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Axcient x360Recover

Axcient x360Recover
Formerly BRC

Overview

What is Axcient x360Recover?

Axcient x360Recover (formerly BRC) can not only recover a single server or desktop, but can automate the recovery of an entire customer site through its Virtual Office and automated Runbook features. In a disaster event, authorized users can log into…

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Recent Reviews

TrustRadius Insights

Axcient x360Recover has been widely used by organizations and managed services providers, or MSPs, for various backup and disaster …
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Solid Reliable product.

9 out of 10
February 28, 2023
We deploy this via HAAS/SAAS based on our client's contract. We deploy combination our own appliances and D2C. We use Axcient for BCDR, …
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Great Backup Software

10 out of 10
February 28, 2023
Incentivized
We user Axcient X360Recover as our primary backup solution for all of our clients. We primarily use the BDR option, but in some cases do …
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Bryant PC Review

10 out of 10
February 28, 2023
Incentivized
We use it to deploy to our customers with servers and critical workstations. We back them up both locally and direct to cloud. We have …
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Axcient x360

10 out of 10
February 28, 2023
Incentivized
We use Axcient as a cloud backup for our servers. It works really well and is easy to setup. The web interface is simple and easy to …
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Good, not perfect

6 out of 10
January 25, 2023
Incentivized
Backup a few hundred Workstations and Servers to D2C. Also dozens of servers on Replibit Applicances. x360Sync to organize and share files …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 24 features
  • Flexible deployment (33)
    8.8
    88%
  • Snapshots (33)
    8.7
    87%
  • Instant recovery (33)
    8.0
    80%
  • Management dashboard (33)
    7.8
    78%

Reviewer Pros & Cons

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Pricing

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Unavailable

What is Axcient x360Recover?

Axcient x360Recover (formerly BRC) can not only recover a single server or desktop, but can automate the recovery of an entire customer site through its Virtual Office and automated Runbook features. In a disaster event, authorized users can log into the web application or Remote Management Console…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is Veeam Backup for Azure?

Veeam® Backup for Azure delivers native, policy-based protection for reliable recovery from accidental deletion, ransomware and other data loss scenarios. With an API-first approach, immutable backups and full- and file-level restores ensure resilient protection that’s easy and cost-optimized,…

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Features

Data Center Backup

Data center backup tools send data to a secure storage location after encryption and de-duplication

8.3
Avg 7.9

Enterprise Backup

Enterprise backup solutions are implemented by IT professionals to automatically and safely backup data hosted on a range of systems (including cloud-native workloads, servers, databases, laptops and mobile devices) to external cloud storage.

8.4
Avg 8.3

Disaster Recovery

Features related to planning, configuring, testing, and executing disaster recovery strategies.

7.8
Avg 7.4
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Product Details

What is Axcient x360Recover?

Axcient x360Recover is a business continuity and disaster recovery (BCDR) solution for MSPs and the SMBs they serve. x360Recover protects data from cyberthreats like ransomware or risks like accidental deletion, boasting a solution that is simple to deploy and manage. Delivered as a direct-to-cloud or appliance-based deployment, x360Recover is designed to cover all modern backup and recovery use cases—including appliance, server, and cloud-to-cloud—with a solution built on Axcient's proprietary Chain-Free backup technology and including features like AirGap, AutoVerify, Virtual Office, Local Cache, and PSA/RMM integration. By eliminating the pains and inefficiencies of chain management, Axcient aims to simplify management and can include flat-fee pooled data storage and secure long-term retention by default. Backup integrity is automatically verified, and one or more systems can be virtualized almost instantly. The vendor states x360Recover delivers an RPO of 15-minutes and an RTO of less than 1-hour.

Axcient x360Recover Features

  • Supported: AirGap
  • Supported: AutoVerify
  • Supported: Local Cache
  • Supported: Virtual Office
  • Supported: Flat-fee Pooled Data Storage and Secure Long-term Retention

Axcient x360Recover Integrations

Axcient x360Recover Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo

Frequently Asked Questions

Axcient x360Recover (formerly BRC) can not only recover a single server or desktop, but can automate the recovery of an entire customer site through its Virtual Office and automated Runbook features. In a disaster event, authorized users can log into the web application or Remote Management Console and create a virtual private cloud called a Virtual Office. The Virtual Office ensures security, privacy and reliability for every organization needing to run one or more failover virtual machines in the Axcient Cloud. The Virtual Office is an on-demand replica in the Axcient Cloud of the protected on-premises environment. There are several options for accessing VMs running in a Virtual Office, including remote desktop and VPN. A Virtual Office can be stood up either manually or by utilizing Axcient’s built-in automation and orchestration features in the web Remote Management Console.

Datto Cloud Continuity, Datto File Protection, and Datto SIRIS are common alternatives for Axcient x360Recover.

Reviewers rate Backup to the cloud and Flexible deployment and Replication highest, with a score of 8.8.

The most common users of Axcient x360Recover are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(104)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Axcient x360Recover has been widely used by organizations and managed services providers, or MSPs, for various backup and disaster recovery purposes. Users have deployed Axcient appliances to their clients, offering file retention and easy restoration, ensuring data is backed up and safe from threats. MSPs rely on Axcient x360Recover to provide backup and disaster recovery solutions, safeguarding clients from Ransomware viruses and enabling virtualizations during server downtime. The software also supports clients' continuity with cloud backups, offering multiple backup and replication options while shortening the mean time to recovery. Users praise Axcient x360Recover for its commitment to product improvement over the years, continually adding new features.

The ease of installation and recovery process of Axcient x360Recover is highly appreciated by users, along with the helpfulness of the support team. Users have found the software invaluable in systems failures, allowing for rapid virtual instances of failed systems. Additionally, Axcient x360Recover is utilized for backup, disaster recovery, continuity, and security goals. The software has shown significant improvements in offsite speed and reliability since version 5.0, enabling users to successfully perform full and virtualization recoveries. Overall, Axcient x360Recover is used by companies, managed IT clients, and MSPs for a range of backup and disaster recovery needs, providing peace of mind and efficient data protection.

Based on user reviews, it is commonly recommended to prioritize the minimum requirements when using local appliances with Axcient x360Recover. It is also advised to explore other similar products and consult with companies that have firsthand experience before making a decision. Taking advantage of the trial period offered by Axcient x360Recover and replibit is suggested for assessing their strengths. Users recommend seeking additional technical support training and exploring the various ways x360Recover can help achieve backup goals. They also advise evaluating the specific system being backed up before selecting Axcient x360Recover and fostering a strong relationship with the vendor for reliable support during any issues. Opting to have the local appliance onsite for recoveries rather than solely relying on direct cloud backup is considered an ideal setup. Users suggest utilizing the one-on-one training sessions to gain comprehensive understanding of the system. Additionally, running a trial to test Axcient x360Recover is recommended, and if consistent space issues arise, considering hardware upgrades might be necessary. Users advise ensuring that security standards are met before finalizing a decision about Axcient x360Recover. Furthermore, replibit is highly regarded for its easy access and dependable backup solutions, with users considering it as the leading backup software that has saved them on multiple occasions. The backup and recovery dashboard in replibit is particularly praised for its ability to quickly identify any issues. Lastly, eFolder is acknowledged as a commendable system that offers good value for money, especially for compliance with data regulations.

Attribute Ratings

Reviews

(1-25 of 47)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
I've had great success using x360Recover's direct to cloud feature. Backing up workstations and servers is incredibly easy and the logging is kept up to date.
The direct-to-cloud option is great for workstations, but the size of the backups for servers, it is much easier for restoration/backup times to have a local appliance.
Ethan McConnell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
Well suited for clients looking for an extremely reliable yet low cost backup and recovery solution for servers, workstation, Azure VMs, or Microsoft 365. Not appropriate at the moment for clients looking for the ability to retain data based on time-based restrictions as Axcient x360Recover currently keeps everything forever.
Josh Hatch | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
We've found that the Axcient x360Recover appliance shines in small business networks with a single domain controller. For small businesses that are budget constrained, the device alleviates much of the concern from needing additional domain controllers. Within 5 minutes, you can virtualize the server image from the previous hour, and your client's computers continue functioning as if there were no server failures. Modifying the backup policy retention gives you the ability to store images from even years in the past. Storage usage isn't part of the recurring costs.
February 28, 2023

Solid Reliable product.

Ryan Curtis | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Axcient is well suited at clients that need backups that can be recovered or spun up on a BDR, having a cloud replication that can be spun up is also a bonus. Clients that don't have server infrastructure has been a challenge to get Axcient in place. However we are seeing more traction with the introduction of D2C with the premises repository. One request there would be to allow backups to the cloud take place whether the on premises device is available or not.
February 28, 2023

Great Backup Software

Score 10 out of 10
Vetted Review
ResellerIncentivized
We had a competitor that had their windows-based backups all hit with Cryptolocker due to one weak password. In my experience, because x360Recover is Linux-based, Cryptolocker has never once corrupted any of our backups. We have always been able to find when the issue started, and recover back before that time.
February 28, 2023

Bryant PC Review

Score 10 out of 10
Vetted Review
ResellerIncentivized
I always judge a vendor by support. Who is going to be in the ditch with me when I am in trouble and how quickly do I get a response. The support for Axcient is top notch. I have used their products for over ten years. They never disappoint. Their products work as promised.
Score 10 out of 10
Vetted Review
ResellerIncentivized
They have products for cloud only backups, local/cloud hybrid backups, email backups, and other things. They got something for everyone's needs. That is why we use them. We have a bunch of customers with different backup needs and Axcient satisfies all of them.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Any clients that has on premise or cloud based critical servers.
It is the most reliable solution for the price and it also offers the best service in that price range.
It also works extremely well and is very competitively priced for workstations with their direct-to-cloud offering.
You can backup on as little as 15 minutes interval which provide great flexibility.
January 25, 2023

Good, not perfect

Score 6 out of 10
Vetted Review
ResellerIncentivized
Good:
-Recovering single or groups of files from a backup image.
-Timely Support
-Documentation of most common tasks

Not great:
-Recovering a Windows Backup Image to a new PC, and it actually boots up properly. (Many issues in past)
-Unstable platform (x360Recover tools, browser, etc.)
-Too many management portals (Replibit)
-No MacOS support
Score 9 out of 10
Vetted Review
Verified User
Incentivized
For regular operational window task and daily tallying of purchases and tenure calculations. An example of pricing negotiations for tenure contractors was lost due to COVID data loss but somehow we were able to recover same in less time and analyse the big future picture easily.
Justin Lightfoot | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
Backing up servers direct to cloud. No appliance is needed. This option is best suited for file level recovery but can also be used for DR since there is an option to boot the server in Axcient x360Recover's cloud. Also, when wanting to virtualize a physical server this software is fantastic. It will create a vmdk or vhdx quickly and allows said files to be migrated to the storage you are already using.
Score 10 out of 10
Vetted Review
Reseller
I feel that Axcient x360Recover is well suited for any environment, both large and small. Weather you build your own device, BYOD or purchase one of theirs, it all works great. I even use it at home via the direct to cloud option. Well work the investment. I am unable to find a downside at this time.
Score 9 out of 10
Vetted Review
Reseller
This is well suited for the backup of different appliances, i.e., Windows, VMware, and other SAAS and IAAS products. We use Axcient x360Cloud to backup the server and workstations, and it makes it very easy to find and recover deleted data in case it is needed. It is less appropriate when we are trying to open the virtual machines of the backup storepoints and the speed is very slow.
Michael Arnold | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
If you are looking for a robust backup, recovery, and full business continuity solution for your critical devices... THIS IS IT! Everything you need from file level backup and recovery to being able to virtualize your desired recovery point and run directly from the appliance is right there at your fingertips.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Axcient x360Cloud is well suited for people that have good internet connection and a lot of bandwidth to use. In those cases we find that the product works well and business isn't hindered. Axcient is less appropriate in places that don't have that good internet. It's hard to get a backup completed if at all in those cases and other options have to be explored. Axcient does offer a workaround, but then there are gaps between backups.
Chris Wetzel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
Axcient x360Recover helps to provide our clients with a high quality backup solution, great support, and competitive pricing. It helps us to meet objectives for clients for backup, disaster recovery, security, and compliance. It allows us to easily offsite data, with encryption, and separate credentials from the primary systems. We find it well suited for all Windows networks, but it does not address non-Windows networks. The D2C product also works well with Microsoft Azure as well.
Score 8 out of 10
Vetted Review
Reseller
Have had best experience with Virtual machine backups (VMs) have not had best experience with hardware / Server backups and recovery; Had an issue where it was backing up a physical machine and testing VMs without issue; however when it came to converting a Virtual Machine for recovery the Virtual machine failed to boot; had to get tech support involved and it took a couple of weeks to rectify. I will say Tech support stuck with it and got me through it.
November 30, 2022

Axcient backups

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Axcient x360Recover has been great for all of our backup needs. Running a silent script to install on workstations is painless, and the backup client on our servers has had 0 issues. However we have had some issues using the virtual office direct to cloud solution. Other vendors offer a way to boot your backups direct to Azure or other cloud providers for more visibility and customization and without the need for downloading an Azure backup and then booting it there manually.
Nathan Hoskins | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
ResellerIncentivized
Axcient x360Recover is most useful in an environment with one or more servers. They can be cloud or physical - there are solutions for both. It is not as useful for single PC or serverless environments. Workstation backup isn't really something we would expect from Axcient overall, so environments with no servers wouldn't really benefit from the systems.
Nik Margulski | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller
Great for image-based backups. Whether on dedicated appliance that I build my BDR out of or direct to cloud with local cache. Would be nice if I could just add a hyper visor to it and have it back up the virtuals located on said hyper visor.
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