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Atlassian Jira

Atlassian Jira

Overview

What is Atlassian Jira?

Atlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.

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Learn from top reviewers

Great Software with plenty of extensibility

Rating: 9 out of 10
December 9, 2024
Vetted ReviewVerified User
We use Jira to plan our sprints and create sprintgoals. Its a great way to monitor our progress and keeping our teams up to date.
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Verified user
Employee
Atlassian Jira7 years of experience

Jira - The Project Management GOAT

Rating: 10 out of 10
October 22, 2024
IncentivizedVetted ReviewVerified User
Project Management/work issues management as a team and as individuals. This software keeps us all align on what we are doing on the project as well as allowing management to ...
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Verified user
Professional
Atlassian Jira8 years of experience

Best-in-class project management & coordination, & planning technology

Rating: 9 out of 10
October 18, 2024
Vetted ReviewVerified User
My organization uses JIRA to organize projects and track velocity across teams. The business problem that this product addresses for my company is that we use it as a tool to ...
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Tanner Judge
Manager - Product Management
Product Manager
U.S. Bank
Atlassian Jira3 years of experience
Verified on LinkedIn

Jira is a Saviour

Rating: 9 out of 10
March 8, 2024
IncentivizedVetted ReviewVerified User
Jira Software is a project management tool that is widely used by various teams in our organization to manage their projects and tasks. This tool is so feasible as it helps us...
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Verified user
Analyst
Atlassian Jira3 years of experience

Atlassian Architect

Rating: 10 out of 10
February 21, 2024
IncentivizedVetted ReviewVerified User
We use Jira Software for both Service management and for tracking business processes. It is great for automatically sending out notifications when they are needed - set up of ...
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Michael Blake
Consultant - Information Technology
Atlassian Architect
Praecipio
Atlassian Jira17 years of experience
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Pricing

View all pricing

Standard

$8.15

Cloud
per month per user (minimum 10)

Premium

$16

Cloud
per month per user (minimum 10)

Data Center

$44,000

On Premise
per year 500 users

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.atlassian.com/software/jira…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $81.85 per month 10 users
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Product Demos

JIRA Project Management Tutorial for Beginners (2022)

YouTube

The full overview: Roadmaps in Jira Software

YouTube
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Product Details

What is Atlassian Jira?

Atlassian Jira is a project management tool software used by agile teams and supports any agile methodology, be it scrum, kanban, or a team's own unique flavor. From agile boards to reports, users can plan, track, and manage agile software development projects. And since not every team works the same way, Jira Software allows teams to customize workflows, permissions, and schemes to match the unique needs of each team.


Jira templates also support use cases in enterprise marketing management, and projects to support operations, design HR, and enterprise marketing management.


With Jira Software, teams are able to:

  • Track versions, features, and progress at a glance
  • Re-prioritize user stories and bugs
  • Estimate stories, adjust sprint scope, check velocity, and re-prioritize issues
  • Estimate, track and report on story points; become more accurate
  • Report on agile metrics to provide real-time, actionable data on team efficiency, quality, and overall performance
  • Integrate with all the tools their dev team is already using, from the rest of the Atlassian suite (Bitbucket, Bamboo, Fisheye, and Crucible) to other popular developer tools on-premise or cloud (e.g., GitHub and Jenkins).
  • Provide greater flexibility to curate which teams have access to which information with sprint and project-level permissions
  • Flexibly tailor Jira tasks and their workflows to a specific team's use case
  • Extend Jira with over 1,800 apps from the Atlassian Marketplace to fit any capability not provided by default

Atlassian Jira Videos

Jira in a Nutshell Demo Video
Jira Software is a software development project management tool of sorts, that tracks progress, offers up project reports, and gives a great roadmap view to understand workloads and deadlines better. In this video, the TrustRadius team goes over Jira Software pricing, top feat...
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Atlassian Jira Integrations

Atlassian Jira Competitors

Atlassian Jira Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Atlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.

Atlassian Jira starts at $81.85.

Bugzilla, Podio, and Zoho Projects are common alternatives for Atlassian Jira.

Reviewers rate Support Rating highest, with a score of 8.8.

The most common users of Atlassian Jira are from Enterprises (1,001+ employees).
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Comparisons

View all alternatives
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Reviews From Top Reviewers

View all reviews
(1-5 of 158)

Jira make software development tracking easier

Rating: 10 out of 10
Incentivized
July 13, 2018
Verified User
Project Manager in Information Technology
Insurance Company, 501-1000 employees
Vetted Review
Verified User
Atlassian Jira
5 years of experience
Use Cases and Deployment Scope
Jira is used primarily by IT department as our software development tool for tracking all work. Recently our marketing and claims department has started to use it as well. We also use the Dashboards to highlight our production release items to the rest of the businesses non IT related on a monthly basis.
Pros
  • Easy to drag and drop issues to status
  • UI is very good and easy to follow the sprint progress
  • Dashboard features are good
Cons
  • Issue detail view can be a little limited, would like more room to configure
  • Change the status of issue in all issue views
  • Increased functionality on dashboards, allow text field boxes
Likelihood to Recommend
Very well suited to handle all software development tracking for small or large teams
Excellent for IT production release management, we use a TFS plug in for our code
Works well when paired with Confluence
Works well when paired with Service Desk
Non IT departments have a hard time using it since they don't typically work in agile

Jira Software: Best SaaS for Software Development Projects!

Rating: 10 out of 10
September 03, 2021
AL
Angelo Liriano Cepeda
Project Manager & Product Owner
Aura Systems (Information Technology & Services, 11-50 employees)
Vetted Review
Verified User
Atlassian Jira
2 years of experience
View profile
Use Cases and Deployment Scope
In Aura Systems, we use Jira Software as our Project Management Tool. We adopted Agile Methodology and Jira empower us to iterate our products on development. On a daily basis we review our board, update tasks, change task status and complete sprints. We also use it as knowlegment source with Conduent and take advantage of Slack integration to enable great collaboration.
Pros
  • Seamless Integration with development tools such as Slack, Github or Bitbucket.
  • Very customizable workspace; you can choose the components of each task for your board, your own icons, labels and automated workflows.
  • Relate all the issues/tasks with Epics and visualize upcomings results in Product Roadmap.
Cons
  • They could improve the format of attaching files on Conduent, using pages with attachments is not the most friendly option.
  • In the board by default is included to-do, doing, done on stages. It would be good to have QA (Quality Assurance) by default with some automations based on time and deployments.
  • I think tasks could have 2 assignees (I know there is a possibility to add an assistant) but some issues are equal responsibility for two collaborators.
Likelihood to Recommend
Jira is well suited for software development companies that want to ensure appropiate use of Scrum Methodology, best tool available on market because of the possible integrations. Is less appropiate to projects such as Construction where engineers are used just to have Gant Chart as task management view and where focus the most on scope/budget/time.

Jira makes agile software development management easy

Rating: 8 out of 10
Incentivized
August 17, 2019
RD
Richard Davies
Senior Web Application Developer
City of Portland (Government Administration, 5001-10,000 employees)
Vetted Review
Verified User
Atlassian Jira
1 year of experience
View profile
Use Cases and Deployment Scope
We use Jira as the product management tool for our agile web team of about 12 people that are doing a major redesign/rebuilding of our city's main website. It's used to plan and track the individual tasks, stories, and bugs assigned to each team member. It also provides helpful reports showing our sprint velocity and other useful metrics.
Pros
  • Jira is powerful and flexible. It can be configured and used in a number of ways and for a number of different use cases. But despite that, we've found it easy to use and we were able to use it without much training.
  • For agile-based software development, it makes it easy to manage your backlog, plan sprints, track and manage individual issues, and get reports showing overall team/sprint metrics. All of these features are seamlessly integrated with each other.
  • It integrates well with other developer tools like Github and Slack. For example, this makes it easy to view branches and pull requests related to a specific story or automatically notify your team of important status changes to an issue.
Cons
  • Sometimes there are different modes for editing the same piece of data (like an issue's description) depending on how you're viewing that issue. One mode may use a WYSIWYG editor while the other mode uses plain text with Markdown. This is slightly confusing as the user experience isn't consistent.
  • As with most WYSIWYG editors, it can sometimes be difficult to control the formatting the way you want. I've also had issues with it inserting line breaks after hyperlinks sometimes for no apparent reason.
Likelihood to Recommend
It's a good project management solution for medium to large teams doing software development or other similar projects. It's worked well for our agile-based development methodology, although I think it can be configured for other methodologies too (although we haven't used it that way). It might be overkill for a small team of 1-4 people and you might find a simpler tool more efficient for your needs.

JIRA - adapts to your software development process!

Rating: 10 out of 10
Incentivized
July 31, 2019
Verified User
Director in Other
Information Technology and Services Company, 1-10 employees
Vetted Review
Verified User
Atlassian Jira
4 years of experience
Use Cases and Deployment Scope
JIRA has been a great replacement for Microsoft Team Foundation Server. Not only is it easier to use, but it's highly customizable by our organization without the need of external consultants. Bugs or feature requests are created throughout the whole company and then triaged into actionable tasks. The filter feature on the system dashboard helps a lot in this context.
Pros
  • Custom search queries can be saved and shared as filters.
  • Batch operations on tickets work well and you can choose if you want to notify others.
  • Ticket fields are highly customizable for easier creation.
Cons
  • Some operations take their time.
  • Default ticket settings are too complicated and complex for simple use cases.
  • Basically, there is no "one go to process". You can pick Kanban, Scrum, ... whatever you like. The user interface, therefore, looks quite mixed up on some occasions.
Likelihood to Recommend
JIRA is a great match for nearly any software development process. It takes some time to customize everything, but then it's a great tool to keep your project organized. Feedback or bug reports from external users definitely need a way to triage before (this can be done using different JIRA spaces), otherwise, your lists will get cluttered and hard to manage.

Jira is great for software development lifecycle management

Rating: 10 out of 10
Incentivized
August 18, 2022
AD
Alexander Delivlaev
Quality Assurance with Test Automation
OmegaCoders (Information Technology & Services, 51-200 employees)
Vetted Review
Verified User
Atlassian Jira
2 years of experience
View profile
Use Cases and Deployment Scope
Jira Software is used to [organize] and track our work. We have multiple backlogs and boards, each team with it's own. It is used across the whole [organization] and addresses our need for quantifying the progress on our tasks.
Pros
  • Jira is particularly good at holding all our goals and tasks, all of them being well described within the software and
  • Jira has integration with a lot of 3rd party tools
  • Navigation between boards and backlogs is seamless, all of them being linked to each other
Cons
  • Posting URL's in comments is auto-transformed into text preview of that URL and there is no setting to avoid it.
  • Integration with even more 3rd party tools would be nice
Likelihood to Recommend
The best scenario for Jira Software is for a software development company operating in Agile/Scrum. Jira has a tracking/organizing software and also an article/Wiki software (Confluence) which are great for holding knowledge and organizing priorities.
For product managers/owners it is a great software for breaking large goals into smaller tasks, organizing and prioritizing them accordingly and then collaborating with other parties on the progress.

A less appropriate use would be for service delivery companies as their needs are different.
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