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Avalara

Avalara

Overview

What is Avalara?

Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.

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Recent Reviews

Avalara Review

7 out of 10
February 29, 2024
Incentivized
We use Avalara to track our sales tax eligible sales and calculating the correct amount of sales tax that should be charged and remitted …
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Indirect Tax

9 out of 10
December 05, 2023
Incentivized
I played a pivotal role in implementing AvaTax at Alchemee. I used to manage the system. We filed our US and Canadian returns through this …
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Great!

10 out of 10
December 05, 2023
Incentivized
We use Avalara for our sales tax compliance. Avalara is excellent at tracking the data necessary to fill out the sales tax returns. We …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 11 features
  • Sales and Use Taxes (294)
    8.9
    89%
  • Tax Exemption Processing (201)
    8.3
    83%
  • Tax Data Reporting (247)
    8.3
    83%
  • 3rd-Party Software Integrations (222)
    8.0
    80%

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.avalara.com/us/en/products/…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $21 per month
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Product Demos

Avalara AvaTax Demo

YouTube
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Features

Type of tax

A list of the different types of taxes that can be filed using tax compliance software.

8.4
Avg 8.5

Tax Reporting & Compliance

Activities relating to tax filing, reporting, document management, and exemption certificate processing.

8.2
Avg 8.4
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Product Details

What is Avalara?

Avalara helps to make tax compliance faster, easier, more accurate, and more reliable for 30,000+ business and government customers in over 90 countries. Tax compliance automation software solutions from Avalara leverage 1,200+ signed partner integrations across ecommerce, ERP, and other billing systems to power tax calculations, document management, tax return filing, and tax content access. Visit avalara.com to learn more.

Avalara Features

Type of tax Features

  • Supported: Sales and Use Taxes
  • Supported: Cross-border Taxes
  • Supported: VAT / GST Taxes
  • Supported: Energy and Fuel Taxes

Tax Reporting & Compliance Features

  • Supported: Geolocation for Tax Assessment
  • Supported: 3rd-Party Software Integrations
  • Supported: Tax Data Reporting
  • Supported: Compliance Administration Management
  • Supported: Tax Exemption Processing
  • Supported: Tax Document Management
  • Supported: Complex Tax Scenario Management

Additional Features

  • Supported: Centralized tax management: Unifies sales and use tax calculation, document management, and returns preparation.
  • Supported: Integrations: AvaTax connects with more than 700 prebuilt integrations to connect with accounting, ecommerce, POS, and other systems, plus an advanced API.
  • Supported: Cloud-based: A software-as-a-service solution, AvaTax updates take effect as soon as they are deployed, helping to ensure the most current information is used.
  • Supported: Exemption management: Certificates from vendors are stored electronically for access and to track expiration dates. Automatic renewal requests are sent out before certificates expire.
  • Supported: Returns filing and remittance: Returns preparation and remittance in multiple jurisdictions. Avalara Returns can track and manage due dates and payment requirements, enabling users to pay returns with a single source of payment.
  • Supported: Lodging: Lodging tax for hotel or rental property are managed with a solution that plugs into reservation software to deliver lodging tax calculations in real time as well as preparation, filing, and remittances of lodge tax returns.
  • Supported: Communications: Tax calculations are delivered on an array of communications transactions by directly connecting to a current billing or ERP system, or to an in-house build via API.
  • Supported: Beverage Alcohol: Simplified regulatory compliance for suppliers, distributors, and retailers in the beverage alcohol industry.

Avalara Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Avalara Video

Why Avalara?

Avalara Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.

Avalara starts at $21.

Vertex, Sovos Intelligent Compliance Cloud, and Thomson Reuters ONESOURCE are common alternatives for Avalara.

Reviewers rate Sales and Use Taxes highest, with a score of 8.9.

The most common users of Avalara are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(719)

Attribute Ratings

Reviews

(51-75 of 412)
Companies can't remove reviews or game the system. Here's why
February 02, 2023

Avalara Review

Score 5 out of 10
Vetted Review
Verified User
Incentivized
Avalara works well for US sales tax calculation. We have not received many issues of incorrect tax rates. Areas of improvement for Returns, all returns filed should include payment confirmations in the returns packet for audit purposes. Multiple states do not include this based on how Avalara files the return, for example there was an issue with the May 2022 Maryland payments for multiple taxpayers, Avalara said it was resolved and then we received another notice. This could have been solved by us if we had a payment confirmation, but instead interest and penalty is increasing because we are waiting for Avalara to resolve the issue. Not to mention if we are ever audited we have no proof of payment.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Avalara makes sales tax calculations easy and saves time in keeping up with rates and rules. In my opinion, they are pricey for the support you receive and implementation is painful.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Avalara has a great product if you are selling standard products in multiple locations. It is less effective if you have custom products that may not have a tax code that appropriate captures taxability. The Returns product is user friendly and makes the filing process much more streamlined and efficient.
February 02, 2023

Avalara Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Like I stated previously, I think Avalara is well suited for the quick questions that come from customers and/or coworkers about their sales tax exemption forms and if they are valid in a specific state or if they are needing to fill out more sales tax exemption forms to be sales tax exempt.
John Spiridigliozzi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Avatax and Avalara Managed Returns in conjunction with SAGE 50. The combination of Avatax and Avalara Managed Returns has provided a consistent and accurate vehicle for assessing and remitting sales and use taxes. For organizations doing business in multiple states across hundreds of tax regions, these products serve as an invaluable resource. The reporting capabilities allow us to work closely with our senior management and accounting teams so as to ensure we are meeting our compliance obligations.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have used SOVOS in the past and would recommend Avalara 100X over as their customer service and knowledge base articles are top notch compared to SOVOS. When you contact SOVOS, their customer service is outdated and not willing to assist the customer with issue resolution whereas Avalara strives to resolve any issues and ensure your experience is fruitful.
November 16, 2022

Avalara Review!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Avalara is very user-friendly and integrates nicely with our ERP system which is helpful to be able to trust. Avalara is collecting and reporting the appropriate amount of taxes.
November 07, 2022

Avalara saved my sanity!!

Charity Rees | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
If you are doing any kind of sales, Avalara is the platform to use. As a company we have sales in all 50 states and most of the Canadian provinces. We sale food and personal care items via a website, phone calls, and fax (yes, we still have customers using fax). The accuracy of the taxing each product properly is a great help to our company.

The only scenario I can see that would not benefit from Avalara is a small, local company, who only sales to one market and has a limited inventory.
November 04, 2022

Avalara Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I appreciate that Avalara is diligently trying to address concerns. They are attentive and responsive when pushed to be so, but initially a bit slow to respond. I believe they have the capability to be the very best compliance agency in the wine business but they need to continue to listen to their clients for the vast range of needs that exist.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Avalara is well suited to help customers of various sizes and can assist with quick implementations. The report output from the console allows for easy tax compliance workpapers and great for pulling historical data for audit purposes.
October 26, 2022

Convenience and ease

Score 10 out of 10
Vetted Review
Verified User
Incentivized
There are many features that are at you finger tips. We sell products for the oilfield, in doing so the oilfield companies sometimes require us to use specific software in order to process the invoice for payment. Some of those application we have to be able to break down how much sales tax was charge per line item. We are able to go to that specific invoice and look up that information quickly, so we don't have to manually calculate it ourselves. It gives us the information as to whether sales tax was charged on freight or not, in the state that the product was drop shipped to.
Score 9 out of 10
Vetted Review
Verified User
If you are growing online sales and meeting economic thresholds, it is a must; especially if you do not have the time or expertise to do it in-house or your CPA does not specialize in sales tax. If you need a tool that can integrate well with your ERP system, this may likely be right for you. If you meet economic thresholds but have a very limited number of transactions and sell into a limited number of taxing jurisdictions, and you have the staff to handle the process, it might not be appropriate.
October 07, 2022

Great Sofware

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Having used other software packages, Avalara seems best suited for organizations with minimal in-house sales tax expertise. Avalara's user interface is very user friendly and easy to navigate. I have used products that seem more robust from a technical standpoint but lack the ease of navigation that Avalara provides. I would say that Avalara is the superior product for the majority of business situations.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our company has used other software similar to Avalara, and we do like it much more in comparison. The helpdesk is helpful and the program is easy to use for simple tax purposes. Most small online stores do not have a need for a full-time tax professional, so Avalara definitely fulfills a need, and most tasks are simple and require little more than a few clicks of a button. There is some room for improvement, such as having necessary codes readily available and not changing functionality to a different/higher subscription level. All in all, it is a great program if your company just needs basic tax information day-to-day.
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