Azure App Service Reviews

We had an issue where we deployed too large of a resource and didn't notice until the bill came through. They were very understanding and saw we weren't utilizing the resources so they issued a generous refund in about 4 hours. Very fast, friendly, and understanding support reps from my experience.

I give the Azure App Service support an 8 instead of a 10 because there are time when it is easier to google a problem and find an answer than it is to use the learning library to find an answer. I would say the universe of user group members willing to offer suggestions is amazing.

Overall support is great when I joined Azure, first we had number of problems & they have good support on public forms & Azure forms.

Microsoft has always been known for providing a high standard in terms of customer support and Azure App Service (and as a matter of fact the whole Azure Platform) is no exception. Azure App Service never caused us any issues and we only contacted their customer support for questions regarding server locations and pricing. I feel pretty satisfied with how they treat their customers.