BigCommerce Customization
BigCommerce worked with our ERP to integrate. There are countless existing integrations that present a ton of opportunity for site to expand and create a more seamless experience for the customer.
Starting at $39 per month
View Pricing Overview
What is BigCommerce?
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
Learn from top reviewers
BigCommerce chosen as the best ecommerce solution
We use BigCommerce for our main retail website and a clothing brand that we also own. When we compared the platform to other leading ecommerce solutions, BigCommerce won with ...
Our take
It is the [backbone] of our website. We needed a new one back in 2014 and a local company helped set up the site. It works well with Webgility to [the interface without] QB PO...
BigCommerce is very powerful
We implemented BigCommerce for our online products sales, upgrading from a legacy platform. BigCommerce allowed us to link our online sales to our accounting software. We used...
Christopher Arnini
Director - Information Technology
Director of Technology
Oak Meadow
1 year of experienceVerified on LinkedIn
Powerful Platform, lots of capabilities!
We utilize BigCommerce daily, it's where we manage our companies website. BigCommerce is great for adding products, managing customer accounts, posting company updates & e...
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How BigCommerce Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Video Reviews
3 videos
User Review: BigCommerce Takes Sales Online For Sellers With Ease
02:35
User Review: Business Depends on BigCommerce With Easy-To-Use Platform & Great Customer Service
02:54
User Review: BigCommerce Keeps Focus On Product For Business While They Handle The Software
04:25
Pricing
Standard
$39
Cloud
per month
Plus
$105
Cloud
per month
Pro
$399
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.bigcommerce.com/essentials/…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $39 per month
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is BigCommerce?
According to the vendor, BigCommerce is one of the leading cloud ecommerce platforms for established and rapidly-growing businesses. Combining enterprise functionality, an open architecture and app ecosystem, and market-leading performance, BigCommerce aims to help businesses to grow online sales with less cost, time, and complexity than on-premise software. BigCommerce powers B2B and B2C ecommerce for more than 60,000 brands, 2,000+ mid-market businesses, 30 Fortune 1000 companies, and industry-leading brands, including Assurant, Ben & Jerry’s, Paul Mitchell, Skullcandy, Sony, and Toyota.
The vendor says that the product provides the following benefits to customers:
The vendor says that the product provides the following benefits to customers:
Customize and innovate at a lower total cost of ownership
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
BigCommerce Features
Online Storefront Features
- Supported: Product catalog & listings
- Supported: Product management
- Supported: Bulk product upload
- Supported: Branding
- Supported: Search & filter
- Supported: Mobile storefront
- Supported: Product variations
- Supported: Subscriptions & downloads
- Supported: Website integration
- Supported: Visual customization
- Supported: CMS
- Supported: Customer service tools
Online Shopping Cart Features
- Supported: Abandoned cart recovery
- Supported: Tax calculator
- Supported: Shipping calculator
- Supported: Integration with Amazon
- Supported: Integration with eBay
- Supported: Checkout user experience
Online Payment System Features
- Supported: PayPal integration
- Supported: Returns & refunds
- Supported: Single-click checkout
- Supported: eCommerce security
- Supported: B2B features
eCommerce Marketing Features
- Supported: Promotions & discounts
- Supported: Personalized recommendations
- Supported: SEO
- Supported: Product reviews
- Supported: Social commerce integration
- Supported: Customer registration
eCommerce Business Management Features
- Supported: Multi-site management
- Supported: Order processing
- Supported: Inventory management
- Supported: Accounting
- Supported: Shipping
- Supported: Custom functionality
Additional Features
- Supported: High Availability (HA) infrastructure that allows us to deliver 99.99% uptime
- Supported: Open Platform: 90% of the BigCommerce platform data is exposed to the API
- Supported: Server-to-server API functions enable a headless commerce on WordPress and more
- Supported: Develop, test and push changes without downtime in a local environment using the Stencil CLI tool.
- Supported: Omnichannel management (Amazon, Ebay, Facebook, Instagram, POS)
- Supported: Global CDN, localized payments and multi-language support
BigCommerce Screenshots
BigCommerce Videos
Create differentiated commerce experiences on the industry’s most versatile enterprise solution.
BigCommerce Company Values
Scale your business with WordPress on the front-end and free up server resources from things like catalog management, processing payments, and managing fulfillment logistics, with BigCommerce on the back end.
BigCommerce Integrations
BigCommerce Competitors
BigCommerce Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
BigCommerce Downloadables
Frequently Asked Questions
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
BigCommerce starts at $39.
Reviewers rate Order processing highest, with a score of 8.1.
The most common users of BigCommerce are from Small Businesses (1-50 employees).
BigCommerce Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 60% |
| Mid-Size Companies (51-500 employees) | 30% |
| Enterprises (more than 500 employees) | 10% |
Comparisons
Compare with
Reviews From Top Reviewers
(1-5 of 454)
BigCommerce BigResults
Rating: 8 out of 10
July 11, 2025
KS
Vetted Review
Verified User
We were using a small company for our web platform. BigCommerce brought our website into current times. The checkout process is a night and day experience for our customers. Common issues we experienced before are non-existent with BigCommerce. Any time we have needed assistance, we've been able to get a BigCommerce representative quickly to offer support.
- Checkout Experience
- Smooth User Experience
- Ease of Order Portal
Cons
- Inability to easily build kit SKUs
- Tracking number export limit. Only 50 characters can be exported to BC.
- Required use of apps for some actions.
BigCommerce chosen as the best ecommerce solution
Rating: 10 out of 10
July 10, 2025
DJ
Vetted Review
Verified User
6 years of experience
We use BigCommerce for our main retail website and a clothing brand that we also own. When we compared the platform to other leading ecommerce solutions, BigCommerce won with better SEO benefits and more manageable options included with the platform.
- SEO
- Support
- Easy to use
Cons
- Google Reviews only available on higher paying subscriptions
- Google Merchant Center currently limited to 40k SKU's in feed
- Facebook integration available but limited
- Product feeds cannot be managed within the platform
BigCommerce is very powerful
Rating: 9 out of 10
May 24, 2025
CA
Vetted Review
Verified User
1 year of experience
We implemented BigCommerce for our online products sales, upgrading from a legacy platform. BigCommerce allowed us to link our online sales to our accounting software. We used some of the 3rd part shipping solutions for shipping within BigCommerce which greatly simplified our shipping processes and reduced having to manually do work related to shipping (no more copy and pasting).
- Multi Store front
- Implementing Online Tax Codes per product
- Importing and exporting products
Cons
- Muti Store front comes through all one channel order wise, this can get tricky accounting wise
- Some imports, like Tax Codes, can only be implemented via API
Powerful Platform, lots of capabilities!
Rating: 10 out of 10
January 22, 2025
RO
Vetted Review
Verified User
3 years of experience
We utilize BigCommerce daily, it's where we manage our companies website. BigCommerce is great for adding products, managing customer accounts, posting company updates & even running various promotions / sales. This in turn is where our customers place orders, reference pricing, past orders, & past quotes. BigCommerce is great for keeping things organized amongst our company along with keeping our customer's records organized.
- We really appreciate how easy it is to add products, and variants of products.
- The integrated site analytics is pretty slick and tells us how our customers are utilizing our site/allows us to recognize trends.
- Adding sales badges is a breeze and allows us to target specific items for sale to market!
Cons
- I really don't have anything bad to say regarding Big Commerce. As a user of EVO-X as well, I can say Big Commerce is a much smoother, easier to navigate platform with more capabilities and integrations.
Our take
Rating: 10 out of 10
June 10, 2025
JW
Vetted Review
Verified User
6 years of experience
It is the [backbone] of our website. We needed a new one back in 2014 and a local company helped set up the site. It works well with Webgility to [the interface without] QB POS[.]
- Easy to use
- Great tech support
Cons
- Shipping options to allow for package insurance[.]
- More ability to separate items for various shipping options[.]