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Avalara

Avalara

Overview

What is Avalara?

Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.

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Recent Reviews

Avalara Review

7 out of 10
February 29, 2024
Incentivized
We use Avalara to track our sales tax eligible sales and calculating the correct amount of sales tax that should be charged and remitted …
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Indirect Tax

9 out of 10
December 05, 2023
Incentivized
I played a pivotal role in implementing AvaTax at Alchemee. I used to manage the system. We filed our US and Canadian returns through this …
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Great!

10 out of 10
December 05, 2023
Incentivized
We use Avalara for our sales tax compliance. Avalara is excellent at tracking the data necessary to fill out the sales tax returns. We …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 11 features
  • Sales and Use Taxes (294)
    8.9
    89%
  • Tax Exemption Processing (201)
    8.3
    83%
  • Tax Data Reporting (247)
    8.3
    83%
  • 3rd-Party Software Integrations (222)
    8.0
    80%

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.avalara.com/us/en/products/…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $21 per month
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Product Demos

Avalara AvaTax Demo

YouTube
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Features

Type of tax

A list of the different types of taxes that can be filed using tax compliance software.

8.4
Avg 8.5

Tax Reporting & Compliance

Activities relating to tax filing, reporting, document management, and exemption certificate processing.

8.2
Avg 8.4
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Product Details

What is Avalara?

Avalara helps to make tax compliance faster, easier, more accurate, and more reliable for 30,000+ business and government customers in over 90 countries. Tax compliance automation software solutions from Avalara leverage 1,200+ signed partner integrations across ecommerce, ERP, and other billing systems to power tax calculations, document management, tax return filing, and tax content access. Visit avalara.com to learn more.

Avalara Features

Type of tax Features

  • Supported: Sales and Use Taxes
  • Supported: Cross-border Taxes
  • Supported: VAT / GST Taxes
  • Supported: Energy and Fuel Taxes

Tax Reporting & Compliance Features

  • Supported: Geolocation for Tax Assessment
  • Supported: 3rd-Party Software Integrations
  • Supported: Tax Data Reporting
  • Supported: Compliance Administration Management
  • Supported: Tax Exemption Processing
  • Supported: Tax Document Management
  • Supported: Complex Tax Scenario Management

Additional Features

  • Supported: Centralized tax management: Unifies sales and use tax calculation, document management, and returns preparation.
  • Supported: Integrations: AvaTax connects with more than 700 prebuilt integrations to connect with accounting, ecommerce, POS, and other systems, plus an advanced API.
  • Supported: Cloud-based: A software-as-a-service solution, AvaTax updates take effect as soon as they are deployed, helping to ensure the most current information is used.
  • Supported: Exemption management: Certificates from vendors are stored electronically for access and to track expiration dates. Automatic renewal requests are sent out before certificates expire.
  • Supported: Returns filing and remittance: Returns preparation and remittance in multiple jurisdictions. Avalara Returns can track and manage due dates and payment requirements, enabling users to pay returns with a single source of payment.
  • Supported: Lodging: Lodging tax for hotel or rental property are managed with a solution that plugs into reservation software to deliver lodging tax calculations in real time as well as preparation, filing, and remittances of lodge tax returns.
  • Supported: Communications: Tax calculations are delivered on an array of communications transactions by directly connecting to a current billing or ERP system, or to an in-house build via API.
  • Supported: Beverage Alcohol: Simplified regulatory compliance for suppliers, distributors, and retailers in the beverage alcohol industry.

Avalara Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Avalara Video

Why Avalara?

Avalara Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.

Avalara starts at $21.

Vertex, Sovos Intelligent Compliance Cloud, and Thomson Reuters ONESOURCE are common alternatives for Avalara.

Reviewers rate Sales and Use Taxes highest, with a score of 8.9.

The most common users of Avalara are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(719)

Attribute Ratings

Reviews

(1-25 of 197)
Companies can't remove reviews or game the system. Here's why
September 29, 2023

The good, the bad and . . .

Kathleen Gage | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Our company management did not allow enough time for implementation. I was also very disappointed that the implementation team were not available on day one of go-live; we had a lot of issues the first week of go-live, and that more direct support should have been available. Waiting over an hour on the phone to get problems addressed only to be told the issue would have to be escalated to another team was extremely frustrating.
Rebecca Fortman, MBA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We implemented back in 2014 and I wish the team that had set us up had spent more time showing us why certain values were selected and how to set up or change items on our own. There have been several areas since implementing the actual tax filing module last year that we have needed to go back to the support team to change things that we should have known (had they spent more time with us at the beginning of initial Avalara set up).
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Contact with ANYONE at Avalara has been extremely challenging from the very start of the project. (this was from 2018-2019)

(2021) Since our newest integration, we finally have a dedicated rep that is great and responsive. She helped us with coordination of the right people and stayed involved with every step of the process
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Overall, the implementation process was very positive. However, it would help if Avalara could offer additional support (even at additional charge) related to verifying that we are choosing the correct tax items, checking off the correct states and/or counties where we are registered, etc'.
We found ourselves struggling with it, and the response was that Avalara can't help with that and we should reach out to an external tax advisor.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
There were some bumps in the road in implementation, as there always are with new software. Some patience is required, especially if you need to set up custom tax rules as our corporate parent required. The other issues we had were around how to correct invoices if the sales tax was incorrect.
Score 10 out of 10
Vetted Review
Verified User
The Avalara staff had a definite game plan tor implementation, and were very knowledgeable. The setup process took a little time and a few phone calls, but that was nothing compared to the time we were going to be saving from no longer calculating taxes manually.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Implementation should involve more time taken to see where a company has legitimate nexus. Consumers with little to no knowledge clicking boxes of states/localities can cause unneeded sales tax liabilities.
Yolie Nguyen | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Avalara focuses a lot of its integration with larger ERP systems such as Quickbooks, Great Plains, Sage, etc. However, for other one-off ERP systems, such as e-PIC, the integration was quite challenging and there was a lack of support and knowledge on behalf of Avalara.
October 03, 2019

Mediocre at best

Score 1 out of 10
Vetted Review
Verified User
HORRIBLE implementation. I've implemented a lot of systems and worked with a lot of customer service. This was the worst implementation experience, ever. Unprofessional, not knowledgeable, not helpful. They get an F in my book, along with few expletives.
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