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Axcient x360Recover

Axcient x360Recover
Formerly BRC

Overview

What is Axcient x360Recover?

Axcient x360Recover (formerly BRC) can not only recover a single server or desktop, but can automate the recovery of an entire customer site through its Virtual Office and automated Runbook features. In a disaster event, authorized users can log into…

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Recent Reviews

Great Product!

10 out of 10
March 29, 2024
We are an MSP and we use it at almost all our clients. I currently only have one on site BDR device.
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TrustRadius Insights

Axcient x360Recover has been widely used by organizations and managed services providers, or MSPs, for various backup and disaster …
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Solid Reliable product.

9 out of 10
February 28, 2023
We deploy this via HAAS/SAAS based on our client's contract. We deploy combination our own appliances and D2C. We use Axcient for BCDR, …
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Great Backup Software

10 out of 10
February 28, 2023
Incentivized
We user Axcient X360Recover as our primary backup solution for all of our clients. We primarily use the BDR option, but in some cases do …
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Bryant PC Review

10 out of 10
February 28, 2023
Incentivized
We use it to deploy to our customers with servers and critical workstations. We back them up both locally and direct to cloud. We have …
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Axcient x360

10 out of 10
February 28, 2023
Incentivized
We use Axcient as a cloud backup for our servers. It works really well and is easy to setup. The web interface is simple and easy to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 24 features
  • Flexible deployment (35)
    8.8
    88%
  • Snapshots (35)
    8.7
    87%
  • Instant recovery (35)
    8.1
    81%
  • Management dashboard (35)
    7.9
    79%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Axcient x360Recover?

Axcient x360Recover (formerly BRC) can not only recover a single server or desktop, but can automate the recovery of an entire customer site through its Virtual Office and automated Runbook features. In a disaster event, authorized users can log into the web application or Remote Management Console…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is Veeam Backup for Azure?

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Features

Data Center Backup

Data center backup tools send data to a secure storage location after encryption and de-duplication

8.4
Avg 7.9

Enterprise Backup

Enterprise backup solutions are implemented by IT professionals to automatically and safely backup data hosted on a range of systems (including cloud-native workloads, servers, databases, laptops and mobile devices) to external cloud storage.

8.4
Avg 8.3

Disaster Recovery

Features related to planning, configuring, testing, and executing disaster recovery strategies.

8
Avg 7.5
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Product Details

What is Axcient x360Recover?

Axcient x360Recover is a business continuity and disaster recovery (BCDR) solution for MSPs and the SMBs they serve. x360Recover protects data from cyberthreats like ransomware or risks like accidental deletion, boasting a solution that is simple to deploy and manage. Delivered as a direct-to-cloud or appliance-based deployment, x360Recover is designed to cover all modern backup and recovery use cases—including appliance, server, and cloud-to-cloud—with a solution built on Axcient's proprietary Chain-Free backup technology and including features like AirGap, AutoVerify, Virtual Office, Local Cache, and PSA/RMM integration. By eliminating the pains and inefficiencies of chain management, Axcient aims to simplify management and can include flat-fee pooled data storage and secure long-term retention by default. Backup integrity is automatically verified, and one or more systems can be virtualized almost instantly. The vendor states x360Recover delivers an RPO of 15-minutes and an RTO of less than 1-hour.

Axcient x360Recover Features

  • Supported: AirGap
  • Supported: AutoVerify
  • Supported: Local Cache
  • Supported: Virtual Office
  • Supported: Flat-fee Pooled Data Storage and Secure Long-term Retention

Axcient x360Recover Integrations

Axcient x360Recover Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo

Frequently Asked Questions

Axcient x360Recover (formerly BRC) can not only recover a single server or desktop, but can automate the recovery of an entire customer site through its Virtual Office and automated Runbook features. In a disaster event, authorized users can log into the web application or Remote Management Console and create a virtual private cloud called a Virtual Office. The Virtual Office ensures security, privacy and reliability for every organization needing to run one or more failover virtual machines in the Axcient Cloud. The Virtual Office is an on-demand replica in the Axcient Cloud of the protected on-premises environment. There are several options for accessing VMs running in a Virtual Office, including remote desktop and VPN. A Virtual Office can be stood up either manually or by utilizing Axcient’s built-in automation and orchestration features in the web Remote Management Console.

Datto Cloud Continuity, Datto File Protection, and Datto SIRIS are common alternatives for Axcient x360Recover.

Reviewers rate Backup to the cloud and Flexible deployment and Replication highest, with a score of 8.8.

The most common users of Axcient x360Recover are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(106)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Axcient x360Recover has been widely used by organizations and managed services providers, or MSPs, for various backup and disaster recovery purposes. Users have deployed Axcient appliances to their clients, offering file retention and easy restoration, ensuring data is backed up and safe from threats. MSPs rely on Axcient x360Recover to provide backup and disaster recovery solutions, safeguarding clients from Ransomware viruses and enabling virtualizations during server downtime. The software also supports clients' continuity with cloud backups, offering multiple backup and replication options while shortening the mean time to recovery. Users praise Axcient x360Recover for its commitment to product improvement over the years, continually adding new features.

The ease of installation and recovery process of Axcient x360Recover is highly appreciated by users, along with the helpfulness of the support team. Users have found the software invaluable in systems failures, allowing for rapid virtual instances of failed systems. Additionally, Axcient x360Recover is utilized for backup, disaster recovery, continuity, and security goals. The software has shown significant improvements in offsite speed and reliability since version 5.0, enabling users to successfully perform full and virtualization recoveries. Overall, Axcient x360Recover is used by companies, managed IT clients, and MSPs for a range of backup and disaster recovery needs, providing peace of mind and efficient data protection.

Based on user reviews, it is commonly recommended to prioritize the minimum requirements when using local appliances with Axcient x360Recover. It is also advised to explore other similar products and consult with companies that have firsthand experience before making a decision. Taking advantage of the trial period offered by Axcient x360Recover and replibit is suggested for assessing their strengths. Users recommend seeking additional technical support training and exploring the various ways x360Recover can help achieve backup goals. They also advise evaluating the specific system being backed up before selecting Axcient x360Recover and fostering a strong relationship with the vendor for reliable support during any issues. Opting to have the local appliance onsite for recoveries rather than solely relying on direct cloud backup is considered an ideal setup. Users suggest utilizing the one-on-one training sessions to gain comprehensive understanding of the system. Additionally, running a trial to test Axcient x360Recover is recommended, and if consistent space issues arise, considering hardware upgrades might be necessary. Users advise ensuring that security standards are met before finalizing a decision about Axcient x360Recover. Furthermore, replibit is highly regarded for its easy access and dependable backup solutions, with users considering it as the leading backup software that has saved them on multiple occasions. The backup and recovery dashboard in replibit is particularly praised for its ability to quickly identify any issues. Lastly, eFolder is acknowledged as a commendable system that offers good value for money, especially for compliance with data regulations.

Attribute Ratings

Reviews

(1-25 of 49)
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Score 9 out of 10
Vetted Review
Reseller
After Datto was acquired by Kaseya, we were seeking an alternate solution. We landed on Axcient x360Recover on word of mouth from other MSPs and were pleasantly surprised. The product does what it says on the tin, is truly secure (we choose our own encryption keys), and provides critical uptime for our clients in the event of an emergency. We are also very happy that our data is stored just a few hours away in Kelowna (we are a Vancouver-based IT provider working with clients in the legal + healthcare spaces and storing our clients' data in Canada is important). Overall, we are also pleased that Axcient x360Recover takes customer feedback seriously and allows us to suggest improvements right from the partner portal. Besides that, the software just works. We recommend Axcient x360Recover.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We currently use x360Recover to back up our clients workstations and servers directly to the cloud.
This type of backup helps us recover any lost documents, or recover the entire machine if corruption occurs or the hardware fails.
Downtime is very minimal and the cloud GUI is incredibly easy to use.
Score 9 out of 10
Vetted Review
Verified User
Axcient direct 2 cloud saves the entire hard drive of my customers directly on their servers.

It helps me to recover all data and programs in case of an disaster. We use it for small offices and other smaller customers, which have a few 100gbs of data.

We are satisfied, their support is awesome and they are pretty fast.

The pricing is great, too. Can´t complain at all!
Ethan McConnell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
We are in the process of moving all of our clients to Axcient x360Recover. Their support, capabilities, and pricing are far superior to who we have used in the past. They take our feedback to heart and have implemented changes in the product directly off our own feedback. We have enjoyed the relationship with them extensively.
Josh Hatch | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
We needed a cost-effective solution that provided adequate system backups and required little time to manage. Axcient x360Recover fit our needs perfectly, and their support has always been above-par. We use Axcient x360Recover to back up our internal servers. We also deploy Axcient x360Recover within our client's networks. The direct-to-cloud service works great for clients that need data protection but not onsite virtualization. \Axcient x360Recover performs regular image-based local backups and replicate to the cloud while providing virtualization capabilities in case of server failure.
February 28, 2023

Solid Reliable product.

Ryan Curtis | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We deploy this via HAAS/SAAS based on our client's contract. We deploy combination our own appliances and D2C. We use Axcient for BCDR, File and image based recovery. We also use the appliances capabilities to move data and servers around during project execution. Our NOC team monitors and maintains the backup integrity and participates in large scale recoveries.
February 28, 2023

Great Backup Software

Score 10 out of 10
Vetted Review
ResellerIncentivized
We user Axcient X360Recover as our primary backup solution for all of our clients. We primarily use the BDR option, but in some cases do use the Direct to Cloud solution as well. We love the BDR solution because we can get a problem deivce back up and running as a VM within an hour, easily. To the client, they're working as they were before while we take the server or workstation that has gone down and we repair it.
Score 10 out of 10
Vetted Review
ResellerIncentivized
We have been using the Axcient x360Recover to provide disaster recovery solutions for many of our clients ranging from small to large businesses. The direct to cloud backup solution is an affordable option for many of our small business clients, while the option for on-premise appliances has been a good option for the medium to large businesses.
Score 10 out of 10
Vetted Review
ResellerIncentivized
We use the Hybrid local/cloud backup. We resell it and resell the email backup and server/workstation cloud only backup as well. So far, so good. No issues and Axcient is very partner friendly. We are very happy with them. We've switched from Datto who was very un-partner friendly and never looked back.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Axcient x360 for most of our clients, either using an appliance onsite or direct-to-cloud.
We also use the solution internally to backup our own servers.
It provides us with peace of mind that all our clients critical servers and workstations are being backed up and can be restore within 15 minutes.
February 28, 2023

Axcient x360

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Axcient as a cloud backup for our servers. It works really well and is easy to setup. The web interface is simple and easy to navigate. I would recommend Axcient to my customers as it just works much better than alternatives I've tried. We also get reports so we can know when something needs fixed.
Justin Lightfoot | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
Axcient x360Recoverr is the only BC/DR software that we use. Axcient x360Recover solves replication needs. With 4 Data Centers worldwide, Axcient x360Recover is able to provide the extra level of BC/DR that we need. Axcient x360Recover is also a great tool to migrate physical servers to the cloud. We simply back up the server that needs migrated and then export the vmdk or vhdx and off we go. We have moved over a hundred servers to our own data center using this method.
Score 10 out of 10
Vetted Review
Reseller
We are an MSP that services around 5K machines in the Austin, TX and surrounding area. We use Axcient internal and resell to our clients as a BDR service. It has saved several of our clients within the first year of service that got it by a Ransomware virus. It backs up hourly and being able to run virtualizations when a server down is fantastic.
Score 9 out of 10
Vetted Review
Reseller
We use Axcient x360Recover for backup and disaster recovery processes. It helps us with continuous backups and helps us recover in case of data loss.It also helps us monitor and fix troublesome device issues. The best part is the virtualization of one or more systems in the Axcient Cloud to review the backup points before returning to production.
Michael Arnold | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
We use Axcient x360 Recover to backup our on-premises servers for ourselves and for all of our Managed IT clients. In addition to having the on-premises backup appliance for immediate business continuity and recovery, we also leverage the Direct to Cloud agents for all workstations and laptops both for ourselves and all of our clients as well. We have been extremely satisfied with Axcient as a company and their support team are true "Rockstars"!
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Axcient x360Recover to support our clients continuity with cloud backups. x360 Recover addresses being able to easily deploy cloud backup software in an easy to manage format. The software and their cloud portal allows us to create backup policies that make sense for our clients. I am able to set business hours and bandwidth throttling to make sure my client is protected and their business isn't interrupted. In the cases where we've had to recover a system it was easy enough to get my clients running again. We've moved away entirely from other backup solutions and out of our clients are now covered under Axcient.
Chris Wetzel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
We use this for ourselves as well as all of our clients. Axcient x360Recover BDR helps to address backup, disaster recovery, continuity, and security goals. We have also used the D2C backups as well for clients where virtualization is not required.
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