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Axero

Axero

Overview

What is Axero?

Axero's Communifire is an Enterprise Social and Collaboration platform. Used internally, it connects employees, key customers and partners to pursue shared goals. Used to build an online community, it puts the emphasis on working together, not just meeting socially.…

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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://axerosolutions.com/pricing/?utm…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $49 per month
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Product Details

What is Axero?

Axero Intranet is an intranet and employee experience platform. The vendor boasts hundreds of companies use Axero Intranet to communicate, collaborate, manage tasks, organize content and develop their company culture. Designed to displace legacy intranets and document dumping grounds that are difficult to update and impossible to maintain, the Axero unified suite aims to make it easier than ever to launch modern intranets, employee hubs, enterprise portals & connect the workforce in one integrated platform.

Axero Features

  • Supported: Social Intranet
  • Supported: Internal Communications
  • Supported: Knowledge Management
  • Supported: Collaboration
  • Supported: Employee Engagement
  • Supported: Document and File Management
  • Supported: Digital Workplace

Axero Screenshots

Screenshot of Mobile intranetScreenshot of Knowledge managementScreenshot of Recognition

Axero Video

Axero is the leading intranet software that unifies teams and accelerates growth. We’re trusted by hundreds of organizations worldwide who rely on modern internal communication, collaboration, and document management tools to boost productivity and build a culture that employe...
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Axero Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationApple iOS, Android, Windows Phone

Frequently Asked Questions

Axero's Communifire is an Enterprise Social and Collaboration platform. Used internally, it connects employees, key customers and partners to pursue shared goals. Used to build an online community, it puts the emphasis on working together, not just meeting socially. The platform, designed to encourage the spread and expansion of ideas is suited for organizations that want their community to not only get connected but also feel they are getting things done.

Axero starts at $49.

Igloo, Jive, and Microsoft SharePoint are common alternatives for Axero.

The most common users of Axero are from Small Businesses (1-50 employees).
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Comparisons

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Reviews From Top Reviewers

(1-5 of 7)

Communifire makes communication easy.

Rating: 10 out of 10
January 07, 2016
Communifire is used as our corporate intranet across our whole organization. Communifire has improved communication between our main office and retail stores as well as within each store.
  • Easy to use and understand. Staff with any social media experience picks this up immediately and uses the full set of features to communicate within their team and between teams.
  • Easy to set up. Installation support was excellent in getting us up and running quickly.
  • Excellent support. Questions are answered immediately and ongoing support is excellent to help us increase the use of additional features.
Cons
  • Could be more calendar integration between teams/spaces.
Communifire is excellent for a small business and easy to scale as we grow so we will not have to change software with accelerated growth.

Finally - Business Community Software for Small to Mid-Size Organizations

Rating: 10 out of 10
December 09, 2014
CV
Vetted Review
Verified User
Axero
37 years of experience
  • Variety of mediums to communicate with customers, partners, staff.
  • Private and public interaction available.
  • Self-help.
  • 24 hour availability.
Cons
  • Sorting data in the administrative sections. Search engine is great however.
  • Cases capability is not a full blown-help desk system, but is not designed to be. For some older customers, takes a little hand holding to get them comfortable. Our staff loves it however.
This is a bright, energetic, 'can-do' team. I have liked them from day one, because they are always striving to improve their product, help the customer, and provide tools that are not available anywhere else for the price.

IMHO most community based software is only customer-interaction focused - and separated from the rest of the business. This software allows businesses to inculcate business processes and customer-interaction to give a complete stack of tools for the small to mid-size business.

I cannot see any other way for our business to run in the future.

Communifire - an excellent community building tool

Rating: 8 out of 10
January 18, 2016
CF
Vetted Review
Verified User
Axero
2 years of experience
We use Communifire to host a community of our customers, each being served with different sets of information and support. We found Communifire with customisations for our specific requirements to be a much more cost-effective solution than a full bespoke production, and two years later we're still happy with that decision.

Bryce and the team are excellent to deal with and I highly recommend the package.
  • Increases engagement
  • Lots of flexibility
  • Lots of capacity to grow
Cons
  • Some UX issues that could be improved
  • Some architecture decisions don't make complete sense to me (though that's just one man's opinion)
I think Communifire is a powerful tool for both for organisational intranet applications, and where you want to get your customers really 'close' to you and supported in your ecosystem.

Cream of the Crop!

Rating: 10 out of 10
January 18, 2016
Vetted Review
Verified User
Axero
1 year of experience
We purchased Communifire to set up a community for consultants and contractors. It's commonly known that it's not what you know but who you know that gets you places, so we wanted give our contractors every chance of success by bringing them together in a common place where they could connect. In addition to bringing people together we wanted to give them some extra support by providing additional information on things that might be of interest to them and help them in their work. Communifire is a great tool for this type of need. It allows us to blog, share news and events, post jobs etc., and it even allows for small teams of people to collaborate on projects. We looked at many platforms to meet this need but Communifire was really a standout for us.
  • Communifire allows people to connect easily through instant chat and messaging. It works similarly to other social media platforms like Facebook so its not hard to learn.
  • Communifire makes it easy to share news and events with our community and the presentation of this information looks very professional.
  • I found Communifire quite easy to configure to our individual needs. There were a lot of options to turn things on or off. This was important to us because in some areas of our community we wanted to allow our contractors many features and in other areas we wanted to really limit what was on offer.
  • We had a big list of things we needed a platform to do. Communifire ticked all the boxes.
Cons
  • Communifire is continually working to improve their platform. At this stage I am happy we have enough functionality and features. I will update my comments should I think of anything later.
Communifire is very suitable for our need and is a great looking platform.

Social media for the workplace . . . absolutely!

Rating: 10 out of 10
January 07, 2016
RV
Vetted Review
Verified User
Axero
2 years of experience
We're a process-and-policy driven business in a heavily regulated industry of specialty finance. With more than 75 employees in 9 locations, communication has always been a challenge. We use Communifire across the entire organization as a centralized document repository, internal collaboration and training site. All company-wide communications, announcements, documents, events, etc are managed here.
  • Deployment was fast, easy and without the need of an IT department.
  • Very user-friendly interface that users identify with as it is similar to other popular social media technologies . . . this is essential for adoption and continued usage.
  • Central repository for documents, training materials, and other company content.
  • Easy ability to make user groups that have rights to assigned content.
Cons
  • Removing member access without deleting content, but still keeping historical accuracy of user posts.
  • Some improvement can be made in assigning users (new and existing) to various spaces easily, perhaps through group selections.
  • Required read/receipt of content, which I understand is not being worked on.
One of the things I really like about this platform is that it can be adapted for many different things and uses. Any organization desiring a collaboration, culture-building tool, this is a great fit!
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