Skip to main content
TrustRadius
Basecamp

Basecamp

Overview

What is Basecamp?

Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

Read more
Recent Reviews
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Task Management (117)
    5.0
    50%
  • Team Collaboration (117)
    4.4
    44%
  • Document Management (109)
    3.9
    39%
  • Resource Management (98)
    3.9
    39%

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing

Basecamp Business

$99

Cloud
Per Month [Unlimited Users]

Basecamp Personal

Free

Cloud
Limited Capabilities

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://basecamp.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $15 per month per user
Return to navigation

Product Demos

Basecamp Demo

YouTube

Garmin Basecamp demo - Part III

YouTube

Garmin Basecamp demo - Part II

YouTube

Basecamp - 2-minute Demo

YouTube

Garmin Basecamp demo - Part I

YouTube

Basecamp Project Management Review

YouTube
Return to navigation

Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

4
Avg 7.5

Professional Services Automation

Features that support professional services organizations

7.8
Avg 7.4
Return to navigation

Product Details

What is Basecamp?

Basecamp is a web-based project-management tool developed by 37signals in Chicago and launched in 2004. The Ruby on Rails framework was extracted from the Basecamp project.

Basecamp offers features standard to project management platforms, including to-do lists, wiki-style web-based text documents, milestone management, file sharing, time tracking and a calendar, and a messaging system. Mobile accessibility is supported. Notably, it supports unlimited users. It also offers integration with 37signals' own Campfire product, which expands the group messaging functionality of the core platform. Customization, accessibility, and functionality are extended further by the broad range of apps available for free from 3rd parties. A 2-month free trial is available. Pricing is dependent upon space requirements and the number of concurrent projects, not the number of users.

Basecamp Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

Basecamp starts at $15.

Asana, Brightpod, and Birdview are common alternatives for Basecamp.

Reviewers rate Quotes/estimates highest, with a score of 8.3.

The most common users of Basecamp are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(1262)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Based on user reviews, here are the three most common recommendations for Basecamp:

  1. Learn and Utilize Basecamp's Features: Users recommend taking the time to learn about all of Basecamp's features and functions. They suggest getting training or working with someone experienced in Basecamp to fully utilize the platform. This recommendation helps users make the most out of their Basecamp experience.

  2. Set Up a Standardized System: Many users suggest setting up a system or process that everyone can follow when using Basecamp. This recommendation helps to ensure consistency and streamline project management within teams.

  3. Consider Other Tools for Advanced Functionalities: While users find Basecamp handy for organizing projects, offering instructions and feedback, some reviewers suggest using a more advanced tool, like Monday.com, for large teams collaborating on projects. They advise evaluating additional functionalities and comparing prices before deciding on Basecamp.

Overall, users recommend considering Basecamp as a low-cost option for small teams with straightforward projects. It is recommended for organizing projects, managing workflows, facilitating team cooperation, linking departments, coordinating tasks, and storing data. However, users caution against using it for purposes other than its intended use and highlight that compared to more advanced tools, it might seem basic and limited in benefits. It is also suggested to stay updated with appropriate titles and efficiently organize projects while using Basecamp. Additionally, Google Drive is recommended for file management purposes.

Attribute Ratings

Reviews

(126-142 of 142)
Companies can't remove reviews or game the system. Here's why
Ryan Gibson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Basecamp has created a place where threads are simple and engaging, this has increased productivity.
  • Basecamp has allowed for our non technical staff to give input and it does so in a way that most users enjoy it.
  • Basecamp could use more tools that control importance of tasks.
Score 8 out of 10
Vetted Review
Verified User
  • While I don't have actual ROI tied to this I would say we have seen a reduction in the amount of time our traffic person has to deal with scheduling and routing projects by at least 75% of her job and it enables the entire team to review at the same time.
Score 10 out of 10
Vetted Review
Verified User
  • We've increased efficiency of communication for various teams, who are juggling a lot of projects at once.
  • We've increased visibility of what projects are happening at the same time, to alleviate conversations about resourcing.
  • It has increased the amount of process (you can decide if that's good or bad) - which has been something we've had to reinforce internally.
Dominic Distretti | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
  • Basecamp helped facilitate better team communication
  • Basecamp helped the team track their progress both overall and with individual milestones
  • Basecamp was fairly intuitive and didn't require a lot of time for people to get used to and begin effectively utilizing it.
Score 9 out of 10
Vetted Review
Verified User
  • By keeping all files in a single location and organizing feedback on these files in a clear way, Basecamp has had a direct impact on the time I (the project manager), the designers, and the developers spend on administrative tasks (like organizing files, updating a calendar, setting up conference calls, etc.). It has probably reduced the amount of time spent on indirect project tasks by 50%. This, to me, means that everyone on the project is focusing on the work itself for 90% of their time (as opposed to 80% before), instead of using their time worrying about the project organization.
  • Basecamp has definitely improved communication between team members. There are virtually no instances of miscommunication on client feedback while we're using Basecamp. If we weren't using the software, there could be 3-4 times over the course of 3 months where feedback was lost in an email thread or not received at all. Since Basecamp keeps a running log of communication, you can always go back to it as a reliable method of communication.
  • After a project is over, I find myself compiling working files and storing them on our servers. I used to spend hours hunting through my inbox for these files to put them into order and organize them in my personal files. Basecamp does this for me. It reduces my time spent archiving by ~5 hours per project.
Score 8 out of 10
Vetted Review
Verified User
  • Clearly Basecamp is a low-cost and highly flexible solution for project management and as such, measuring in terms of ROI is a rather difficult challenge. While I cannot quantify the ROI, I can state with certainty that on that measure it would pass any test.
Score 10 out of 10
Vetted Review
Verified User
  • Build client trust since there was 100% visibility/transparency of decisions being made and a record of documentation behind those decisions. Also cut down on client communication on project status since they could log in 24/7 to gain access to the latest meeting notes or presentation materials.
Return to navigation