Phone system that does what you require with additional features
We currently use Avaya IP Office as our phone system. This helps us keep compliant with phone recordings, giving us the ability to pause …
Starting at $82 per user/per month
View PricingOverview
What is Avaya IP Office?
Avaya IP Office is a communications solution for small and medium-size businesses. It is available in the cloud, on premise or hybrid deployments are all supported with IP Office along with the ability to migrate from one to the other.…
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Popular Features
- Call park (9)8.181%
- Answering rules (9)7.979%
- Multi-level Interactive Voice Response (IVR) (8)6.565%
- High quality audio (9)6.565%
Reviewer Pros & Cons
Video Reviews
3 videos
Avaya IP Office Review | The unfiltered truth from a territory manager
03:17
Avaya IP Office Review from a Systems Engineer
03:17
Solutions Engineer's real take | Avaya IP Office Review
04:50
Pricing
Voice
$82
Cloud
per user/per month
Digital
$129
Cloud
per user/per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
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Product Details
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- Integrations
- Competitors
- Tech Details
- FAQs
What is Avaya IP Office?
The globally available Avaya IP Office delivers a full-featured unified communications platform implemented and managed on premises. IP Office offers capabilities that supports customer and employee interactions and experiences.
Avaya IP Office Integrations
Avaya IP Office Competitors
- Fathom
- Genesys
- Cisco
Avaya IP Office Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Avaya IP Office is a communications solution for small and medium-size businesses. It is available in the cloud, on premise or hybrid deployments are all supported with IP Office along with the ability to migrate from one to the other. The included Avaya Equinox experience provides a single app for voice, video, messaging, conferencing and calendar and keeps employees productive on any device, from any location.
Fathom are common alternatives for Avaya IP Office.
Reviewers rate Call park highest, with a score of 8.1.
The most common users of Avaya IP Office are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(24)Attribute Ratings
Reviews
(1-12 of 12)Companies can't remove reviews or game the system. Here's why
January 10, 2024
Phone system that does what you require with additional features
- Call Cost reduced
- ability analyze phone system calls
October 02, 2023
Avaya IP Office
- The IP office has had a positive impact on our company. It has helped greatly with our help desk calls.
September 10, 2023
Avaya IP Office Review
- It's actually had a good effect on the ROI. It brought our costs way down from the Avaya Aura solution and it serves all the needs that the Aura Solution did.
September 10, 2023
Avaya IP Office Review
- So the biggest thing about the Avaya IP office is that it always wins. They just last forever and they run. Once you set them up, they're good to go. So our customers, once they get them, they love them. They don't have to do a lot with it. Once it's going, it's pretty self-sufficient.
June 27, 2023
Great all-in-one box for all your UC needs!
- Positive - Scalability
- Negative - Contact Center rich features
- Positive - Compact
- Negative - Workforce Optimization
- Negative - Enterprise-grade Resiliency
- Positive - Flexiblity
June 27, 2023
Avaya IP Office cost analysis
- Positive = Short term ROI
- Negative = Not enough options for integration
June 27, 2023
Avaya IP Office from CALA perspective
- It has been a key revenue earner in our Unified Communications product portfolio.
- New management capabilities allow us to reduce truck rolls and therefore reduce our expense to support our customers.
June 27, 2023
Why Avaya IP Office makes sense
- When selling to a prospective customer, I always do a 10 yr ROI to show the benefits of Avaya IP Office or ACO and which scenario would fit best.
- CAPEX vs OPEX
- Number of phones needed as well as other features need to be considered to determine if Avaya IP Office fits best.
June 27, 2023
Best Small site solution
- Goes Strong for a long period of time and low cost to maintain
June 27, 2023
Satisfaction
- Helped to engage our customers to renew contract with us
- Improved availability
- Improved customer satisfaction
June 23, 2023
Basic features
- It helps to get my business going.
April 29, 2015
Avaya IP Office - PBX for today and tomorrow
- Seamless implementation. If your access to the PSTN is through one of the major carriers, integrating the IP Office is quick, and easy. If you are in a market similar to ours where there are smaller carriers to work with, relying on your local Avaya business partner will allow for that same seamless integration.
- Users will find the menus on their new phones easy to navigate. It never hurts to have a cheat sheet provided by you installer. The system is very intuitive, even for system administrators.
- A new system paired with a new circuit contract has the potential for a cost savings that can pay for the new phone system in a 3 year time frame. We have customers that can attest to that!