Avalara doesn't provide what's promised in their contracts
We used Avalara to track, file, and remit state and international sales taxes.
Starting at $21 per month
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What is Avalara?
Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.
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How Avalara Differs From Its Competitors
Awards
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Popular Features
- Sales and Use Taxes (295)8.888%
- Tax Exemption Processing (201)8.383%
- Tax Data Reporting (248)8.383%
- 3rd-Party Software Integrations (223)8.080%
Reviewer Pros & Cons
Pricing
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.avalara.com/us/en/products/…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $21 per month
Product Demos
Avalara AvaTax Demo
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Features
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Product Details
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- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Avalara?
Avalara helps to make tax compliance faster,
easier, more accurate, and more reliable for 30,000+ business and government
customers in over 90 countries. Tax compliance automation software solutions
from Avalara leverage 1,200+ signed partner integrations across ecommerce, ERP, and other billing systems to power tax calculations, document
management, tax return filing, and tax content access. Visit avalara.com to learn more.
Avalara Features
Type of tax Features
- Supported: Sales and Use Taxes
- Supported: Cross-border Taxes
- Supported: VAT / GST Taxes
- Supported: Energy and Fuel Taxes
Tax Reporting & Compliance Features
- Supported: Geolocation for Tax Assessment
- Supported: 3rd-Party Software Integrations
- Supported: Tax Data Reporting
- Supported: Compliance Administration Management
- Supported: Tax Exemption Processing
- Supported: Tax Document Management
- Supported: Complex Tax Scenario Management
Additional Features
- Supported: Centralized tax management: Unifies sales and use tax calculation, document management, and returns preparation.
- Supported: Integrations: AvaTax connects with more than 700 prebuilt integrations to connect with accounting, ecommerce, POS, and other systems, plus an advanced API.
- Supported: Cloud-based: A software-as-a-service solution, AvaTax updates take effect as soon as they are deployed, helping to ensure the most current information is used.
- Supported: Exemption management: Certificates from vendors are stored electronically for access and to track expiration dates. Automatic renewal requests are sent out before certificates expire.
- Supported: Returns filing and remittance: Returns preparation and remittance in multiple jurisdictions. Avalara Returns can track and manage due dates and payment requirements, enabling users to pay returns with a single source of payment.
- Supported: Lodging: Lodging tax for hotel or rental property are managed with a solution that plugs into reservation software to deliver lodging tax calculations in real time as well as preparation, filing, and remittances of lodge tax returns.
- Supported: Communications: Tax calculations are delivered on an array of communications transactions by directly connecting to a current billing or ERP system, or to an in-house build via API.
- Supported: Beverage Alcohol: Simplified regulatory compliance for suppliers, distributors, and retailers in the beverage alcohol industry.
Avalara Screenshots
Avalara Video
Why Avalara?
Avalara Integrations
Avalara Competitors
Avalara Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Avalara Downloadables
Frequently Asked Questions
Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.
Avalara starts at $21.
Vertex, Sovos Intelligent Compliance Cloud, and Thomson Reuters ONESOURCE are common alternatives for Avalara.
Reviewers rate Sales and Use Taxes highest, with a score of 8.8.
The most common users of Avalara are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(720)Attribute Ratings
Reviews
(151-175 of 363)Companies can't remove reviews or game the system. Here's why
November 17, 2020
Avatax and Returns Management- Avalara has been a great solution!
- Avalara Returns
- Professional Services (nexus studies, registrations, backfiling, etc.)
November 17, 2020
Avala - IMO
- Avalara Returns
We were able to utilize the SST Program to have filings in multiple jurisdictions/states completed for us at little to no cost.
November 17, 2020
A+ Avalara
- Avalara Returns
A benefit of time savings and the need to have a tax expert on staff.
November 17, 2020
Great peace of mind that returns and certificates will be file and managed correctly.
- Avalara Returns
- CertCapture
By using Avalara to do our returns and manage our Exemption Certificates benefits us by utilizing less manpower and giving us a great peace of mind by know that it will be done correct and if we have questions or concerns that Avalara Support will be able to help.
November 17, 2020
This product saves us money and time!
- Avalara Returns
I spend a lot less time on filing my sales tax return every month.
November 17, 2020
Sales Tax Simplified
- Avalara Returns
- CertCapture
Yes, we have benefited.
Looking into additional services such as Business License registrations and maintenance and VDA process.
Looking into additional services such as Business License registrations and maintenance and VDA process.
- Avalara Returns
- CertCapture
We are in all states and jurisdictions. It would take additional headcount to work part time in order to get all the returns submitted and paid on time. Alabama alone took me a day to file because all jurisdictions required a separate return. The Cert Capture makes it easier to manage our certs instead of having 98 3 inch binders that we had to review for expiration dates and verify we had customers certs on file before shipping.
November 17, 2020
New user, happy with the rise in efficiency and accuracy of our reporting process so far
- CertCapture
We looked into CertCapture, but it wasn't suited to our industry. We work with a manufacturers as well as resellers, and the manufacturing side needs improvement in order for us to be able to use CertCapture. We have exemption scenarios that don't seem to be able to be handled by CertCapture.
November 17, 2020
Avalara - value and compliance
- Avalara Returns
- CertCapture
Avalara returns has saved us 40 hours a month of internal labor.
November 17, 2020
The Software is Helpful - Implementation was immensely painful
- Avalara Returns
- CertCapture
CertCapture has saved us from trying to keep all of the information current in our ERP and allowing visibility into the exemptions on file for a customer to our sales associates and to potential auditors.
November 17, 2020
WE LOVE AVALARA!
- Professional Services (nexus studies, registrations, backfiling, etc.)
- CertCapture
CertCapture is helpful for us managing resale certificates for our customer base and having a single system to help us organize the documents.
November 17, 2020
Avalara - a "no brainer" for business
- Avalara Returns
- CertCapture
It goes without saying that we have benefited in so many ways from Avalara products.
November 17, 2020
Loving Avalara!
- Avalara Returns
- CertCapture
Returns are very easy and go super quickly when getting them filed and done. Well worth it. CertCapture makes keeping our customers' exemptions organized and filed all in one place easy.
- Avalara Returns
- CertCapture
Our customer base is primarily tax-exempt so these are super important and affect the customer experience if we don't do it right.
November 17, 2020
Good Tax Assistance Company
- Avalara Returns
- CertCapture
The Avalara Returns has definitely helped the company. CertCapture was signed up for this year, but we have had some difficulty getting it started and being successfully used.
November 17, 2020
Sales and Use tax experience in Avalara
- Avalara Returns
We use Avalara returns every month. We approve the returns and then use the returns as detail for our payment to Avalara. That is the only time that we use the returns feature though.
November 14, 2020
Avalara & AvaTax Benefits for Remote Sellers
- Avalara Returns
Besides using AvaTax for tax calculation, our company also utilizes the managed returns filing.
November 14, 2020
Great service for sales tax
- Avalara Returns
- CertCapture
CertCapture is a great way to keep track of all of your tax exempt customers. Making sure you have tax exempt/resell certificates all in one location as well as keeping track of those customers that are tax exempt. If you are audited, this makes it easier to give all of the info needed to the auditor.
November 13, 2020
Strong product with room for improvement in certain areas
- Avalara Returns
- CertCapture
- Professional Services (nexus studies, registrations, backfiling, etc.)
Avalara Returns and CertCapture have helped us tremendously. The Professional Services have been a bit more disappointing. For example, they did a nexus study (and charged us quite a bit for it). Then, when we questioned the results in a few states from our own research, they said oops, we were wrong and didn't give us any money back! The backfiling service takes a very long time to complete and every time I ask someone at Avalara a question about it, I seem to get a different answer. Very confusing.
November 13, 2020
Avalara is Great
- CertCapture
I do not feel that we have benefited from CertCapture, mainly because I do not feel that the system is easy to use or navigate. I think it tends to be confusing and we had issues where exemptions that were added through that program were not accurately pulling all of the customer data into the standard Avalara site, causing them to show on the sync error report. The issue had to do with with pulling the customer addresses.
November 13, 2020
Avalara takes "taxing" out of taxes
- Avalara Returns
We use TTR for Nexus.
November 13, 2020
Avalara taxing can relieve some tax stress
Score 9 out of 10
Vetted Review
Verified User
- CertCapture
We will be starting with the CertCapture as some of our returns are too complicated and need manual attention at this time to make sure we are recording the correct detail on some of these states. Manual data would have to be eliminated in order to even think of using the returns function. For the other, as we are already in almost every state minus a few, the cost of Professional Services would not be beneficial to the company.
November 12, 2020
Avalara Helps with the Ups and Downs of Tax Compliance
- Avalara Returns
- CertCapture
The Avalara Returns is a time saver. CertCapture takes a lot of leg work on our end and feels a bit redundant.
November 12, 2020
Want more time for other things? Then use Avalara!
- Avalara Returns
- CertCapture
We have not used these services yet; however, we intend to begin using Avalara Returns and CertCapture within the next six months.