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Basecamp

Basecamp

Overview

What is Basecamp?

Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Task Management (117)
    5.1
    51%
  • Team Collaboration (117)
    4.4
    44%
  • Document Management (109)
    3.9
    39%
  • Resource Management (98)
    3.9
    39%

Reviewer Pros & Cons

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Pricing

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Basecamp Business

$99

Cloud
Per Month [Unlimited Users]

Basecamp Personal

Free

Cloud
Limited Capabilities

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://basecamp.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $15 per month per user
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Product Demos

Basecamp Demo

YouTube

Garmin Basecamp demo - Part III

YouTube

Garmin Basecamp demo - Part II

YouTube

Basecamp - 2-minute Demo

YouTube

Garmin Basecamp demo - Part I

YouTube

Basecamp Project Management Review

YouTube
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

4
Avg 7.5

Professional Services Automation

Features that support professional services organizations

7.8
Avg 7.4
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Product Details

What is Basecamp?

Basecamp is a web-based project-management tool developed by 37signals in Chicago and launched in 2004. The Ruby on Rails framework was extracted from the Basecamp project.

Basecamp offers features standard to project management platforms, including to-do lists, wiki-style web-based text documents, milestone management, file sharing, time tracking and a calendar, and a messaging system. Mobile accessibility is supported. Notably, it supports unlimited users. It also offers integration with 37signals' own Campfire product, which expands the group messaging functionality of the core platform. Customization, accessibility, and functionality are extended further by the broad range of apps available for free from 3rd parties. A 2-month free trial is available. Pricing is dependent upon space requirements and the number of concurrent projects, not the number of users.

Basecamp Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

Basecamp starts at $15.

Asana, Brightpod, and Birdview are common alternatives for Basecamp.

Reviewers rate Quotes/estimates highest, with a score of 8.3.

The most common users of Basecamp are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(1262)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Based on user reviews, here are the three most common recommendations for Basecamp:

  1. Learn and Utilize Basecamp's Features: Users recommend taking the time to learn about all of Basecamp's features and functions. They suggest getting training or working with someone experienced in Basecamp to fully utilize the platform. This recommendation helps users make the most out of their Basecamp experience.

  2. Set Up a Standardized System: Many users suggest setting up a system or process that everyone can follow when using Basecamp. This recommendation helps to ensure consistency and streamline project management within teams.

  3. Consider Other Tools for Advanced Functionalities: While users find Basecamp handy for organizing projects, offering instructions and feedback, some reviewers suggest using a more advanced tool, like Monday.com, for large teams collaborating on projects. They advise evaluating additional functionalities and comparing prices before deciding on Basecamp.

Overall, users recommend considering Basecamp as a low-cost option for small teams with straightforward projects. It is recommended for organizing projects, managing workflows, facilitating team cooperation, linking departments, coordinating tasks, and storing data. However, users caution against using it for purposes other than its intended use and highlight that compared to more advanced tools, it might seem basic and limited in benefits. It is also suggested to stay updated with appropriate titles and efficiently organize projects while using Basecamp. Additionally, Google Drive is recommended for file management purposes.

Attribute Ratings

Reviews

(76-100 of 142)
Companies can't remove reviews or game the system. Here's why
Megan Ronecker | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • It's made project edits more quick and efficient for me instead of scrolling back through past emails with multiple people, saving me time and money.
  • I currently don't pay for basecamp as my clients have added me to their own programs, but it is a bit pricey if you don't use it often enough.
  • Makes it quick and easy to check back in with clients on edits and new projects so I don't have to rely on myself to remember.
Christine Austin | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Limits to file uploads and storage can be quite annoying, especially if you are working with design files which can get quite large
  • Day to day communication replacement with clients has been a life saver
Elizabeth Torres | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • Productivity, keeps all the team attentive to the fulfillment of their assigned tasks.
  • Efficiency, you manage to organize yourself in such a way that you meet the dates guidelines.
  • You save money, which is good for business.
  • Helps detect critical points in time that delay projects, act on time and change to continue.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Sped up the process of adding a variety of tasks into a timeline (for example, ads for a following year.) You can put them in and know you will get notified of upcoming due dates
  • I like to use Basecamp to add ideas for the future, with due dates several months out. It allows my team to implement those ideas without them being lost
  • Google Apps integration has saved so much time, no more guessing on what version is the latest.
  • One negative: I wish the import from one version to another was better
Horacio Carcamo | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • For a business, its great for the value, $99 a month with everything included, its worth it
  • It keeps from hiring additional human resource for tracking and organization
  • It increases productivity and delivery times and projects are more precise
May 03, 2018

Camp all dayyyy

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Positive: It allowed our supervisor to keep an eye on our progress without needing to spend time sending emails to check in.
  • Negative: People take advantage of use and use TOO often.
  • Positive: You can turn off notifications during certain times. So you can enjoy your free time.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • As our organization grew, we couldn't handle the tool due to the lack of support for agile methods. We were a tech-heavy company and needed something much more flexible. Our technical resources had issues prioritizing tasks which eventually lead us to swap software.
  • Basecamp was really popular amongst the management team. We found it really useful to run through checklists, share critical documents and communicate. Thats why i think that Basecamp is best suited for small teams to work dynamically together.
Himanshu Singh | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Positive - Speed gives the fast project completion
  • Positive - Low budget means better cost optimization
  • Negative - If you have website version, there will be lack of functionalities. Hence, not for complicated project management.
January 19, 2018

Basecamp is excellent!

Barbara Carneiro | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • We went from managing crazy amounts of emails to having it all in one spot.
  • Clients interacting and seeing progress reduced the amount of meetings significantly.
  • Clients seeing our whole process, even before they signed allowed us to position for conversion and close more details because they could see we had our process fully documented in Basecamp through templates.
Nicolas Costa Ossa | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Basecamp was the first team/project management tool we started using as a company. It was very useful at the beginning to help us organize our projects. You could see very tangibly the benefits of using Basecamp on a project vs not using it. The project using basecamp had better results in terms of task management and the overall execution.
  • The greatest impact is the visibility that is raised when using basecamp on a project - visibility in all levels, from execution to management to client side.
  • Over the years as we got more sophisticated and our services and processes expanded, we started feeling that Basecamp was not for us anymore. The ux/ui factor was a huge one when we decided to switch tools.
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