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Avalara

Avalara

Overview

What is Avalara?

Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.

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Recent Reviews

Avalara Review

7 out of 10
February 29, 2024
Incentivized
We use Avalara to track our sales tax eligible sales and calculating the correct amount of sales tax that should be charged and remitted …
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Indirect Tax

9 out of 10
December 05, 2023
Incentivized
I played a pivotal role in implementing AvaTax at Alchemee. I used to manage the system. We filed our US and Canadian returns through this …
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Great!

10 out of 10
December 05, 2023
Incentivized
We use Avalara for our sales tax compliance. Avalara is excellent at tracking the data necessary to fill out the sales tax returns. We …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 11 features
  • Sales and Use Taxes (294)
    8.9
    89%
  • Tax Exemption Processing (201)
    8.3
    83%
  • Tax Data Reporting (247)
    8.3
    83%
  • 3rd-Party Software Integrations (222)
    8.0
    80%

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.avalara.com/us/en/products/…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $21 per month
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Product Demos

Avalara AvaTax Demo

YouTube
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Features

Type of tax

A list of the different types of taxes that can be filed using tax compliance software.

8.4
Avg 8.5

Tax Reporting & Compliance

Activities relating to tax filing, reporting, document management, and exemption certificate processing.

8.2
Avg 8.4
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Product Details

What is Avalara?

Avalara helps to make tax compliance faster, easier, more accurate, and more reliable for 30,000+ business and government customers in over 90 countries. Tax compliance automation software solutions from Avalara leverage 1,200+ signed partner integrations across ecommerce, ERP, and other billing systems to power tax calculations, document management, tax return filing, and tax content access. Visit avalara.com to learn more.

Avalara Features

Type of tax Features

  • Supported: Sales and Use Taxes
  • Supported: Cross-border Taxes
  • Supported: VAT / GST Taxes
  • Supported: Energy and Fuel Taxes

Tax Reporting & Compliance Features

  • Supported: Geolocation for Tax Assessment
  • Supported: 3rd-Party Software Integrations
  • Supported: Tax Data Reporting
  • Supported: Compliance Administration Management
  • Supported: Tax Exemption Processing
  • Supported: Tax Document Management
  • Supported: Complex Tax Scenario Management

Additional Features

  • Supported: Centralized tax management: Unifies sales and use tax calculation, document management, and returns preparation.
  • Supported: Integrations: AvaTax connects with more than 700 prebuilt integrations to connect with accounting, ecommerce, POS, and other systems, plus an advanced API.
  • Supported: Cloud-based: A software-as-a-service solution, AvaTax updates take effect as soon as they are deployed, helping to ensure the most current information is used.
  • Supported: Exemption management: Certificates from vendors are stored electronically for access and to track expiration dates. Automatic renewal requests are sent out before certificates expire.
  • Supported: Returns filing and remittance: Returns preparation and remittance in multiple jurisdictions. Avalara Returns can track and manage due dates and payment requirements, enabling users to pay returns with a single source of payment.
  • Supported: Lodging: Lodging tax for hotel or rental property are managed with a solution that plugs into reservation software to deliver lodging tax calculations in real time as well as preparation, filing, and remittances of lodge tax returns.
  • Supported: Communications: Tax calculations are delivered on an array of communications transactions by directly connecting to a current billing or ERP system, or to an in-house build via API.
  • Supported: Beverage Alcohol: Simplified regulatory compliance for suppliers, distributors, and retailers in the beverage alcohol industry.

Avalara Screenshots

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Avalara Video

Why Avalara?

Avalara Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.

Avalara starts at $21.

Vertex, Sovos Intelligent Compliance Cloud, and Thomson Reuters ONESOURCE are common alternatives for Avalara.

Reviewers rate Sales and Use Taxes highest, with a score of 8.9.

The most common users of Avalara are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(719)

Attribute Ratings

Reviews

(1-25 of 412)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
ResellerIncentivized
We are an online auction house that ships all over the States, as well as internationally. We track Nexus in all 50 states with Avalara's AvaTax. So far, we absolutely love what it has done for us. We have triggered in 5 states outside our home state of Kentucky. We also use the exemption function to store our customer's contact information as well as their exemption certificate numbers, if applicable.
February 29, 2024

Avalara Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Avalara to track our sales tax eligible sales and calculating the correct amount of sales tax that should be charged and remitted to the states. We also utilize Avalara's involvement in the Streamlined Sales Tax process as a filer. Lastly, we take advantage of Avalara's research and other state tax information to assist us in our day to day operations.
Todd Knowlton | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
Incentivized
We use Avalara Avatax to collect and remit sales tax. We sell to customer nationwide so we have economic nexus in states other than our own. We have an subscription to their Tax Research product as well.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Avalara has provided excellent service in helping us setup each state we have nexus in for sales and use tax. Since the time of getting are accounts setup with each state, we now use Avalara for calculating sales and use tax, housing exemption certificates, and filing returns. The calculating sales and use tax is amazing, we do not have to worry about whether or not we have received and are collecting sales tax based on the most recent updates from each state. Avalara has incorporated into their system the ease of handling these tax updates for each state. Certcapture, which helps with the exemption certificates, works great and seemless with Avatax and helps us manage all of our exemption certificates, let's us know when we need to collect new certificates from our customers, and determines whether or not the customer reason of exemption is valid for each state. <br><br>We have sales all around North America and managing each state would require many employees to stay on top of managing sales tax in each state. We are able to have two employees that use only maybe 20 percent of their time in managing all of our transactions in Avalara.<br><br><br><br><br><br><br><br>
December 05, 2023

Satisfied Customer

Score 8 out of 10
Vetted Review
ResellerIncentivized
We use Avalara to calculate our sales tax via our CRM as well to process our returns. We have used Avalara to calculate sales tax on our websites and connect directly to our QuickBooks file to calculate sales tax on one of our smaller companies.
December 05, 2023

Indirect Tax

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I played a pivotal role in implementing AvaTax at Alchemee. I used to manage the system. We filed our US and Canadian returns through this platform. In my current role at Infineon as a Tax Manager, the Indirect tax team uses your Avalara Cert capture and TTR Research tool.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use it to calculate the sale tax on invoice, to reconcile transaction for accounting purposes. <br>Only small problem we are running into is who is responsible to update the file frequently. We do receive quite a few letters regarding not filing in time and we are being charged interest and penalties.
December 05, 2023

Great!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Avalara for our sales tax compliance. Avalara is excellent at tracking the data necessary to fill out the sales tax returns. We have considered using them to submit our returns for us as we are continuously growing. We learned more about sales tax reporting through Avalara and Avatax.
September 30, 2023

Avalara - My Evaluation

Score 10 out of 10
Vetted Review
Verified User
Incentivized
It's used for calculating taxes for various commodities. It can be interfaced with Sage Intacct, and the invoices created in Intacct can be interfaced with Avalara with taxes, where we can download the report and reconcile it weekly. Many other options are also available.
Score 1 out of 10
Vetted Review
Verified User
Determination if sales tax is in applicable in a particular state and/or locality. Also, file sales tax returns in all states applicable. Theoretically, use the product for various other questions related to sales tax, however, that has not worked that well.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using Avalara for filing returns every month. Before using Avalara its to complicated to calculate tax on the basis of States and Counties. Now it's too easy, the transaction is automatically recorded on Avalara and integration provide us the auto calculate taxes.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We only use a small portion of Avalara's capabilities. I have found that their presence outside of the US makes submitting tickets challenging, and their tracking for cases could use improvement. I have heard many users commend Avalara for their use of the product; our company just doesn't have much of a need.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Avalara to calculate sales tax on our invoices to customers. We have 50+ US legal entities and have different set of nexus for each entity. As such, it is critical to use a software provider to assist with calculating the sales tax on the products we sell. Avalara fulfills those needs for us.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Avalara to manage our sales tax compliance. We sell to customers across the United States including doing a lot of drop shipments for our customers. This leads to complexity as we navigate sales tax. Avalara helps us manage exemptions and ensures we charge the customer the correct amount. They also help save us from administration time in filing the sales tax returns.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our Company onboarded with Avalara at the bottom of 2019 because of the South Dakota vs. Wayfair decision. The decision was that even though our Company did not have a physical presence in a specific state, economic nexus laws were passed allowing states to impose sales tax obligations to charge out of state sales tax. Avalara provided a way for us to set up our customers who purchase outside of our state as tax exempt in their state in order to purchase goods without having to pay sales tax. There are currently 46 states who have economic nexus and Avalara has made it easy for our Company by having all the sales tax information readily available and even alerting us once we hit economic nexus and have to set up in that state.
August 24, 2023

Avalara Works!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Avalara Avatax and Avalara Returns and are registered in most states either under Physical or Economic Nexus. Avalara provides the granular detail of tax rates in every jurisdiction so that we don't need to stay on top tax rate changes that seem to happen almost daily!
August 22, 2023

Great Time Saving Tool

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are currently using AvaTax for Filing returns, looking up rates, and CertCapture. Most all of our divisions use the programs as it makes the taxability decisions so much easier and more accurate. CertCapture helps to have one formatted letter to send to new customers for Certificates, and expired or expiring certificates.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Filing almost 100 return on a monthly, quarterly, annual basis for our entity - we are registered in all required states in the US and many individual cities/counties that have separately managed sales tax. This software prevents us from having to manually calculate tax each period and file returns. We also don't need to keep track of tax rate changes because the software updates them automatically. In addition we use the exemption portion to track certificates from our customers, many of whom are exempt because they are hospitals. WE also have the option to write custom rules when we don't agree with the outcome Avalara recommends.
Score 1 out of 10
Vetted Review
Verified User
Signing up was easy and completed in a matter of minutes with a real person on the phone. After that, it was all downhill. Support is the worst of any company we deal with. Don't expect a real person to ever call you. Its all done by email. Employees all work from home so they lack any personal skills outside their little box. I email them a question and don't hear back for a few days. Then they explain I just need to login and everything is on my account page. They take money from my card with no explanation as to what all the "fees" are. We just paid a 33.00 fine to the state for something. They claim in Email "that shouldn't have happened" Well - no S**T ! No refund. Then they took 100.00 too much last month and will issue a credit. We actually had some kid call us last week about a billing problem, but he said he works remote and isn't in billing - we need to contact them. Well, good luck. Hope their emails make it to my inbox and not my spam folder. <br>At this point, I plan to just lick my wounds, suck up a 3000.00 loss and cancel everything. Even in the ratings, SUPPORT rates a 3 out of 10. How in the world did they even rate that high. <br><br>As for the Avatar system - I can't even rate it as a 10 when I get a bill with 3 different "fees" and no explanation as to what the fees are for. A 700 dollar tax bill with a 1400 debit to my account for 3 "fees"? I think a lot of their ratings are fake BOTS when you see nothing but a glowing report with -0- negative issues. I plan to shop around and find a different provider, but this experience has been so bad I may just have to keep it in house.
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