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Backblaze Business Backup

Backblaze Business Backup

Overview

What is Backblaze Business Backup?

Backblaze headquartered in San Mateo, California offers continuous, automatic cloud backup for personal and business use. Backblaze Business Backup consists of cloud solutions to safeguard systems and files (e.g Veeam, Servers, NAS, Workstations).

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Recent Reviews

TrustRadius Insights

Backblaze Business Backup is a versatile and reliable cloud backup solution that has gained recognition for its robust features and …
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Set it and forget it

10 out of 10
November 12, 2019
Incentivized
I use Backblaze on my personal computer. It gives me an unlimited secure offsite backup of all my data, including connected storage …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Monthly

$7.00

Cloud
Per Computer

Yearly

$70.00

Cloud
Per Computer

2-Year

$130.00

Cloud
Per Computer

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.backblaze.com/business…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $7 per month
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Product Details

What is Backblaze Business Backup?

Backblaze Business Backup Competitors

Backblaze Business Backup Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Backblaze headquartered in San Mateo, California offers continuous, automatic cloud backup for personal and business use. Backblaze Business Backup consists of cloud solutions to safeguard systems and files (e.g Veeam, Servers, NAS, Workstations).

Backblaze Business Backup starts at $7.

Carbonite Endpoint are common alternatives for Backblaze Business Backup.

Reviewers rate Support Rating highest, with a score of 6.

The most common users of Backblaze Business Backup are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(62)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Backblaze Business Backup is a versatile and reliable cloud backup solution that has gained recognition for its robust features and seamless user experience. Users across various industries have found value in implementing Backblaze for their backup needs. Whether it is individual users looking to safeguard their personal data or businesses requiring comprehensive data protection, Backblaze has proven to be an effective solution to address these use cases.

For individual users, Backblaze offers worry-free cloud backup for laptops, eliminating the need to remember to plug in external drives and ensuring the safe storage of media files, photographs, videos, and important documents. The continuous and silent operation of the software in the background allows for automatic remote backups without disrupting regular computer activities. In case of incidents or computer issues, users can easily recover their lost files and restore their data with ease.

In a business setting, Backblaze proves invaluable for safeguarding critical data across multiple devices such as servers, laptops, and desktops. It serves as an essential backup solution for workstation backups in design and production teams, facilitating daily backups of workstations and external drives. Additionally, it can seamlessly integrate with other backup products, providing a cost-effective solution for efficient backups. By serving as redundant offsite backup, it complements existing on-site backups to enhance data safety company-wide.

Moreover, Backblaze is known for its reliability in specific industry use cases. For tax business owners, it offers nightly encrypted backups that guarantee secure recovery. Video and photo studios benefit from its ability to backup large raw and edited files securely off-site, ensuring protection against potential disasters. Even software companies include it as part of their onboarding process to ensure valuable data stored in computers is backed up physically and in the cloud.

The user-friendly online interface of Backblaze further simplifies file restoration when needed, enhancing accessibility and convenience for users. With its affordability and unlimited storage capabilities, Backblaze offers peace of mind and value for the price, serving as a critical safety net to protect valuable personal and business data.

Intuitive Interface: Users have consistently praised the intuitive interface of Backblaze, with many stating that it is easy to navigate and use efficiently. Some users have mentioned that they appreciate how simple it is to exclude specific items from the backup process, giving them more control over what gets backed up.

Affordability: Many reviewers have highlighted the low cost of Backblaze as a major advantage. They feel that it offers excellent value for the price, particularly because it provides unlimited backups per computer at an affordable rate. This makes Backblaze a cost-effective solution for businesses and individuals with large amounts of data to back up.

Reliability and Automation: The reliability and automation features of Backblaze have garnered positive feedback from users. Reviewers appreciate that Backblaze consistently performs daily backups without any user intervention, providing peace of mind knowing their data is being backed up regularly. Additionally, users find it convenient that they can customize a backup time that suits their preferences, optimizing the backup process without disrupting their work.

Limited User Interface: Some users have expressed that the user interface of Backblaze is limited compared to other solutions, such as CrashPlan. They feel that Backblaze lacks certain features and controls, which impacts their overall experience.

Inconvenient Seeded Backup Option: Several users have found it inconvenient that Backblaze does not offer a seeded backup option. This can be particularly challenging for users with a large number of files to backup, as it requires them to upload all data directly from their devices rather than using an external hard drive.

Inability to Back Up Network Shares: A drawback mentioned by some reviewers is that Backblaze cannot back up network shares. This limitation can be problematic for users who rely on devices like Synology NAS servers or similar systems for storage and file sharing within their networks.

Attribute Ratings

Reviews

(1-11 of 11)
Companies can't remove reviews or game the system. Here's why
Ellwood Howard | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
They answered any questions I had accurately and politely. I prefer to call a phone number and get a human on the phone, but they prefer email and chat. I understand they have business profits to consider, so it makes sense.
December 13, 2019

Backblaze is great!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I've never had cause to use customer support, but I suppose that means they have good customer support. The product works as advertised and I've yet to have a reason to contact them for anything.
November 12, 2019

Set it and forget it

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I've never had to reach out to customer support, but their periodic emails letting me know if a device is missing are very nice for informing me when something is wrong. Based on how helpful their system is, I would imagine their customer support is top-notch.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Backblaze gets a 10 at support because it. just. works. I hardly had to mess with it when I installed it for it to backup the right files. I didn't have to be choosy about which files get backed up, because it's unlimited. File restores are easy and can be done right from the web interface, so I have never had any issues there either. As I said before, it really is a set-it-and-forget-it backup solution.
October 02, 2019

Decent value for backup

Calin Popescu | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
At this time I've only had to use email support for Backblaze and it's been responsive. I cannot say whether or not their support will offer the necessary access in case of an emergency as that has not yet been tested, but will be part of future tests.
Rob Gokee | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Every time I've had to contact Backblaze support, they've gotten back to me in under 24 hours, and in most cases the same day. They offer step-by-step solutions to any question I've had, including how to move from one computer to another without having to reupload everything (pro tip: it's not possible when you move from Windows to macOS). Overall, excellent.
August 14, 2019

Highest Margin Ever!

Daniel Cauley | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Every time I have reached out for tech support from Backblaze it has been slim to none response on getting help. They also take a while to reach back out over email. That is one thing that could really improve for BackBlaze. But for the price, can you really expect them to have a ton of support options?
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