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Basecamp

Basecamp

Overview

What is Basecamp?

Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Task Management (117)
    5.0
    50%
  • Team Collaboration (117)
    4.3
    43%
  • Document Management (109)
    3.8
    38%
  • Resource Management (98)
    3.8
    38%

Reviewer Pros & Cons

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Rick Gill, CD | TrustRadius Reviewer
Rick Gill, CD
Author, Analyst, Editor, Researcher
Self Employed (Information Services, 1-10 employees)
Verified User
C-Level Executive in Corporate
Marketing & Advertising Company, 1-10 employees
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Pricing

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Basecamp Business

$99

Cloud
Per Month [Unlimited Users]

Basecamp Personal

Free

Cloud
Limited Capabilities

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://basecamp.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $15 per month per user
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Product Demos

Basecamp Demo

YouTube

Garmin Basecamp demo - Part III

YouTube

Garmin Basecamp demo - Part II

YouTube

Basecamp - 2-minute Demo

YouTube

Garmin Basecamp demo - Part I

YouTube

Basecamp Project Management Review

YouTube
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

3.9
Avg 7.5

Professional Services Automation

Features that support professional services organizations

7.8
Avg 7.4
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Product Details

What is Basecamp?

Basecamp is a web-based project-management tool developed by 37signals in Chicago and launched in 2004. The Ruby on Rails framework was extracted from the Basecamp project.

Basecamp offers features standard to project management platforms, including to-do lists, wiki-style web-based text documents, milestone management, file sharing, time tracking and a calendar, and a messaging system. Mobile accessibility is supported. Notably, it supports unlimited users. It also offers integration with 37signals' own Campfire product, which expands the group messaging functionality of the core platform. Customization, accessibility, and functionality are extended further by the broad range of apps available for free from 3rd parties. A 2-month free trial is available. Pricing is dependent upon space requirements and the number of concurrent projects, not the number of users.

Basecamp Integrations

Basecamp Competitors

Basecamp Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

Basecamp starts at $15.

Asana, Brightpod, and Birdview are common alternatives for Basecamp.

Reviewers rate Quotes/estimates highest, with a score of 8.3.

The most common users of Basecamp are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(1263)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Based on user reviews, here are the three most common recommendations for Basecamp:

  1. Learn and Utilize Basecamp's Features: Users recommend taking the time to learn about all of Basecamp's features and functions. They suggest getting training or working with someone experienced in Basecamp to fully utilize the platform. This recommendation helps users make the most out of their Basecamp experience.

  2. Set Up a Standardized System: Many users suggest setting up a system or process that everyone can follow when using Basecamp. This recommendation helps to ensure consistency and streamline project management within teams.

  3. Consider Other Tools for Advanced Functionalities: While users find Basecamp handy for organizing projects, offering instructions and feedback, some reviewers suggest using a more advanced tool, like Monday.com, for large teams collaborating on projects. They advise evaluating additional functionalities and comparing prices before deciding on Basecamp.

Overall, users recommend considering Basecamp as a low-cost option for small teams with straightforward projects. It is recommended for organizing projects, managing workflows, facilitating team cooperation, linking departments, coordinating tasks, and storing data. However, users caution against using it for purposes other than its intended use and highlight that compared to more advanced tools, it might seem basic and limited in benefits. It is also suggested to stay updated with appropriate titles and efficiently organize projects while using Basecamp. Additionally, Google Drive is recommended for file management purposes.

Attribute Ratings

Reviews

(26-50 of 144)
Companies can't remove reviews or game the system. Here's why
May 02, 2021

Basecamp is a great communication and organization tool!

Hope Cutchins | TrustRadius Reviewer
Hope Cutchins
Communications Coordinator
Tabernacle Baptist Church (Non-Profit Organization Management, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Basecamp is a really great tool for online collaboration. It was a real lifesaver for planning and executing projects during the pandemic since our staff and volunteer teams could not gather in person very much. The multiple levels of communication and organization help to keep things organized, and if well-used, can help simplify and streamline work so that you're not spending so much time tracking down emails or documents. It can be really helpful for keeping track of everything that's going on in your organization. It does require some setup and management to keep it from getting overwhelming [...] and may require some orientation for new users.
May 02, 2021

Happy With Basecamp

AM
Amy Mauro
Director of Social Marketing
Presentation Multimedia (Marketing & Advertising, 1-10 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Great for remote work. If you don't take care to clean up your folders [they] can quickly become cluttered. It would be nice if there was some sort of timer integrated to track how long things take to do. I know Basecamp is compatible with Toggl but to have an option already available would be a nice bonus for teams who have to maintain a certain time for certain accounts.
April 30, 2021

Great product for communicating about complex digital product features

Verified User
Professional in Product Management
E-Learning Company, 501-1000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Basecamp is great for having in-depth discussions about product feature development with virtual & global teams. It is not a one-stop-shop for development tasks, though. You still need a separate system (like YouTrack, which is what we use) for writing, prioritizing, and scheduling user stories into sprints, and tracking their QA progress through the various development environments. It is more of a supplemental product development tool than a main development tool.
April 28, 2021

Basecamp is a straightforward and easy to use project management tool

Verified User
Manager in Marketing
Telecommunications Company, 501-1000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I would highly recommend Basecamp for most colleagues, and I would say that it's a great project management and collaboration tool that will keep everyone internal and external of an organization on task. Basecamp, however, is not great for a back-and-forth discussion because that would create too many emails and details will get lost in the process. A conference call or instant messages might be better suited for that, but in terms of bigger-picture project discussion, progress, and updates, Basecamp is fantastic.
April 14, 2021

A project management tool that streamlines our process

Heather Miller | TrustRadius Reviewer
Heather Miller
Senior Graphic Designer
Oregon State University Marketing (Marketing and Advertising, 1001-5000 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Basecamp is great for the organization of design or copy comps and sharing progression of the project. It is not meant to be only a file share site, but integrates well with box, dropbox, and Google Drive for larger files. It allows for client sharing, so that only certain messages and files are seen by your clients, but requires a bit of training within your team to function properly.
April 13, 2021

Great functionality for the price if you invest the time in making it work for you

TS
Tanya Sloan
Director of Philanthropy
Children's Cancer Association (Non-profit Organization Management, 11-50 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Like any project management software, it is only useful if it is used. Teams that struggle with organization and accountability will benefit from having one place to store everybody's to-do lists, organized either by person, by area of responsibility, or by workflow channel, as well as links to critical documents. The ability to participate in-app but also manage replies and communication via email is very useful to folks who struggle with adopting new technology. Projects that have a lot of relational decisions/deadlines (once this is completed, do this) might struggle.
April 08, 2021

Cost-Effective and Feature-Rich

Verified User
Director in Information Technology
Management Consulting Company, 11-50 employees
Score 8 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Basecamp is very well-suited for organisations that need an end-to-end solution to manage simpler projects that do not comprise complex work breakdown structures. If you need a platform to help manage such engagements then Basecamp is ideal for you.

If you're looking for a solution for very complex practice management then you may find challenges with Basecamp (it doesn't support a full agile/scrum model, for example). However if you want a platform that can be provisioned within minutes and can be deployed across an organisation at speed then Basecamp is definitely the answer!
April 08, 2021

Great basic project management tool. No frills.

Nicholas Kouvatsos | TrustRadius Reviewer
Nicholas Kouvatsos
Marketing Director
Global Publishing, Inc. (E-Learning, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Basecamp is a basic task list tool with a few cool features, and is well suited for most companies to track their projects. It's not comprehensive enough that I would log into it every day to review what's coming up that day, so I delegate that out to a project manager. But I would certainly recommend it to anyone to use as long as they are willing to log in daily or they have someone to log in daily and monitor.
April 07, 2021

Basecamp: one of the best project management tools out there

Lee L Kennedy | TrustRadius Reviewer
Lee L Kennedy
Analytics Director
TLo Ventures (Marketing and Advertising, 1-10 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Basecamp is a great project management system overall, and it is reasonably priced. If you work on multiple projects and want to have to-dos for yourself, tasks you work on with other coworkers, and want a dashboard that you'll come back to every day/week to check on the status of everything, it will get the job done.
March 04, 2021

Basecamp is all the Buzz!

Michelle Hidalgo | TrustRadius Reviewer
Michelle Hidalgo
Annual Fund Coordinator
Healthy Smiles, Healthy Children: Foundation of American Academy of Pediatric Dentistry (Non-Profit Organization Management, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
It's great for basic communication and data sharing needs with a group for meetings and events. On your home screen you are easily able to view your projects and teams you are a part of. It isn't great for more advanced needs such as a calendar, customization and other advanced features.
May 10, 2020

Solution for projects and team communication.

Penelope Brown | TrustRadius Reviewer
Penelope Brown
Dining Room Manager
Kohler Co. (Consumer Goods, 10,001+ employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I recommend it for its simplicity and how easy it is to use without the need to resort to experts to explain its use. Also, if they are projects that are very short or easy to carry out, then Basecamp is the ideal for those cases without exception.
January 24, 2020

I love Basecamp

Verified User
Contributor in Other
Higher Education Company, 10,001+ employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Basecamp is suited for collaborative projects or just a place for people to come together to use as a platform for engagement. This can also be used as a good tool for project management where you can keep track of projects and events, and document management in a company. Its user-friendly interface allows users to use it easily and efficiently.
December 12, 2019

Basecamp brought us all together!

Verified User
Employee in Customer Service
Food & Beverages Company, 1-10 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
We loved the way we could all share our information for the joint promotion and it was really clear of actions and what was still needed to be completed at a glance The joint message thing was sometimes a pain - I would rather just see everyone else's info on the portal but they had the option to share with all which sometimes was not needed.
December 10, 2019

Communicate easily using Basecamp

Shreshthi Mehta, PMP®, PHR® | TrustRadius Reviewer
Shreshthi Mehta, PMP®, PHR®
HRIS Manager
Baycove Human Services (Hospital & Health Care, 1001-5000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is a good tool that integrates information from multiple users. It is great to connect with other users. I can review discussions by date if I have been away for a long time. It is easy to view and add comments in response to other questions.

If a question or response is unsuitable for the group, it can be dismissed.

Many consider Basecamp to be a project management tool. In my opinion, it should not be used for project management.
November 19, 2019

Decent Application but Could Use Some Improvements

Karen Zelzer | TrustRadius Reviewer
Karen Zelzer
Environmental Specialist II
Carnow Conibear & Assoc., Ltd. (Environmental Services, 11-50 employees)
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It's good for simple organization of projects and allows our employees to use it remotely, but it's not always user friendly. There also seems to be quite a bit of useless notifications, such as seeing that someone changed who can access the project. I'm sure in some cases this is needed, but the notifications become cluttered and annoying at times. Wish there was a better way at filtering notifications or what information needs to be shared will all members of the project.
October 26, 2019

Basecamp - a great tool for first time project management software users, small groups, and those needing flexibility

Joe Hallissey | TrustRadius Reviewer
Joe Hallissey
Associate Director - Digital Marketing
Mercy Home for Boys & Girls (Non-Profit Organization Management, 201-500 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Basecamp is an excellent software product for small groups to keep a project organized and discussion to be contained. Additionally, each user could create their own Basecamp projects organize their own personal projects or even their own life!

On the other hand, if your project is complex, has many users, or requires more structure, this is not the tool for you. I would not consider Basecamp if I used a specific project management methodology.
October 03, 2019

Basecamp Project Management -- a lot of management for a small price

John Kobel | TrustRadius Reviewer
John Kobel
Search Marketing Specialist
CF Search Marketing (Marketing and Advertising, 11-50 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Copying a template to a New Project is easy, once a template is created. Tasks and To-Dos can be assigned to people quickly. A project can be viewed quickly to see what is left to do, but there is no prioritizing system within a project or by individual projects. It also is not so easy to review projects by the due date.
October 02, 2019

Use Basecamp if you want a no-fuss, streamlined project management tool (and make sure to check out their take on Agile!)

Veronika Baranovska | TrustRadius Reviewer
Veronika Baranovska
Inbound Marketing Manager
Sendible (Internet, 11-50 employees)
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Basecamp is a simple project management tool that has the potential to replace other tools you're currently using. Whenever it comes to apps like this you need to think what your team requirements are and how complicated you want your project management to be. If you need simple to-do lists and there's not a lot of volume in terms of users, projects and tasks, Basecamp could be the right tool for you.

In my role, I need to plan much more in advance and seeing the work unfold visually is the most important factor for me, so I wouldn't rate Basecamp as highly.
October 01, 2019

To accomplish your mission, you need a good Basecamp.

Anthony Burke | TrustRadius Reviewer
Anthony Burke
Employee in Customer Service
Jemully Media (Marketing and Advertising, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
We used this at a creative digital agency. There were many clients, and Basecamp was very reliable and effective at keeping everything organized and clear. Each project dashboard makes it easy to see upcoming deadlines, checking or submitting recent progress updates, and keeping detailed to-do lists. You also have message board and chat features making communication an important feature that is optimized even for remote employees.
September 27, 2019

A good, innovative, collaborative tool

Verified User
Partner in Product Management
Information Technology and Services Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is great for ad-hoc projects where you need quick collaborations and on the fly reporting and discussions but you need an admin to do the initial setup and handling. It may not be very suitable for comprehensive project management and collaboration and an absolute no-no if you need something for just the end-users.
September 27, 2019

A tool with an intuitive design that has excellent management features

Katy Beck | TrustRadius Reviewer
Katy Beck
Software Developer
Redgate Software (Computer Software, 501-1000 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Basecamp is highly suited for your work where you have to manage your work, organize your team and plan your schedules. It allows you to keep everything onboard even your professional conversations about a project like giving ideas and improvement about any specific area of work etc. It helps you in keeping your team together so that best work efficiency could be done.
September 25, 2019

Cost effective collaboration tool for large teams

Shiva Krishna | TrustRadius Reviewer
Shiva Krishna
Oracle Cloud Procure to Pay Consultant
Expedia (Entertainment, 5001-10,000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
We were a large team, so basecamp came in handy in collaborating and tracking tasks. We needed some training documentation to be made available for both internal and external users. Without Basecamp we would need to work with IT department, take several approvals, get a URL and give the training material to IT department, so that they can upload it. With Basecamp, there is no dependency on IT department. We created a portal and uploaded the training material and made it available to the audience within an hour.
September 25, 2019

Basecamp for Simple Collaboration

Ryan Olsen 📱 | TrustRadius Reviewer
Ryan Olsen 📱
Digital Marketing Manager
Sikich (Accounting, 501-1000 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It's suited for small teams or projects that are not all that complex. When you start adding requirements, you will look for other solutions at that point. It's also great for cross collaboration on one-off projects between departments or to create visibility for others around the company. Very straightforward and to the point.
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