Avaya OneCloud UCaaS

Avaya OneCloud UCaaS

Avaya OneCloud UCaaS

Overview

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Pricing

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What is Avaya OneCloud UCaaS?

Avaya OneCloud UCaaS is a cloud-based digital workspace. UCaaS aims to set employees up for success with unified internal communication, supporting voice, chat, email, video, file sharing, task management and more. Create collaboration in real-time, using any device or system, through one platform.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.avaya.com/en/products/ucaas…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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What is Avaya Cloud Office?

Avaya Cloud Office is a comprehensive cloud solution, developed to simplify business communication. Avaya Cloud Office supports UC and CC functions and allows users to call, chat, meet, and collaborate from anywhere. Powered by AI, the cloud platform is built to create a seamless, real-time,…

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

Features Scorecard

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Product Details

What is Avaya OneCloud UCaaS?

Avaya OneCloud UCaaS is a cloud-based digital workspace. UCaaS aims to set employees up for success with unified internal communication, supporting voice, chat, email, video, file sharing, task management and more. Create collaboration in real-time, using any device or system, through one platform.

Avaya OneCloud UCaaS Competitors

Avaya OneCloud UCaaS Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What are Avaya OneCloud UCaaS's top competitors?

Five9, Fuze, and Zoom are common alternatives for Avaya OneCloud UCaaS.

What is Avaya OneCloud UCaaS's best feature?

Reviewers rate Support Rating highest, with a score of 9.8.

Who uses Avaya OneCloud UCaaS?

The most common users of Avaya OneCloud UCaaS are from Enterprises (1,001+ employees) and the Unknown industry.

Reviews

(1-25 of 27)
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Bruna Rodrigues | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Avaya OneCloud UCaaS made remote life easier, communicative, and integrated and helped during the difficult phase of the covid pandemic to keep departments active. The daily experience was positive with online meetings and even webinars. I recommend it for all scenarios and can be used internally and externally because the tool provides savings in travel, time, and displacements. The quality is in high definition and allows many users to access remotely with guests.
Arthur Rocha | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
The Avaya solution only adds to the collaboration of companies with unlimited meetings and no time limit. Cloud recording features not depending on local storage space. The software has high build quality and allows high quality video calls from anywhere.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Integrates with videoconferencing platform. It can be used from anywhere by accessing via the web, smartphone, tablet and computer. It is recommended that you have a good internet link to have excellent priority quality for voice and video traffic. Online meetings have streamlined the work-from-home routine with project alignment at a distance and productivity has not diminished.
Onessimo Azevedo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I can say that it was one of the best software we've had in recent times, mainly because it saved us during the COVID-19 pandemic, in which, in quarantine, it was impossible to hold face-to-face meetings and leave the house. With Avaya Spaces [Avaya OneCloud UCaas] all this was facilitated and allowed for frequent meetings and also training of employees and special customers. I recommend Avaya Spaces!
Flavio Pereira | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
The software [Avaya OneCloud UCaaS] contributes and fulfills its purpose very well. Meetings are unlimited, cloud-managed and recordings are retained in the Avaya cloud and can be downloaded locally as well. It has interaction features such as chat, sharing any type of files, links, documents and has a good graphical interface with intuitive panels.
Score 4 out of 10
Vetted Review
Verified User
Review Source
I think Avaya OneCloud UCaaS is well suited for closed organizations that need room for many participants at the same time, necessarily works from the computer (not mobile phones) and have not used other work communication applications previously. In my opinion, it is hard to compete with other platforms that are more integrated with our day to day life like WhatsApp or Meets.
Bruno Carvalho | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I recommend Avaya Spaces for all companies. Meetings today can be virtual rather than face-to-face. The reduction in expenses with travel and airline tickets is very large. It is necessary to update and use what technology has to offer us. Avaya is all in the cloud, has simple management and easy to add and invite new users.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Considering that it is used in a small organization, it is easy to get comfortable with the interface, learn the approach and explore the benefits. It was less convenient to hold mass meetings of more than 5 people for example, or to invite people from outside the organization because it was difficult for them to access.
Gabriel Silva | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
The Avaya OneCloud UCaaS solution can be used in any type of scenario where you need unified communication, involving video conferencing, telephony, instant messaging, contact center, and other collaboration resources. We made the acquisitions according to the need and the number of people who were going to use it. Everything is managed in the cloud by IT and with a lot of flexibility.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Practicality and flexibility are very good with this tool. It is used by all departments of the company. TI manages the entire Avaya solution. Everything works in the cloud and I didn't need to install any applications on my notebook. Through the browser, I access the virtual meetings without complications. And when I'm in transit, I access the official app on my Android and participate in sessions with my 4G internet. The interface I like a lot and is very friendly and clean. The functionalities are within easy reach, such as screen sharing, mute functions, chat, and annotations.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Compared to other platforms, it is very easy to schedule a meeting or generate a room in a matter of seconds. There is no need to install any program to use it. For mobile use it is necessary to download the app, as in other platforms. For some people that option is not so comfortable.
Score 7 out of 10
Vetted Review
Verified User
Review Source
It's very useful and user-friendly with respect to mobility and reachability. Also, single number reach helps you log in to any device and be reachable at multiple locations. File sharing, chat, and desktop sharing feature should also be made available with it to have a single application for all needs.
Score 7 out of 10
Vetted Review
Verified User
Review Source
We are very happy with the quality of the webcam and the possibility of renting them for just a year due to the COVID emergency. Avaya OneCloud UCaaS is very quickly improving its functions for a better user experience. The Equinox server seems, with all the improvement of the last few month, like an old technology now.
Score 7 out of 10
Vetted Review
Verified User
Review Source
Very well suited to be used by global teams and with areas with constant travels. It really helps to have access to your work phone and work contacts at any time and place. However, the software could be more stable, since we have a lot of problems with the software crashing and not responding during the calls.
Score 7 out of 10
Vetted Review
Verified User
Review Source
For a simple VOIP phone solution, it does do what it needs to do - provides clear phone calls on a functional phone system. If you need a VOIP solution in your small business it should work just fine, but if you want to spend a little more money and can I'd highly suggest it as there are much nicer solutions out there now.
Score 7 out of 10
Vetted Review
Verified User
Review Source
As an over-the-top service, AvayaLive Connect would seamlessly integrate employees from multiple offices which already connected with intranet connection (preferably using dedicated leased-line connection). However, migrating from an extensive dedicated legacy PABX system to the product proven to be quite a challenge. Hence, it is more suitable for start-ups companies with few employees working remotely from home.
December 19, 2018

Avaya - The way to go!

Score 9 out of 10
Vetted Review
Verified User
Review Source
Small, Medium or Large enterprise - You need Avaya to know its true power and efficient communication. The extreme ease of use just drives the large up-front cost down in terms of effort required. Might not be ideal for really small enterprises because of the large up-front costs.