Phone system that does what you require with additional features
We currently use Avaya IP Office as our phone system. This helps us keep compliant with phone recordings, giving us the ability to pause …
Starting at $82 per user/per month
View PricingOverview
What is Avaya IP Office?
Avaya IP Office is a communications solution for small and medium-size businesses. It is available in the cloud, on premise or hybrid deployments are all supported with IP Office along with the ability to migrate from one to the other.…
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Popular Features
- Call park (9)8.181%
- Answering rules (9)7.979%
- Multi-level Interactive Voice Response (IVR) (8)6.565%
- High quality audio (9)6.565%
Reviewer Pros & Cons
Video Reviews
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Avaya IP Office Review | The unfiltered truth from a territory manager
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Avaya IP Office Review from a Systems Engineer
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Solutions Engineer's real take | Avaya IP Office Review
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Pricing
Voice
$82
Cloud
per user/per month
Digital
$129
Cloud
per user/per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
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Product Details
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- Integrations
- Competitors
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What is Avaya IP Office?
The globally available Avaya IP Office delivers a full-featured unified communications platform implemented and managed on premises. IP Office offers capabilities that supports customer and employee interactions and experiences.
Avaya IP Office Integrations
Avaya IP Office Competitors
- Fathom
- Genesys
- Cisco
Avaya IP Office Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Avaya IP Office is a communications solution for small and medium-size businesses. It is available in the cloud, on premise or hybrid deployments are all supported with IP Office along with the ability to migrate from one to the other. The included Avaya Equinox experience provides a single app for voice, video, messaging, conferencing and calendar and keeps employees productive on any device, from any location.
Fathom are common alternatives for Avaya IP Office.
Reviewers rate Call park highest, with a score of 8.1.
The most common users of Avaya IP Office are from Small Businesses (1-50 employees).
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Reviews and Ratings
(24)Attribute Ratings
Reviews
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January 10, 2024
Phone system that does what you require with additional features
We currently use Avaya IP Office as our phone system. This helps us keep compliant with phone recordings, giving us the ability to pause when we are collecting financial information. It also allows us to work in the office and also ability to work away. The mobile phone app means that we don't need to purchase mobile phone contracts for individual, as this can easily replace this. Meaning we don't have to have individual mobile phone numbers but a single office number.
October 02, 2023
Avaya IP Office
The IP office is installed for all of our users. Our help desk staff is currently using it to address customer issues.
September 10, 2023
Avaya IP Office Review
It's a phone system. We use it to make phone calls.
September 10, 2023
Avaya IP Office Review
So not only do we sell the Avaya IP Office, but we use it in our office as well. So we use it for multiple things. Obviously, we have a small, almost like a call center team that we use the automated attendant feature call-in to kind of distribute the calls to where they need to go, let the customers kind of direct their own choices on which department they need to speak with. And then other things that I use it for, we use the mobile client to tie into. So as we're out those events like this, we can still get our telephone calls, emails, things like that as well.
June 27, 2023
Great all-in-one box for all your UC needs!
Perfect fit for an on-prem smb to Midmarket UC system that can scale. Nothing beats the feature-rich all in box system.
June 27, 2023
Avaya IP Office cost analysis
Everyday communication for business processes.
June 27, 2023
Avaya IP Office from CALA perspective
It is our lead product for on-premise communications for our small to medium-business market segment.
June 27, 2023
Why Avaya IP Office makes sense
I am a business partner, so I quote, demo, sell, implement, maintain and am certified in all aspects of Avaya IP Office and ACO.
June 27, 2023
Best Small site solution
Easy to use, easy to setup and sync for multiple locations.
June 27, 2023
Satisfaction
I am using the Avaya IP Office for our Contact Center and also Back Office. We are providing Contact Center Services for several end customers in Brazil. We have installed IP Office, ACCS, Experience Portal, and Voice Mail.
June 23, 2023
Basic features
It is my main telecom system. It solves my phone needs.
April 29, 2015
Avaya IP Office - PBX for today and tomorrow
Not only do we sell the Avaya IP Office but we use in our own organization. We were recently purchased by Carrier Access, and due to the flexibility of the phone system we will be able to integrate our new parent company onto our PBX once the MPLS between the locations is online. We already had the necessary licensing on our system, so the only additional cost would be those of the new phones that will be installed. Having worked with multiple PBX platforms, I find the AVAYA easy to implement, setup, use, and manage. If a company is going to do their own MAC (moves adds and changes) or would like to this system allows that to be done with out having to deal with a very steep learning curve.