Last resort letdown...
So we have had a Volusion Store for just under 8 years now and do a sizeable business there. As they are losing market share we were …
Starting at $29.95 per month
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What is BigCommerce?
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
Recent Reviews
How BigCommerce Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Product catalog & listings (413)7.878%
- Visual customization (403)7.474%
- Mobile storefront (401)7.373%
- Product management (410)6.969%
Reviewer Pros & Cons
Video Reviews
3 videos
User Review: BigCommerce Takes Sales Online For Sellers With Ease
02:35
User Review: Business Depends on BigCommerce With Easy-To-Use Platform & Great Customer Service
02:54
User Review: BigCommerce Keeps Focus On Product For Business While They Handle The Software
04:25
Pricing
Standard
$29.95
Cloud
per month
Plus
$79.95
Cloud
per month*
Pro
$299.95
Cloud
per month*
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.bigcommerce.com/essentials/…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $29.95 per month
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is BigCommerce?
According to the vendor, BigCommerce is one of the leading cloud ecommerce platforms for established and rapidly-growing businesses. Combining enterprise functionality, an open architecture and app ecosystem, and market-leading performance, BigCommerce aims to help businesses to grow online sales with less cost, time, and complexity than on-premise software. BigCommerce powers B2B and B2C ecommerce for more than 60,000 brands, 2,000+ mid-market businesses, 30 Fortune 1000 companies, and industry-leading brands, including Assurant, Ben & Jerry’s, Paul Mitchell, Skullcandy, Sony, and Toyota.
The vendor says that the product provides the following benefits to customers:
The vendor says that the product provides the following benefits to customers:
Customize and innovate at a lower total cost of ownership
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
BigCommerce Features
Online Storefront Features
- Supported: Product catalog & listings
- Supported: Product management
- Supported: Bulk product upload
- Supported: Branding
- Supported: Search & filter
- Supported: Mobile storefront
- Supported: Product variations
- Supported: Subscriptions & downloads
- Supported: Website integration
- Supported: Visual customization
- Supported: CMS
- Supported: Customer service tools
Online Shopping Cart Features
- Supported: Abandoned cart recovery
- Supported: Tax calculator
- Supported: Shipping calculator
- Supported: Integration with Amazon
- Supported: Integration with eBay
- Supported: Checkout user experience
Online Payment System Features
- Supported: PayPal integration
- Supported: Returns & refunds
- Supported: Single-click checkout
- Supported: eCommerce security
- Supported: B2B features
eCommerce Marketing Features
- Supported: Promotions & discounts
- Supported: Personalized recommendations
- Supported: SEO
- Supported: Product reviews
- Supported: Social commerce integration
- Supported: Customer registration
eCommerce Business Management Features
- Supported: Multi-site management
- Supported: Order processing
- Supported: Inventory management
- Supported: Accounting
- Supported: Shipping
- Supported: Custom functionality
Additional Features
- Supported: High Availability (HA) infrastructure that allows us to deliver 99.99% uptime
- Supported: Open Platform: 90% of the BigCommerce platform data is exposed to the API
- Supported: Server-to-server API functions enable a headless commerce on WordPress and more
- Supported: Develop, test and push changes without downtime in a local environment using the Stencil CLI tool.
- Supported: Omnichannel management (Amazon, Ebay, Facebook, Instagram, POS)
- Supported: Global CDN, localized payments and multi-language support
BigCommerce Screenshots
BigCommerce Videos
Create differentiated commerce experiences on the industry’s most versatile enterprise solution.
BigCommerce Company Values
Scale your business with WordPress on the front-end and free up server resources from things like catalog management, processing payments, and managing fulfillment logistics, with BigCommerce on the back end.
BigCommerce Integrations
BigCommerce Competitors
BigCommerce Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
BigCommerce Downloadables
Frequently Asked Questions
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
BigCommerce starts at $29.95.
Reviewers rate Product catalog & listings highest, with a score of 7.8.
The most common users of BigCommerce are from Small Businesses (1-50 employees).
BigCommerce Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 60% |
| Mid-Size Companies (51-500 employees) | 30% |
| Enterprises (more than 500 employees) | 10% |
Comparisons
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Reviews and Ratings
(661)Attribute Ratings
Reviews
(126-150 of 382)Companies can't remove reviews or game the system. Here's why
November 23, 2019
Pros and Cons of BigCommerce
Other than the little program I started with 13 years ago, I have been with BigCommerce.
November 22, 2019
Great product that grows with you!
Volusion didn’t have some product presentation features we wanted, Shopify felt small for designs, Shopify Plus was closest but inventory handled differently. In the end it was about recommendations from other 3rd party users that helped make the decision.
November 22, 2019
Why we use BC
BigCommerce had the most robust offerings for the price. It also came very highly recommended by the developer we hired to help us.
November 18, 2019
Great for a first e-commerce website
- OpenCart and Shopify Plus
November 16, 2019
Little company wins big with BigCommerce
It's been a number of years since we researched which platform to use for our business. I can share that after much due-diligence, chats, and testing we selected BigCommerce for it's significant online support, multi-currency feature, and price point. We haven't been disappointed with our decision. We often tell others how easy it is to set-up and run an online business with BigCommerce.
November 16, 2019
It's powerful, flexible, and help is always available
- WooCommerce and Shopify
BigCommerce has a good balance between being "all done for you" and mega easy to use (like Shopify), and being a developer yourself and having endless capabilities at your disposal if you know how to use them (WooCommerce). BigCommerce has a ton of capabilities (not everything we want) and it is easy to use. Some things have a learning curve but they are doable. And they have real people on the phone who answer super quick every time- that for me is the real plus. You get live help, when you need it, fast. In the end, no platform is perfect, but for what's out there, BC was the best choice for us.
November 13, 2019
The key partner that helps grow our business
November 12, 2019
Flexible platform with top-notch customer service
November 11, 2019
BigCommerce for the win!
The templating and frontend customizing is WAY better in BigCommerce
BigCommerce offers so much more features and capabilities out-of-the-box than all the other options combined. Sure the other options have a large marketplace of apps and add-ons, but things tends to break when a platform relies on their 3rd party apps to provide basic functionality. We much prefer BigCommerce's business model of building features directly into their own platform and continually improving and innovating.
November 07, 2019
Overall thumbs up for BigCommerce
BigCommerce is so much easier to use than Magento or Drupal. We have another website I'm managing through a recent acquisition that uses Magento and Drupal. It is so complex and difficult to navigate that I need a developer to help me create the product pages. I am not a developer and find it very easy to use BigCommerce.
November 07, 2019
Trust BigCommerce
We were looking for a web host which was able to provide scalable options with minimal cost for upgrades and add ons. Some of the add on web templates can be quite expensive. It would be nice if you have more free templates or had the ability to due test drive or sample a new template.
While Shopify seems to be more popular I can't understand why. It's nowhere near as intuitive and most things seem to be optional extras that BigCommerce has as standard. I found myself searching YouTube how-to videos for Shopify where it's just easy to figure out myself on BigCommerce due to its easy layout and intuitive design.
November 05, 2019
BigCommerce for the Little Company
Squarespace did not have the ability to host our entire product line with all the necessary variations and options. As such, we had to go with a platform that could grow with us. BigCommerce did just that. It was easy to integrate, has been easy to use, and we are happy with our decision.
November 05, 2019
Basic review - small business
It was down to the number of variants you allow. I have a product with over 500 variants most of the competition can't handle it.
November 05, 2019
BigCommerce allowed me to start my dream business
I have used Shopify before but felt their interface wasn't as clean as BigCommerce and I also like the fact BigCommerce doesn't charge a cart fee percentage on each transaction, this was one of the major factors to why I didn't use Shopify for this business and tried BigCommerce and I'm so glad I did.
November 05, 2019
Happy Customer's Review of BigCommerce
BigCommerce was much more professional looking, and much more user-friendly.
November 05, 2019
Small Maker + Big Commerce = Two Enthusiastic Thumbs Up
November 01, 2019
Easy, powerful, big for our business.
Shopify: BigCommerce has more features at the price point we need.
1ShoppingCart: BigCommerce is far more versatile and can sustain our business for a greater amount of growth than 1ShoppingCart.
Magento: While Magento was attractive for its customization, it would have required either a full time in-house DEV to perform maintenance, updates, etc or working with an overseas DEV with a lower cost and more risk.
BigCommerce is the perfect blend of features and cost for our purposes.
1ShoppingCart: BigCommerce is far more versatile and can sustain our business for a greater amount of growth than 1ShoppingCart.
Magento: While Magento was attractive for its customization, it would have required either a full time in-house DEV to perform maintenance, updates, etc or working with an overseas DEV with a lower cost and more risk.
BigCommerce is the perfect blend of features and cost for our purposes.
Started our business as a Drupal site because of the flexibility, but required too much programming and cost to maintain. Tried Volusion, but dashboard too complicated. Shopify was best alternative but too time consuming for us to migrate. Bigcommerce is something we know and continue to hope that they provide more insights into online business.
November 01, 2019
I like BigCommerce
We chose BigCommerce for features, usability, scalability, customization and price.
November 01, 2019
Offers a lot of options, great tech support, but detail work can be overwhelming for smaller family businesses
I am pretty sure that when Prostores closed they recommended you as a good replacement (among other people). At that time price and how easy the transition was going to be were my chief concerns. So you won that battle. I will say that I have not regretted the decision with one exception, when you took my Google feed away. Now I pay someone to do my Google feed and it is an extra expense. I make changes often on my products and therefore an everyday feed is very important to me. Big Commerce "free replacements" did not offer that.
November 01, 2019
Your Swiss Army Knife in eCommerce!
We love ChannelAdvisor and still use it.