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Avalara

Avalara

Overview

What is Avalara?

Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.

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Recent Reviews

Avalara Review

7 out of 10
February 29, 2024
Incentivized
We use Avalara to track our sales tax eligible sales and calculating the correct amount of sales tax that should be charged and remitted …
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Indirect Tax

9 out of 10
December 05, 2023
Incentivized
I played a pivotal role in implementing AvaTax at Alchemee. I used to manage the system. We filed our US and Canadian returns through this …
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Great!

10 out of 10
December 05, 2023
Incentivized
We use Avalara for our sales tax compliance. Avalara is excellent at tracking the data necessary to fill out the sales tax returns. We …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 11 features
  • Sales and Use Taxes (294)
    8.9
    89%
  • Tax Exemption Processing (201)
    8.3
    83%
  • Tax Data Reporting (247)
    8.3
    83%
  • 3rd-Party Software Integrations (222)
    8.0
    80%

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.avalara.com/us/en/products/…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $21 per month
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Product Demos

Avalara AvaTax Demo

YouTube
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Features

Type of tax

A list of the different types of taxes that can be filed using tax compliance software.

8.4
Avg 8.5

Tax Reporting & Compliance

Activities relating to tax filing, reporting, document management, and exemption certificate processing.

8.2
Avg 8.4
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Product Details

What is Avalara?

Avalara helps to make tax compliance faster, easier, more accurate, and more reliable for 30,000+ business and government customers in over 90 countries. Tax compliance automation software solutions from Avalara leverage 1,200+ signed partner integrations across ecommerce, ERP, and other billing systems to power tax calculations, document management, tax return filing, and tax content access. Visit avalara.com to learn more.

Avalara Features

Type of tax Features

  • Supported: Sales and Use Taxes
  • Supported: Cross-border Taxes
  • Supported: VAT / GST Taxes
  • Supported: Energy and Fuel Taxes

Tax Reporting & Compliance Features

  • Supported: Geolocation for Tax Assessment
  • Supported: 3rd-Party Software Integrations
  • Supported: Tax Data Reporting
  • Supported: Compliance Administration Management
  • Supported: Tax Exemption Processing
  • Supported: Tax Document Management
  • Supported: Complex Tax Scenario Management

Additional Features

  • Supported: Centralized tax management: Unifies sales and use tax calculation, document management, and returns preparation.
  • Supported: Integrations: AvaTax connects with more than 700 prebuilt integrations to connect with accounting, ecommerce, POS, and other systems, plus an advanced API.
  • Supported: Cloud-based: A software-as-a-service solution, AvaTax updates take effect as soon as they are deployed, helping to ensure the most current information is used.
  • Supported: Exemption management: Certificates from vendors are stored electronically for access and to track expiration dates. Automatic renewal requests are sent out before certificates expire.
  • Supported: Returns filing and remittance: Returns preparation and remittance in multiple jurisdictions. Avalara Returns can track and manage due dates and payment requirements, enabling users to pay returns with a single source of payment.
  • Supported: Lodging: Lodging tax for hotel or rental property are managed with a solution that plugs into reservation software to deliver lodging tax calculations in real time as well as preparation, filing, and remittances of lodge tax returns.
  • Supported: Communications: Tax calculations are delivered on an array of communications transactions by directly connecting to a current billing or ERP system, or to an in-house build via API.
  • Supported: Beverage Alcohol: Simplified regulatory compliance for suppliers, distributors, and retailers in the beverage alcohol industry.

Avalara Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Avalara Video

Why Avalara?

Avalara Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.

Avalara starts at $21.

Vertex, Sovos Intelligent Compliance Cloud, and Thomson Reuters ONESOURCE are common alternatives for Avalara.

Reviewers rate Sales and Use Taxes highest, with a score of 8.9.

The most common users of Avalara are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(719)

Attribute Ratings

Reviews

(1-25 of 404)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
ResellerIncentivized
Because of the lack of universal integration...(if that's even a thing. I'm by no means a tech guru). It would make my job so much easier if Avalara would integrate with our Wavebid and Quickbooks software. The template for uploading transactions is sooooo touchy!!!
February 29, 2024

Avalara Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Avalara provides a good service and does what we ask of it in tracking sales tax rates and calculating sales tax to collect and remit. Unfortunately, Avalara doesn't do a good job of customizing the reports they produce or taking the next step in making the UI more user-friendly and making all the features available through your profile instead of hiding them via different Avalara websites - Avalara vs Avatax. It's useable for sales tax but some tweaks would make it useable at a higher level and more applicable to larger entities or entities dealing with more data than us.
Todd Knowlton | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
Incentivized
The features and tools are very disjointed. It is obvious that they have grown a lot of it through acquisition and then did a poor job of integrating the systems. The UX is very poor. Navigation is confusing. You can't get to some features without knowing a separate URL. And we regularly receive error messages and login failures that are obviously backend software issues.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The software and addons that we use are very applicable to our operations and the usability of the sotware works great with all of the software we have it integrated with. The certcapture and avatax work great together and has made things very automated for our company as majority of our sales are sales exempt. Navigating through the software is very user friendly and helps when we have to have other individuals go in as it is not difficult for them to find where they need to go within the software.
December 05, 2023

Indirect Tax

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I found it good after the initial setup and integration - provided no questions or issues are present, settings are compatible. I also like that Avalara has a simple and intuitive interface and many features and integrations that make tax compliance easier and faster. Avalara is an excellent solution for businesses that need to manage sales tax and VAT compliance.
December 05, 2023

Great!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
It was easy to start using and the account reps were good to work with
Score 1 out of 10
Vetted Review
Verified User
Incentivized
It is not much different than using a spreadsheet. Lots of manual work required. At least based on the little training we received. Albeit the person training me seemed to know less about the platform than I did.
Score 1 out of 10
Vetted Review
Verified User
The software is fairly complicated, and if you don’t have the right settings, things can really go sideways. As I said before the software is not intuitive to learn, and you get virtually no help from Avalara other than a library of videos. Of course, if you don’t know the software you don’t necessarily know which video to watch.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It's too good for an organization who have limited staff, software reduces their workload and allows and assists to complete the taxation in a few hours.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
My usability rating 5 years ago would have been much lower. I jumped in to the sales tax world with little experience outside the state where my employer is located. I think a structured training program from the outset would have helped. I know tutorials were available, but where to find them, which ones to begin with, etc. made usability very frustrating. I was learning the system but also using the system at the same time to bring my employer into compliance with the new nexus requirements.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Avalara has many great and useful tools making things such as filing, calculation, etc. automated. It is easy to navigate and clear, I especially love the feature in CertCapture where Avalara provides a quick link to a state's DOR for easier validation of tax exemption.
August 22, 2023

Great Time Saving Tool

Score 10 out of 10
Vetted Review
Verified User
Incentivized
System is easy to use and helps to save time overall. Having filed for 37 states each month without the system, I appreciate all of the time saved by utilizing the program. Exemption Certificate management, Tax Rates based on geolocation, and the integration with our ERP makes my job easier and allows me to do other tasks.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I haven't used any other tools in this space at other companies, but I did look into several different options before we decided to go with Avalara. They seem to offer the best value and most comprehensive service on the market. They have also scaled with us over the past 4 years as we have quadrupled our volume and added approx 50 more juridictions.
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