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Avalara

Avalara

Overview

What is Avalara?

Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.

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Recent Reviews

Avalara Review

7 out of 10
February 29, 2024
Incentivized
We use Avalara to track our sales tax eligible sales and calculating the correct amount of sales tax that should be charged and remitted …
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Indirect Tax

9 out of 10
December 05, 2023
Incentivized
I played a pivotal role in implementing AvaTax at Alchemee. I used to manage the system. We filed our US and Canadian returns through this …
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Great!

10 out of 10
December 05, 2023
Incentivized
We use Avalara for our sales tax compliance. Avalara is excellent at tracking the data necessary to fill out the sales tax returns. We …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 11 features
  • Sales and Use Taxes (295)
    8.8
    88%
  • Tax Exemption Processing (201)
    8.3
    83%
  • Tax Data Reporting (248)
    8.3
    83%
  • 3rd-Party Software Integrations (223)
    8.0
    80%

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.avalara.com/us/en/products/…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $21 per month
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Product Demos

Avalara AvaTax Demo

YouTube
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Features

Type of tax

A list of the different types of taxes that can be filed using tax compliance software.

8.1
Avg 8.4

Tax Reporting & Compliance

Activities relating to tax filing, reporting, document management, and exemption certificate processing.

8.1
Avg 8.4
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Product Details

What is Avalara?

Avalara helps to make tax compliance faster, easier, more accurate, and more reliable for 30,000+ business and government customers in over 90 countries. Tax compliance automation software solutions from Avalara leverage 1,200+ signed partner integrations across ecommerce, ERP, and other billing systems to power tax calculations, document management, tax return filing, and tax content access. Visit avalara.com to learn more.

Avalara Features

Type of tax Features

  • Supported: Sales and Use Taxes
  • Supported: Cross-border Taxes
  • Supported: VAT / GST Taxes
  • Supported: Energy and Fuel Taxes

Tax Reporting & Compliance Features

  • Supported: Geolocation for Tax Assessment
  • Supported: 3rd-Party Software Integrations
  • Supported: Tax Data Reporting
  • Supported: Compliance Administration Management
  • Supported: Tax Exemption Processing
  • Supported: Tax Document Management
  • Supported: Complex Tax Scenario Management

Additional Features

  • Supported: Centralized tax management: Unifies sales and use tax calculation, document management, and returns preparation.
  • Supported: Integrations: AvaTax connects with more than 700 prebuilt integrations to connect with accounting, ecommerce, POS, and other systems, plus an advanced API.
  • Supported: Cloud-based: A software-as-a-service solution, AvaTax updates take effect as soon as they are deployed, helping to ensure the most current information is used.
  • Supported: Exemption management: Certificates from vendors are stored electronically for access and to track expiration dates. Automatic renewal requests are sent out before certificates expire.
  • Supported: Returns filing and remittance: Returns preparation and remittance in multiple jurisdictions. Avalara Returns can track and manage due dates and payment requirements, enabling users to pay returns with a single source of payment.
  • Supported: Lodging: Lodging tax for hotel or rental property are managed with a solution that plugs into reservation software to deliver lodging tax calculations in real time as well as preparation, filing, and remittances of lodge tax returns.
  • Supported: Communications: Tax calculations are delivered on an array of communications transactions by directly connecting to a current billing or ERP system, or to an in-house build via API.
  • Supported: Beverage Alcohol: Simplified regulatory compliance for suppliers, distributors, and retailers in the beverage alcohol industry.

Avalara Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Avalara Video

Why Avalara?

Avalara Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.

Avalara starts at $21.

Vertex, Sovos Intelligent Compliance Cloud, and Thomson Reuters ONESOURCE are common alternatives for Avalara.

Reviewers rate Sales and Use Taxes highest, with a score of 8.8.

The most common users of Avalara are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(720)

Attribute Ratings

Reviews

(76-100 of 413)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are a small, family-run business, so I started off handling a little bit of state sales tax for our online retail company. More recently I handle all of the tax-exempt customers we serve. Avalara is a good place to keep all of these tax-exempt records. They also communicate directly with our website so that those customers can go to our site, sign in, and place their orders without having to worry about being charged sales tax. It is a simple process and the help desk was friendly and knowledgeable when it came time to set that up. They have been just as friendly and knowledgeable any time I have had a question. This is a good program to start with when you do not have a tax professional on staff. The steps are easy to understand and troubleshooting is efficient.
October 07, 2022

Avalara Benefits

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We sell products across the country and have established nexus in multiple states. Sales tax calculation became too complicated and time-consuming for us to handle on our own. We needed software that would manage sales tax calculations for us, keeping up with current rates and determining which jurisdictions to collect tax for.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Avalara, through AvaTax and CertCapture, greatly simplifies our company's compliance with sales tax filings. The representatives are usually very quick to respond when opening a support ticket and are very helpful when needing to ask questions about how to handle new and complex transactions. CertCapture makes it very easy to record tax-exempt forms for clients and reduces the frequency of rebills for customers that were erroneously charged sales tax. AvaTax makes reviewing monthly sales activity for multiple states streamlined, and having Avalara file sales tax returns on our behalf of us allows our finance department to spend less time on the more tedious compliance aspect of sales tax.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Avalara (Avatax/Cert Capture). This is used to capture all the tax exempt certificates for our customers and file them properly by state. This takes away the guess work in how much taxes should be applied by using Avatax that is connected to our ERP system, Netsuite.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Avalara is integrated with our accounting software and accurately calculates sales tax for our multistate operation. We utilize CertCapture to maintain exemption status for our customers. Additionally, Avalara does all of our sales tax filings.
October 04, 2022

Just Getting Started

Score 5 out of 10
Vetted Review
Verified User
Incentivized
I am currently implementing Avalara in a service industry. The implementation has had some hiccups because there were certain NetSuite set up requirements that were not made known during our initial review of software vendors.
October 04, 2022

Avalara Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
We linked sales tax rates to our main accounting software which updates rate depending on the ship to area. Avalara reducing our invoicing time and made easier to file sales tax in the relevant area.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Avalara helps in a few ways. It report all our sales to various state agencies. Avalara also maintain state threshold reports for us. We utilize their API in our bookkeeping software to compute sales tax on all our sales too. Whenever we have a tricky issue, more often than not, they have a solution either by talking to an agent or their website's vast support library.
Score 9 out of 10
Vetted Review
Verified User
I'm a Certified Implementation Partner that has worked with Avalara for many years. I'm certified in AvaTax, Returns, CertCapture, and SST. I also assist clients with Registrations.
I recently worked with Janay Bridges to implement SST for 5 states. She was thorough, knowledgeable, and communicative. The project was completed without a hitch.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use the Avalara License Managment for Accountants (ALMA) product to maintain various state and local business licenses across the US. In addition to standard authority to do business licenses, we also track our state sales tax licenses in addition to numerous gross receipts based tax returns. Given we are an equipment leasing company we have nexus wherever our leased assets are located which is substantial as a small ticket lessor. Additionally, we have a business unit that provides lease servicing as a service to third party clients. Each client adds incremental license tracking which, while not material in terms of dollars, had become harder to maintain via excel. We initially purchased a product called BLMS which was later acquired by Avalara. The tool has met our needs to centralize all licenses in one application which also includes workflow and dashboard capabilities.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Avalara is being used by our accounting department alongside Quickbooks Enterprise Desktop. It helps us address sales tax nexus as helps with accurate sales tax calculations in the various different tax jurisdictions.
Rebecca Fortman, MBA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
TydenBrooks utilizes Avalara for our tax calculations and tax return preparations. Avalara is linked directly with our Epicor ERP software. AP and AR both utilize the software for managing the taxation of goods sold and paying tax collected into states. Our company has Nexus in all states currently collecting tax from to marketplace, online sales, traveling salesmen, etc. Avalara makes tax apportionment, billing, and filing efficient and streamlined across our company.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Avalara to collect and remit sales tax on applicable sales. We also use the CertCapture feature in our Wholesale side of the business to properly exclude sales tax on those applicable sales. Without Avalara, we would not be able to be as effective and efficient as we are. They save us time, money, and headaches when it comes to the Sales Tax arena.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Avalara Consumer Use to manage our use tax obligations. Within the construction world, we do not have a lot of sales tax, but we have large consumer use obligations, and our ERP system was not adept at identifying the issues. We implemented ACU to save us time on researching every invoice that was hitting our system. We were able to reduce the time in half, thanks to the software. We use Avalara business licenses to manage our growing number of license renewals. Along with around 200 licenses for our base business, we have 7 subsidiaries that we are having to manage licenses for. Between business licenses and contractor licenses, this was becoming an overwhelming task for my small department. We had tried a competitor for about a year and they did a horrible job, so when the opportunity came to work with a company that I have been working with for years, I jumped at it. We were fans of TTR before Avalara purchased them. Their vast construction library was what really drew us in and we were working with them after having a really bad experience with another research product. Once Avalara purchased them, though the only thing I can say is that the service and product have gotten better! It is awesome to have a single company managing all of our tax needs.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use AvaTax as a main Sales Tax Calculation, and also have Return services. I am extremely happy with AvaTax as I have used it before and used it at my current company, but I wish I can say the same for Returns. Standard Return Service makes it extremely difficult to obtain answers when it comes to returning filing. It also is difficult to reconcile the sales tax account for accounting. Due to the high growth of my company, we require an upgrade to our current AvaTax and are unable to do so because it is tied with the Intact contract. I seem to have no help from anyone whom I reached out to at Avalara.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Avalara to calculate our sales and seller's taxes on customer invoices and to file our sales tax returns in 15 states. This helps us to focus on our core business functions and leave the administration of tax rules and calculations to the professionals. We don't have to worry about not being compliant or having the wrong tax rate.
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