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Basecamp

Basecamp

Overview

What is Basecamp?

Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Task Management (117)
    5.0
    50%
  • Team Collaboration (117)
    4.4
    44%
  • Document Management (109)
    3.9
    39%
  • Resource Management (98)
    3.8
    38%

Reviewer Pros & Cons

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Pricing

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Basecamp Business

$99

Cloud
Per Month [Unlimited Users]

Basecamp Personal

Free

Cloud
Limited Capabilities

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://basecamp.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $15 per month per user
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Product Demos

Basecamp Demo

YouTube

Garmin Basecamp demo - Part III

YouTube

Garmin Basecamp demo - Part II

YouTube

Basecamp - 2-minute Demo

YouTube

Garmin Basecamp demo - Part I

YouTube

Basecamp Project Management Review

YouTube
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

4
Avg 7.5

Professional Services Automation

Features that support professional services organizations

7.8
Avg 7.4
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Product Details

What is Basecamp?

Basecamp is a web-based project-management tool developed by 37signals in Chicago and launched in 2004. The Ruby on Rails framework was extracted from the Basecamp project.

Basecamp offers features standard to project management platforms, including to-do lists, wiki-style web-based text documents, milestone management, file sharing, time tracking and a calendar, and a messaging system. Mobile accessibility is supported. Notably, it supports unlimited users. It also offers integration with 37signals' own Campfire product, which expands the group messaging functionality of the core platform. Customization, accessibility, and functionality are extended further by the broad range of apps available for free from 3rd parties. A 2-month free trial is available. Pricing is dependent upon space requirements and the number of concurrent projects, not the number of users.

Basecamp Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

Basecamp starts at $15.

Asana, Brightpod, and Birdview are common alternatives for Basecamp.

Reviewers rate Quotes/estimates highest, with a score of 8.3.

The most common users of Basecamp are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(1262)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Based on user reviews, here are the three most common recommendations for Basecamp:

  1. Learn and Utilize Basecamp's Features: Users recommend taking the time to learn about all of Basecamp's features and functions. They suggest getting training or working with someone experienced in Basecamp to fully utilize the platform. This recommendation helps users make the most out of their Basecamp experience.

  2. Set Up a Standardized System: Many users suggest setting up a system or process that everyone can follow when using Basecamp. This recommendation helps to ensure consistency and streamline project management within teams.

  3. Consider Other Tools for Advanced Functionalities: While users find Basecamp handy for organizing projects, offering instructions and feedback, some reviewers suggest using a more advanced tool, like Monday.com, for large teams collaborating on projects. They advise evaluating additional functionalities and comparing prices before deciding on Basecamp.

Overall, users recommend considering Basecamp as a low-cost option for small teams with straightforward projects. It is recommended for organizing projects, managing workflows, facilitating team cooperation, linking departments, coordinating tasks, and storing data. However, users caution against using it for purposes other than its intended use and highlight that compared to more advanced tools, it might seem basic and limited in benefits. It is also suggested to stay updated with appropriate titles and efficiently organize projects while using Basecamp. Additionally, Google Drive is recommended for file management purposes.

Attribute Ratings

Reviews

(1-25 of 109)
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Score 1 out of 10
Vetted Review
Verified User
in my opinion, it is Inferior, clunky, ugly product as compared to the others. I only selected Basecamp on recommendations from someone else who was using it, and have moved on to ClickUp. This Basecamp app failed to notify myself, my teammates and the client so many times, that I can't even believe it's not in beta.
Score 3 out of 10
Vetted Review
Verified User
I've also used ClickUp and Asana. My personal favorite is ClickUp although it is limited in how it integrates with Slack which caused me to switch to Asana. ClickUp has a ton of features, including on their free plan and in my opinion is much better than Basecamp. Asana is similar although offers less on their free version and requires more add-ons to get all the same features ClickUp offers as standard.
Score 7 out of 10
Vetted Review
Verified User
Both programs are good. We went with the one that most people on the team felt comfortable with so we would have the most buy-in. I also like the continual updates and feedback Basecamp takes to heart. Basecamp also has some functionality that met the needs of the organization better,
January 13, 2022

Basecamp Fan for Life

Andrea Hester | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Basecamp is the best application we've found for our team to interface with external clients. It makes project management simple, and allows our clients visibility into their projects, which in turn builds trust, fosters open communication, and improves customer satisfaction. It's easy to learn and use, and has just enough customizability to work for many different types of projects.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We found that Basecamp worked better for our needs than these competitors. ML is a bit slow for our purposes, and it doesn't handle images/video in as nice of a way. InVision could potentially work alright for our needs but would require too many different screenshots being uploaded, so working from a list vs working from a screenshot seemed to work best for us. monday.com could work well also but was more expensive.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Basecamp is a feature-rich and user-friendly platform that outpaces other solutions we've explored. The vast number of integrations available, as well as the years of dedicated developers as well as the natively available mobile apps, really make Basecamp a leader in this space. There are definitely better solutions for independent items, but if you're looking for a complete package that is actually usable out of the box, you can't go wrong with Basecamp.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Trello is less expensive and the free version works pretty well. For the paid version, Trello is also a really great tool. Overall, I do like Basecamp better. It's a more simple layout and structure to the software. I like the communication threads better on Basecamp. Trello seemed to get too messy and Basecamp keeps it nicely organized.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Basecamp is probably my least favorite. As a project manager, I'm always auditing our workflow and processes, so I try to run at least trials of project management software to get a feel for if they would help us do things more efficiently. I struggled the most with Basecamp.
Tapesh bhargava | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We tried other software while selecting paid plans of Basecamp; its customer service is fast and very prompt in comparison to others. Interface and UI & UX is also very good, which is very good for team members. The team loves this product and they are very happy with it. We are now a permanent customer of Basecamp.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Asana has an expanded list of capabilities over Basecamp. If you're looking for a simple tool, Basecamp is your go-to. If you need something that makes it easy to schedule recurring tasks, dependencies, mass updates, seeing a project map, and capacity of your team, Asana is the way to go.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We moved from Basecamp to monday.com. Monday is much better suited to an environment where most projects are similar to other projects you are currently working on or have already completed. Monday isn't as "social" or as "community building" as Basecamp, but we've always used Slack as our communication tool, so that hasn't been a problem.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Basecamp if far simpler than ClickUp. We use ClickUp to manage our internal task management, as it provides more customization, additional views and more room for extreme detail in tasks. We used Basecamp for clients because of its simplicity and ease-of-use. Basecamp requires third-party integrations to add additional functionality (like time tracking and gantt charts) whereas for ClickUp, much of that functionality is built-in.
Blake Baron | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Basecamp is simple to understand, easy to use, and does not come with the bloat and complications of a solution like Teams. It is certainly more organized and easy to follow than simply having a group chat on Slack and Viber. If you need to easily find information, it can be done on Basecamp.
Jason Vance | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
There is a simplicity that basecamp offers where most other project management systems seem to miss. They've worked hard at keeping the right things in place and not adding so many of the extra features that just get in the way of getting work done. The thing I liked most about Basecamp was its ability to get out of the way so we could get our work done. So many other tools require a lot of time just to use.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have used Jira in past roles with different organizations, and I find Basecamp to be much more user-friendly and better at the more complex conversations that need to be had around product features. Basecamp knows what it does well, and sticks to that, instead of trying to be a more all-around product development tool like Jira. In my experience, Jira's interface was much more confusing, and contained a lot of functionality that my team didn't use.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
In my opinion, Basecamp has a better interface than Asana and Jira. I remember it took me sometime to get used to Asana and even longer to get used to Jira, but adoption for Basecamp was instant. Things are so clearly labeled and displayed that I was able to get comfortable with using the product right away.
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