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Avalara

Avalara

Overview

What is Avalara?

Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.

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Recent Reviews

Avalara Review

7 out of 10
February 29, 2024
Incentivized
We use Avalara to track our sales tax eligible sales and calculating the correct amount of sales tax that should be charged and remitted …
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Indirect Tax

9 out of 10
December 05, 2023
Incentivized
I played a pivotal role in implementing AvaTax at Alchemee. I used to manage the system. We filed our US and Canadian returns through this …
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Great!

10 out of 10
December 05, 2023
Incentivized
We use Avalara for our sales tax compliance. Avalara is excellent at tracking the data necessary to fill out the sales tax returns. We …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 11 features
  • Sales and Use Taxes (294)
    8.9
    89%
  • Tax Exemption Processing (201)
    8.3
    83%
  • Tax Data Reporting (247)
    8.3
    83%
  • 3rd-Party Software Integrations (222)
    8.0
    80%

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.avalara.com/us/en/products/…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $21 per month
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Product Demos

Avalara AvaTax Demo

YouTube
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Features

Type of tax

A list of the different types of taxes that can be filed using tax compliance software.

8.4
Avg 8.5

Tax Reporting & Compliance

Activities relating to tax filing, reporting, document management, and exemption certificate processing.

8.2
Avg 8.4
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Product Details

What is Avalara?

Avalara helps to make tax compliance faster, easier, more accurate, and more reliable for 30,000+ business and government customers in over 90 countries. Tax compliance automation software solutions from Avalara leverage 1,200+ signed partner integrations across ecommerce, ERP, and other billing systems to power tax calculations, document management, tax return filing, and tax content access. Visit avalara.com to learn more.

Avalara Features

Type of tax Features

  • Supported: Sales and Use Taxes
  • Supported: Cross-border Taxes
  • Supported: VAT / GST Taxes
  • Supported: Energy and Fuel Taxes

Tax Reporting & Compliance Features

  • Supported: Geolocation for Tax Assessment
  • Supported: 3rd-Party Software Integrations
  • Supported: Tax Data Reporting
  • Supported: Compliance Administration Management
  • Supported: Tax Exemption Processing
  • Supported: Tax Document Management
  • Supported: Complex Tax Scenario Management

Additional Features

  • Supported: Centralized tax management: Unifies sales and use tax calculation, document management, and returns preparation.
  • Supported: Integrations: AvaTax connects with more than 700 prebuilt integrations to connect with accounting, ecommerce, POS, and other systems, plus an advanced API.
  • Supported: Cloud-based: A software-as-a-service solution, AvaTax updates take effect as soon as they are deployed, helping to ensure the most current information is used.
  • Supported: Exemption management: Certificates from vendors are stored electronically for access and to track expiration dates. Automatic renewal requests are sent out before certificates expire.
  • Supported: Returns filing and remittance: Returns preparation and remittance in multiple jurisdictions. Avalara Returns can track and manage due dates and payment requirements, enabling users to pay returns with a single source of payment.
  • Supported: Lodging: Lodging tax for hotel or rental property are managed with a solution that plugs into reservation software to deliver lodging tax calculations in real time as well as preparation, filing, and remittances of lodge tax returns.
  • Supported: Communications: Tax calculations are delivered on an array of communications transactions by directly connecting to a current billing or ERP system, or to an in-house build via API.
  • Supported: Beverage Alcohol: Simplified regulatory compliance for suppliers, distributors, and retailers in the beverage alcohol industry.

Avalara Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Avalara Video

Why Avalara?

Avalara Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.

Avalara starts at $21.

Vertex, Sovos Intelligent Compliance Cloud, and Thomson Reuters ONESOURCE are common alternatives for Avalara.

Reviewers rate Sales and Use Taxes highest, with a score of 8.9.

The most common users of Avalara are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(719)

Attribute Ratings

Reviews

(201-225 of 404)
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Score 1 out of 10
Vetted Review
Verified User
I was never able to use the product and neither were they. They weren't able to get the order sync to work consistently. No one from the Avalara team was able to tell me what was wrong. They couldn't figure out the problem. I spoke with at least 5 different agents.
Marcus Warolin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Avalara is very easy to use. Their site makes it easy to see your transactions and how much tax to each state you owe. I do always have difficulty finding the area on their site to make changes to states. Also I find their custom reports a bit of a challenge to use on their site.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
More user training would be great. We were repeatedly told that reporting was unavailable due to us not using the filing features, but recently found out we've had access all along to very useful reports.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Although we have some serious reservations about using Avalara again with respect to specific, construction-oriented, tax questions, the service itself is not a poor product. The staff at Avalara are amiable and very useful when you are having a problem. Thus, the overall usability is a good fit for most individuals or companies.
Tom Berkompas | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
No system is perfect but Avalara has achieved the goal of making a fairly complex problem (almost) go away for companies like ours. Their website and UI are outstanding as they are intuitive and responsive and require the minimum number of clicks to accomplish what you want to do. The system rarely goes down and when it does it does not last. When I had an issue with a report that suddenly began omitting some data I needed to complete my return, I contacted the company and was able to show them the issue and they got it corrected.
Yolie Nguyen | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
It is a decent system to use, it is user-friendly. However, there have been hiccups in implementation, or time spent to resolve issues. AvaTax system has miscalculated sales tax l even though the import transactions were correct, completed, committed, and had a different total. AvaTax also has a lot of issues with custom tax rules. For example they told me freight in Illinois will always be taxed, but the system never assessed sales tax on freight invoice lines without us forcing it through a custom tax rule. Which also had a lot of issues with the set up
Judy Vorndran | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
100% better than manual and in some taxpayer instances can achieve greater than 80% risk mitigation - but it is not "set it and forget it," taxpayers must understand their nexus footprint, their taxability determinations and reporting obligations to work hand in hand with automation.
January 08, 2020

Avalara Review

Kevin Lannan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Because of the integrations with the ERP systems and billing systems, it is quite easy to use. In fact, for the most part, people do not even know we are using Avalara.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Need to hit refresh often during process to add a certificate, and then they are not always there for a long time. Campaigns to collect new certs can have their own issues with knowing who all did and did not receive our email like if it was undeliverable. And when a document comes in from a dealer that is a failed transfer, we have no idea to know who actually sent it to let them know it failed and to try again.
October 25, 2019

Easy to use!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Avalara is easy for a user to access and check data. The reports are easy to pull and reconcile in addition to the flexibility of the website. I was not given any official training on the site and was able to pick up and use without much complication. It's user-friendly.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The AvaTax service is very fun and the UI is user-friendly. There is a guided help section in which Avalara explains what each setting does. Avalara is able to calculate credit memos given to customers. Avalara also provides reports that can be exported to help reconcile the sales tax payable account to the GL.
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