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Basecamp

Basecamp

Overview

What is Basecamp?

Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Task Management (117)
    5.0
    50%
  • Team Collaboration (117)
    4.4
    44%
  • Document Management (109)
    3.9
    39%
  • Resource Management (98)
    3.8
    38%

Reviewer Pros & Cons

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Pricing

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Basecamp Business

$99

Cloud
Per Month [Unlimited Users]

Basecamp Personal

Free

Cloud
Limited Capabilities

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://basecamp.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $15 per month per user
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Product Demos

Basecamp Demo

YouTube

Garmin Basecamp demo - Part III

YouTube

Garmin Basecamp demo - Part II

YouTube

Basecamp - 2-minute Demo

YouTube

Garmin Basecamp demo - Part I

YouTube

Basecamp Project Management Review

YouTube
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

4
Avg 7.5

Professional Services Automation

Features that support professional services organizations

7.8
Avg 7.4
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Product Details

What is Basecamp?

Basecamp is a web-based project-management tool developed by 37signals in Chicago and launched in 2004. The Ruby on Rails framework was extracted from the Basecamp project.

Basecamp offers features standard to project management platforms, including to-do lists, wiki-style web-based text documents, milestone management, file sharing, time tracking and a calendar, and a messaging system. Mobile accessibility is supported. Notably, it supports unlimited users. It also offers integration with 37signals' own Campfire product, which expands the group messaging functionality of the core platform. Customization, accessibility, and functionality are extended further by the broad range of apps available for free from 3rd parties. A 2-month free trial is available. Pricing is dependent upon space requirements and the number of concurrent projects, not the number of users.

Basecamp Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

Basecamp starts at $15.

Asana, Brightpod, and Birdview are common alternatives for Basecamp.

Reviewers rate Quotes/estimates highest, with a score of 8.3.

The most common users of Basecamp are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(1262)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Based on user reviews, here are the three most common recommendations for Basecamp:

  1. Learn and Utilize Basecamp's Features: Users recommend taking the time to learn about all of Basecamp's features and functions. They suggest getting training or working with someone experienced in Basecamp to fully utilize the platform. This recommendation helps users make the most out of their Basecamp experience.

  2. Set Up a Standardized System: Many users suggest setting up a system or process that everyone can follow when using Basecamp. This recommendation helps to ensure consistency and streamline project management within teams.

  3. Consider Other Tools for Advanced Functionalities: While users find Basecamp handy for organizing projects, offering instructions and feedback, some reviewers suggest using a more advanced tool, like Monday.com, for large teams collaborating on projects. They advise evaluating additional functionalities and comparing prices before deciding on Basecamp.

Overall, users recommend considering Basecamp as a low-cost option for small teams with straightforward projects. It is recommended for organizing projects, managing workflows, facilitating team cooperation, linking departments, coordinating tasks, and storing data. However, users caution against using it for purposes other than its intended use and highlight that compared to more advanced tools, it might seem basic and limited in benefits. It is also suggested to stay updated with appropriate titles and efficiently organize projects while using Basecamp. Additionally, Google Drive is recommended for file management purposes.

Attribute Ratings

Reviews

(101-109 of 109)
Companies can't remove reviews or game the system. Here's why
December 12, 2014

Basecamp all the way!

Coty Watson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We used another system called Connectwise and it was a nightmare. Basecamp has made us so happy. Connectwise was just an Internet Explorer/ PC computer based program that ran so slow. We had MAC users who wanted to pull out their hair because of the slow connection with the Remote Desktop Version they had to use. Basecamp solved all this, everyone uses it at the same speed, it doesn't matter what kind of computer you're on. Because of Basecamp we were all able to switch to MAC's and it's been great.
Ryan Gibson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Slack,Unfuddle
Slack has recently become our go-to task management and collaboration. Slack is gaining ground in this arena due to its more forward-thinking conversation structure. Basecamp is beginning to feel more like a forum while Slack feels agile and easy to move from conversations at a fast pace. They are both great, but certainly are different in user experience.
June 10, 2014

Basecamp Life

Garrett Bluhm | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • 5pm
Basecamp is likely just as good as or better than most competition out there. It is very easy to use and easy to setup which makes it so you can go from day 1. I've had several conversations with people at Basecamp and they are very intelligent and helpful to resolve any issues I am facing.
February 07, 2014

Basecamp....meh

Score 3 out of 10
Vetted Review
Verified User
We use a product called SmartSheet here for some collaboration. It's really easy to use, in an Excel document, deadlines etc... are all visible.

That's one of the big problems with Basecamp; the deliverables and deadlines are not always completely visible, it takes some digging. if you do end up going with a to-do list, it's incredibly time consuming.
February 05, 2014

Basecamp is the Best!

Hannah Russo | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Teamwork Live; Basecamp was simpler and easier to use and better to boot! It was hard to navigate Teamwork Live, and Basecamp was the complete opposite. I like how the dashboard is organized and allows me to see who has logged on to the platform recently to get an idea of who is using the platform the most.
Dominic Distretti | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
  • Google Docs
Basecamp provides users with better project management tools than Google Docs. The price point is heavily in Google Doc's favor as it is free unless you are utilizing large amounts of space with your documents. I think that both environments do a good job of supporting access via numerous different devices. Both environments also allow users the ability to add third party functionality as needed.
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