Skip to main content
TrustRadius
Basecamp

Basecamp

Overview

What is Basecamp?

Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

Read more
Recent Reviews
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Task Management (117)
    5.3
    53%
  • Team Collaboration (117)
    4.7
    47%
  • Document Management (109)
    4.2
    42%
  • Resource Management (98)
    4.1
    41%

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing

Basecamp Business

$99

Cloud
Per Month [Unlimited Users]

Basecamp Personal

Free

Cloud
Limited Capabilities

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://basecamp.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $15 per month per user
Return to navigation

Product Demos

Basecamp Demo

YouTube

Garmin Basecamp demo - Part III

YouTube

Garmin Basecamp demo - Part II

YouTube

Basecamp - 2-minute Demo

YouTube

Garmin Basecamp demo - Part I

YouTube

Basecamp Project Management Review

YouTube
Return to navigation

Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

4.2
Avg 7.5

Professional Services Automation

Features that support professional services organizations

7.8
Avg 7.4
Return to navigation

Product Details

What is Basecamp?

Basecamp is a web-based project-management tool developed by 37signals in Chicago and launched in 2004. The Ruby on Rails framework was extracted from the Basecamp project.

Basecamp offers features standard to project management platforms, including to-do lists, wiki-style web-based text documents, milestone management, file sharing, time tracking and a calendar, and a messaging system. Mobile accessibility is supported. Notably, it supports unlimited users. It also offers integration with 37signals' own Campfire product, which expands the group messaging functionality of the core platform. Customization, accessibility, and functionality are extended further by the broad range of apps available for free from 3rd parties. A 2-month free trial is available. Pricing is dependent upon space requirements and the number of concurrent projects, not the number of users.

Basecamp Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

Basecamp starts at $15.

Asana, Brightpod, and Birdview are common alternatives for Basecamp.

Reviewers rate Quotes/estimates highest, with a score of 8.3.

The most common users of Basecamp are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(1260)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Based on user reviews, here are the three most common recommendations for Basecamp:

  1. Learn and Utilize Basecamp's Features: Users recommend taking the time to learn about all of Basecamp's features and functions. They suggest getting training or working with someone experienced in Basecamp to fully utilize the platform. This recommendation helps users make the most out of their Basecamp experience.

  2. Set Up a Standardized System: Many users suggest setting up a system or process that everyone can follow when using Basecamp. This recommendation helps to ensure consistency and streamline project management within teams.

  3. Consider Other Tools for Advanced Functionalities: While users find Basecamp handy for organizing projects, offering instructions and feedback, some reviewers suggest using a more advanced tool, like Monday.com, for large teams collaborating on projects. They advise evaluating additional functionalities and comparing prices before deciding on Basecamp.

Overall, users recommend considering Basecamp as a low-cost option for small teams with straightforward projects. It is recommended for organizing projects, managing workflows, facilitating team cooperation, linking departments, coordinating tasks, and storing data. However, users caution against using it for purposes other than its intended use and highlight that compared to more advanced tools, it might seem basic and limited in benefits. It is also suggested to stay updated with appropriate titles and efficiently organize projects while using Basecamp. Additionally, Google Drive is recommended for file management purposes.

Attribute Ratings

Reviews

(51-75 of 144)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Basecamp has been a great tool to get our teams working together and to share information. We haven't been using it as much this past year, and I am not sure why, but 2-3 years ago it was really great for our organization.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I've always used it for project and ad campaign management and I think it excels at both. We used it as a central meeting hub for sales, operations, and creative teams as well as the client in some instances.

Honestly, in all the instances I've used Basecamp it's worked exceptionally well. I'm sure there are instances where Basecamp is not ideal but in the Advertising world, I've always thought it was a great fit for our needs.
Kim Norbeck | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Basecamp, in our case, is excellent for users at multiple offices or locations. It simplifies communication and storage of projects for access for all members, provides daily updates on the projects, and allows for consistent communication to all involved. It might not be as appropriate if a group/company already has a common method for project management.
Martha Batruny | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is a great product for our company and giving excellent performance. Automatic check-ins are also a blessing in disguise for every kind of organization. This is a simple and interactive application for those organization where there is a need to do many tasks within a team. It is also an effective software that takes less effort to set up than others.
John Petit | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It offers the organization the simplification of work methods and favors the circulation of information among users. For the simplification of working methods and for favoring a fluid circulation of information among users. It offers management of multiple users, files, creation of milestones/goals, and whiteboards to upload and download functions.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Having regional clients can be tricky but Basecamp kept everyone in the know. We can separate things out by campaign and it was easy having different people contributing. I also used it in college where we kept track of assignments and upcoming modules to work on.
Jared DeLong | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Basecamp is great if you're tight on a budget and want a simple, yet powerful tool that can handle lots of users. It's also great if you're on a budget, especially as your team and clientele grow. If you have a repeatable process that you can build out into a template of to-dos, then that would be another reason to use Basecamp.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Basecamp is great for companies seeking to centralize internal communication, while also providing the opportunity for special teams to operate within their own project hub. Basecamp is not super overwhelming for users, so this works great for companies that aren't not familiar with sophisticated project/resource management tools.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
I like how easy it is to use Basecamp, but we decided to switch to HubSpot completely because they have their own project management system now. I would say if you are a small company with small teams, Basecamp can be your go-to solution, but once you grow bigger and need more integrations/features, you might want to find something more advanced.
Andy Abramson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Basecamp is great for teams. It is really useful for teams that work in multiple locations. The mobile access has been improving over time and has gotten to the point where 95% of my use is able to be done on mobile. Email of notices is great but It is less appropriate for people who prefer to live outside of email and need to be aware of what is happening. Notifications in-app help, but they can become annoying.
Yosa Addiss | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Incentivized
Basecamp is suited to individual small tasks to collaborate with others. It is a free tool and that can make it an excellent gateway into the world of project management tools. I recommend it as an option for people just starting out.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
My only use of Basecamp has been in a marketing agency, so my experience in scenarios is limited, but I have a hard time imagining a job where Basecamp wouldn't be useful. We manage techs, writers, designers, developers, photographers, videographers, and generalists all working in their areas of expertise as well as on team projects and Basecamp handles it seamlessly.
Nathan Sichilongo | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I have found that Basecamp is best suited to teams that work on media related content and share a number of files. This means content management teams, and media producers can find a lot of use for Basecamp. Other people may not have the same results. For example, IT professionals would look at something like JIRA and maybe admin executives may use Trello.
Kinga Odziemek | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Basecamp will work wonders for advertising agencies, graphic designers, HR departments or even an IT environment. Wherever you have a lot of people to manage, and a lot of projects to be done, and a lot of tasks to delegate, Basecamp will put it all together and let you think about your business rather than about how to get your business organized. I can't think of an example where Basecamp wouldn't play a crucial role.
Laura Cain | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Basecamp is definitely a useful tool if there is a lot of collaboration among team members and/or across departments. If you work at a company where everyone is relatively autonomous, this wouldn't be necessary, but for situations where multiple team members are touching a project this is absolutely necessary.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Basecamp is a terrific project management tool. It's one-stop shopping, a platform to share and store assets, schedule projects, message boards, and group chat. If you're looking for a platform where your internal and external stakeholders can collaborate efficiently, then Basecamp is it. The layout can be a bit confusing to newcomers so there is an adjustment period. There is also the baffling inability to bulk upload and download. But overall, I would highly recommend Basecamp. Once you get into it and use it on a consistent basis, you'll be hooked.
January 08, 2019

Basecamp for team growth

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Basecamp is well developed, lets you manage project easily without any problems. It has multiple categorizations so that team members can work on an individual category without any clashes with other members. Easily manages tasks, you can move one task from one category to another if you have placed it in the wrong category. It is the easiest conversation saver in order to stay on track and maintain the flow of project sharing messages back and forth. It also helped us by saving our documents and client files on a central location so that we can get any file whenever we require.

It is easy to use and compatible with many devices.

It has great features like :
  • Interactive Gantt charts
  • History checker
  • Messaging
  • Task management
  • Set priorities of tasks
  • Calendar
Jessica Meadows Rich | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
If you have a lot of different projects that run concurrently and have a lot of moving parts, I think Basecamp is especially beneficial to help not only the project manager keep track of progress, but for everyone in the group to understand where they are in the process and to make sure goals and expectations and deadlines are clear. It has meant that we have less meetings, which has made us much more efficient.

I think if your projects really depend on dependencies, you'll need another program, however. And perhaps if you work at a very granular level, this may not have the level of detail you need.
Return to navigation