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Basware Procure-to-Pay

Basware Procure-to-Pay

Overview

What is Basware Procure-to-Pay?

A solution for all purchase order sources by integrating into any existing procurement or ERP system, with an e-Invoicing solution to automate invoice capture, touchless accounts payable automation, and e-procurement natively integrated.

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Recent Reviews

TrustRadius Insights

Basware is a versatile software that has been widely adopted by various departments across all 16 global sites. Users have found it to be …
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I wouldn't suggest it.

1 out of 10
July 23, 2014
Incentivized
Basware is used to assist in the purchasing process. We use the software to go through electronic approvals of purchasing and processing …
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Pricing

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What is Basware Procure-to-Pay?

A solution for all purchase order sources by integrating into any existing procurement or ERP system, with an e-Invoicing solution to automate invoice capture, touchless accounts payable automation, and e-procurement natively integrated.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Basware Procure-to-Pay?

A solution for all purchase order sources by integrating into any existing procurement or ERP system, with an e-Invoicing solution to automate invoice capture, touchless accounts payable automation, and e-procurement natively integrated.

Basware Procure-to-Pay Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(13)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Basware is a versatile software that has been widely adopted by various departments across all 16 global sites. Users have found it to be an efficient solution for implementing a paper-free invoice system, making the process of accounts payable invoices seamless and hassle-free. With its clear and user-friendly interface, Basware allows for quick and accurate processing of unpaid invoices, enabling users to easily review, code, and approve them before transferring them to the payment database for processing.

One of the primary use cases of Basware is invoice processing, where users can upload invoices into the system and match them with related purchase orders. This feature greatly streamlines the workflow and eliminates the need for manual data entry. Additionally, Basware serves as a powerful workflow tool for coding and approving invoices not directly associated with purchase orders.

Customers appreciate the ease of implementation and navigation that Basware offers compared to other software options. It is especially beneficial for high-volume invoice processing, with some accounts payable departments successfully handling around 2000 invoices per month using Basware. However, there are some reviewers who express concerns about the software being antiquated and having unnecessary steps in the process.

In summary, Basware caters to the needs of various departments by providing a comprehensive solution for managing accounts payable invoices. Its user-friendly interface and efficient workflow processes make it an effective tool for streamlining invoice processing tasks and transitioning towards a paper-free system.

Fast and reliable performance: Many users have praised Basware for its fast and reliable performance, with very rare downtime during their usage. They appreciate the efficiency of the system, allowing them to process invoices quickly and easily.

Great customer support: The great support team at Basware has been commended by several users for addressing their needs in a timely and efficient manner. Customers appreciate the excellent customer service provided by Basware, as well as their willingness to work closely with them for any customizations required.

Intuitive interface: Users find Basware's software interface to be clear and intuitive, making it easy to navigate and understand. They appreciate being able to see the entire history of what happened to an invoice without any confusion or difficulty.

Cons:

  1. Limited invoice restoration: Some users have expressed frustration that once a document is canceled in the 'cancellation queue', it cannot be restored or viewed, limiting their ability to retrieve important information.
  2. Slow and freezing performance: Several reviewers have reported that the program occasionally opens slowly and freezes, requiring a restart. This issue can disrupt workflow and cause delays in invoice processing.
  3. Inefficient navigation for past invoices: Users have suggested that there should be an easier way to view past invoices as the current method requires selecting from a pull-down menu each time. This extra step adds unnecessary complexity and hampers user efficiency.

Attribute Ratings

Reviews

(1-5 of 5)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
We used it for some of our day to day accounting, but it was mostly utilized by our Accounts Payable department. We had numerous companies giving presentations of why their software is the best and we picked Basware. That should speak for itself. It was easy to implement and easy to navigate.
  • Easy
  • Not buggy like a lot of software out there
  • None that I can think of
We really liked the customer service. You could just call them up with a problem and they would stay on the phone to work with you to fix the problem.
  • Employee efficiency
  • Easy to train new people
  • Great customer service
I like them both for different reasons.
Not currently using Basware as we just implemented MRI.
  • Implemented in-house
Score 1 out of 10
Vetted Review
Verified User
Incentivized
Basware is used to assist in the purchasing process. We use the software to go through electronic approvals of purchasing and processing invoices for the properties. It makes the process standard across centers, however, I feel it is antiquated and needs many more steps than necessary for the process. Overall, I have a negative impression of it.
It makes everything trackable, which I suppose is good.
I did not select Basware, so I do not know the alternatives.
It is not my choice. It is chosen through corporate.
July 21, 2014

Basware

Umang Bhavsar | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Incentivized
I have been the main support person and key implementer for Basware. Basware is used by all departments across all 16 global sites around world. Basware helps us to implement a paper free invoice system across globe.
  • Light Application works very well
  • Work Flow management very nice
  • Allows multiples system to work well
  • Application Bugs
  • Support is horrible
  • Expensive application
How many users ?
What is largest invoice image size that will get uploaded?
How many sites are there for user access to Basware?
Which systems will feed invoices ? e.g. Kofax ?
Which system will get data from invoice ? e.g. Navision, Geneva, Kofax
Which type of basware clients will be used by users?
What is bandwidth between each site?
  • Expensive Product
  • Easy to Implement
  • Light Application from Resource wise.
I don't have experience with other product.
We will continue using product and continue renewing as it is widely used product and it has been well adapted by users in our organization. The product is expensive but we will use it. Hopefully the product bugs will be fixed in future and they will provide more HA architecture feather for Basware.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We use Basware for invoice Processing. Received invoices are scanned into the system and used to match up the invoices with the related purchase orders. We also use Basware as a workflow tool for the purpose of coding and approving any invoices that are unrelated to Purchase Orders.
  • It's easy to process invoices in a very short amount of time due to the fact that you can save your frequently used fields as favorites
  • The system is extremely easy to use as there are only a few steps required for complete processing of invoices
  • The ability to create and save templates of commonly used coding makes coding of invoices is fast and easy
  • Often times no interaction is even needed for invoice processing as received items and POs will match up on the back end with no intervention
  • There needs to be an easier way to view past invoices as the current method requires that you select from the pull-down menu each and every time
  • Instructions for the more commonly used features should be available within the program itself rather than having to search the online help index in order to find this information (bubble pop ups would be nice)
  • More functionality should be build into the invoice processing system (you should be able to forward via email, include screenshots, etc)
The system works well as an inter-company work-flow tool. Very helpful when and for invoice processing requires involvement across several different departments.
  • faster processing of invoices due to short step process
  • it's user friendly so not much training is needed to use the system
  • templates and favorites decreases time spent
I've used several other invoices processing systems and basware is by for the least complicated and easiest to use.
It seems to be working well and most people find it easy and efficient.
Iliana Anthimiades | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Basware to initiate the workflow of accounts payable invoices. We upload invoices, start the workflow process to ensure review, coding and approval. We then transfer the invoices to our payment database for processing. We process anywhere from 500 to 750 invoices per month. The software is easy for all users.
  • Basware is fast and reliable. Very rare down time during the time we've been using it.
  • Great support team. Our needs were addressed timely and efficiently.
  • Basware provides us with great customer service. We have had many modifications to our specific needs and Basware worked well with us for our customizations.
  • Basware should provide an annual disk or upload of all invoice images added to the system.
Suitability depends on timing of implementation and customization needs of the client.
  • User friendly
  • Good workflow process
  • Approval per hierarchy
Basware was not my selection as I was not with the company at the time. It was easy to learn and we have maintained a good working relationship with Basware. It is a very good way to process the workflow of invoices from start to finish.
The renewing of Basware will not be up to me but if it were, I would renew it.
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