Avalara doesn't provide what's promised in their contracts
We used Avalara to track, file, and remit state and international sales taxes.
Starting at $21 per month
View PricingOverview
What is Avalara?
Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.
Recent Reviews
How Avalara Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Sales and Use Taxes (295)8.888%
- Tax Exemption Processing (201)8.383%
- Tax Data Reporting (248)8.383%
- 3rd-Party Software Integrations (223)8.080%
Reviewer Pros & Cons
Pricing
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.avalara.com/us/en/products/…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $21 per month
Product Demos
Avalara AvaTax Demo
YouTube
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Avalara?
Avalara helps to make tax compliance faster,
easier, more accurate, and more reliable for 30,000+ business and government
customers in over 90 countries. Tax compliance automation software solutions
from Avalara leverage 1,200+ signed partner integrations across ecommerce, ERP, and other billing systems to power tax calculations, document
management, tax return filing, and tax content access. Visit avalara.com to learn more.
Avalara Features
Type of tax Features
- Supported: Sales and Use Taxes
- Supported: Cross-border Taxes
- Supported: VAT / GST Taxes
- Supported: Energy and Fuel Taxes
Tax Reporting & Compliance Features
- Supported: Geolocation for Tax Assessment
- Supported: 3rd-Party Software Integrations
- Supported: Tax Data Reporting
- Supported: Compliance Administration Management
- Supported: Tax Exemption Processing
- Supported: Tax Document Management
- Supported: Complex Tax Scenario Management
Additional Features
- Supported: Centralized tax management: Unifies sales and use tax calculation, document management, and returns preparation.
- Supported: Integrations: AvaTax connects with more than 700 prebuilt integrations to connect with accounting, ecommerce, POS, and other systems, plus an advanced API.
- Supported: Cloud-based: A software-as-a-service solution, AvaTax updates take effect as soon as they are deployed, helping to ensure the most current information is used.
- Supported: Exemption management: Certificates from vendors are stored electronically for access and to track expiration dates. Automatic renewal requests are sent out before certificates expire.
- Supported: Returns filing and remittance: Returns preparation and remittance in multiple jurisdictions. Avalara Returns can track and manage due dates and payment requirements, enabling users to pay returns with a single source of payment.
- Supported: Lodging: Lodging tax for hotel or rental property are managed with a solution that plugs into reservation software to deliver lodging tax calculations in real time as well as preparation, filing, and remittances of lodge tax returns.
- Supported: Communications: Tax calculations are delivered on an array of communications transactions by directly connecting to a current billing or ERP system, or to an in-house build via API.
- Supported: Beverage Alcohol: Simplified regulatory compliance for suppliers, distributors, and retailers in the beverage alcohol industry.
Avalara Screenshots
Avalara Video
Why Avalara?
Avalara Integrations
Avalara Competitors
Avalara Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Avalara Downloadables
Frequently Asked Questions
Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.
Avalara starts at $21.
Vertex, Sovos Intelligent Compliance Cloud, and Thomson Reuters ONESOURCE are common alternatives for Avalara.
Reviewers rate Sales and Use Taxes highest, with a score of 8.8.
The most common users of Avalara are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(720)Attribute Ratings
Reviews
(176-200 of 363)Companies can't remove reviews or game the system. Here's why
November 12, 2020
Avalara Review
- Avalara Returns
- CertCapture
- Professional Services (nexus studies, registrations, backfiling, etc.)
Yes, our organization has benefitted from these services. However, as mentioned previously, problems with return filings have occurred and have been very time consuming in order to correct. Likewise, CertCapture validations can be very time consuming and we do not know why, as no explanation is provided. There [are] just lengthy delays while our customer has to wait to place an order.
November 12, 2020
User-friendly, flexibility for integrations, room for improve[ment]
- Avalara Returns
- CertCapture
- Professional Services (nexus studies, registrations, backfiling, etc.)
Yes, those services do some us time and effort than do them ourself.
November 12, 2020
We are just getting going on CertCapture, but like AvaTax.
- Avalara Returns
- CertCapture
We have not fully explored CertCapture yet. Avalara Returns is good, but it is lacking for use in the State of Washington for a manufacturer.
- Avalara Returns
- CertCapture
We give the most complicated returns to Avalara and they do a great job getting them done for us. CertCapture is reliable and does a good job of offering additional help, such as the reports and the sales tax certificate matrix.
November 12, 2020
Intuitive Products
- Avalara Returns
- CertCapture
We thoroughly enjoy Avalara Returns. It makes month end so much quicker and easier for our small department. We also just started using CertCapture for wholesale exemption certificate management. It's great that you can have campaigns to automatically update the documents.
November 12, 2020
Easy
- Avalara Returns
Definitely benefited from Ava Tax services with all returns taken care of.
November 12, 2020
Avalara Tax Review
- CertCapture
We only use CertCapture right now.
November 12, 2020
Peace of Mind!
- CertCapture
We are signed up with CertCapture but for various reasons we are not currently using it as we should. We may use their Returns service at some point in the future.
November 12, 2020
Saves time and money
- Avalara Returns
- CertCapture
Saves time and errors sometimes encountered in manual calculations.
November 12, 2020
Avalara and you
- CertCapture
We don't use any of those capabilities, therefore we have not benefited from them. We do our own returns and do not upload the exemption certificates. We also do not have any need of their Professional Services at this time.
November 12, 2020
Avalara is Easy to Use and Navigate
- Avalara Returns
- CertCapture
- Professional Services (nexus studies, registrations, backfiling, etc.)
We have used all 3. It has helped with organization and our nexus decisions.
November 12, 2020
Avalara Product Review
- Avalara Returns
- CertCapture
- Professional Services (nexus studies, registrations, backfiling, etc.)
Our company uses the full gambit of Avalara product. We see the benefit in using the full spectrum so our sales tax calculations are as accurate as possible. This program has helped streamline our entire process by filing returns, capturing certificates and applying exemptions. We highly recommend this product for these features.
November 12, 2020
Simplifies sales tax compliance and processing
- Avalara Returns
Yes, the returns process is very automated and saves us a lot of time doing this each month.
November 11, 2020
Avalara Ava-Easy!
- Avalara Returns
- CertCapture
Definitely beneficial to have all the items in one place.
November 10, 2020
Avalara Review
Score 8 out of 10
Vetted Review
Verified User
- Avalara Returns
- Professional Services (nexus studies, registrations, backfiling, etc.)
Nexus studies and matrixes are very helpful.
Score 8 out of 10
Vetted Review
Verified User
- Avalara Returns
100%. I LOVE the filing of the returns... it makes my life SO much easier! If we are not always 100% sure that we are following all tax rules correctly (which of course, they are all so open-ended and confusing), at least we know that Avalara is capable of charging per guidelines better than a human. And we are confident that whatever Avalara collects, it remits... so that really helps my peace of mind.
October 12, 2020
Avalara - user friendly, accurate and a great ROI
Score 10 out of 10
Vetted Review
Verified User
- Avalara Returns
- CertCapture
- Professional Services (nexus studies, registrations, backfiling, etc.)
August 21, 2020
Look no further than Avalara for your sales tax needs!
- Avalara Returns
- CertCapture
In the beginning of our implementation, we used Avalara Returns and Cert Capture. We had some difficulty using Cert Capture because there was a delay of 1-2 days between when you uploaded the exemption cert to when the customer was marked as exempt. We only had about 30 customers who were exempt, so we decided to manage them manually and keep their certs in our network drive. We used Avalara Returns until our parent company took over our tax returns, and then they handled the filing of the returns, so we no longer used that part of Avalara.
Score 1 out of 10
Vetted Review
Verified User
- Avalara Returns
Since we couldn't get the software to work, we were never able to file a return and were fined by 4 states for multiple months. Super great!
June 03, 2020
Avalara is easy to use
Score 10 out of 10
Vetted Review
Verified User
- Avalara Returns
We haven't start the Ava Returns yet, however I am very excited to get this on track to save the much needed time.
Score 10 out of 10
Vetted Review
Verified User
- Avalara Returns
We just recently signed up for Avalara Returns so May 2020 will be the first month for them filing and remitting payments.
May 27, 2020
Easy to use
- Professional Services (nexus studies, registrations, backfiling, etc.)
We do not use these features.
May 12, 2020
Amazing Product
- Avalara Returns
- CertCapture
Avalara has been great to keep all of our certificates and returns in a single location and allow for ease of review.
May 01, 2020
No more manual databases!
Score 10 out of 10
Vetted Review
Verified User
- Professional Services (nexus studies, registrations, backfiling, etc.)
Not applicable.
April 28, 2020
Good product, so-so service
- Professional Services (nexus studies, registrations, backfiling, etc.)
We don't use any additional services. CertCapture was too expensive. I don't trust the expertise at Avalara for Returns and Professional Services.