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Basecamp

Basecamp

Overview

What is Basecamp?

Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Task Management (117)
    5.0
    50%
  • Team Collaboration (117)
    4.4
    44%
  • Document Management (109)
    3.9
    39%
  • Resource Management (98)
    3.8
    38%

Reviewer Pros & Cons

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Rick Gill, CD | TrustRadius Reviewer
Rick Gill, CD
Author, Analyst, Editor, Researcher
Self Employed (Information Services, 1-10 employees)
Verified User
C-Level Executive in Corporate
Marketing & Advertising Company, 1-10 employees
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Pricing

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Basecamp Business

$99

Cloud
Per Month [Unlimited Users]

Basecamp Personal

Free

Cloud
Limited Capabilities

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://basecamp.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $15 per month per user
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Product Demos

Basecamp Demo

YouTube

Garmin Basecamp demo - Part III

YouTube

Garmin Basecamp demo - Part II

YouTube

Basecamp - 2-minute Demo

YouTube

Garmin Basecamp demo - Part I

YouTube

Basecamp Project Management Review

YouTube
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

4
Avg 7.5

Professional Services Automation

Features that support professional services organizations

7.8
Avg 7.4
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Product Details

What is Basecamp?

Basecamp is a web-based project-management tool developed by 37signals in Chicago and launched in 2004. The Ruby on Rails framework was extracted from the Basecamp project.

Basecamp offers features standard to project management platforms, including to-do lists, wiki-style web-based text documents, milestone management, file sharing, time tracking and a calendar, and a messaging system. Mobile accessibility is supported. Notably, it supports unlimited users. It also offers integration with 37signals' own Campfire product, which expands the group messaging functionality of the core platform. Customization, accessibility, and functionality are extended further by the broad range of apps available for free from 3rd parties. A 2-month free trial is available. Pricing is dependent upon space requirements and the number of concurrent projects, not the number of users.

Basecamp Integrations

Basecamp Competitors

Basecamp Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

Basecamp starts at $15.

Asana, Brightpod, and Birdview are common alternatives for Basecamp.

Reviewers rate Quotes/estimates highest, with a score of 8.3.

The most common users of Basecamp are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(1262)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Based on user reviews, here are the three most common recommendations for Basecamp:

  1. Learn and Utilize Basecamp's Features: Users recommend taking the time to learn about all of Basecamp's features and functions. They suggest getting training or working with someone experienced in Basecamp to fully utilize the platform. This recommendation helps users make the most out of their Basecamp experience.

  2. Set Up a Standardized System: Many users suggest setting up a system or process that everyone can follow when using Basecamp. This recommendation helps to ensure consistency and streamline project management within teams.

  3. Consider Other Tools for Advanced Functionalities: While users find Basecamp handy for organizing projects, offering instructions and feedback, some reviewers suggest using a more advanced tool, like Monday.com, for large teams collaborating on projects. They advise evaluating additional functionalities and comparing prices before deciding on Basecamp.

Overall, users recommend considering Basecamp as a low-cost option for small teams with straightforward projects. It is recommended for organizing projects, managing workflows, facilitating team cooperation, linking departments, coordinating tasks, and storing data. However, users caution against using it for purposes other than its intended use and highlight that compared to more advanced tools, it might seem basic and limited in benefits. It is also suggested to stay updated with appropriate titles and efficiently organize projects while using Basecamp. Additionally, Google Drive is recommended for file management purposes.

Attribute Ratings

Reviews

(126-144 of 144)
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December 12, 2014

Basecamp all the way!

Coty Watson | TrustRadius Reviewer
Coty Watson
Project Coordinator/ Trainer
Plastic Surgery Studios (Marketing and Advertising, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
This is a far better service than our previous central managing system. I love that Basecamp is internet based and we're not relying on software that manually has to be updated. This system runs very fast and I've noticed that I've become much more efficient with my own work. I'm able to work anywhere now! So much more freedom.
December 12, 2014

I'm a huge fan of Basecamp

Ryan Gibson | TrustRadius Reviewer
Ryan Gibson
Drupal Developer
Christian Counseling and Educational Foundation (Mental Health Care, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Basecamp is great for small or large teams. In order for it to work efficiently, the entire team really needs to buy into it. If one member insists on using only email then it could render Basecamp ineffective. Other organizations will find that while it's perfect for collaboration, a separate service may be necessary to create actionable items. This isn't necessarily a bad thing, it just means another link in the chain.
December 09, 2014

Fantastic file sharing tool.

Verified User
Account Manager in Marketing
Marketing and Advertising Company, 11-50 employees
Score 8 out of 10
Vetted Review
Verified User
Likelihood to Recommend
  • One word of advice that I would provide for any collaboration tool is to set criteria or rules on what is appropriate to post so that everyone understands what should be a group notice vs. what should be done offline in email or by phone. It can be extremely annoying to get several emails of banter between two different people when a simple phone call could clarify the situation.
  • If you use it to manage a studio or team of creatives, it's important the account manager include a post to let everyone know when the asset is approved and onto it's next phase so they aren't waiting around expecting the asset to come back

December 09, 2014

It won't replace MS Project, but it will replace your share drive.

Verified User
Manager in Marketing
Hospital & Health Care Company, 10,001+ employees
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
We use this more as a repository of all feedback around different projects. This has become a key way that we communicate across different teams in different locations. This also helps us to ensure that, year over year, we have a historical context of why particular decisions were made. It's become an invaluable way to keep the clutter out of email and still keep everyone calling from the same playbook, so to speak. As teams continue to adopt this as a communication tool, we're seeing great results in how we're able to collaborate across different roles.
June 10, 2014

Basecamp Life

Garrett Bluhm | TrustRadius Reviewer
Garrett Bluhm
Marketing Analyst, e-Commerce & Digital Marketing
Reckitt Benckiser (Consumer Goods, 10,001+ employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Basecamp is very useful if you are struggling with keeping a workflow in place and holding people accountable for their actions. I would recommend Basecamp to pretty much any organization as you could be using it among a small team of 5 people, to an entire organization. Another added benefit is that Basecamp is not extremely expensive as some of the competitors are.
February 07, 2014

Basecamp....meh

Verified User
Project Manager in Marketing
Financial Services Company, 1001-5000 employees
Score 3 out of 10
Vetted Review
Verified User
Likelihood to Recommend
I think it's appropriate for a group of people who have a technical background. It's incredibly easy to use, and with little explanation those people can be up and running.

Unfortunately for people who are not technically inclined and don't understand organization it ends up being a complete disaster. Finding files, or comments becomes a nightmare. So training is required.
January 14, 2014

Dominic's Basecamp Review

Dominic Distretti | TrustRadius Reviewer
Dominic Distretti
User Experience Designer
Slalom Consulting (Information Technology and Services, 1-10 employees)
Score 7 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Basecamp works great for tracking project progress, storing files in the cloud, and promoting team discussion. If you need the ability to create new files in the cloud, I would probably recommend Google Docs or something similar to that. Basecamp is a bit pricey compared to other solutions on the market. Also if you're doing software development, bug tracking is not very good.
January 11, 2014

Project Manager's Dream Come True

Verified User
Account Manager in Marketing
Marketing and Advertising Company, 11-50 employees
Score 9 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Basecamp is very helpful for projects with a lot of moving parts. If you're trying to coordinate multiple groups of people who don't normally work together, or who are not in the same location, it provides clarity and an easy "go-to" place to check on the status of multiple deliverables. It's especially helpful for project managers to communicate deadlines and feedback if there are multiple parts of the project running side-by-side. It may not be helpful for simple, shorter projects, as it could add an unnecessary level of complexity. The key question to ask in choosing Basecamp, I think, is if you will have trouble keeping track of different people working on different parts of a single project simultaneously, and if communication would be difficult over email alone.
April 09, 2013

Robust but a bit clunky compared to newer entrants.

Verified User
Director in Social Media
Restaurants Company, 10,001+ employees
Score 4 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Basecamp isn't poor software. It may be that it's my own impatience that makes me more partial to products like Podio where project management modules can be shaped according to one's needs very easily. Basecamp felt like enterprise software...even after the UI redesign.
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