Avalara doesn't provide what's promised in their contracts
We used Avalara to track, file, and remit state and international sales taxes.
Starting at $21 per month
View PricingOverview
What is Avalara?
Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Sales and Use Taxes (295)8.888%
- Tax Exemption Processing (201)8.383%
- Tax Data Reporting (248)8.383%
- 3rd-Party Software Integrations (223)8.080%
Reviewer Pros & Cons
Pricing
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.avalara.com/us/en/products/…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $21 per month
Product Demos
Avalara AvaTax Demo
YouTube
Features
Return to navigation
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Avalara?
Avalara helps to make tax compliance faster,
easier, more accurate, and more reliable for 30,000+ business and government
customers in over 90 countries. Tax compliance automation software solutions
from Avalara leverage 1,200+ signed partner integrations across ecommerce, ERP, and other billing systems to power tax calculations, document
management, tax return filing, and tax content access. Visit avalara.com to learn more.
Avalara Features
Type of tax Features
- Supported: Sales and Use Taxes
- Supported: Cross-border Taxes
- Supported: VAT / GST Taxes
- Supported: Energy and Fuel Taxes
Tax Reporting & Compliance Features
- Supported: Geolocation for Tax Assessment
- Supported: 3rd-Party Software Integrations
- Supported: Tax Data Reporting
- Supported: Compliance Administration Management
- Supported: Tax Exemption Processing
- Supported: Tax Document Management
- Supported: Complex Tax Scenario Management
Additional Features
- Supported: Centralized tax management: Unifies sales and use tax calculation, document management, and returns preparation.
- Supported: Integrations: AvaTax connects with more than 700 prebuilt integrations to connect with accounting, ecommerce, POS, and other systems, plus an advanced API.
- Supported: Cloud-based: A software-as-a-service solution, AvaTax updates take effect as soon as they are deployed, helping to ensure the most current information is used.
- Supported: Exemption management: Certificates from vendors are stored electronically for access and to track expiration dates. Automatic renewal requests are sent out before certificates expire.
- Supported: Returns filing and remittance: Returns preparation and remittance in multiple jurisdictions. Avalara Returns can track and manage due dates and payment requirements, enabling users to pay returns with a single source of payment.
- Supported: Lodging: Lodging tax for hotel or rental property are managed with a solution that plugs into reservation software to deliver lodging tax calculations in real time as well as preparation, filing, and remittances of lodge tax returns.
- Supported: Communications: Tax calculations are delivered on an array of communications transactions by directly connecting to a current billing or ERP system, or to an in-house build via API.
- Supported: Beverage Alcohol: Simplified regulatory compliance for suppliers, distributors, and retailers in the beverage alcohol industry.
Avalara Screenshots
Avalara Video
Why Avalara?
Avalara Integrations
Avalara Competitors
Avalara Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Avalara Downloadables
Frequently Asked Questions
Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.
Avalara starts at $21.
Vertex, Sovos Intelligent Compliance Cloud, and Thomson Reuters ONESOURCE are common alternatives for Avalara.
Reviewers rate Sales and Use Taxes highest, with a score of 8.8.
The most common users of Avalara are from Mid-sized Companies (51-1,000 employees).
Comparisons
Compare with
Reviews and Ratings
(720)Attribute Ratings
Reviews
(201-225 of 408)Companies can't remove reviews or game the system. Here's why
Score 1 out of 10
Vetted Review
Verified User
- We have lost thousands of dollars in the installation of the program.
- We have been penalized for 4 months of unfiled taxes in 4 states.
- We have spent hundreds of employee hours working on the problems.
- We had to spend thousands more to remove the product and install a new one.
June 03, 2020
Avalara is easy to use
Score 10 out of 10
Vetted Review
Verified User
- Keeping us compliant.
- Time saver of all the different rates and codes.
- Each state is different - Avalara is up to date.
Score 10 out of 10
Vetted Review
Verified User
- It has freed up time that was spent printing reports from our accounting system and calculating amounts that needed to be combined.
- With the use of the zip code as the point of benefit, it is more accurate in the calculation of multi state taxes and special jurisdictions.
May 27, 2020
Easy to use
- Less time spent figuring taxes
- More compliant returns
- Less staff required to keep up with changes
May 12, 2020
Amazing Product
- Avalara was absolutely the best choice.
- Saves time when processing sales tax reports.
May 01, 2020
No more manual databases!
Score 10 out of 10
Vetted Review
Verified User
- Not having to manually manage a sales tax database has saved a large amount of time and effort. I also have complete confidence that Avatax is calculating the sales tax rates correctly 100% of the time.
April 28, 2020
Good product, so-so service
- Positive because we don't have to spend a lot of time maintaining tax tables for every tax jurisdiction.
- Negative because we still rely on outside accounting firm to process returns and for consulting. We don't trust the expertise at Avalara based on interactions in the past.
April 28, 2020
Avalara - a top tier sales tax automation software
- We have added more than 3 dozen states in which we have Nexus over the prior couple of years and have not had to increase our staff at all to help meet the added filing requirements.
April 28, 2020
Avalara Review
- It's nice that it is integrated in the ERP system.
February 14, 2020
AvaTax for Calculating only
- Positive -- We are collecting accurate tax with reasonable confidence.
- Reporting is lacking due to our lack of use of Avalara to file returns.
February 14, 2020
A Good Product For Certain Industries
- We spent less time looking up tax rates by jurisdiction.
- We spent less time looking up simple tax answers.
February 13, 2020
Implement Avalara ASAP - You Won't Regret It!
- We are a sole location manufacturer in WA state that sells to all 50 states and around the world. Prior to the Supreme Court decision allowing South Dakota to force out of state sellers to collect and remit sales tax we had to file in just our home state. Now we file in 24 states and if we did not have AvaTax and Cert Capture we would have had to hire an army to do the work. With AvaTax and Cert Capture, we have not had to add any employees to do the record-keeping and filing. It is all being done by existing personnel. That may change as more and more states get on board but even then we will engage Avalara to do the filings as well and that will take care of that problem.
February 13, 2020
Avalara is worth considering for your business
- It has cut down a lot of administrative time for filing tax returns.
- It has significantly helped with calculating correct sales tax rates, verifying sales tax rate, and answering sales tax rate questions from a customer.
February 12, 2020
Avalara is the Uber of sales tax - it has been transformative in its connector-related focus
- Huge improvement over manual calcs.
- Reporting is very helpful for reconciling and reporting for returns.
- Easy to set up nexus.
February 07, 2020
Time saving tool in sales tax reporting
- Filing sales and use tax used to take about 80 hours a month.
- Now it takes about 8-10 hours a month.
February 04, 2020
Cream of the crop
Score 9 out of 10
Vetted Review
Verified User
- The actual process is cut by more then 80%
February 04, 2020
CertCapture
- The time saved to obtain the resale certificate to support the tax audit.
January 23, 2020
Avalara is a timesaver!
Score 10 out of 10
Vetted Review
Verified User
- Avalara filing sales tax has saved me 2 work days a month.
January 10, 2020
Avalara keeps us in compliance with constantly changing tax laws
- Avalara makes staying in compliance possible for small companies.
- No need for staff dedicated to SALT.
January 08, 2020
Avalara Review
Score 10 out of 10
Vetted Review
Verified User
- Positive - takes on the complex, time-consuming work of calculating the taxes and filing returns
- Negative - it is hard to convince people at my current 2 companies the money spent on Avalara will be worth it in the end
January 07, 2020
Avalara's pros & cons for storing & collecting tax certs
- I have not been involved in a Tax Audit yet since we started using Avalara. It is hard to know the ROI based on that. Nor do I file the Tax Returns.
- I suppose it is a positive impact on ROI versus not having a software system in place at all to track Tax Certs.
December 04, 2019
Avalara simplifies sales tax calculations and filings.
Score 10 out of 10
Vetted Review
Verified User
- It would cost a lot of time and money to file all of the state sales returns manually and would not be worth it.
October 25, 2019
Easy to use!
- Avalara has enabled us to be more productive and focus on other items.
- Avalara provides information in a great format.
- Avalara has reduced our need for a full tax department
October 23, 2019
Certifiably CertCapture
- The system gives us an added insurance during an audit that we know taxes are only exempt if there is a document loaded in CertCapture.
- We can easily get an overview of all our customers,where they are located, and what kind of business they are within seconds.
- CertCapture has allowed us to easily identify and maintain errors within our customer records.
October 03, 2019
Mediocre at best
Score 1 out of 10
Vetted Review
Verified User
- Ehhh... We didn't have to hire someone full-time to manage tax. For our eComm business, we needed a system to be Wayfair compliant as we went from Nexus with 2 states to over 20.
- It works, and it was cheaper than others. I guess you get what you pay for.