Azure AI (Cortana) Reviews

10 Ratings
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Score 7.9 out of 100

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January 22, 2018
Rich Mephan | TrustRadius Reviewer
Score 9 out of 10
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We are a software house, providing software for the legal industry, We have integrated the Cortana Intelligence suite into our legal and case management platform. Primarily we are using Cortana analytics to provide automated complaints modules for customers of law firms; the analytics is used to process complaints and identify sentiment (positive or negative) from the customer and analyse key phrases. The complaints are then routed to the relevant departments in the law firm.
  • Being hosted in Azure solves a massive hosting problem
  • The language understanding system has the ability to revolutionize many vertical markets
  • Integrating with Cortana Analytics was really simple due to easy to understand documentation
  • The language understanding service can be a little overwhelming at first trying to understand the differnces between intents and entities
As a provider of software applications to the legal market there is not a huge amount that the Cortana Intelligence suite can be utilised for though at the speed that new features are being added I suspect that will change very quickly. However the current functionality is clearly really well suited for e-commerce companies or vertical markets where process is very prescriptive and linear.
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Azure AI (Cortana) Scorecard Summary

What is Azure AI (Cortana)?

Microsoft Cortana Intelligence Suite is a predictive analytics platform using the R programming language.
Categories:  Predictive Analytics

Azure AI (Cortana) Technical Details

Operating Systems: Unspecified
Mobile Application:No

Frequently Asked Questions

What is Azure AI (Cortana)?

Microsoft Cortana Intelligence Suite is a predictive analytics platform using the R programming language.

Who uses Azure AI (Cortana)?

The most common users of Azure AI (Cortana) are from Enterprises and the Financial Services industry.