TrustRadius Insights
Barracuda PhishLine is a valuable tool used by organizations to enhance email security awareness and train employees to identify and …
Barracuda Security Awareness TrainingFormerly Barracuda Phishline
Overview
What is Barracuda Security Awareness Training?
Barracuda's Security Awareness Training (formerly Barracuda Phishline) provides a suite of applications supporting phishing social engineering simulations with data analytics for evaluation of results as well as targeted training and education to boost readiness. PhishLine was acquired by Barracuda in…
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Popular Features
- Phishing Simulations (38)7.474%
- Security Reporting (39)7.373%
- Training Content Library (39)7.171%
- Training Gamification (34)6.868%
Pricing
N/A
Unavailable
What is Barracuda Security Awareness Training?
Barracuda's Security Awareness Training (formerly Barracuda Phishline) provides a suite of applications supporting phishing social engineering simulations with data analytics for evaluation of results as well as targeted training and education to boost readiness. PhishLine was acquired by Barracuda…
Entry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is KnowBe4 Security Awareness Training?
KnowBe4 is a security awareness training and simulated phishing platform used by more than 65,000 organizations around the globe. Founded by IT and data security specialist, Stu Sjouwerman, KnowBe4 helps organizations address the human element of security by raising awareness about ransomware, CEO…
What is PhishingBox?
PhishingBox headquartered in Lexington provides a Security Awareness Ecosystem through a suite of tools and services to implement and maintain a high-level security awareness training program. Key components include a phishing simulation tool, security awareness training, a learning management…
Features
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Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Barracuda Security Awareness Training?
Fight phishing and other potentially-devastating attacks that can slip through security gateways. These evolving and sophisticated attack techniques, designed to fool employees, put your business at risk for data loss, financial fraud, and embarrassing exposure. The solution helps to transform employees from potential victims into a layer of defense with Security Awareness Training from Barracuda (formerly Barracuda Phishline).
Barracuda Security Awareness Training Features
- Supported: Multivector simulation campaigns
- Supported: Customizable Templates
- Supported: Advanced Interaction Tracking
- Supported: Educational Content Library
- Supported: Incident Response Capacities
- Supported: Reporting and Analytics
- Supported: Mail Server/ LDAP Integration
- Supported: Advanced Interactions
- Supported: Administrative Features
- Supported: Dedicated Consultant Support (Optional)
Barracuda Security Awareness Training Competitors
- KnowBe4 Security Awareness Training
- Infosec IQ
- Defence Works
Barracuda Security Awareness Training Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Barracuda's Security Awareness Training (formerly Barracuda Phishline) provides a suite of applications supporting phishing social engineering simulations with data analytics for evaluation of results as well as targeted training and education to boost readiness. PhishLine was acquired by Barracuda in January 2018, and is now part of Barracuda's security portfolio.
KnowBe4 Security Awareness Training and Infosec IQ are common alternatives for Barracuda Security Awareness Training.
Reviewers rate Phishing Simulations highest, with a score of 7.4.
The most common users of Barracuda Security Awareness Training are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(72)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
Barracuda PhishLine is a valuable tool used by organizations to enhance email security awareness and train employees to identify and prevent phishing attacks. By conducting quarterly assessments, users have been able to identify problem users, assign training, and track completion efficiently. The training material provided by PhishLine has proven effective in educating staff on how to recognize and avoid spam and phishing emails. Moreover, organizations appreciate the compliance support offered by Barracuda Security Awareness Training, particularly for HIPAA compliant organizations where security awareness training for users is crucial. With different training types available for users, managers, and C-level executives, organizations can effectively target their training efforts.
The flexibility of the product in using pre-made content or creating custom content has been highly beneficial to users. Moreover, the ease of setup and convenient training videos provided by Barracuda Security Awareness Training have made it a preferred choice for companies looking to educate their employees on security risks both in enterprise and home environments. Through regular phishing simulations, this product promotes email security awareness among employees and helps them develop the skills to spot malicious emails effectively. Users have found Barracuda PhishLine helpful in training staff to recognize dangerous emails and potential threats, securing accounts, and preventing data breaches. Additionally, the trend analytics and behavior matrix offered by Barracuda allow users to monitor individual user behavior and assess security risks accurately.
Attribute Ratings
Reviews
(1-4 of 4)Companies can't remove reviews or game the system. Here's why
We started using Barracuda PhishLine after some of our competitors got phished and suffered from severe downtime. We used to inform our users by mail and intranet messages, but you have no idea if the users get the message. Barracuda PhishLine shows us if our users are aware and paying attention to the risks of phishing emails or not. And by testing the users, we get to inform and train them. Double win. The bonus: it is included in the Total Security package.
- It fits directly in the line of email security products.
- You get a community and good documentation.
- New templates arrive weekly.
- It is available in multiple languages, also dutch.
- The administrator interface is complex.
- [In my experience] The first campaign will fail because the start is too complex. It lacks a guided wizard.
- We know now where some of our weak spots are.
- We know who to train.
- it doesn't have an ROI and sich, but it reduces some risks severely.
April 27, 2022
Enterprise product for small-to-medium businesses
Recently, Barracuda has implemented further training scenarios including questions that have helped to ensure better-standardized training. Our requirements for CMMC and PCI training are much better today using the Barracuda Security Awareness Training. Most employees are not technologically savvy and require extensive and consistent training to ensure safer technology operations for their daily work. This has also helped our organization to stay ahead of the curve, requiring less one-on-one training and building a consistent diet of training using the tools Barracuda provides. In the last 3 years due to multiple economic and health-related issues for the public, manpower and in-person training have been lacking. Thanks to BSAT we have bridged that gap by providing consistent training to spot phishing, ransomware, and multiple other threats. Continuing to help our staff both in the office and remote became very time-intensive due to varying schedules. Now users can work in the training during their workweek, and within their own schedules ensuring both personal and organizational protection.
- Easy to use interface for Administrators to build training campaigns and deliver them within scheduled timetables.
- Ease of use in connecting to organizational Active Directory for address book builds and refresh.
- Everyday users understand the training provided, and the short time for delivery (typically less than 5 minutes) for completion helps users to fit it into tight schedules.
- Providing animated templates for custom campaigns would be helpful, potentially a "builder site" where templates could be put together with custom questions/answers.
- Reporting through functional could use some work. We typically create phishing tests to help our users learn how to spot concerns, and the reports do not provide who actually "reported" the phish as opposed to who did not. This has been a year-long request to Barracuda, and the same issue is present in our campaigns as well.
- We would love to see an annual release of new training topics and campaign ideas.
- Cost of overall product
- Consistency of campaign material
- Staff understanding of material
52.5%
5.3
75%
7.5
- Positive: we have seen better results of employee awareness of security threats since we began using BSAT, and we could never put a price on preserving our infrastructure or data.
- Positive: the easily digestible campaigns offered have been met with a much higher participation rate than previous offerings used. This means more people are paying attention and learning to be more secure.
- Negative: we have not been able to easily identify gamified users or those who just click-click-click. We truly need to have campaigns that require a minimum security score, or more training is required including being automatically assigned.
Barracuda is much more price-conscious and offers a total package of security products along with their training. I believe SANS training is much deeper and offers a more diverse training program, as well as ramifications for those gamified users or those not passing initial training.
75
Logistics, Purchasing, Accounting, Information Technology, Environmental Health and Safety, Human Resources, Scheduling, Operations, Finance, Management
2
Both staff members are part of our Information Technology team, working as system administrators.
- Ransomware prevention.
- Phishing detection and prevention.
- Both personal and organizational protection of finances.
- Delivery of security training to remote users has removed the scheduling barrier with onsite staff.
- We have highlighted campaign results with standard morning meeting of all Management personnel, using the Barracuda product to train Managers (train-the-trainer).
- Helping to identify weak links in our armor (employees) for further training.
Yes
n/a
- Price
- Product Features
- Product Usability
- Product Reputation
Product reputation, our organization has used Barracuda products for several years. The ease of use and ability to help protect the organization at a price that was competitive was essential. However, many other businesses we have worked with have used and continue to use Barracuda products which indicates a good reputation beyond our personal results as well.
Having an engineer or sales engineer onsite to provide a sample campaign would help. This should also entail walking us through the process of building campaigns, and highlight what Barracuda does better than their competition while showing us why.
That is a great question, and to be fair I'm not sure.
Yes
No, we are still awaiting a fix. Reporting often shows a line pertaining to the number of users reporting a phish, and this is never populated even though we have on purpose created a campaign where users only reported a phish.
Barracuda support has honestly been very good, polite and patient support staff always trying to solve any problem. As the story goes, your put on your best act right away to awe your customer and that is exactly what Matt Haag did during our implementation. He was patient and waded through step-by-step with our Administrators the turn-up process. He didn't wait for us the next day, he followed up to see if there was anything else. After 4 or 5 days beyond our first day Matt followed up yet again to provide us with needed documentation for quarantine configuration and plug-ins as well.
To test and educate our users in identifying Phish and other malicious emails. Protect our company and clients' data.
- Send simulated phishing emails to users.
- Educate users on phishing tricks.
- Build confidence for users.
- Training material identifying areas users need to improve on.
- Perpetual testing and training option.
- Need continuous testing.
- Good simulation.
- Believable phish templates.
31.25%
3.1
N/A
N/A
- It's free with email filtering.
Barracuda Phishline is free/included with essentials and sentinel solution. Not nearly the training level of KnowBe4. In fairness, even with better training the users that fall for phishing, keep failing even after KB4 or Barracuda training.
No, already over budget for email filtering.
No
Not for this product.
July 06, 2021
Barracuda PhishLine Review
Barracuda PhishLine is being used on a quarterly basis where we can identify problem users, assign training to those users and report on their completion. We knew our numbers would be bad but what the Barracuda PhishLine reports showed were eye opening. Luckily, its training material has helped educate the staff on identifying span and phishing emails. The applications has been a win for us.
- Nice reporting
- good training material to send to the users
- the support staff is excellent
- Navigating the application needs to be improved on.
- Needs to be more streamlined
- better educated users means less money spent on man hours [to] fix an account takeover
- Great reporting