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Authorize.net

Authorize.net

Overview

What is Authorize.net?

Authorize.net is a payment gateway software solution offered by Visa featuring secure data processing and fraud protection.

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Recent Reviews

TrustRadius Insights

Customers in the home inspection business rely on Authorize.Net for signing inspection agreements and accepting credit or debit card …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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All-in-One Option

25 & 2.9% + $0.30

Cloud
monthly gateway/per transaction

Payment Gateway Only

$25

Cloud
monthly gateway

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Authorize.net?

Authorize.net is a payment gateway software solution offered by Visa featuring secure data processing and fraud protection.

Authorize.net Video

Authorize.net Overview

Authorize.net Competitors

Authorize.net Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Authorize.net is a payment gateway software solution offered by Visa featuring secure data processing and fraud protection.

Adyen, Payoneer, and Stripe Payments are common alternatives for Authorize.net.

The most common users of Authorize.net are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(72)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Customers in the home inspection business rely on Authorize.Net for signing inspection agreements and accepting credit or debit card payments. With the majority of customers opting to pay by credit card, this payment processing platform has become essential in the industry. Users appreciate Authorize.Net for its features, security, and low overhead cost, making it a reliable and easy-to-work-with payment processor.

Reviewer feedback highlights the scalability of Authorize.Net, particularly when developing a payment portal cycle for a specific product. The platform's free add-on features, such as fraud prevention filters, a simple checkout system, and subscription/recurring billing options, are commended. Users find Authorize.Net to be user-friendly with intuitive navigation, organized payment information, and straightforward reporting capabilities to track online payments.

The versatility of Authorize.Net makes it highly recommended for accepting various types of payments including online, mobile, eCheck, and virtual point of sale transactions. Its easy integration process and wide range of payment facilities make it suitable for businesses across multiple interfaces like apps and websites. Consultants often recommend Authorize.Net to their clients for seamless payment processor integration.

With its emphasis on security, Authorize.Net helps prevent fraud and ensures proper processing of online payments even with address verification. The platform simplifies credit card transactions by providing an easy way to process payments online and sell gift cards. It serves both inside sales and eCommerce transactions while offering automated recurring billing, efficient checkout processes, customer information management, and a virtual point of sale terminal.

Authorize.Net proves useful beyond just payment processing; it provides a secure and reliable solution for monitoring projects, tracking business transactions, managing multiple expense and payment histories, as well as facilitating fund allocation across different accounts without transaction limits.

Furthermore, Authorize.Net acts as the primary payment gateway for eCommerce credit card transactions on platforms like Magento/Adobe Commerce. It is also employed by non-profit organizations seeking to process and store donations, including one-time and recurring contributions, as well as tuition payments for in-person classes.

For businesses running on WordPress websites, the easy installation of Authorize.Net using a plugin for e-commerce or online payment forms enables seamless credit card payment processing and data capture. Additionally, organizations like the Chamber benefit from using Authorize.Net in conjunction with their member portal and event management system, thanks to automated receipts and alerts for suspicious transactions.

Overall, users appreciate Authorize.Net for its versatile features that streamline billing, sales, advertising, and contractual obligations with termination details. Its reliability makes it a favored choice among businesses seeking to accept credit card payments with ease and efficiency. This payment processing platform is particularly valuable for businesses dealing with high-value items or sensitive products, as it ensures the secure handling of transactions.

Moreover, Authorize.Net offers seamless integration with various software and systems. Integration with Magento saves users from the complexities of integrating a payment gateway, while compatibility with specific software like Spoonfed enables easy processing of payments online. It even facilitates credit card transactions over the phone or through remittance envelopes, eliminating the need for cash payments.

Authorize.Net's benefits extend to a wide range of industries. For example, it has been utilized by educational institutions to enable fee payment with cards instead of cash. Additionally, organizations across different sectors rely on Authorize.Net for their billing needs, sales processes, advertising efforts, and setting up contractual obligations with termination details.

Notably, Authorize.Net has proven itself as a reliable solution for obtaining and delivering high-end electronics and other products that require special care and attention during transactions. The platform offers robust security measures that instill confidence in both businesses and customers, ensuring smooth and timely transactions.

In conclusion, Authorize.Net is widely adopted by businesses in various industries for its user-friendly interface, advanced security features, easy integration options, and versatility in accepting different types of payments. Whether used for home inspection services, eCommerce transactions, donation processing, or event management systems, Authorize.Net provides a secure and efficient payment processing solution that meets the needs of businesses big and small.

Reliability and Established Company: Many users have found Authorize.Net to be a reliable and established payment processing company. They appreciate the high data encryption security provided by the platform, which ensures the safety of their customers' information.

Smooth Workflow for Payment Processing: Users value the smooth workflow offered by Authorize.Net for authorizing, capturing, voiding, and refunding charges. They can easily carry out these actions through API calls or via the online dashboard, making it convenient and efficient for their businesses.

Free Add-On Features: The free add-on features provided by Authorize.Net are highly valued by users. These include fraud prevention filters, a simple checkout system, subscription/recurring billing options, and customer information storage. Users appreciate that these features enhance convenience and improve the overall customer experience.

Difficult Initial Setup: Many users have expressed frustration with the initial setup process of their Authorize.net account, finding it to be both difficult and time-consuming. They have encountered various challenges and obstacles during this stage, making it a cumbersome experience.

Inconsistent Processing Times: Numerous reviewers have reported experiencing inconsistent processing times while using Authorize.net. This inconsistency has caused delays and inconvenience in their payment processes, affecting the overall efficiency of their operations negatively.

Webhook Issues: A significant number of users have faced difficulties with webhooks not arriving consistently on Authorize.net. This inconsistency has posed challenges for them in terms of regenerating webhooks and maintaining smooth communication between different systems effectively.

Users highly recommend comparing other options before signing up for Authorize.net due to its monthly access fees and potential fees for early termination. They suggest considering other payment processing platforms that offer better APIs, more competitive pricing, and stronger customer support. According to users, these alternatives may provide a smoother integration experience and better meet the specific needs of businesses. Taking the time to explore different options can help ensure that you choose the most suitable payment processing solution for your organization.

Attribute Ratings

Reviews

(1-25 of 31)
Companies can't remove reviews or game the system. Here's why
April 27, 2022

Payment Gateway

Muhammad Adil Mujeeb | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Authorize.Net is extremely reliable and very easy to setup the system. Mobile application is very good and free of cost. Capturing card and managing customer information is really handy, we can generated different types of reports on it and searching anything is a breeze. Security features are top notch and there is free of cost virtual terminal as well.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Authorize.Net is a perfect solution when you need to implement it in a small to medium eCommerce. It allows you to process payments on an international scale, and it's perfect when the sale process has no special requirements. Since it can be used for physical POS, you can have a single solution for your shop and your website.
Alex Wilson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
This software is excellent with clean interface with multiple active functions and very simple to custom their capabilities. The processing of online payments and transactions, Authorize.Net is effective and the best asset tracking and management package. The invoicing tools and its scheduling functions offers the best and its analytical capability is also productive.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
For this specific use - a business that has a retail location as well as an online e-commerce store - Authorize.net has been great from what I've seen. My client does most of the work facing Authorize.net and he has been thrilled with it. His payment processing company strongly recommended Authorize.net for when they developed an e-commerce platform.. as a web designer, I don't see a HUGE difference between other providers, but he seems very happy and says that everything works very smoothly between the retail store and the website.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We are a nonprofit organization and use Authorize.Net to complete donation transactions. Sometimes our donors call in to leave a donation via credit card or leave their credit card information written on a remittance envelope sent to them in the mail. The main feature we use is to process credit card transactions.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our organization was looking to revamp one of our departments to increase its production but also elevate our staff quota. Authorize.Net gave us the shopping power to invest in equipment essential to our growth. Furth more, it gave us the opportunity to look at our spending budget keep it medium containable yet possibly room to expand if needed with our limited budget restrictions.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Well suited for payments, contractual obligation, end date termination, and needs more improvement on layout, which I have already mentioned. While reconciliation is excellent, transaction decline status is not transparent. This needs more realistic reasons to be conveyed to the users. Sometimes debt claims are unreasonable and make the process very troublesome.

Repeat charges need to be stored, and API widgets are excellent.
Abhay Ranjan | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
It provides easy and secure payment solutions. The payment process is very quick and performs in real-time. The navigation is also good. They should work on the website design part to look better. They should consider the pricing part (make affordable) for start-ups and small business owners. Customer support is their weak part.
Jeff Wise | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Incentivized
Authorize.net is reliable and I feel confident that customers' information is protected. The security protocols used by Authorize.net appear to be as good, and probably better than many credit card payment processors. However, the initial setup process was very difficult. I distinctly recall getting up and running as being very cumbersome and time-consuming. I also was disappointed with how the processing and deposit of payments were not consistent. I distinctly remember regretting the decision to go with Authorize.net. However, as mentioned before, with the time and effort required to get the account set up and running, I refused to go through the process again and try a different provider.
Patricia Rountree | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We do not have a credit card machine, everything is done inhouse, on the Internet. With Authorize.Net I do not have to be concerned with PCI compliance, as that falls to Authorize.Net. We manually run our credit cards and Authorize.Net allows us to do this quickly. If there's an expired date we are notified, if there the credit card declines, we are notified as soon as we run the card. With declined cards, because they are stored on the Authorized.Net we can contact the customer, update the account and set a future time for the transaction if necessary. I don't see a situation where is would not be appropriate to use.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Authnet is extremely good at providing API accessibility for authorizing and capturing transactions. We used their API to connect to our bespoke in house ordering system. This was a critical implementation for us, and was not reliably available from many other providers at that time. They have been consistently reliable and are mostly ahead of the game on implementing important features. On the opposite end of the spectrum, their webhooks for providing automated alerts are very unreliable. We were relying on them to capture information on automated recurring billing events, but they were so unreliable we had to retool the system and completely eliminate the ARB aspect. We resorted to leaning on internal scheduling jobs combined with tradition API calls to make transactions instead.
Priya Sadasivam | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I don't see any needed improvements, as far as I know they're one of the most secured payment options. You can always question any doubted/suspicious activities, they have been able to always get back with more details on any transactions.
Sandro Marc-Charles | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The great thing about Authorize.net is it's widely recognized and accepted as a gateway for payment processors and websites or applications. The cost is minimal as well. It's a good service when a customer wants to keep their existing website or application, but wants to change the native payment processor that is available. I don't suggest it as a stand alone processor as there are many more services that provide better virtual terminal processing capability for lower cost.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Authorize.net is the perfect choice for businesses looking to process credit card payments with a reliable and trusted processor that can also be used internationally, it has state-of its art hardware terminals so you don't have to worry about accepting your customers' funds or risk any fraud on their end either!
Score 8 out of 10
Vetted Review
Verified User
Incentivized
If you are a relatively small e-commerce establishment, then Authorize.net will more than meet your needs. However, if you are a multichannel retailer, Authorize.net's tools may be too basic for your needs.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Authorize.Net is a great solution for online and mobile payments. This has allowed us to process credit card payments from customers at two of our shopping centers. It works great on both the web and mobile devices that we use at our center and is quick and secure when taking customer credit card payments.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It has worked fine for us for the simple running of credit card payments that are taken over the phone. It would most likely not be convenient as a POS as it takes entirely too long to type in all of the customer's billing information, firstborn, blood type, next-door neighbor's mother's maiden name...okay, the last three aren't actually needed, but it sure feels like that's how much information it asks for every time. :)
McKay Salisbury | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It's great if you need to record billing information for future payments. It's a lot easier than having to send invoices and waiting for the clients to pay every time. Of course, if you're prepaying or something like that, I wouldn't think authorize.net is necessary. Once you get to $10,000/month in credit card transactions, that's when you'd want to look into things like authorize.net from what I understand.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is great for when you need to receive payments but you don't have the ability for the cardholder to be physically present. It is also great for eCommerce sites. Authorize.Net is one of the more widely known payment gateways so I've found that most popular eCommerce platforms already have an existing integration which is really nice.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
This is a pretty basic payment processor—it works acceptably for our application for our catering software, but I might not choose it for more robust applications. At the height of catering, we were processing a few hundred payments daily.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Authorize.Net is best for mid to large size companies that need to process large transactions and are worried about fraud or potential chargebacks. Small businesses are probably better off going with a different option since there are many less expensive options out there that offer very similar features for credit card processing.
Sandy Breihan Sinclair | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have not utilized any other payment processing systems to have anything in which to compare authorize.net to. I will say that I have been very impressed with how easy this system is to use. It is incredibly user friendly and intuitive. I have had no formal training but have been able to navigate the system as an administrator with no issues whatsoever.
Jhonatan Arteaga | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Incentivized
I would not recommend it - based on my experience there are much better providers. Authorize.Net is one of the oldest payment gateways and it is starting to show, the interface is old and there were constant service interruptions. It was also a hassle to fight chargebacks on this system.
Chris Putnam | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
If there is a third-party plugin or ready solution available, then typically integrating Authorize.net is very easy with that. In a more unique situation, a programmer might be needed. If collecting and/or saving payment, customer, and billing information, Authorize.net will likely fit well - possibly with some add-ons (such as CIM). Storing additional information may or may not be supported.
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