Avalara doesn't provide what's promised in their contracts
We used Avalara to track, file, and remit state and international sales taxes.
Starting at $21 per month
View PricingOverview
What is Avalara?
Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Sales and Use Taxes (295)8.888%
- Tax Exemption Processing (201)8.383%
- Tax Data Reporting (248)8.383%
- 3rd-Party Software Integrations (223)8.080%
Reviewer Pros & Cons
Pricing
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.avalara.com/us/en/products/…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $21 per month
Product Demos
Avalara AvaTax Demo
YouTube
Features
Return to navigation
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Avalara?
Avalara helps to make tax compliance faster,
easier, more accurate, and more reliable for 30,000+ business and government
customers in over 90 countries. Tax compliance automation software solutions
from Avalara leverage 1,200+ signed partner integrations across ecommerce, ERP, and other billing systems to power tax calculations, document
management, tax return filing, and tax content access. Visit avalara.com to learn more.
Avalara Features
Type of tax Features
- Supported: Sales and Use Taxes
- Supported: Cross-border Taxes
- Supported: VAT / GST Taxes
- Supported: Energy and Fuel Taxes
Tax Reporting & Compliance Features
- Supported: Geolocation for Tax Assessment
- Supported: 3rd-Party Software Integrations
- Supported: Tax Data Reporting
- Supported: Compliance Administration Management
- Supported: Tax Exemption Processing
- Supported: Tax Document Management
- Supported: Complex Tax Scenario Management
Additional Features
- Supported: Centralized tax management: Unifies sales and use tax calculation, document management, and returns preparation.
- Supported: Integrations: AvaTax connects with more than 700 prebuilt integrations to connect with accounting, ecommerce, POS, and other systems, plus an advanced API.
- Supported: Cloud-based: A software-as-a-service solution, AvaTax updates take effect as soon as they are deployed, helping to ensure the most current information is used.
- Supported: Exemption management: Certificates from vendors are stored electronically for access and to track expiration dates. Automatic renewal requests are sent out before certificates expire.
- Supported: Returns filing and remittance: Returns preparation and remittance in multiple jurisdictions. Avalara Returns can track and manage due dates and payment requirements, enabling users to pay returns with a single source of payment.
- Supported: Lodging: Lodging tax for hotel or rental property are managed with a solution that plugs into reservation software to deliver lodging tax calculations in real time as well as preparation, filing, and remittances of lodge tax returns.
- Supported: Communications: Tax calculations are delivered on an array of communications transactions by directly connecting to a current billing or ERP system, or to an in-house build via API.
- Supported: Beverage Alcohol: Simplified regulatory compliance for suppliers, distributors, and retailers in the beverage alcohol industry.
Avalara Screenshots
Avalara Video
Why Avalara?
Avalara Integrations
Avalara Competitors
Avalara Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Avalara Downloadables
Frequently Asked Questions
Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.
Avalara starts at $21.
Vertex, Sovos Intelligent Compliance Cloud, and Thomson Reuters ONESOURCE are common alternatives for Avalara.
Reviewers rate Sales and Use Taxes highest, with a score of 8.8.
The most common users of Avalara are from Mid-sized Companies (51-1,000 employees).
Comparisons
Compare with
Reviews and Ratings
(720)Attribute Ratings
Reviews
(226-250 of 413)Companies can't remove reviews or game the system. Here's why
October 03, 2019
Mediocre at best
Score 1 out of 10
Vetted Review
Verified User
We compared Avalara against a number of products in response to Wayfair. We liked the Thompson Reuters and SOVOS products and customer service better, but Avalara came in at a better price point and was the only system that currently integrates with Shopify+. We integrated Avalara with our NetSuite instance.
We currently utilize AvaTax and CertCapture. We are still doing our own returns.
We currently utilize AvaTax and CertCapture. We are still doing our own returns.
July 26, 2019
Avalara - Automating sales tax and use tax
It is used by the whole organization. Whenever we create invoices, the Zuora-to-Avalara connector automatically pushes the relevant invoice data to Avalara for AvaTax to calculate the amount of sales tax instantly. It addresses the issue of scalability, automation, and accuracy. We no longer have to keep up with the tax rate changes in any jurisdiction as AvaTax is always updated.
Score 10 out of 10
Vetted Review
Verified User
We use Avalara in our Net Suite ERP system to calculate taxes. We use Certcapture to house our exempt certificates and Avalara submits our monthly returns to the states in which we have Nexus.
Score 10 out of 10
Vetted Review
Verified User
Avalara is a system and service outsourcing solution for our eCommerce sales tax calculations (through an API with our eCommerce platform) plus the service component to file all necessary returns to multiple states as required. It allows us to use the experts at Avalara versus our company having to become an expert on the specialized sales tax world. We ultimately save a lot of time through this solution and may also be avoiding compliance issues by using the Avalara service.
May 27, 2019
Avalara is the best tax compliance of all.
We currently use Avalara Cert Capture as well as the Avalara for taxes. We keep all our certs stored in Cert Capture. Avalara files all of our returns, we are also currently using Monitoring, so we can see when we have potential liability. In some instances we are taking advantage of Registering with Avalara as well. Our Finance department is the only department using Avalara, but it affects the company as a whole because if we are not taxing our customers correctly it can affect everyone. It saves us time and money because we do not have to file returns and we can see where our exposure is.
May 18, 2019
Easy Integration and Easy Sales Tax Automation
We currently use Avalara and are a certified partner for implementation. We recommend the product when advising clients on automated sales tax solutions. It is used by myself and another certified partner in our organization when implementing on a client's ERP.
The business is using Avalara for tax calculation for ecommerce sales, and as the integrated tax engine for our point of sales system. Finance is using it for tax and accounting data. It technically is used by IT users for various tasks that I'm not qualified to speak to. It addresses the need for a tax software that goes to a zip+4 or rooftop level tax calculation.
May 16, 2019
Avalara Review from an Accountant
Avalara is currently being used across the accounting, IT, and sales departments to calculate and remit sales and use tax. We are in the beginning process of implementing CertCapture as well. We have locations in several states and this helps us maintain rate changes.
We depend on Avalara, as it's integrated with our Epicor ERP, to calculate our sales taxes across the US, and file our returns. Without Avalara, we would spend countless hours maintaining tax rates and filing sales tax returns. Frankly, I doubt we would be able to be compliant without this technology solution. I know that we would have to add headcount to even try.
May 15, 2019
Avalara Review
Used by our tax and accounting manager. Avalara documents and manages our exemption certs.
May 14, 2019
Great Product
Accesso is a software company that uses Avalara to file our sales tax returns in several jurisdictions. Avalara is being used for some of our US entities to collect and file our sales tax.
May 14, 2019
Avalara helps, but could use some help
We are using AvaTax to calculate tax and CertCapture to manage our exemption certificates. We have also contracted to file returns but have had a problem with our legal department signing the POA. The application is used across the company for all locations. This helps eliminate storage use on our server of the certificates and gives us the confidence that we are billing the correct tax rates.
May 14, 2019
Basic Review
We use CertCapture and CertExpress to request and store exemption certificates for our customers. I am the main point of contact for our customers who have questions regarding the exemption process, a position which was created 6 months ago. I have the most frequent interface with these programs and am largely self-trained in their use. We also use Avatax and Returns. Avalara programs are used predominately by our Accounting Department (almost exclusively myself and our CFO). Collecting certificates, maintaining sales tax compliance, and filing accurate returns are our chief goals in using Avalara.
We use Avatax to collect our sales sales information and complete filings.
May 13, 2019
Happy with Avalara.
We use Avalara for our tax calculations, return filing, exemption certificate validation, and most recently our state tax registrations. We are using Avalara in the Finance department. Currently, we are filing our own returns, but we are working with Avalara to set up the filing of our returns for us.
May 13, 2019
S&U Tax Compliance made easier
We use Avalara to manage sales tax from acquiring taxes rates at point of sale to filing returns. Our accounting system is Acumatica and our online store is through Shopify, both of which are integrated with Avalara. Using Avalara ensures correct tax rates are applied along with timely and compliant filing.
May 13, 2019
Avalara Review
We use Avatax and cert capture for our main business, but are in the process of implementing it for two of our acquisition companies. It is the best way to ensure compliance with Wayfair. The acquisition companies were not compliant.
May 13, 2019
Save me!
Score 7 out of 10
Vetted Review
Verified User
Avalara is being used across our whole company. We are remote sellers so real-time for tax computation and accounting will be of use for reports.
May 13, 2019
Avalara - easy to use with the results you want!
Avalara has helped make our tax compliance process much easier than before. Several members within our department use AvaTax and CertCapture. Both platforms are easy to navigate. We also use the returns service.
May 13, 2019
Avalara - Tax Management for the Modern World
The CertCapture module is used by my division, Snap-On Industrial. We use it for filing tax certs and audit-proof our processes. Other divisions have considered using AvaTax for the calculation portion of transactions; however, according my corporate tax team, it does not currently meet the needs of the corporation.
May 13, 2019
It’s working as expected
We use it for calculating sales tax and file tax. Mainly for the engineering and finance departments. The engineering department does the implementation. It’s part of our automated payment system and has been working fine.
May 13, 2019
2019 Crush
Avalara is a fundamental part to ALK ABELLO Inc. It makes our business sales tax calculations with Avatax simple. It's been two years now that we started using Avatax Returns and its freed up 6+ hours to do other accounting work. Avalara's services are great.
May 13, 2019
AvaTax reduced our tax liabilities
We utilize Avalara's Avatax integration into our CRM and Financial packages to accurately calculate, and store sales tax
May 13, 2019
Avalara Review
We use it to calculate sales tax on our website (all orders) and file returns. It's used mostly by accounting. It takes the error out of calculating sales tax and filing returns.
May 11, 2019
Avalara is a great tax solution!
We use it to manage our item taxability, calculate taxes, and file returns across the US. We are also a partner of Avalara that recommends their products to our customers across North America. We implement their product along with the Avalara team and provide front-line support as needed. We coordinate with various departments throughout Avalara on a regular basis.