Last resort letdown...
So we have had a Volusion Store for just under 8 years now and do a sizeable business there. As they are losing market share we were …
Starting at $29.95 per month
View PricingOverview
What is BigCommerce?
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
Recent Reviews
How BigCommerce Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Product catalog & listings (413)7.878%
- Visual customization (403)7.474%
- Mobile storefront (401)7.373%
- Product management (410)6.969%
Reviewer Pros & Cons
Video Reviews
3 videos
User Review: BigCommerce Takes Sales Online For Sellers With Ease
02:35
User Review: Business Depends on BigCommerce With Easy-To-Use Platform & Great Customer Service
02:54
User Review: BigCommerce Keeps Focus On Product For Business While They Handle The Software
04:25
Pricing
Standard
$29.95
Cloud
per month
Plus
$79.95
Cloud
per month*
Pro
$299.95
Cloud
per month*
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.bigcommerce.com/essentials/…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $29.95 per month
Features
Return to navigation
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is BigCommerce?
According to the vendor, BigCommerce is one of the leading cloud ecommerce platforms for established and rapidly-growing businesses. Combining enterprise functionality, an open architecture and app ecosystem, and market-leading performance, BigCommerce aims to help businesses to grow online sales with less cost, time, and complexity than on-premise software. BigCommerce powers B2B and B2C ecommerce for more than 60,000 brands, 2,000+ mid-market businesses, 30 Fortune 1000 companies, and industry-leading brands, including Assurant, Ben & Jerry’s, Paul Mitchell, Skullcandy, Sony, and Toyota.
The vendor says that the product provides the following benefits to customers:
The vendor says that the product provides the following benefits to customers:
Customize and innovate at a lower total cost of ownership
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
BigCommerce Features
Online Storefront Features
- Supported: Product catalog & listings
- Supported: Product management
- Supported: Bulk product upload
- Supported: Branding
- Supported: Search & filter
- Supported: Mobile storefront
- Supported: Product variations
- Supported: Subscriptions & downloads
- Supported: Website integration
- Supported: Visual customization
- Supported: CMS
- Supported: Customer service tools
Online Shopping Cart Features
- Supported: Abandoned cart recovery
- Supported: Tax calculator
- Supported: Shipping calculator
- Supported: Integration with Amazon
- Supported: Integration with eBay
- Supported: Checkout user experience
Online Payment System Features
- Supported: PayPal integration
- Supported: Returns & refunds
- Supported: Single-click checkout
- Supported: eCommerce security
- Supported: B2B features
eCommerce Marketing Features
- Supported: Promotions & discounts
- Supported: Personalized recommendations
- Supported: SEO
- Supported: Product reviews
- Supported: Social commerce integration
- Supported: Customer registration
eCommerce Business Management Features
- Supported: Multi-site management
- Supported: Order processing
- Supported: Inventory management
- Supported: Accounting
- Supported: Shipping
- Supported: Custom functionality
Additional Features
- Supported: High Availability (HA) infrastructure that allows us to deliver 99.99% uptime
- Supported: Open Platform: 90% of the BigCommerce platform data is exposed to the API
- Supported: Server-to-server API functions enable a headless commerce on WordPress and more
- Supported: Develop, test and push changes without downtime in a local environment using the Stencil CLI tool.
- Supported: Omnichannel management (Amazon, Ebay, Facebook, Instagram, POS)
- Supported: Global CDN, localized payments and multi-language support
BigCommerce Screenshots
BigCommerce Videos
Create differentiated commerce experiences on the industry’s most versatile enterprise solution.
BigCommerce Company Values
Scale your business with WordPress on the front-end and free up server resources from things like catalog management, processing payments, and managing fulfillment logistics, with BigCommerce on the back end.
BigCommerce Integrations
BigCommerce Competitors
BigCommerce Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
BigCommerce Downloadables
Frequently Asked Questions
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
BigCommerce starts at $29.95.
Reviewers rate Product catalog & listings highest, with a score of 7.8.
The most common users of BigCommerce are from Small Businesses (1-50 employees).
BigCommerce Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 60% |
| Mid-Size Companies (51-500 employees) | 30% |
| Enterprises (more than 500 employees) | 10% |
Comparisons
Compare with
Reviews and Ratings
(661)Attribute Ratings
Reviews
(176-200 of 382)Companies can't remove reviews or game the system. Here's why
October 08, 2019
Easy to use and super intuitive!
October 08, 2019
Big Commerce is easy to learn and offers strong default SEO optimization for the micro business user
BC is much more superior than Shopify for micro-businesses because of its strength in SEO without investing in professional search engine customizations with just the default out of the box plan.
October 06, 2019
BIg Commerce IF You Are Serious About Making More Money!
We tried GoDaddy & SHop Rocket but they are not even comparable to Big Commerce.
October 05, 2019
BigCommerce from a small business owner
When we first started we were on WordPress, but they didn't have the integrations we needed to fully realize our vision of our site. Shopify was another super suggested option, but once again the integrations were not there. Not to mention the hidden sneakiness of a throttled website did not appeal at all. It's tough enough to get people on the site, without the company hosting our store limiting the number of people we could be getting. There is none of that with BigCommerce. All of the other companies seemed like they were more interested in pumping themselves up, while BigCommerce understands that if the site they are hosting is successful then so are they.
October 04, 2019
Big Commerce easy to use
I have used 3DCart and an early version of a GoDaddy store. I also tried Volusion - but their cart would not allow quantities of over 999 in the cart. I sell inventory tags and people often order 1,000 or 2,000 tags at a time. BigCommerce is easier to use than any of those.
October 04, 2019
BigCommerce is an awesome platform
More detailed
October 04, 2019
BigCommerce the Right Choice for Small Business
Shopify and BigCommerce have very similar goals, but to solve the problems we wanted to solve we picked BigCommerce. BigCommerce had more features that we wanted built-in. For example, Shopify does not have a store credit function so we would have had to pay for a third-party app that may never provide the same level of functionality as a built-in function. Also, Shopify only lets you use your own FedEx shipping account for third-party shipping calculation if you pay for their highest-price tier service. And lastly, Shopify does charge transaction fees on top of credit card processing fees if you don't use their Shopify credit card processing service. To us, the choice was simple and we feel we made the best decision.
October 04, 2019
Difference between shopify & Bigcommerce
October 01, 2019
BigCommerce Has Taken The Worry Out Of Maintaining My Website
BigCommerce was easier to set up with templates that could be customized. BigCommerce helped with onboarding. Customer support is excellent, in the US, and very well trained. The cost was comparable for the service I received.
September 30, 2019
Big Commerce is our company's MVP
September 28, 2019
BigCommerce -- A Great Solution for a Growing Enterprise
BigCommerce was our first choice. We were impressed by what we saw in the demos and didn't bother to look elsewhere.
Volusion was very difficult and slow to upload our photos and the website that we were able to create looks very amateurish compared to our Big Commerce site.
September 26, 2019
Expensive but reliable
We've only ever used Magneto and they passed us onto BigCommerce some years ago.
September 26, 2019
BigCommerce helps us put up big league stats!
We started our online quest with PrestaShop many years ago. As a small startup then, Free had an amazing sound to it. It served its useful purpose but was held together with bubblegum and duct tape. The included functionality was always buggy and we needed to pay a coder to fix problems as they arose which seemed to be every week. My only regret was not migrating out of PrestaShop 5 years earlier but the pain endured through that experience makes us appreciate how simple and effective BigCommerce has been for us.
September 25, 2019
Easy to use, but needs some updates
We didn't evaluate any other products.
September 24, 2019
BigCommerce is the Flexible eCommerce solution you need.
- Shopify Plus and Shopify
If you've been in the eCommerce business for long and don't roll your own solution, odds are you've compared Shopify against BigCommerce. We started on Shopify but decided to switch when Shopify wanted to penalize us 1% of our gross sales for not using their in-house credit card processor. We technically couldn't use their processor, as our products were against the processor's ToS (but not Shopify's), which just added insult to injury. Even if we could have though, you convince your customers to use your services by offering good value and a better product, not penalizing them into submission.
All that said though, we've found BigCommerce to be more "power-user" friendly anyways, so we've been happy with our digital home and have had no desire to switch to something else in almost half a decade.
All that said though, we've found BigCommerce to be more "power-user" friendly anyways, so we've been happy with our digital home and have had no desire to switch to something else in almost half a decade.
September 24, 2019
We're sticking with BigCommerce!
My business previously used Big Cartel which was perfect for a small artsy business. However when we grew, Big Cartel did not have all the functionality that we needed - such as subcategories and sub-subcategories. Wix was attractive but it felt a little like an instagram darling and we were after a bit more substance. Shopify was a strong contender for us and we rated it for its attractive integrations and app offerings but its methods of categorising products did not suit our busines. Magento and Woo were appealing for being entirely customisable but we could never begin to master either. Both would have been too complicated to use for day-to-day business.
BigCommerce offered all the bells and whistles that we needed, and more that we hadn't realised we did, plus it was easy to use and a reasonable price.
BigCommerce offered all the bells and whistles that we needed, and more that we hadn't realised we did, plus it was easy to use and a reasonable price.
September 21, 2019
BigDeal
BigCommerce linked to Square, was easy to use, and had customer service.
September 20, 2019
Happy Customer!
September 19, 2019
Wholesale business that uses BigCommerce for ease of use, frequent updated features and fair pricing
Shopfiy did not provide migration services from our previous platform. The help we received with migration saved our team hours of work and allowed us to be productive with other important parts of the business. Additionally, BigCommerce offered advanced features suitable for a wholesale business. Volusion required more time to maintain the store and a dedicated team member with a technology understanding. BigCommerce creates a system that is easy to understand for all team members. Not much needs to be said why we stopped working with Yahoo. Yahoo was out of date and we could not create a professional, modern storefront.
September 19, 2019
BigCommerce is a great plug and play solution but you can't go outside the box with it.
- Salesforce Commerce Cloud, Kibo eCommerce (formerly Mozu), Shopify Plus and Magento Commerce Cloud (formerly Magento)
September 19, 2019
Long time User's Review
I've kept BigCommerce out of my loyalty to them. I also believe they are better able to accommodate my large catalog. Recent theme frustrations have made me look back into Shopify however I have not decided to change, I'm hoping to stay with BigCommerce and get these frustrations taken care of.
September 16, 2019
BigCommerce is perfect for our small dot-com business needs.
BigCommerce was our first and only choice. We are very pleased with it.
September 16, 2019
Best bang for the buck for the non-geek and geek alike!
I spent 4 years on the Volusion platform. While being a website geek and loving all the options I had to make it very unique and specific, and the bulk edit for products was amazing, Volusion charging for bandwidth usage as well as the whole back end would be much more difficult for a non-geek to use and why I wouldn't recommend them to any of my industry friends (most are newbs in the website realm). BC is much easier to learn, manage and grow with.
Shopify I have researched and even done the free trial a couple of times, It was probably the biggest competitor in my opinion when I was searching to leave Volusion. While it has a couple of great perks/bells and whistles to it in regards design and flow for a customer, it is quite a bit more expensive the BC, Shopify has less built-in options (would have to pay for quite a few add ons/apps) and being not friendly at all to our industry friends that did go with them, I'm beyond glad I went with BigCommerce!
Shopify I have researched and even done the free trial a couple of times, It was probably the biggest competitor in my opinion when I was searching to leave Volusion. While it has a couple of great perks/bells and whistles to it in regards design and flow for a customer, it is quite a bit more expensive the BC, Shopify has less built-in options (would have to pay for quite a few add ons/apps) and being not friendly at all to our industry friends that did go with them, I'm beyond glad I went with BigCommerce!