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Basecamp

Basecamp

Overview

What is Basecamp?

Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Task Management (117)
    5.0
    50%
  • Team Collaboration (117)
    4.4
    44%
  • Document Management (109)
    3.9
    39%
  • Resource Management (98)
    3.8
    38%

Reviewer Pros & Cons

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Pricing

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Basecamp Business

$99

Cloud
Per Month [Unlimited Users]

Basecamp Personal

Free

Cloud
Limited Capabilities

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://basecamp.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $15 per month per user
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Product Demos

Basecamp Demo

YouTube

Garmin Basecamp demo - Part III

YouTube

Garmin Basecamp demo - Part II

YouTube

Basecamp - 2-minute Demo

YouTube

Garmin Basecamp demo - Part I

YouTube

Basecamp Project Management Review

YouTube
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

4
Avg 7.5

Professional Services Automation

Features that support professional services organizations

7.8
Avg 7.4
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Product Details

What is Basecamp?

Basecamp is a web-based project-management tool developed by 37signals in Chicago and launched in 2004. The Ruby on Rails framework was extracted from the Basecamp project.

Basecamp offers features standard to project management platforms, including to-do lists, wiki-style web-based text documents, milestone management, file sharing, time tracking and a calendar, and a messaging system. Mobile accessibility is supported. Notably, it supports unlimited users. It also offers integration with 37signals' own Campfire product, which expands the group messaging functionality of the core platform. Customization, accessibility, and functionality are extended further by the broad range of apps available for free from 3rd parties. A 2-month free trial is available. Pricing is dependent upon space requirements and the number of concurrent projects, not the number of users.

Basecamp Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

Basecamp starts at $15.

Asana, Brightpod, and Birdview are common alternatives for Basecamp.

Reviewers rate Quotes/estimates highest, with a score of 8.3.

The most common users of Basecamp are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(1262)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Based on user reviews, here are the three most common recommendations for Basecamp:

  1. Learn and Utilize Basecamp's Features: Users recommend taking the time to learn about all of Basecamp's features and functions. They suggest getting training or working with someone experienced in Basecamp to fully utilize the platform. This recommendation helps users make the most out of their Basecamp experience.

  2. Set Up a Standardized System: Many users suggest setting up a system or process that everyone can follow when using Basecamp. This recommendation helps to ensure consistency and streamline project management within teams.

  3. Consider Other Tools for Advanced Functionalities: While users find Basecamp handy for organizing projects, offering instructions and feedback, some reviewers suggest using a more advanced tool, like Monday.com, for large teams collaborating on projects. They advise evaluating additional functionalities and comparing prices before deciding on Basecamp.

Overall, users recommend considering Basecamp as a low-cost option for small teams with straightforward projects. It is recommended for organizing projects, managing workflows, facilitating team cooperation, linking departments, coordinating tasks, and storing data. However, users caution against using it for purposes other than its intended use and highlight that compared to more advanced tools, it might seem basic and limited in benefits. It is also suggested to stay updated with appropriate titles and efficiently organize projects while using Basecamp. Additionally, Google Drive is recommended for file management purposes.

Attribute Ratings

Reviews

(101-125 of 144)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
For example, working with Basecamp is enough for both working with your projects and events and also it keeps the entire department in most the effective way of communicating. Basecamp provides awesome features such as groups, emails, lists, calendar and of course reminders for events. It can be useful for short-term projects and also long term ones. And it has trustworthy security!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Basecamp has worked very well for our small yet long-term projects. I'm not sure how well it would work if you were working on a project where only certain people were allowed to know certain things. The notifications are typically not filtered, and most people can see everything, including who did what/when in Basecamp. You need to be pretty comfortable with everyone on a Basecamp project or you might put your foot in your mouth or overshare easily.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
[Basecamp is well suited for] Working with third party vendors for collaborating on basic forms of project essentials such as schedules, to-do lists, message boards, documents and feedback on the activities completed throughout the day. This is very easy to use for simply asking questions or providing feedback or concerns while avoiding back channel communications or single communications to a single person that represents us or the third party company. It allows for everyone (or those specific to a campfire) to all see and provide feedback or information whenever necessary. It also is a great alternative to endless emails and wasteful meetings.

Where Basecamp tends to fall through the cracks for us, is in regards to the lack of desktop or workstation integration or reliance on third party applications to contribute, read or manage documents. It would also be more useful if there was a desktop like app or phone app that can allow for users to interact with Basecamp without logging in through the webpage. For internal functions, it just doesn't suit our needs since we have our own messenger system, or our document management system for ensuring secure docs stay secure.
Britta Byer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Basecamp is a great resource for design projects. It's easy to assign tasks to designers and have them upload their deliverables.

I wouldn't use it for managing larger projects that have many small pieces as the documents may get lost in a flood. It's also too simple to manage technical projects.
Lisa Keyser | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I find Basecamp uniquely well-suited to my occupation as a freelance web designer and developer. One of newer features makes it especially suitable; recently Basecamp added the ability to define your team and hide certain items from the client. I think it would also shine as a project management tool for smaller organizations and nonprofits looking for an easy-to-use platform. It wouldn't work well in extremely large organizations, especially for its lack of a reports feature. However, smaller teams within large organizations could utilize it to keep on task with projects. When evaluating Basecamp or similar software, important questions would include: How many people will be using the Basecamp? How much file storage space do we require? Do we need the ability to generate status reports? How important is integration with other software currently in use?
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It's perfect for companies with a number of departments and many projects going on at the same time. People can discuss tasks and projects, attach documents and images. Also, Basecamp allows users to make simple edits such as highlight text or make it bold, insert lists and quotes. Basecamp works with all types of files which you can either attach or to share using your Google Drive.
James Underwood | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I think Basecamp is ideally suited to smaller teams and companies (like 25 users or less) looking for something quick, easy, and cost effective. It's seems that's what it's designed for. It's great for small freelancing teams or individuals. It can improve the signal-to-noise ratio of your team's communications and cut down on redundant emails, texts, meetings, and phone calls. It provides a one-stop repository for shared documents, discussions, and tasks. It's easy to learn and use and even basic users can identify some functionality in it.

If you have a larger team like we do, it can still be useful, but it becomes a bit harder to get everyone to adhere to it consistently. While this is true of just about any Project Management tool, Basecamp's lack of robust user management and clunky interface exacerbate it's weaknesses for larger teams.
Chris Magdelain | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Basecamp is particularly well-suited to any project where more than one stake-holder is involved. When you're dealing with one other person and the project is small, email seems to be best (and email happens to be the most "comfortable" communication platform). But when projects are multi-faceted, are on-going or have several decision-makes who all operate on individual schedules, Basecamp does a great job at "collecting" all the data and presenting it in intuitive, chronological fashion.
Patrick Barrett | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
If you are managing simple projects where you need to share assets and gather feedback you should give Basecamp serious consideration. The team behind it have a maniacal focus on simplicity and not bloating their product with features, the result is software that is very easy to use.
Score 2 out of 10
Vetted Review
Verified User
Incentivized
As a project manager I did not feel like Basecamp met my needs and whenever it has come up as a tool choice I agree that it has its strengths from a development perspective. I always recommend that it not be the only tool used to track a project. If given the choice of one tool for project tracking, I strongly advise against it in favor of tools like TeamworkPM or JIRA.
Luke Underwood | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Basecamp is more suited to specific project tracking tasks (both from a global and granular scale). The message board functionality is also useful and in some cases can form "wikis" to support business processes.
Dimitris Rakopoulos | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Basecamp is a tool that has a very mild learning curve. It can be used by anyone with limited knowledge of a project management tool because in essence it is more of a communication tool that helps you gather all communication in one place. For those that are using such a tool is a bit difficult because it is possible to send answers to messages through a normal email client - another plus for the system.
Jonathan Graham | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
This product is well suited for remote project team members working collaboratively on a client engagement. One of the key decisions when evaluating this product is to validate how your team communicates and likes to be informed of tasks, decisions, etc to make sure it's compatible with your team structure and culture for adoption.
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