Last resort letdown...
So we have had a Volusion Store for just under 8 years now and do a sizeable business there. As they are losing market share we were …
Starting at $29.95 per month
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What is BigCommerce?
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
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Popular Features
- Product catalog & listings (413)7.878%
- Visual customization (403)7.474%
- Mobile storefront (401)7.373%
- Product management (410)6.969%
Reviewer Pros & Cons
Video Reviews
3 videos
User Review: BigCommerce Takes Sales Online For Sellers With Ease
02:35
User Review: Business Depends on BigCommerce With Easy-To-Use Platform & Great Customer Service
02:54
User Review: BigCommerce Keeps Focus On Product For Business While They Handle The Software
04:25
Pricing
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$29.95
Cloud
per month
Plus
$79.95
Cloud
per month*
Pro
$299.95
Cloud
per month*
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.bigcommerce.com/essentials/…
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- Free Trial
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- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $29.95 per month
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What is BigCommerce?
According to the vendor, BigCommerce is one of the leading cloud ecommerce platforms for established and rapidly-growing businesses. Combining enterprise functionality, an open architecture and app ecosystem, and market-leading performance, BigCommerce aims to help businesses to grow online sales with less cost, time, and complexity than on-premise software. BigCommerce powers B2B and B2C ecommerce for more than 60,000 brands, 2,000+ mid-market businesses, 30 Fortune 1000 companies, and industry-leading brands, including Assurant, Ben & Jerry’s, Paul Mitchell, Skullcandy, Sony, and Toyota.
The vendor says that the product provides the following benefits to customers:
The vendor says that the product provides the following benefits to customers:
Customize and innovate at a lower total cost of ownership
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
BigCommerce Features
Online Storefront Features
- Supported: Product catalog & listings
- Supported: Product management
- Supported: Bulk product upload
- Supported: Branding
- Supported: Search & filter
- Supported: Mobile storefront
- Supported: Product variations
- Supported: Subscriptions & downloads
- Supported: Website integration
- Supported: Visual customization
- Supported: CMS
- Supported: Customer service tools
Online Shopping Cart Features
- Supported: Abandoned cart recovery
- Supported: Tax calculator
- Supported: Shipping calculator
- Supported: Integration with Amazon
- Supported: Integration with eBay
- Supported: Checkout user experience
Online Payment System Features
- Supported: PayPal integration
- Supported: Returns & refunds
- Supported: Single-click checkout
- Supported: eCommerce security
- Supported: B2B features
eCommerce Marketing Features
- Supported: Promotions & discounts
- Supported: Personalized recommendations
- Supported: SEO
- Supported: Product reviews
- Supported: Social commerce integration
- Supported: Customer registration
eCommerce Business Management Features
- Supported: Multi-site management
- Supported: Order processing
- Supported: Inventory management
- Supported: Accounting
- Supported: Shipping
- Supported: Custom functionality
Additional Features
- Supported: High Availability (HA) infrastructure that allows us to deliver 99.99% uptime
- Supported: Open Platform: 90% of the BigCommerce platform data is exposed to the API
- Supported: Server-to-server API functions enable a headless commerce on WordPress and more
- Supported: Develop, test and push changes without downtime in a local environment using the Stencil CLI tool.
- Supported: Omnichannel management (Amazon, Ebay, Facebook, Instagram, POS)
- Supported: Global CDN, localized payments and multi-language support
BigCommerce Screenshots
BigCommerce Videos
Create differentiated commerce experiences on the industry’s most versatile enterprise solution.
BigCommerce Company Values
Scale your business with WordPress on the front-end and free up server resources from things like catalog management, processing payments, and managing fulfillment logistics, with BigCommerce on the back end.
BigCommerce Integrations
BigCommerce Competitors
BigCommerce Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
BigCommerce Downloadables
Frequently Asked Questions
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
BigCommerce starts at $29.95.
Reviewers rate Product catalog & listings highest, with a score of 7.8.
The most common users of BigCommerce are from Small Businesses (1-50 employees).
BigCommerce Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 60% |
| Mid-Size Companies (51-500 employees) | 30% |
| Enterprises (more than 500 employees) | 10% |
Comparisons
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Reviews and Ratings
(661)Attribute Ratings
Reviews
(326-350 of 436)Companies can't remove reviews or game the system. Here's why
May 22, 2019
A great experience
We use BigCommerce across the organization to present energy saving product opportunities for end-customers of our clients and directly to our clients.
- Product presentation
- Pricing management
- Payment processing
- Promotion of development environment changes to staging and production environments.
May 22, 2019
BigCommerce has a long way to go
We use BigCommerce to facilitate sales.
- Lots of choices for payment gateways
- Great customer service
- Product creation( I hate product option)
- Fraud prevention
- Better HTML EDITOR
- Don't count fraudulent orders towards monthly subscription
We use BigCommerce as our primary e-commerce window to B2B and B2C clients. BigCommerce allows us to show our vast in-stock product line and also allows us to work with vendors to help them get their product (not necessary in inventory) in front of our customer base. This informs us with what we should stock and it informs our vendors on what's moving within their product line in our industry.
- BigCommerce is a closed environment e-commerce platform. What I mean by that is that code is protected by BigCommerce. It's very difficult to make a change that would frag your site beyond repair.
- BigCommerce has the best documentation online hands down.
- BigCommerce has an excellent chat program with well-versed technicians to walk you through just about anything. Should your ticket get expedited to tier 2, they'll actually get back to you.
- BigCommerce is very powerful. We can solve most of our site customization within the platform.
- BigCommerce is an excellent e-commerce platform. The only reason I didn't rate the partner as an 8 rather than a 10 is some recent difficulty with templates. We've been in a loop for the last couple of months with the TrustSpot Install Classic--a template a BigCommerce rep recommended to us to switch over into the Google AMP program. We'll upgrade the template and our Google AMP pages start getting downgraded for poor performance. Then, under BigCommerce's direction, we moved back a version and then our customers couldn't place orders. It's been the only level of frustration we've had with the company.
Brand Labs is a BigCommerce Elite Solution Partner. We design and build e-commerce stores for our clients on the BigCommerce platform.
- Extremely reliable e-commerce platform.
- Very flexible e-commerce platform.
- Fantastic customer service.
- BigCommerce needs a better multi-store single catalog solution.
Bigcommerce is our ecommerce platform. It is the only ecommerce platform that we use for Carsons. The business problems it solves are fairly self-explanatory. It provides us a platform to sell goods online to our customers.
- The API is fairly solid and reliable
- It is fairly easy to get implemented
- Our BigCommerce solutions team, including Chris Hall, is outstanding
- The API documentation is often hard to follow
- Stencil relies too heavily on jquery, which is baroque
- There needs to be a server-to-server API / proxy like there is for Shopify
We use BigCommerce for one of our clients' e-commerce stores. They sell upwards of $10,000 per month of home goods each month. It integrates with their shipping and fulfillment software as well, so they can fill orders faster. They sell more on Amazon – but BigCommerce doesn't allow you to manage those listings with their software, so that must be managed separately.
- BigCommerce does make it easy to list and sell products online. The product manager is comprehensive, complete with variations and shipping details.
- BigCommerce includes several SEO features out of the box, which encourages users to make higher quality listings that will sell easier.
- There are many custom themes for Bigcommerce, and most of them look great. The interface has also recently gotten a much-needed face-lift, which improves usability.
- Most of the pages are made for you, including the home page. Doesn't require much custom editing to get a basic site running.
- Most themes support recent web advancements, such as SCSS pre-processing and Google's AMP pages.
- If you're trying to do more than the basics, BigCommerce is difficult to work with. App extensions are present, but nowhere close to the breadth and depth of functionality available to WordPress.
- They do have a theme editor, but it requires tricky setup and command-line actions to update. Compared to Shopify's theme editor which is all in-browser, the BigCommerce theme editor is lacking. Documentation is available, but I found myself scrounging around on forums for many basic features not listed in the docs. The in-browser theme editor is buggy and unreliable.
- For editing static pages, BigCommerce WYSIWYG editor is meager and unnecessarily strict. The linter strips out perfectly valid code (like blanktags), and there's no way to include CSS on a page - meaning that any @media queries or breakpoints have to clutter up the main CSS file. There are very limited options editing your home page, and almost no options to edit your shop pages..
- There is no way to edit metadata for most generated pages, meaning your blog and category pages will always throw SEO yellow flags.
- The email editor is painful. We found ourselves designing in MailChimp and copy/pasting into BigCommerce when done. There's no way to send a test email either, do you have to complete an order each time you want to see that updated order email.
May 18, 2019
BigCommerce Review
BigCommerce currently supports a couple of our websites. As an e-commerce business, it plays a vital role in delivering quality content and products in a speedy, SEO-friendly manner that our customers have grown to expect. There are some limitations to BigCommerce, if I am being honest, but the overall experience is quite good, and their support team is fantastic.
- Customer Service
- Server UpTime
- User-Friendly Backend
- Due to BigCommerce's rigorous safety concerns, some newer, cutting-edge items may be unavailable.
- The Coupon Code system could be more sophisticated/customizable.
- Prior frameworks get neglected to critical updates.
May 17, 2019
BigCommerce - Big Rewards
BigCommerce powers our internet platform. We launched the current store last February. We migrated from Magento. The transition was very smooth and faster than expected. BC is so much easier to customize and maintain than our old Magento platform. We are now beginning to use BC as our instore POS with very good initial success.
- Easy of initial setup
- Very easy to customize the look without a look of custom coding
- Most needed feature are included with the platform
- Very good selection of plugin Apps
- The need a way to accept Purchase Orders
- There in no way to have Net payment terms in the standard setup
- Additional price list must be maintained seperately from the item pricing
May 17, 2019
A 10 Year Take at BigCommerce
BigCommerce (BC) is utilized as the end user website and the administration functionality in its entirety. Fortunately, BC has partnered with several software providers for expanding and enhancing the functionality to assist with bottom level email integration, calculating tax revenue and required tax payments, order processing gateways, shipping integration tools and many others that I am confident we may or may not use daily.
BC is not an inexpensive approach to E-commerce. We receive several solicitations monthly for other shopping cart providers. But when your store has over 20K items and we continue to increase these product offerings daily, the burden of switching becomes a task not worth whiteboarding.
The most important value of BC is their dedication to uptime and addressing service interruptions timely.
- Excellent Product Support
- Dedication to Site Availability
- Communication of Enhancements
- Open for Reccomendations
- More Dashboard Customization
- Open Fields for Mapping Data for Imports
- Enhanced Global Editing
May 17, 2019
Functional, reliable with some shortcomings.
Since 2016, we've used BigCommerce as our ecommerce platform for retail and wholesale customers to place orders. This includes gifting as well as individual items. The platform also houses informative landing pages for our retail store operations, events, and company bio.
The platform is mainly used as a customer-facing ecommerce solution, though backend orders are placed by customer service, and wholesale partners can log in and shop as well.
The platform is mainly used as a customer-facing ecommerce solution, though backend orders are placed by customer service, and wholesale partners can log in and shop as well.
- Tech support is responsive
- Site experiences minimal downtime
- Site speed is good.
- Reporting is very lacking
- Analytics is lacking and could be more dynamic
- The platform is somewhat behind the curve as far as functionality
- Our development priorities do not seem to be in line with the company's plans
May 17, 2019
Newer User's BigCommerce Review
We all use it every day. We have to add products and change prices every day. I personally watch our comparison sales to previous weeks constantly.
- Staff notes on orders is extremely helpful
- Easily add products and change prices
- Google Shopping being included in adding products is helpful for marketing
- Comparison sales compared to last week, month, or year can be viewed anytime
- I would like staff notes on products like they are on orders things are constantly changing for our products and it would be easier for coworkers to write problems they have with products that only we see so we can prevent it. We have 20000 products and can't keep track of all details.
- Sometimes when I am adding products I accidentally click something and all my progress is gone. It's personal error, but if progress was automatically saved or maybe a message came up [that would be helpful]. Sometimes a message comes up that prevents you from refreshing, but not from leaving the page.
We are using BigCommerce as our eCommerce platform for selling consumer goods on the Internet. Since BigCommerce is a SaaS platform, it solved the problem of needing to have to run the eCommerce platform either on premises or on a colocation facility. We also do not need to become the experts of the day-to-day functions of running the underlying eCommerce software.
- BigCommerce has a mostly complete API set - almost anything you want to do with the system, you can do remotely via APIs (there are limitations)
- BigCommerce phone or chat support is superb!
- BigCommerce community forums are helpful and actively moderated by the BigCommerce support team.
- BigCommerce needs to work on improving/enhancing the APIs to be able to add more powerful filtering when retrieving data sets via the API. For instance, it would be able to retrieve a list of data while using common filters such as "not equal to" or an "IN" type of statement or a "LIKE", etc. Some of these filters have already been implemented in V3 of their APIs.
- Everything that can be accomplished in the BigCommerce control panel should have an equivalent API endpoint in order to do the same. One example is being able to create user accounts for the control panel via API. Every aspect (or most at least) of the store configuration or settings should be able to be set via API.
- More advanced searching or filtering for the Store Logs or Admin Action Logs. This helps us track down who did what.
- The Control Panel permission system could be updated to be more fine grained especially if you have Sales associates that are handling incoming phone requests and placing orders on the behalf of customers through the Control Panel. Also, if the order was placed manually on the behalf of a Customer then the Sales Person's ID should be associated to the order in order to track who did what. This should be a be a default behavior. Also, when setting the permissions for a particular user in the Control Panel, the interface should reflect what the user has permission to do, or not do. If the person can only view products, but not manage products (add, edit, delete) then those options should be removed from the screen.
- The system needs more Order Statuses. If you want to place an order "On Hold" due to inventory problems or whatever reason, there is no status for "On Hold" so you would have to use some other available status as a kludge to accomplish this. Actually, it would be great if the merchant can add their own custom status codes because there might be a necessity to sync up with an ERP system.
- The Orders API is not yet updated to V3 of the API set. I know this is something that is being worked on. I'm hoping that when all the endpoints have been built out for V3, then BigCommerce will turn their attention to the Python, Ruby, and PHP modules since I'm a heavy Python user to do backend work with BigCommerce.
We are a construction supplies distributor with a 30-year history. We have always had brick and mortar stores, but we wanted to move into e-commerce. I choose BigCommerce after reviewing several options.
- The best at options based products hands down.
- Very competitive pricing.
- Flexible customizations.
- B2b leaves a lot to be desired. I had to basically hire someone else. I thought it was included, I have spent thousands more than planned to get it done right. If I had known what questions to ask, I would have been able to see the limitations. However, you can’t ask if you don’t know. A little misleading.
- Some amazing features, if you live in the US. Lacking for Canada.
BigCommerce has quickly become our firm's go-to eCommerce solution for our clients. It is a perfect fit for medium to enterprise sized businesses who are looking to sell online.
- The ability to sell a wide range of either physical or digital goods, in categories of your choosing and using shipping rates of your choosing.
- Integration with multiple best of breed eCommerce add-on products for shipping, tax calculation, payment gateways, etc.
- Offers a comprehensive set of features, providing more bang for the buck than competing products.
- Easy setup/implementation.
- Does not yet provide syncing of non-production to production sites.
May 09, 2019
Why you should use BigCommerce.
We use BigCommerce as our primary e-commerce engine. It is being used by our Digital department and helps us grow our e-commerce business and digital footprint, and has proven to be an invaluable tool to help drive our e-commerce growth. We migrated off of Spree in 2017 and have been happy with BigCommerce ever since.
- Easy to use CMS.
- Intuitive design templates and files to help launch your e-commerce store.
- Great customer support.
- Email templates could use improvement. They require HTML skill and no testing functionality for email templates.
- Occasional server outages.
- Coupon functionality could be improved -- there's no easy way to create large batches of unique codes.
BigCommerce is being used to drive e-commerce sales across three unique brands, as well as advertise the service offerings of our various internal departments and generate leads. At this point in time, we do not have our BigCommerce websites integrated with (1) Each other, or with (2) Our ERP system.
- Turnkey APIs with many top-notch service add-ons (e.g., Shipper HQ for real-time shipping quotes).
- The ability to fine-tune SEO meta content.
- The ability to accommodate a wide range of products and product options.
- You can import/export many databases (products, customers, orders).
- We're not able to run multiple storefronts off a single product database. Right now, multiple storefronts means multiple unique product databases that must be maintained.
- We're not able to import/export category-level SEO data, so getting a large, complex store set up is very time-consuming.
May 09, 2019
BigCommerce fits our small business needs
We use BigCommerce as our eCommerce platform. Mostly we sell books, booklets, Audio and digital products, DVDs, and magazines. We produce most of the products we sell, but we resell other's products too. We also are able to use BigCommerce in a limited way to serve business-to-business customers who resell our products or purchase for large groups or organizations.
- BigCommerce is user-friendly and allows nontechnical employees to manage product pages, create categories, and make promo codes.
- We like the ability to sell Gift Certificates, but are still in the testing phases. We're excited to see how this improves sales.
- Customer service is responsive, and we have a dedicated account manager we meet with via phone weekly.
- BigCommerce's native review function has been troublesome since the start. We can't get it to work as it should and have had tickets in to fix. I'd like to use it, but have been told to check out third-party apps that may work better.
- We had to use Webkul to integrate with Salesforce. I would have liked the integration options to be stronger with Salesforce.
It is used all across our business, for the following:
- Inventory control.
- Online store/ecomm shopfront & customer shopping experience.
- Order fulfillment and wholesale logistics (with our shipping integration).
- Basic CRM.
- Customer Service portal (for order review, customer/order notes etc).
- Review of business performance through analytics.
- It's great to set up quickly for a business just starting out, but with good ability to scale.
- Continual improvement of the service and making it more open to customizations specific to the business use case.
- Good account management at an Enterprise level.
- They can sometimes be slow to solve difficult issues.
- Some of the UI features are getting a bit dated (but I know they have plans to upgrade these).
- The Promotions functionality & Customer groups are a bit clunky.
May 09, 2019
BigCommerce Review
We use it for our online marketplace as well as use apps that work with BigCommerce. We were already using online marketplaces in other places, but wanted one to represent our brand in our own way. Overall we like the experience of using the UI as well as the customer service on BigCommerce's end.
- Ease of use
- Good analytics
- Good Customer Service
- Being able to block certain IPs from our site.
May 09, 2019
A great choice if you can afford it!
BigCommerce is our e-commerce platform, used for our entire company. Approximately 50% of our sales come through our BigCommerce store. We have used 3 other shopping carts in the last decade but we slowly outgrew them as we increased our product line, and none of them compared to the overall quality, performance, and SEO options that BigCommerce provides to us. We use Enterprise because we have 80,000 products and need to manage a very large catalog.
- SEO
- Connecting to 3rd party apps
- Google AdWords integration
- Sometimes the features built into BC don't work correctly anymore, such as exporting only small numbers of products from a specific area, or review products you just uploaded.
- Connecting to Amazon has been unsuccessful for us because we already built our products in Amazon and there's no backward functionality to match them. BigCommerce wants to rebuild them instead, so we don't use that channel.
Our agency 5874 are BigCommerce, Shopify, WooCommerce accredited. However BigCommerce is proving to us and our clients time-and-time again that it is the best eCommerce platform for fast-growing and mid-market brands.
The platform is easy-to-use, migrations are seamless and the cloud-based SaaS solution eliminates the hassles and costs of merchants managing a self-hosted platform, letting them focus on growing their business, with the added reassurance of PCI Level 1 compliance with automatic security updates as standard.
The ongoing 24/7 support is the best we have come across in the business, as is the 99.99% uptime, with a track record of high-peak seasonality uptime ... even during Cyber Week.
- Unparalleled Features
- Lightning Fast
- Rock-Solid Security
- Bullet-Proof Reliability
- Infinite SaaS Architecture Scalability
- Robust & Future-Proof
- Low Total Cost of Ownership
- Best in class for mid-market brands
- Designers might crave more freedom for customization
- Developers might take issue with the fact that it’s not open-source
- BigCommerce is still gaining it's reputation as being a viable options for enterprise-level eCommerce
May 02, 2019
BigCommerce Offers Big Benefits
Our team offers web design and development services to different businesses. When it comes to eCommerce projects, our go-to always ends up being BigCommerce. It's perfect for businesses experiencing rapid growth that need an engine that is intuitive while also allowing for customization. We pair it with a CMS to offer the best of both worlds so that our clients can use it to grow with them.
- Included Apps
- Versatility
- Speed
- Out of the box customization -- when it comes to themes, there is definitely a benefit but the design does not allow for much customization and comes with bloated code which is obviously bad for SEO.
- Overwhelming number of product options -- If turnover happens often with products, the amount of options and inventory tracking can be overwhelming and confusing for clients.
- Cart design customization -- we often feel a little bit of a pull with the lack of customization that we are able to do with the cart page. Although there's not much to change, offering a different look and feel would be helpful to our clients.
April 30, 2019
Love me some BigCommerce!
As a Digital eCommerce Agency, BigCommerce is one of the key eCommerce platforms that we work on. We build custom websites for our clients on the platform. We also provide support via updates and upgrades from Blueprint to Stencil. They are one of our top partners who we collaborate with to drive mutual business back and forth.
- BigCommerce offers a great feature set out of the box.
- BigCommerce is very collaborative and open to feedback as a partner on anything that they can improve on.
- They are a super strong SaaS option with superior up-time and built-in security.
- In sales, if someone that is a customer needs to up their plan based on order volume, etc., they have to start a whole new contract term. Should offer in-term price adjustments.
- As a partner, we would love some kind of credit for the deals that we brought in or that we help close.
- Continue to add more benefits to the enterprise package to encourage merchants to self-select enterprise vs being placed in it due to sales volume.
April 23, 2019
BigCommerce as a Catalog Site
My agency has a client in the high-end consumer electronics industry. Though they don't sell directly to the consumer (they are an importer and distributor), they wished for a site that made an easy catalog for the consumer and a Purchase Order builder for retailers. They also had a number of other "wants" such as an integrated blog, pricing and options models, and tiered pricing. After examining multiple platforms, we decided the most professional-looking and functional choice that checked most—if not all—the boxes would be BigCommerce. As the scope of the project began to shift slightly, we decided the best option would be to stick with Pro and then upgrade to Enterprise down the line. For the client, we gave them control of the site, but have stayed on to make any changes or updates they need us to. So, though the client has the ability to make the changes, my agency still actively manages the content and functionality of the site on a daily basis.
- Simple Design. Using the template files provided, it is pretty simple to build an attractive and functional site with minimal coding. Our developers still needed to make a number of specific changes to the code, but much of that was due to this specific product. So I wouldn't say you could build the site without a coder, but if the product and design are simple, you shouldn't have to rely on a developer to create the site.
- Product Functions. The bulk import/export function is useful and not too finicky. I especially like the in-browser Bulk Edit function that is similar to a spreadsheet. (Unfortunately, this function is limited in the number of options, but it is still more convenient than exporting, editing, and then reimporting a .csv of products). Also, the product options, pricing rules, and facets are very useful.
- Ease of Updates. The back-end menus are pretty self-explanatory, and some options that are used more often are broken out to make them easier to update. The Home Page Carousel, for example, is nested right under Storefront, making it quick and easy to navigate to. This is convenient, especially when handing the reins over to users who are less familiar with site architecture.
- Image Directories - Oddly, BigCommerce has at least 2 sets of image directories: One for Products, and one for content and everything else. This is awkward because it means uploading the same image twice (to use a product image in content) or pointing the
source to the product image URL. This may seem nit-picky, but a unified depository for images would be very helpful.
- Product Options don't have an AND feature. Again, this may be nitpicking, but when building product options for pricing and availability, there is only an OR function. Having an AND function would allow much more versatility in the options for each product, and would save time and energy when building out the products and their options.
- Different Wysiwygs for blog pages vs everything else—the Blog/Content/News uses a different Wysiwyg/text-editor than the one used for product pages and other site pages. This is quite irritating as the one used for the blog has fewer options than the one used for everything else. Ideally, the blog would have the same (if not more) functionality than the product pages, but this is not so on BigCommerce. This necessitates a lot of custom CSS on the content side.
February 15, 2019
Great eCommerce Platform
We implement BigCommerce on behalf of our eCommerce clients that are best suited for a Saas-based solution that's scalable as they grow, BigCommerce is also beneficial for brands looking to benefit from a Wordpress integration, yet needing a more robust solution than WP Engine can provide. We've implemented various versions and levels of BigCommerce for clients depending on their needs.
- Wordpress Integration: The only non-WP Engine solution for eCommerce integration with Wordpress.
- SEO Functionality: BigCommerce features more "out-of-the-box" SEO functionality than other Saas-based platforms, like Shopify.
- Payment Flexibility: BigCommerce is flexible with merchants when it comes to payment processing, which can lead to additional savings over time for merchants.
- Custom Integrations may be necessary for certain functionalities that have not been built before.
- BigCommerce is a unique platform and doesn't have as wide of a developer base as other platforms like Magento or Shopify due to the learning curve for developers.
- The initial cost to build on BigCommerce is often higher than similar Saas-based platforms like Shopify.