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Basecamp

Basecamp

Overview

What is Basecamp?

Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Task Management (117)
    5.0
    50%
  • Team Collaboration (117)
    4.3
    43%
  • Document Management (109)
    3.8
    38%
  • Resource Management (98)
    3.8
    38%

Reviewer Pros & Cons

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Rick Gill, CD | TrustRadius Reviewer
Rick Gill, CD
Author, Analyst, Editor, Researcher
Self Employed (Information Services, 1-10 employees)
Verified User
C-Level Executive in Corporate
Marketing & Advertising Company, 1-10 employees
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Pricing

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Basecamp Business

$99

Cloud
Per Month [Unlimited Users]

Basecamp Personal

Free

Cloud
Limited Capabilities

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://basecamp.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $15 per month per user
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Product Demos

Basecamp Demo

YouTube

Garmin Basecamp demo - Part III

YouTube

Garmin Basecamp demo - Part II

YouTube

Basecamp - 2-minute Demo

YouTube

Garmin Basecamp demo - Part I

YouTube

Basecamp Project Management Review

YouTube
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

3.9
Avg 7.5

Professional Services Automation

Features that support professional services organizations

7.8
Avg 7.4
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Product Details

What is Basecamp?

Basecamp is a web-based project-management tool developed by 37signals in Chicago and launched in 2004. The Ruby on Rails framework was extracted from the Basecamp project.

Basecamp offers features standard to project management platforms, including to-do lists, wiki-style web-based text documents, milestone management, file sharing, time tracking and a calendar, and a messaging system. Mobile accessibility is supported. Notably, it supports unlimited users. It also offers integration with 37signals' own Campfire product, which expands the group messaging functionality of the core platform. Customization, accessibility, and functionality are extended further by the broad range of apps available for free from 3rd parties. A 2-month free trial is available. Pricing is dependent upon space requirements and the number of concurrent projects, not the number of users.

Basecamp Integrations

Basecamp Competitors

Basecamp Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

Basecamp starts at $15.

Asana, Brightpod, and Birdview are common alternatives for Basecamp.

Reviewers rate Quotes/estimates highest, with a score of 8.3.

The most common users of Basecamp are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(1263)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Based on user reviews, here are the three most common recommendations for Basecamp:

  1. Learn and Utilize Basecamp's Features: Users recommend taking the time to learn about all of Basecamp's features and functions. They suggest getting training or working with someone experienced in Basecamp to fully utilize the platform. This recommendation helps users make the most out of their Basecamp experience.

  2. Set Up a Standardized System: Many users suggest setting up a system or process that everyone can follow when using Basecamp. This recommendation helps to ensure consistency and streamline project management within teams.

  3. Consider Other Tools for Advanced Functionalities: While users find Basecamp handy for organizing projects, offering instructions and feedback, some reviewers suggest using a more advanced tool, like Monday.com, for large teams collaborating on projects. They advise evaluating additional functionalities and comparing prices before deciding on Basecamp.

Overall, users recommend considering Basecamp as a low-cost option for small teams with straightforward projects. It is recommended for organizing projects, managing workflows, facilitating team cooperation, linking departments, coordinating tasks, and storing data. However, users caution against using it for purposes other than its intended use and highlight that compared to more advanced tools, it might seem basic and limited in benefits. It is also suggested to stay updated with appropriate titles and efficiently organize projects while using Basecamp. Additionally, Google Drive is recommended for file management purposes.

Attribute Ratings

Reviews

(1-25 of 144)
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January 10, 2024

Basecamp: My Cloud Collaboration Toolbox

Rick Gill, CD | TrustRadius Reviewer
Rick Gill, CD
Author, Analyst, Editor, Researcher
Self Employed (Information Services, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
My colleague and I knew we needed an online platform for collaboration on various projects. We initially tried Slack but found it very command-line oriented (at that time, 2016). We tried Basecamp and very much liked it (we're both 'users who know enough to be dangerous'), and we continue to use it for a wide range of professional and personal projects.
April 28, 2023

Basecamp: Perfect for Confusing Clients and Losing Business

Verified User
C-Level Executive in Corporate
Marketing & Advertising Company, 1-10 employees
Score 1 out of 10
Vetted Review
Verified User
Likelihood to Recommend
In my opinion, Basecamp is not suited for a high-output marketing or development team, or anyone who has to collaborate with a client directly through their proj management software. I cannot think of a situation where Basecamp is well suited except as a free software for individiual task tracking, literally nothing more in my opinion.
January 04, 2023

BaseCamp Review

Muneeb Bhat | TrustRadius Reviewer
Muneeb Bhat
Recruitment Professional
iQuasar, LLC (Staffing & Recruiting, 201-500 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It has been commendable when managing projects; in our case, we have various projects where we can easily manage all of them in very low pricing models; on the other hand, if we use some other software, it would be costly, and the user interface would be quite difficult to manage.
December 16, 2022

Basecamp is a fine basic PM software, but there are better options out there

Verified User
Consultant in Other
Marketing & Advertising Company, 1-10 employees
Score 3 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Basecamp is a basic project management tool. It doesn't have anything too complex and for that reason might be a good fit for an organization looking for something simple with a low learning curve. Personally I think there are better project management softwares out there that include task dependencies and statuses.
January 13, 2022

Basecamp Fan for Life

Andrea Hester | TrustRadius Reviewer
Andrea Hester
Director Of Operations
Clearfire, Inc. (Internet, 1-10 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
December 06, 2021

Basecamp - Simple and easy to use all-in-one project management tool for small teams

Verified User
C-Level Executive in Information Technology
Education Management Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Communication and collaboration between small teams of up to 20-25 people is where Basecamp works best. In terms of reports on the schedule and availability of team members, Basecamp needs improvement.
November 23, 2021

Basecamp works great for our simple, limited scope of needs

Verified User
Employee in Marketing
Marketing & Advertising Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Basecamp works really well for us and our QA process at this point - granted we are not using Basecamp to the extent of its abilities. It doesn't work as well when it comes to logging all client communications and back and forths with clients, things tend to get lost, at least that was our experience.
July 14, 2021

Set up your Basecamp and climb to new heights!

Verified User
Program Manager in Corporate
Marketing and Advertising Company, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Basecamp is perfectly suited for project teams in a flat organization. Customizing ad hoc teams and leveraging resources and providing a common workspace with all the tools you need in one central location. You can store documents, chat with teammates, develop a project schedule, and track tasks assigned across team members.
June 20, 2021

Basecamp is a perfect marketing project management tool for external agencies

Verified User
Manager in Marketing
Marketing & Advertising Company, 1-10 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Basecamp works great as a project management tool to coordinate within a group of people. It works great especially between multiple companies or companies where the workers are not in close proximity. As remote workers, it has really helped keep our conversations and messages focused and centralized for easy access and review.
June 18, 2021

Great tool for those who want visibility in projects, and need to organize work and docs

Verified User
Manager in Marketing
Marketing & Advertising Company, 1-10 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Basecamp is great for remote teams with a lot of projects. It is not well suited for teams who want to see a birds eye view of all projects and timelines, but there are some plugins that help with that.
June 11, 2021

Best Project Management

Tapesh bhargava | TrustRadius Reviewer
Tapesh bhargava
Alphonic Network Solutions
Alphonic Network Solutions Pvt Ltd (Information Technology & Services, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
They are too good in terms of other competitors in the market. There are lots of tools that we can implement and assign with other software. Previously, we were using Hubstaff to track our employees somehow it is not continue with basecamp as right now Hubstaff is having own task manager tool , but basecamp is best in industry
June 07, 2021

Simple, easy to use but effective project management tool

Verified User
Director in Marketing
Glass, Ceramics & Concrete Company, 51-200 employees
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It's a great project management tool if you want to keep things simple. Communication features and ability to keep track of who is working on what and when is great. Although it has its limitations, it’s a decent tool for the price. If you're looking for an all-in-one tool with time tracking and extended features, you might opt for a different tool.
May 23, 2021

Basecamp: Great software for flexible project management

Verified User
Director in Corporate
Information Technology & Services Company, 11-50 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Basecamp is best if every project you have is unique. The more "repeatable" your projects are, the more time you'll spend recreating nearly the same things over and over for each project, and that's a major consumer of time that could be spent executing the project or doing the actual work.
May 19, 2021

You don't have to have a PMP Cert to be a Basecamp RockStar

Robert Ross | TrustRadius Reviewer
Robert Ross
Director of Corporate Infrastructure
Visual Lease (Real Estate, 501-1000 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Small to mid-size would be a great fit [for Basecamp]. It's simple to use and does not require a ton of ramp-up. Unlike other platforms that require you to learn their terminology in order to use the platform this works well for the non technical user whom just needs to put in simple task updates[.]
May 19, 2021

Basecamp is great for managing tasks and communication with clients

Verified User
Project Manager in Marketing
Design Company, 1-10 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Basecamp is extremely easy to use. We use it to manage communication and tasks with our clients and the training need for new clients is very minimal. It is also very flexible in terms of workflows, so no matter what your team's workflow is, you could configure the tool in a way to accommodate your processes. I think Basecamp is slightly less appropriate for teams who like to add an extreme level of detail through subtasks.
May 18, 2021

Collaboration is very effective in achieving the objectives

TI
Tsvetan Iliev
Software Development Lead
MentorMate (Information Technology & Services, 501-1000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I recommend Basecamp because it has become a mainstay in task management through collaboration and communication. It has helped us have very high control of the tools; we evaluate and execute tasks in multiple areas.
May 17, 2021

Name Brand, lightweight software that you can set up overnight

Blake Baron | TrustRadius Reviewer
Blake Baron
Senior Financial Analyst - Cost Analytics
Lowe's Companies, Inc. (Retail, 10,001+ employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It depends how quickly you need to set up a solution. We needed to set up a solution suitable for reporting ASAP if not sooner. We're small to mid-size team within a large corporation, so it works well for our purposes. However, if you needed it to support a larger enterprise effort, I wouldn't recommend it.
May 17, 2021

Great as a virtual office, but not a replacement for project management software

Verified User
Partner in Corporate
Computer Software Company, 1-10 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Basecamp is well suited for teams where projects are not very complicated - single-level, minimal to no dependencies. If your team’s projects can be managed with just a checklist, it can work. For more complicated multi phase, multi dependency projects, the limitations of Basecamp show. I would also not recommend it for chat as it is clunky and slow. Basically, Basecamp is a good virtual office, but not a project management software nor chat.
May 13, 2021

Basecamp Keeps Us on Track

Vicki Floyd | TrustRadius Reviewer
Vicki Floyd
Director of Administration
ADK Consulting & Executive Search (Human Resources, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It's very appropriate when projects are very similar and a template can be created that saves time. It's especially useful when a project has many different tasks that must be kept track of and these tasks are assigned to different members on the team. It would not necessarily be useful for projects that have only one or two tasks to complete.
May 13, 2021

A project management tool that gets out of the way so you can focus on the work.

Jason Vance | TrustRadius Reviewer
Jason Vance
Owner
Red Mill Creative Inc. (Marketing & Advertising, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
We tried a lot of project management tools over the years. Basecamp was the perfect balance for us as a system that was ready to use, not too complicated to set up and just did what we needed it to do. It was easy to onboard staff and give clients access to projects.
May 13, 2021

Basecamp is the ultimate Team Basecamp

EH
Elizabeth Hyman
Director of Operations
Kome Sushi Kitchen (Restaurants, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Are you an event planning service? This app will help you keep all your plans in one place and see the big picture as well as drill down. Do you run restaurants and need to communicate with all managers but also just top tier managers too. You can add levels of group communication based on who you need and where. Need it set up by state? IT can do that too. Basecamp can be set up however you want, I can't stress this enough. I have yet to run into anything it can't do.
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