Skip to main content
TrustRadius
Avalara

Avalara

Overview

What is Avalara?

Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.

Read more
Recent Reviews

Avalara Review

7 out of 10
February 29, 2024
Incentivized
We use Avalara to track our sales tax eligible sales and calculating the correct amount of sales tax that should be charged and remitted …
Continue reading

Indirect Tax

9 out of 10
December 05, 2023
Incentivized
I played a pivotal role in implementing AvaTax at Alchemee. I used to manage the system. We filed our US and Canadian returns through this …
Continue reading

Great!

10 out of 10
December 05, 2023
Incentivized
We use Avalara for our sales tax compliance. Avalara is excellent at tracking the data necessary to fill out the sales tax returns. We …
Continue reading
Read all reviews

How Avalara Differs From Its Competitors

Additional Capabilities

We use the exemption certificate, and it's very helpful. We would be happy to use managed returns filing. However, it depends on the AvaTax and exemption certificate working well.
Continue reading

Additional Capabilities

The tax calculation is the best part. CertCapture continues to be a struggle and we have not yet implemented managed returns filing -- even though we signed up for it -- due to ongoing questions with the POA and the inability to get a contact person to discuss this.
Continue reading

Additional Capabilities

We have been working with managed returns filing and it is extremely useful. It cuts down the work that we would need to do at the end of the month to keep on top of our tax filings by almost 90% since it pulls in transactions from our ERP. It is probably less complex with CertCapture, but …
Continue reading

Additional Capabilities

We haven't used the returns filing or exemption certificate management, but I've looked into it and we may in the future if we have more economic nexus taxed states.
Continue reading

Avalara New Lines of Business

Avalara has allowed us to sell to any market based on the configuration of who needs to be taxed and on what products. Additionally there are different rules associated with where product is shipping from and that can all be managed as well very easily. It is a critical part of our quoting …
Continue reading

Avalara Business Impact

Avalara helps becasue it is always up to date. I don't have to worry about changing tax rates as it all happens for me in the background. If I had to keep up with all of the states/counties and their tax rates I may as well do it manually. With Avalara I don't have to worry about any of …
Continue reading

Avalara Business Impact

With the passage of Wayfair by the Supreme Court during 2018, it's important to stay up-to-date with the constantly changing economic nexus standards that are being implemented by state legislators. Avalara has been integral to our ability to quickly recognize when we have triggered an economic …
Continue reading

Additional Capabilities

We use managed returns and exemption certificate management.

The managed returns have made submitting our returns automatic and eliminated the late returns as schedules are different between states.

The certificate management has completely solved the problem we had in obtaining, filing and finding …
Continue reading

Additional Capabilities

We do benefit from both managed returns filing and exemption certificate management. I would say overall those services are pretty well done. One major tiff with return filing is the inconvenience surrounding use tax reporting. Avalara does not offer an efficient solution to report use tax, …
Continue reading

Additional Capabilities

We don't currently use any of these capabilities at this point in time. There is some discussion to get these implemented but we like our offline excels. The biggest hurdle is the workflow aspect as Avalar does not handle workflow change very well. If we can get passed this hurdle we would like …

Continue reading

Additional Capabilities

We do not utilize these capabilities however we have heard good feedback from other organizations on the exemption certificate management. At this time we are not in a position to add those capabilities due to our customer base restrictions.
Continue reading

Additional Capabilities

We are very interested in Cert Capture and all that it offers. We are also very interested in returns filing. I know that we would benefit greatly from both. I believe that both would save time in returns and audits as well as help us be more compliant. We will be researching these more in depth.
Continue reading

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 11 features
  • Sales and Use Taxes (295)
    8.8
    88%
  • Tax Exemption Processing (201)
    8.3
    83%
  • Tax Data Reporting (248)
    8.3
    83%
  • 3rd-Party Software Integrations (223)
    8.0
    80%

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.avalara.com/us/en/products/…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $21 per month
Return to navigation

Product Demos

Avalara AvaTax Demo

YouTube
Return to navigation

Features

Type of tax

A list of the different types of taxes that can be filed using tax compliance software.

8.1
Avg 8.4

Tax Reporting & Compliance

Activities relating to tax filing, reporting, document management, and exemption certificate processing.

8.1
Avg 8.4
Return to navigation

Product Details

What is Avalara?

Avalara helps to make tax compliance faster, easier, more accurate, and more reliable for 30,000+ business and government customers in over 90 countries. Tax compliance automation software solutions from Avalara leverage 1,200+ signed partner integrations across ecommerce, ERP, and other billing systems to power tax calculations, document management, tax return filing, and tax content access. Visit avalara.com to learn more.

Avalara Features

Type of tax Features

  • Supported: Sales and Use Taxes
  • Supported: Cross-border Taxes
  • Supported: VAT / GST Taxes
  • Supported: Energy and Fuel Taxes

Tax Reporting & Compliance Features

  • Supported: Geolocation for Tax Assessment
  • Supported: 3rd-Party Software Integrations
  • Supported: Tax Data Reporting
  • Supported: Compliance Administration Management
  • Supported: Tax Exemption Processing
  • Supported: Tax Document Management
  • Supported: Complex Tax Scenario Management

Additional Features

  • Supported: Centralized tax management: Unifies sales and use tax calculation, document management, and returns preparation.
  • Supported: Integrations: AvaTax connects with more than 700 prebuilt integrations to connect with accounting, ecommerce, POS, and other systems, plus an advanced API.
  • Supported: Cloud-based: A software-as-a-service solution, AvaTax updates take effect as soon as they are deployed, helping to ensure the most current information is used.
  • Supported: Exemption management: Certificates from vendors are stored electronically for access and to track expiration dates. Automatic renewal requests are sent out before certificates expire.
  • Supported: Returns filing and remittance: Returns preparation and remittance in multiple jurisdictions. Avalara Returns can track and manage due dates and payment requirements, enabling users to pay returns with a single source of payment.
  • Supported: Lodging: Lodging tax for hotel or rental property are managed with a solution that plugs into reservation software to deliver lodging tax calculations in real time as well as preparation, filing, and remittances of lodge tax returns.
  • Supported: Communications: Tax calculations are delivered on an array of communications transactions by directly connecting to a current billing or ERP system, or to an in-house build via API.
  • Supported: Beverage Alcohol: Simplified regulatory compliance for suppliers, distributors, and retailers in the beverage alcohol industry.

Avalara Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Avalara Video

Why Avalara?

Avalara Integrations

Avalara Competitors

Avalara Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Avalara Downloadables

Frequently Asked Questions

Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.

Avalara starts at $21.

Vertex, Sovos Intelligent Compliance Cloud, and Thomson Reuters ONESOURCE are common alternatives for Avalara.

Reviewers rate Sales and Use Taxes highest, with a score of 8.8.

The most common users of Avalara are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(720)

Attribute Ratings

Reviews

(101-125 of 413)
Companies can't remove reviews or game the system. Here's why
April 21, 2022

I LOVE AVALARA!!!

JG
Janey Graves
Sales Tax Administrator
The Merit Distribution Group, LLC (Wholesale, 201-500 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Avalara is very much needed in today's business world to stay compliant with all the jurisdictions you plan to do business in. Avalara is very user-friendly however, you do have to spend a little time getting to know the software to make daily activities more effective and efficient. Tax requirements are very convolute in 2022 so we need all the help we can get. Avalara A++++
March 04, 2022

Very good, but could easily be even better

Verified User
Director in Finance and Accounting
Mining & Metals Company, 5001-10,000 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It's better than the other two systems I've used in the past. I like the cloud based aspect. I also like the flexibility. There are simple items that can easily make it better. Some things you had before; some things just to add. Some are basic common sense.
March 04, 2022

Avalara works as explained

Verified User
Program Manager in Information Technology
Logistics & Supply Chain Company, 1001-5000 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Avalara systems work as expected, we used to have outages but they have been reduced by a lot. We still have some integration issues with committing the Invoices and need to have a better understanding of the system scope.
February 21, 2022

Simple and Efficient Tax Solution

Andy Webber | TrustRadius Reviewer
Andy Webber
Account Executive
Albert | Learn By Doing (Computer Software, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Avalara is well suited for any small or medium business that wants their employees to focus on the actual job at hand instead of getting bogged down tracking who has what tax exemption and how that factors into our pricing to determine if we charge tax on each deal. I can't think of any situation where Avalara is not well suited.
December 23, 2021

Avid Avalara User

Verified User
Employee in Finance and Accounting
Computer Software Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Avalara is helpful if you are collecting & remitting sales tax across multiple states & [need] to keep track of sales as well as exemption documentation. Avalara might be less appropriate if you are not needing to collect in multiple regions or only have one item that you are charging sales tax for.
December 02, 2021

We would love to have more information on how to use Avalara after going live.

JG
Jessica Gorbett
Accounting Manager
Cavender's Boot City (Retail, 501-1000 employees)
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I think this is a fantastic product. However, I feel we went live and were not prepared on how to utilize it to our full benefit. Training and connection with a live person could be better. I would like to take advantage of more products from Avalara, but until some of this is resolved, my CFO will not allow us to do so.
November 06, 2021

Grey is the BEST SST and Avalara Rep

Verified User
C-Level Executive in Corporate
Wholesale Company, 1-10 employees
Score 8 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Avalara is an easy-to-use system when the right person with their company works with you. My rep, Grey, is hands down the biggest asset they have. My consultant to ensure everything is set up before meeting with Grey, Johnathan, was well organized and ensured I had everything set up properly before my call with Grey. It is their attention to detail that makes the process easy and efficient.
October 30, 2021

Avalara is best value for the $$

Wes Hardin | TrustRadius Reviewer
Wes Hardin
Controller
Knight Wall Systems, Inc. (Construction, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
If reporting and paying sales taxes in multiple states, you will not find a better integrated solution and a great price. We did our [own] investigating for some time before selecting Avalara. They are the best thing going that we have discovered.
October 26, 2021

Do you have taxation nightmares? Choose Avalara for a nightmare- free taxation solution.

Verified User
Supervisor in Finance and Accounting
Industrial Automation Company, 501-1000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I would recommend Avalara to anyone who files tax returns in multiple states. We file in 45 states, so them doing the returns is quite a time saver. If you only file in a few states, this may not be a cost-benefit to you. With so many customers in our database, CertCapture is great in helping us keep track of the exemption certificates we have on file for each customer. If you don't have to manage many customers/certificates, this may not be a good solution for your particular needs.
September 15, 2021

Explore your options before choosing Avalara

AM
Amy Manos
Controller
Parts Express (Retail, 51-200 employees)
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Avalara provides the convenience and peace of mind that the correct tax rate will be applied to your sales transactions automatically without your needed input to change anything. This includes rate changes by local jurisdictions, sales tax holiday weekends, etc. This is especially helpful if you have a high volume of sales transactions. Avalara is a sophisticated tax software that makes sense for high-volume customers. Avalara is very expensive so this is not a tax software you would want to invest in if you are a small business with low volume of transactions. There are other options out there that are budget-friendly.
August 29, 2021

Avalara--Great Tool for a Mid-Size Ecommerce Company

Verified User
C-Level Executive in Corporate
Retail Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Avalara is well suited for e-commerce companies that are required to collect and remit sales taxes in multiple states. Sales tax compliance has become more complicated over the last couple of years, and if we didn't use Avalara, our time spent on sales tax compliance and remittance would have exponentially grown. Avalara's integration with Shopify Plus makes it very easy to set up if you are already selling on Shopify.
August 25, 2021

Avalara is a solid sales tax partner

Verified User
Executive in Finance and Accounting
Health, Wellness and Fitness Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Avalara is well suited for an organization that has taxable nexus in multiple states. It reduces the need to stay abreast of the latest tax rates and if integrated with your ERP system can automatically add the appropriate sales tax to reduce manual effort in billing. Avalara is excellent for companies that are small with a high volume of sales across the country.
August 05, 2021

Solid Choice of Program

Verified User
Employee in Finance and Accounting
Retail Company, 11-50 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Avalara is an awesome tool for integrating with your website to get accurate tax rates on orders. It has typically up to date information to make it quick and easy to keep things moving.
Oddball items are a little difficult to map correctly in the tax table, so if you have really weird items for sale it may not be the best and/or easiest to get rolling.
Return to navigation