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Basecamp

Basecamp

Overview

What is Basecamp?

Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Task Management (117)
    5.0
    50%
  • Team Collaboration (117)
    4.3
    43%
  • Document Management (109)
    3.8
    38%
  • Resource Management (98)
    3.8
    38%

Reviewer Pros & Cons

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Pricing

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Basecamp Business

$99

Cloud
Per Month [Unlimited Users]

Basecamp Personal

Free

Cloud
Limited Capabilities

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://basecamp.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $15 per month per user
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Product Demos

Basecamp Demo

YouTube

Garmin Basecamp demo - Part III

YouTube

Garmin Basecamp demo - Part II

YouTube

Basecamp - 2-minute Demo

YouTube

Garmin Basecamp demo - Part I

YouTube

Basecamp Project Management Review

YouTube
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

3.9
Avg 7.5

Professional Services Automation

Features that support professional services organizations

7.8
Avg 7.4
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Product Details

What is Basecamp?

Basecamp is a web-based project-management tool developed by 37signals in Chicago and launched in 2004. The Ruby on Rails framework was extracted from the Basecamp project.

Basecamp offers features standard to project management platforms, including to-do lists, wiki-style web-based text documents, milestone management, file sharing, time tracking and a calendar, and a messaging system. Mobile accessibility is supported. Notably, it supports unlimited users. It also offers integration with 37signals' own Campfire product, which expands the group messaging functionality of the core platform. Customization, accessibility, and functionality are extended further by the broad range of apps available for free from 3rd parties. A 2-month free trial is available. Pricing is dependent upon space requirements and the number of concurrent projects, not the number of users.

Basecamp Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

Basecamp starts at $15.

Asana, Brightpod, and Birdview are common alternatives for Basecamp.

Reviewers rate Quotes/estimates highest, with a score of 8.3.

The most common users of Basecamp are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(1263)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Based on user reviews, here are the three most common recommendations for Basecamp:

  1. Learn and Utilize Basecamp's Features: Users recommend taking the time to learn about all of Basecamp's features and functions. They suggest getting training or working with someone experienced in Basecamp to fully utilize the platform. This recommendation helps users make the most out of their Basecamp experience.

  2. Set Up a Standardized System: Many users suggest setting up a system or process that everyone can follow when using Basecamp. This recommendation helps to ensure consistency and streamline project management within teams.

  3. Consider Other Tools for Advanced Functionalities: While users find Basecamp handy for organizing projects, offering instructions and feedback, some reviewers suggest using a more advanced tool, like Monday.com, for large teams collaborating on projects. They advise evaluating additional functionalities and comparing prices before deciding on Basecamp.

Overall, users recommend considering Basecamp as a low-cost option for small teams with straightforward projects. It is recommended for organizing projects, managing workflows, facilitating team cooperation, linking departments, coordinating tasks, and storing data. However, users caution against using it for purposes other than its intended use and highlight that compared to more advanced tools, it might seem basic and limited in benefits. It is also suggested to stay updated with appropriate titles and efficiently organize projects while using Basecamp. Additionally, Google Drive is recommended for file management purposes.

Attribute Ratings

Reviews

(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
February 22, 2019

Basecamp Review

Score 9 out of 10
Vetted Review
Verified User
  • Organization of project material and communication across multiple teams within the business.
  • Collaboration, file management, timekeeping.
  • Time savings.
25
Product
Innovation
Marketing
Pricing
Technology
Finance
Project Management
5
  • We use this product as our main project management tool.
  • Implemented in-house
  • Self-taught
easy to learn - absolutely self explanatory
Great ui/ux very intuitive workflow
No
  • salesforce, rally
Ed Lojko | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized

We use Basecamp on projects and ongoing work at the Center for Distributed Learning for communication, collaboration, and to break down tasks into component To Do items. We find that the To Do lists provide a simple "eyeball" method for judging the completeness of tasks.

Our organization consists of various functional teams that are not required to Basecamp. Its use is completely optional but judging by the number of projects currently using it (43), our teams find it a valuable tool.

Some of the projects we are involved in tend to be long-term, slow progress efforts. It would be quite difficult to stay in touch with them without having a record of the goals, desired outcomes, and activity toward those goals. Basecamp solves this problem for us.

  • For us the strength of Basecamp is the To Do list. To Do lists help us in three ways: 1) They help us document how work breaks down into component subtasks; 2) They provide a simple means of tracking work (eyeball method); 3) After the work is complete, the To Do list along with all the comments and notes attached to it provides a means to help predict the level of effort for similar tasks that may need to be done in the future.
  • I personally use To Do lists frequently when reviewing media for online courses like software demonstrations, videos, stills, and any other content that might be included in the course. Each error, be it a typo, flaw, or design issue is documented a single line item. The To Do item is the assigned to a team member to be addressed. Basecamp notifies them via email. These completed lists provide us with a kind of measure of the initial quality of our alpha-level work.
  • I like to refer to Basecamp as "Project Management Lite". Basecamp plays that role well and needs little improvement if used as a project accessory and not as a formal management tool. If I were to wish for one thing it would be that there be some sort of native reporting tool that would help in understanding the level of effort for tasks. I have investigated a few of the third party tools powered by the Basecamp API but have not been satisfied with any so far.
  • For our needs here at the University of Central Florida it would be nice to have expanded options for managing user roles that include a wider range of "Super Powers" as Basecamp calls them.
  • If you have certain projects that contain sensitive data or other information that must remain totally under your own control then you should probably avoid Basecamp since it is hosted entirely on their facilities.
You'll need to understand your security requirements, user management needs, and your data storage requirements.
Project Management (7)
64.28571428571429%
6.4
Task Management
80%
8.0
Team Collaboration
80%
8.0
Support for Agile Methodology
50%
5.0
Support for Waterfall Methodology
50%
5.0
Document Management
50%
5.0
Email integration
80%
8.0
Mobile Access
60%
6.0
Professional Services Automation
N/A
N/A
  • We do not track ROI for Basecamp. Basecamp has enabled many of us to do our jobs more easily and efficiently and has probably led to a more enjoyable work experience for some of us. I believe this intangible to be of high value for us.
1
  • Their self help products like guides and webinars are good.
  • Very quick response time.
  • Almost never need them to begin with.
I've never really had a very important problem with Basecamp that needed real help real fast. One time my billing admin lost access and could not submit a payment. Basecamp support helped straighten that one out quickly :-)
Over the span of 5 years, Basecamp has been available every single time I have signed on. There has never been an event that has caused a loss of project data.
Michael Bartak | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Basecamp is the main communication tool between different departments (marketing, PR, customer care) and our agencies (creative, SEO, social media). It really helps us to stay organised and save capacity of our mailboxes.
  • Connecting all people involved
  • Great project management
  • Accessible from all devices
  • Voting feature
  • Instant messaging
It'a great for project management between companies and agencies.
  • Faster take to market time
9
We are satisfied with Basecamp and will renew it.
Score 10 out of 10
Vetted Review
Verified User
  • Great white label product if you are an agency that has multiple customers or clients needing a web-browser accessible sandbox for brainstorming, concept tracking, version control, copy deck review and all communication resulting from the creative digital process. It was easy to create templates of repeatable process steps and reduced manual labor/input in regards to a project tracking/timeline perspective. Dates were altered but high level tasks often were the same.
  • Our team at the time did not use it for time tracking. It seemed more of a nuisance than a convenience.
  • Build client trust since there was 100% visibility/transparency of decisions being made and a record of documentation behind those decisions. Also cut down on client communication on project status since they could log in 24/7 to gain access to the latest meeting notes or presentation materials.
15
Development, UX, QA, designer, project manager.
15
  • It was used daily to organize a smart but administratively lazy creative team at an old company I worked at. It kept everyone on task and prioritized issues that required immediate attention across multiple projects.
  • Implemented in-house
  • Self-taught
Yes, out of the box. Insanely easy. A junior high schooler could master it in a day.
No
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