Phone system that does what you require with additional features
We currently use Avaya IP Office as our phone system. This helps us keep compliant with phone recordings, giving us the ability to pause …
Starting at $82 per user/per month
View PricingOverview
What is Avaya IP Office?
Avaya IP Office is a communications solution for small and medium-size businesses. It is available in the cloud, on premise or hybrid deployments are all supported with IP Office along with the ability to migrate from one to the other.…
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Popular Features
- Call park (9)8.181%
- Answering rules (9)7.979%
- Multi-level Interactive Voice Response (IVR) (8)6.565%
- High quality audio (9)6.565%
Reviewer Pros & Cons
Video Reviews
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Avaya IP Office Review | The unfiltered truth from a territory manager
03:17
Avaya IP Office Review from a Systems Engineer
03:17
Solutions Engineer's real take | Avaya IP Office Review
04:50
Pricing
Voice
$82
Cloud
per user/per month
Digital
$129
Cloud
per user/per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
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Product Details
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- Integrations
- Competitors
- Tech Details
- FAQs
What is Avaya IP Office?
The globally available Avaya IP Office delivers a full-featured unified communications platform implemented and managed on premises. IP Office offers capabilities that supports customer and employee interactions and experiences.
Avaya IP Office Integrations
Avaya IP Office Competitors
- Fathom
- Genesys
- Cisco
Avaya IP Office Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Avaya IP Office is a communications solution for small and medium-size businesses. It is available in the cloud, on premise or hybrid deployments are all supported with IP Office along with the ability to migrate from one to the other. The included Avaya Equinox experience provides a single app for voice, video, messaging, conferencing and calendar and keeps employees productive on any device, from any location.
Fathom are common alternatives for Avaya IP Office.
Reviewers rate Call park highest, with a score of 8.1.
The most common users of Avaya IP Office are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(24)Attribute Ratings
Reviews
(1-8 of 8)Companies can't remove reviews or game the system. Here's why
September 10, 2023
Avaya IP Office Review
We've used Avaya Aura in the past and we got rid of that because the maintenance costs were too high.
September 10, 2023
Avaya IP Office Review
I've evaluated Cisco and Mitel as well. So from the phone system, while feature functionalities, they've all do some of the same things. The biggest benefit of the IP office is that it is hybrid. You can do digital analog and IP all out of the same box, the same telecom system.
June 27, 2023
Great all-in-one box for all your UC needs!
Much better feature set with Avaya IP Office, and I really feel you're getting feature-rich telephony for a well priced switch. The system is very adaptable and a much better fit than legacy key systems and cloud-based UCaaS solutions competing in the same market.
June 27, 2023
Avaya IP Office cost analysis
- Mitel MiCollab, MiVoice Office Application Suite (Mitel Application Suite) and Cisco 1000 Series Connected GRID Routers (CGR 1000)
Avaya IP Office was decided on based on its ability to meet office system voice requirements. Other systems evaluated also met the requirements but provided for flexibility. These systems were more costly and therefore Avaya IP Office was selected based on cost.
June 27, 2023
Avaya IP Office from CALA perspective
- Cisco Business Edition 6000 (BE6000)
Better price point.
June 27, 2023
Why Avaya IP Office makes sense
- Avaya IP Office
I sell, demo, implement and maintain both Avaya IP Office and Avaya Cloud Office. I truly believe Avaya has the best feature set moving from on prem solutions to hosted than any other product on the market.
June 27, 2023
Best Small site solution
Easiest deployment and is user-friendly. Easy License model.
April 29, 2015
Avaya IP Office - PBX for today and tomorrow
There are other vendors out there, Cisco, Mitel, Shortel, etc.... We also sell Panasonic systems. Panasonic fills a gap/price point for the businesses that wants to rely on us to manage their phone system, and get their foot in the door with a phone system. The Panasonic from an administration side can be rough on a system administrator trying to do their own MAC work. Cisco and the others all have their benefits, and drawbacks. Each have their own pricing and feature models, so it is really a wash in a matter of speaking until you get into the realm of support, licensing, and integrating with 3rd party vendors.
If you do need to rely on a 3rd party vendor to integrate with your AVAYA solution, if the vendor is a Dev Connect partner you know it will work. Avaya spends weeks with vendors testing and creating documentation on how to integrate a multitude of solutions with their partners. Other competitors are lacking in this department.
If you do need to rely on a 3rd party vendor to integrate with your AVAYA solution, if the vendor is a Dev Connect partner you know it will work. Avaya spends weeks with vendors testing and creating documentation on how to integrate a multitude of solutions with their partners. Other competitors are lacking in this department.