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Avalara

Avalara

Overview

What is Avalara?

Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.

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Recent Reviews

Avalara Review

7 out of 10
February 29, 2024
Incentivized
We use Avalara to track our sales tax eligible sales and calculating the correct amount of sales tax that should be charged and remitted …
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Indirect Tax

9 out of 10
December 05, 2023
Incentivized
I played a pivotal role in implementing AvaTax at Alchemee. I used to manage the system. We filed our US and Canadian returns through this …
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Great!

10 out of 10
December 05, 2023
Incentivized
We use Avalara for our sales tax compliance. Avalara is excellent at tracking the data necessary to fill out the sales tax returns. We …
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How Avalara Differs From Its Competitors

Additional Capabilities

Avalara Returns CertCapture Professional Services (nexus studies, registrations, backfiling, etc.)
Have used all of the above at points in time. With the current companies, we are in the midst of performing Nexus Studies and Exposure Analyses for both companies. Have also used CertCapture and …
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Additional Capabilities

We use Avalara to both calculate the sales tax liabilities and to file sales tax returns. Doing it ourselves would be very cumbersome and time consuming. Avalara is also very reasonably priced for the service.
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Additional Capabilities

We are currently using return filing with Avalara. The data is pulled after the first of the month and then compiled for filing to the appropriate authorities. Currently we are is almost all states which is labor intensive and not feasible to have staff prepare and file these returns.
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Additional Capabilities

CertCapture (i.e. exemption certificate management) is okay. It's a pain in the butt to set up, and they are not helpful. You'll have to manually upload/associated and validate each and every certificate with each and every customer. Have fun with that.
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Additional Capabilities

Our organization utilizes the AvaTax managed returns filing service. Since we have many jurisdictions in which we collect sales tax, it saved us money to have Avalara prepare the sales tax returns as AvaTax has all the relevant data to prepare the returns. Each state return is different and may …
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Additional Capabilities

We use Cert Capture and now all of our certificates are stored directly on Avalara's Cloud database. We are able to easily access those certs and bring them up when we need to. We have tried running campaigns, but they have not been as successful as we would like. We also use returns and it is …
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Additional Capabilities

We have not utilized those services. The managed returns service would not work for our company as the time period to review data for return completion and funding of the account is inadequate for as many returns as we need to review each month. We prefer a turnkey returns service that gives us …
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Additional Capabilities

I could not manage compliance without CertCapture and the returns filing services. When we went live, I celebrated that I would never again have to file a state sales tax return. When I get tax notices from states, I simply send them to Avalara to deal with, and usually the notices are an error by …
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Additional Capabilities

We have benefited from CertCapture in that we no longer need to use storage on our server to manage and store exemption certificates. We will also save time having Avalara run our exemption certificate request campaigns for us.
Managed returns is a service we have contracted for but we have not …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 11 features
  • Sales and Use Taxes (295)
    8.8
    88%
  • Tax Exemption Processing (201)
    8.3
    83%
  • Tax Data Reporting (248)
    8.3
    83%
  • 3rd-Party Software Integrations (223)
    8.0
    80%

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.avalara.com/us/en/products/…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $21 per month
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Product Demos

Avalara AvaTax Demo

YouTube
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Features

Type of tax

A list of the different types of taxes that can be filed using tax compliance software.

8.1
Avg 8.4

Tax Reporting & Compliance

Activities relating to tax filing, reporting, document management, and exemption certificate processing.

8.1
Avg 8.4
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Product Details

What is Avalara?

Avalara helps to make tax compliance faster, easier, more accurate, and more reliable for 30,000+ business and government customers in over 90 countries. Tax compliance automation software solutions from Avalara leverage 1,200+ signed partner integrations across ecommerce, ERP, and other billing systems to power tax calculations, document management, tax return filing, and tax content access. Visit avalara.com to learn more.

Avalara Features

Type of tax Features

  • Supported: Sales and Use Taxes
  • Supported: Cross-border Taxes
  • Supported: VAT / GST Taxes
  • Supported: Energy and Fuel Taxes

Tax Reporting & Compliance Features

  • Supported: Geolocation for Tax Assessment
  • Supported: 3rd-Party Software Integrations
  • Supported: Tax Data Reporting
  • Supported: Compliance Administration Management
  • Supported: Tax Exemption Processing
  • Supported: Tax Document Management
  • Supported: Complex Tax Scenario Management

Additional Features

  • Supported: Centralized tax management: Unifies sales and use tax calculation, document management, and returns preparation.
  • Supported: Integrations: AvaTax connects with more than 700 prebuilt integrations to connect with accounting, ecommerce, POS, and other systems, plus an advanced API.
  • Supported: Cloud-based: A software-as-a-service solution, AvaTax updates take effect as soon as they are deployed, helping to ensure the most current information is used.
  • Supported: Exemption management: Certificates from vendors are stored electronically for access and to track expiration dates. Automatic renewal requests are sent out before certificates expire.
  • Supported: Returns filing and remittance: Returns preparation and remittance in multiple jurisdictions. Avalara Returns can track and manage due dates and payment requirements, enabling users to pay returns with a single source of payment.
  • Supported: Lodging: Lodging tax for hotel or rental property are managed with a solution that plugs into reservation software to deliver lodging tax calculations in real time as well as preparation, filing, and remittances of lodge tax returns.
  • Supported: Communications: Tax calculations are delivered on an array of communications transactions by directly connecting to a current billing or ERP system, or to an in-house build via API.
  • Supported: Beverage Alcohol: Simplified regulatory compliance for suppliers, distributors, and retailers in the beverage alcohol industry.

Avalara Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Avalara Video

Why Avalara?

Avalara Integrations

Avalara Competitors

Avalara Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Avalara Downloadables

Frequently Asked Questions

Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.

Avalara starts at $21.

Vertex, Sovos Intelligent Compliance Cloud, and Thomson Reuters ONESOURCE are common alternatives for Avalara.

Reviewers rate Sales and Use Taxes highest, with a score of 8.8.

The most common users of Avalara are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(720)

Attribute Ratings

Reviews

(51-75 of 405)
Companies can't remove reviews or game the system. Here's why
February 02, 2023

Sales Tax is complicated - Avalara makes it easier

AB
Angie Berle
Accounting Specialist - AR
Britten, Inc. (Printing, 201-500 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Usability
8
Avalara is very powerful and convenient to use for large volume sales. My only issues is if I have an problem with some aspect and submit a case, the question isn't carefully read or considered and I simply get a canned response based on a couple of key words or phrases. Additionally, we are not always informed of major changes (i.e. retiring of tax codes) and has been slightly problematic. Otherwise, it's fairly easy to use Avalara provides a great pool of knowledge with their available resources.
February 02, 2023

Avalara Review

Verified User
Analyst in Finance and Accounting
E-Learning Company, 51-200 employees
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Usability
8
Avalara is user friendly, but some of the requirements for returns are restricting and leaves room for errors that need to be corrected after the return is filed. Specifically we are a remote seller of SaaS products and our Arizona return has transactions that flow to categories we do not have selected in our product codes and we did not know until after the return was filed.
February 02, 2023

Avalara Review

Verified User
Employee in Finance and Accounting
Automotive Company, 201-500 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Usability
9
I give this a nine out of ten because of how easy and simple that Avalara can be. The reason that I gave this a nine instead of a ten is because of the large amount of information that is on Avalara that I feel like we are not using and it is just in the background and could be more easily accessed to understand what can be used.
December 28, 2022

Avalara Managed Returns - Another Corporate Resource.

John Spiridigliozzi | TrustRadius Reviewer
John Spiridigliozzi
Chief Operating Officer
Infinit Technology Solutions (Computer Networking, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Usability
10
The website features are robust; there is extensive reporting available, a substantial list of topics available online should you need assistance, continued updating of the economic thresholds for us as a reseller, the ability to import transactions as may be needed, customer exemption and certificate management, and the ability to identify favorite reports.
November 30, 2022

Avalara- There when you need them!

Verified User
Manager in Manufacturing
Machinery Company, 201-500 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Usability
10
Overall, Avalara has been customer focuses, a leader in the field, and affordable for companies who strive to remain compliant with ever changing sales tax compliance. Integration was seamless and customer service was better than other companies we have partnered with.
November 07, 2022

Avalara saved my sanity!!

Charity Rees | TrustRadius Reviewer
Charity Rees
Assistant Controller
E. Excel International (Wholesale, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Usability
10
I was able to master the use of the website and reports fairly quickly. The interface is very user friendly and if you get hung up an issue, their customer service is very knowledgeable and helpful. I took a couple of classes that they offered for additional training and found their trainers to be an excellent source of assistance. They were able to address several different scenarios from the different types of companies represented at the training to every ones satisfaction.
November 04, 2022

Avalara Review

LC
Linda Colliver
Director, Membership, Customer Care and Fulfillment
Silver Oak Cellars (Wine and Spirits, 51-200 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Usability
8
I would give it a 10 except that I would like more visibility. Specifically on submitted items. It is difficult to see where in the process the request is.
October 19, 2022

If your e-commerce is growing, it helps to know what your owing! Avalara does it all.

JA
Jere Allen
CFO (Chief Financial Officer)
The Lab Depot Inc (Consumer Goods, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Usability
9
Once integrated and properly set up, the software does most of the work for you. There are occasional hiccups, but that is true of all software. A lot of the ease depends on to what extent you let the platform do for you versus what you take on. For us, it decides which transaction to tax, assesses the tax rate based on the specific jurisdiction (and any changes in the tax rate), stores the exemption certificates and files the returns. Mostly what we are responsible for is reconciling the ledgers to the tax liability worksheets. It turns a complex and long set of tasks into a fairly simple and quick process.
October 07, 2022

Great Sofware

Verified User
Manager in Finance and Accounting
Packaging & Containers Company, 201-500 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Usability
9
Avalara has a very user-friendly interface. I find navigating Avalara very intuitive and easy to access help whenever an issue arises. I have had to train a few employees working at remote locations and with minimal experience on Avalara processes and found that to be a relatively easy task.
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