More than a collaborative tool: a new way to work effectively and efficiently across the organization
- Everybody can be trained using Confluence in one hour, start editing pages right away and contribute in sharing information.
- The version management is automatic and reduces the risk of lost data. It is easy to go back to an older version.
- The extensive library of macros helps be creative and efficient in building pages and doing cross-references.
- Editing and viewing rights are easy to manage and allow to separate public views from internal works.
Cons
- As we are using Confluence more and more to manage projects, it is lacking some key functions related to project management, such as a visual Gantt chart. It has made progress though with the Page Properties macro and related report to identify projects.
- It would be nice to edit a spreadsheet within Confluence and use the basic functions of Excel (sum, ...)
- Links to PDF files are a 3-step process with an automatic download; a option to preview the file (like an image) would be useful (specially on mobile devices)
- Email reminder/notifications for task due in a day or two could be useful for some users.