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- Inbound call routing (28)9.494%
- Call forwarding (26)9.393%
- Agent dashboard (26)9.292%
- Warm transfer (26)8.989%
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Entry-level set up fee?
- Setup fee required
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Starting price (does not include set up fee)
- $48 per month
OneCloud CCaaS demonstrates that Avaya retains its status as a competitive contender in this market, meeting each of these requirements. This is very important to our organization when every other unified communications vendor now has some form of contact center offering.