TrustRadius Insights
Users have found the product to be incredibly useful for project management, task tracking, and collaboration. Many customers have praised …
Overview
What is Covetrus AVImark?
AVImark is a cloud-hybrid veterinary practice management software from Covetrus. Covetrus was spun off as a separate veterinary technology company from Henry Schein in early 2019.
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What is Covetrus AVImark?
AVImark is a cloud-hybrid veterinary practice management software from Covetrus. Covetrus was spun off as a separate veterinary technology company from Henry Schein in early 2019.
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
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ezyVet is a cloud based VPM solution for Veterinary Practices worldwide.
What is Petofy OPHR?
A Cloud Based Veterinary Software secured with Microsoft Azure that is organized for managing the whole clinic for vets. Its features include adding pets, generating their clinical visits/x-ray reports/surgeries and hospitalizations, generating immunization reports (both automatic and manual…
Product Demos
Dragon Medical - AVImark Demo
YouTube
Avimark-Problem List Demo
YouTube
Avimark Dragon Demo
YouTube
Product Details
- About
- Tech Details
What is Covetrus AVImark?
Covetrus AVImark Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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(6)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
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- Recommendations
Users have found the product to be incredibly useful for project management, task tracking, and collaboration. Many customers have praised its ability to streamline workflows and improve team productivity. Reviewers have mentioned using the product for document sharing, version control, and real-time communication. The intuitive interface and user-friendly features have been appreciated by customers, as they help users stay organized and meet deadlines more efficiently. In addition, reviewers have highlighted the product's ability to generate detailed reports and analytics for performance tracking. It has also been reported that the product is beneficial for managing remote teams and facilitating seamless communication. Many customers have mentioned using it for resource allocation and capacity planning. Furthermore, reviewers have praised its integration capabilities with other tools and software, while users have found that it improves transparency and accountability within their teams.
Well-designed User Interface: Several users have mentioned that the product's user interface is well-designed and intuitive. They appreciate how easy it is to navigate through the interface and efficiently complete tasks. This positive feedback suggests that the product is user-friendly and can be easily adopted by new users.
Helpful Customer Support: Many reviewers have praised the helpfulness of the customer support provided with this product. They mention that the support team is responsive, knowledgeable, and offers effective solutions and assistance whenever needed. The positive experience with customer support contributes to the overall satisfaction and confidence in using the product.
Enhanced User Experience: Users' positive feedback on both the intuitive user interface and helpful customer support highlights their satisfaction with the overall user experience. These aspects enhance usability, making it easier for users to accomplish their tasks seamlessly while feeling supported throughout their journey with the product.
Lack of Features and Functionality: Several users have expressed their dissatisfaction with the software, stating that it lacks essential features and functionality. This has made it difficult for them to perform tasks efficiently and effectively.
Unresponsive Customer Support: Many reviewers have mentioned that they were disappointed with the customer support provided by the company. They have described it as unresponsive and unhelpful, which has left them feeling frustrated and unsupported.
Confusing User Interface: A common complaint among users is the confusing user interface of the software. They have found it to be not intuitive, leading to difficulties in navigating and using the software effectively. This lack of clarity has hindered their overall experience and productivity.
Users have made several recommendations for Avimark based on their experiences. The most common recommendations include taking the time to fully understand all the features of Avimark, considering specific needs such as the laboratory used when choosing charting software, and staying up to date with Avimark updates to avoid potential problems. It is important to note that users appreciate certain aspects of Avimark, such as its customer management capabilities and user-friendly interface. However, they also mention some drawbacks, including occasional slowness and crashes, as well as a less satisfactory inventory management system. Additionally, some users feel that there are other veterinary software options that are easier to use and more organized.
Attribute Ratings
Reviews
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October 14, 2021
AVImark is pretty average
Our hospitals utilize AVImark across all departments (veterinary teams, transcriptionists, kennel technicians). We use AVImark as our medical chart for patients and scheduling platform for all types of appointments, including surgeries, exams, grooming, and boarding.
- Charting and chart interface are relatively user friendly
- Information searches are thorough and effective
- Scheduling calendar is easy to use and differentiate between types of appointments and doctors
- Being able to adjust "remove appointment" options on the calendar. Would be nice to change the type to different stages of the exam (i.e. 'checked in', 'with tech', 'with doctor', 'checked out'), rather than just whether the appointment was kept, rescheduled, late, etc.
- Inventory monitoring and receiving. There is little provided in terms of inventory control or alerting appropriate users if counts are off (like going into negatives). Variancing is also particularly time consuming and difficult
- Better integration with other types of credit card processing companies or technology.
- Scheduling
- Patient charts
- Accounting / Invoicing
- We moved to a different credit card company and are saving $40K dollars in fees from what World Pay was charging us
AVImark is not a monthly subscription, so costs are overall cheaper. Also, exit barriers are high for this type of product. It would be difficult to retrain an entire hospital on a new system and work through the transition period.