Skip to main content
TrustRadius
Avalara

Avalara

Overview

What is Avalara?

Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.

Read more
Recent Reviews

Avalara Review

7 out of 10
February 29, 2024
Incentivized
We use Avalara to track our sales tax eligible sales and calculating the correct amount of sales tax that should be charged and remitted …
Continue reading

Indirect Tax

9 out of 10
December 05, 2023
Incentivized
I played a pivotal role in implementing AvaTax at Alchemee. I used to manage the system. We filed our US and Canadian returns through this …
Continue reading

Great!

10 out of 10
December 05, 2023
Incentivized
We use Avalara for our sales tax compliance. Avalara is excellent at tracking the data necessary to fill out the sales tax returns. We …
Continue reading
Read all reviews

How Avalara Differs From Its Competitors

Additional Capabilities

Yes we use Avalara for tax returns. This saves us several hours a month from having to log into the state websites and enter the amount of sales tax charged to each city and state. Absolutely worth it if you have nexus in more than 1-2 states.
Continue reading

Additional Capabilities

Our organization has benefited from managed returns filing and exemptions certificate management. The managed returns have made this task so much less daunting than it once was. We are also excited to integrate the exemption certificate management module to our online store to cut down on time …
Continue reading

Additional Capabilities

Not using either. But we've spec'd a side project that would require us to launch a much larger e-commerce site, and we'd at least start using the managed return filings, our account manager Kristin did a good job explaining the capabilities and quoting us a number we could use to market this …
Continue reading

Additional Capabilities

We use both Managed Returns and Exemption Certificate Management. Both capabilities have been a huge benefit for our company. We have nexus in 14 states some which have multiple jurisdictions or home rule, with Avalara filing these returns we do not have manually do these return it is all handled …
Continue reading

Additional Capabilities

We currently utilize the returns filing and store exemption certificate information. Both of these save staff time and reduce risk associated with calculating and filing returns in multiple states.
Continue reading

Additional Capabilities

If we sold a product, then I could see the benefit of managed returns...we, however, offer a service so the burden to file returns is not over the top. We have utilized the certificate management piece but it so rarely comes up as an issue that its hard to put a benefit associated with it.
Continue reading

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 11 features
  • Sales and Use Taxes (295)
    8.8
    88%
  • Tax Exemption Processing (201)
    8.3
    83%
  • Tax Data Reporting (248)
    8.3
    83%
  • 3rd-Party Software Integrations (223)
    8.0
    80%

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.avalara.com/us/en/products/…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $21 per month
Return to navigation

Product Demos

Avalara AvaTax Demo

YouTube
Return to navigation

Features

Type of tax

A list of the different types of taxes that can be filed using tax compliance software.

8.1
Avg 8.4

Tax Reporting & Compliance

Activities relating to tax filing, reporting, document management, and exemption certificate processing.

8.1
Avg 8.4
Return to navigation

Product Details

What is Avalara?

Avalara helps to make tax compliance faster, easier, more accurate, and more reliable for 30,000+ business and government customers in over 90 countries. Tax compliance automation software solutions from Avalara leverage 1,200+ signed partner integrations across ecommerce, ERP, and other billing systems to power tax calculations, document management, tax return filing, and tax content access. Visit avalara.com to learn more.

Avalara Features

Type of tax Features

  • Supported: Sales and Use Taxes
  • Supported: Cross-border Taxes
  • Supported: VAT / GST Taxes
  • Supported: Energy and Fuel Taxes

Tax Reporting & Compliance Features

  • Supported: Geolocation for Tax Assessment
  • Supported: 3rd-Party Software Integrations
  • Supported: Tax Data Reporting
  • Supported: Compliance Administration Management
  • Supported: Tax Exemption Processing
  • Supported: Tax Document Management
  • Supported: Complex Tax Scenario Management

Additional Features

  • Supported: Centralized tax management: Unifies sales and use tax calculation, document management, and returns preparation.
  • Supported: Integrations: AvaTax connects with more than 700 prebuilt integrations to connect with accounting, ecommerce, POS, and other systems, plus an advanced API.
  • Supported: Cloud-based: A software-as-a-service solution, AvaTax updates take effect as soon as they are deployed, helping to ensure the most current information is used.
  • Supported: Exemption management: Certificates from vendors are stored electronically for access and to track expiration dates. Automatic renewal requests are sent out before certificates expire.
  • Supported: Returns filing and remittance: Returns preparation and remittance in multiple jurisdictions. Avalara Returns can track and manage due dates and payment requirements, enabling users to pay returns with a single source of payment.
  • Supported: Lodging: Lodging tax for hotel or rental property are managed with a solution that plugs into reservation software to deliver lodging tax calculations in real time as well as preparation, filing, and remittances of lodge tax returns.
  • Supported: Communications: Tax calculations are delivered on an array of communications transactions by directly connecting to a current billing or ERP system, or to an in-house build via API.
  • Supported: Beverage Alcohol: Simplified regulatory compliance for suppliers, distributors, and retailers in the beverage alcohol industry.

Avalara Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Avalara Video

Why Avalara?

Avalara Integrations

Avalara Competitors

Avalara Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Avalara Downloadables

Frequently Asked Questions

Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.

Avalara starts at $21.

Vertex, Sovos Intelligent Compliance Cloud, and Thomson Reuters ONESOURCE are common alternatives for Avalara.

Reviewers rate Sales and Use Taxes highest, with a score of 8.8.

The most common users of Avalara are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(720)

Attribute Ratings

Reviews

(126-150 of 197)
Companies can't remove reviews or game the system. Here's why
October 26, 2018

Paytax

Sarbjit Sidhu | TrustRadius Reviewer
Sarbjit Sidhu
Director IT - Business Applications Support
A10 Networks (Computer Networking, 501-1000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Implementation Rating
9
We are very happy, it works well and we don't see any glitches system wise, most of the time system is up and running, but needs some improvements, sometimes requirements might be different for each customer, understanding the requirements and delivering the final product based on the requirements.
October 16, 2018

OVERWHELMINGLY Customer Focused! Unbeatable tax service!

Verified User
Program Manager in Information Technology
Apparel & Fashion Company, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Implementation Rating
6
We did not have a smooth implementation, however it was mainly due to our ERP hosting and integration provider Sapphire. However Argentis, the development company for the Avatax connector was very difficult to work with for that period of time as well. As soon as it was communicated with Avalara leadership and escalated within their organization, things turned around. However it was very difficult to start.
October 16, 2018

O&G Service Company - Avalara Review

Richard M. Forrest II, CPA | TrustRadius Reviewer
Richard M. Forrest II, CPA
Corporate Controller
Refinery Specialties, Inc (Oil & Energy, 201-500 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Implementation Rating
6
From what I understand, we were one of the first to connect Avalara to Microsoft Dynamics SL. The process took longer than expected and the outsourced firm creating the connector was disappointing. In the end, we had to work around unsolvable problems.
October 05, 2018

Great product for tax calculation

Summer Redmon, CPA | TrustRadius Reviewer
Summer Redmon, CPA
Controller
Vera Whole Health (Medical Practice, 51-200 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Implementation Rating
5
We chose to do self-implementation. I was a little disappointed in how it went, specifically because it was difficult to find the information we needed to make the implementation a success. The person we worked with on our ERP side provided us documents, however, they gave us the wrong information (possibly for a prior version of Avalara?) and finding the information on the Avalara website was confusing and time-consuming. If self-implementation is going to be provided as an option, I would hope that information would be easier to find and understand.
October 05, 2018

Avalara: tax compliance made easier

Verified User
Account Manager in Finance and Accounting
Computer Software Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Implementation Rating
8
Overall the implementation is very straight forward and easy. However, expect to spend time on setting everything up and having a team that knows what your products are and the intent behind your sales material. You have to decide what the tax codes are based upon Avalara's very extensive tax code list, this is determined by how you position your products to a customer and what they do. If you are integrating Avalara with your CRM, ERP or financial system make sure to get with that vendor to see how long their side of the integration will take, Avalara did not do this for us.
September 27, 2018

Hire more staff or use Avalara - you decide!

Verified User
Manager in Finance and Accounting
Computer Software Company, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Implementation Rating
8
I have two implementations. I would give my Avalara / Sage Intacct implementation a 10. It has been reliable and trouble free. But I would give my Avalara / Stripe implementation a 5. The Avalara team was not clear on key points of the functionality (we found out after we implemented that the customer's email address would be the customer ID in Avalara) and it is not reliable. Sometimes it charges tax, sometimes it doesn't and we experience the same inconsistency with the system recognizing if a customer has an exemption stored in the Avalara system.
September 26, 2018

Professional Services Review

Verified User
Director in Finance and Accounting
Staffing and Recruiting Company, 201-500 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Implementation Rating
5
Trying to find the right tax code that is applicable to our business was miserable. We needed a tax code that, no matter what was put, would not generate a sales tax and that seemed extremely difficult for them to do.
Return to navigation