Last resort letdown...
So we have had a Volusion Store for just under 8 years now and do a sizeable business there. As they are losing market share we were …
Starting at $29.95 per month
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What is BigCommerce?
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
Recent Reviews
How BigCommerce Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Product catalog & listings (413)7.878%
- Visual customization (403)7.474%
- Mobile storefront (401)7.373%
- Product management (410)6.868%
Reviewer Pros & Cons
Video Reviews
3 videos
User Review: BigCommerce Takes Sales Online For Sellers With Ease
02:35
User Review: Business Depends on BigCommerce With Easy-To-Use Platform & Great Customer Service
02:54
User Review: BigCommerce Keeps Focus On Product For Business While They Handle The Software
04:25
Pricing
Standard
$29.95
Cloud
per month
Plus
$79.95
Cloud
per month*
Pro
$299.95
Cloud
per month*
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.bigcommerce.com/essentials/…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $29.95 per month
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is BigCommerce?
According to the vendor, BigCommerce is one of the leading cloud ecommerce platforms for established and rapidly-growing businesses. Combining enterprise functionality, an open architecture and app ecosystem, and market-leading performance, BigCommerce aims to help businesses to grow online sales with less cost, time, and complexity than on-premise software. BigCommerce powers B2B and B2C ecommerce for more than 60,000 brands, 2,000+ mid-market businesses, 30 Fortune 1000 companies, and industry-leading brands, including Assurant, Ben & Jerry’s, Paul Mitchell, Skullcandy, Sony, and Toyota.
The vendor says that the product provides the following benefits to customers:
The vendor says that the product provides the following benefits to customers:
Customize and innovate at a lower total cost of ownership
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
BigCommerce Features
Online Storefront Features
- Supported: Product catalog & listings
- Supported: Product management
- Supported: Bulk product upload
- Supported: Branding
- Supported: Search & filter
- Supported: Mobile storefront
- Supported: Product variations
- Supported: Subscriptions & downloads
- Supported: Website integration
- Supported: Visual customization
- Supported: CMS
- Supported: Customer service tools
Online Shopping Cart Features
- Supported: Abandoned cart recovery
- Supported: Tax calculator
- Supported: Shipping calculator
- Supported: Integration with Amazon
- Supported: Integration with eBay
- Supported: Checkout user experience
Online Payment System Features
- Supported: PayPal integration
- Supported: Returns & refunds
- Supported: Single-click checkout
- Supported: eCommerce security
- Supported: B2B features
eCommerce Marketing Features
- Supported: Promotions & discounts
- Supported: Personalized recommendations
- Supported: SEO
- Supported: Product reviews
- Supported: Social commerce integration
- Supported: Customer registration
eCommerce Business Management Features
- Supported: Multi-site management
- Supported: Order processing
- Supported: Inventory management
- Supported: Accounting
- Supported: Shipping
- Supported: Custom functionality
Additional Features
- Supported: High Availability (HA) infrastructure that allows us to deliver 99.99% uptime
- Supported: Open Platform: 90% of the BigCommerce platform data is exposed to the API
- Supported: Server-to-server API functions enable a headless commerce on WordPress and more
- Supported: Develop, test and push changes without downtime in a local environment using the Stencil CLI tool.
- Supported: Omnichannel management (Amazon, Ebay, Facebook, Instagram, POS)
- Supported: Global CDN, localized payments and multi-language support
BigCommerce Screenshots
BigCommerce Videos
Create differentiated commerce experiences on the industry’s most versatile enterprise solution.
BigCommerce Company Values
Scale your business with WordPress on the front-end and free up server resources from things like catalog management, processing payments, and managing fulfillment logistics, with BigCommerce on the back end.
BigCommerce Integrations
BigCommerce Competitors
BigCommerce Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
BigCommerce Downloadables
Frequently Asked Questions
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
BigCommerce starts at $29.95.
Reviewers rate Product catalog & listings highest, with a score of 7.8.
The most common users of BigCommerce are from Small Businesses (1-50 employees).
BigCommerce Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 60% |
| Mid-Size Companies (51-500 employees) | 30% |
| Enterprises (more than 500 employees) | 10% |
Comparisons
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Reviews and Ratings
(662)Attribute Ratings
Reviews
(201-225 of 382)Companies can't remove reviews or game the system. Here's why
September 16, 2019
Implementing BC as an agency
BC easily beats Shopify, and since Magento has moved to M2, it easily outpaces Magento as well. Salesforce Commerce Cloud is more powerful and robust but requires a significant investment that is not necessarily desirable for those looking for something more lightweight, which BC fits into.
September 16, 2019
The Wish Pearl's Wishful Review
Shopify. BigCommerce offers local customer support which is the reason I have chosen them. This makes a huge difference for someone who is just beginning to use their software.
September 13, 2019
Choosing a Scalable Solution for B2B
We researched a variety of products before selecting BigCommerce. The strong focus on helping B2B companies was a big reason for why we chose BigCommerce. We believed the company was more likely to have scalable products that allow us to grow our digital market to surpass our strong offline market.
September 13, 2019
Strong and powerful, yet easy to use and manage
We switched from Yahoo! Shopping many years ago when they really started falling behind. BigCommerce offered everything on our wish list and then some. And, they continue to add features, allowing us to always improve the customer experience.
September 12, 2019
Niche players can easily use BigCommerce
- 1ShoppingCart and Shopify
I have only briefly evaluated them and do not have deep understanding.
September 12, 2019
Excellent shopping cart solution!
BigCommerce is much more user-friendly and has customer service that is far above what we experienced from Magento.
September 11, 2019
BigCommerce made life easier
BigCommerce was like a rocket ship whereas our other web products were more like mini bikes.
September 11, 2019
Secure. Stable. Good customer service. If you are building a new website check out BigCommerce .
We think BigCommerce offers some pretty distinct advantages over word press. It is all built like one, and very functional versus WP. With WP you are often cobbling together a lot of plugins. If you are a programmer with experience with WordPress you will probably be fine, but if you are like us, and not a programmer, the WordPress sites can be very intimidating, and the end result may be a website that is not very functional, or secure.
September 10, 2019
BigCommerce has equaled BigSales for our company.
September 10, 2019
BigCommerce - the right choice for your eCommerce store.
We have looked at both Shopify and Magento, both excellent products. For us, though we found the BC ticked all of the boxes and was really cost-effective, many of the features we required were built-in and the time to migrate from our previous platform was simply fantastic.
September 10, 2019
BigCommerce Rocks
Big Commerce: Good for startups and high-growth companies. Good pricing, good functionality, easy to use, needs better reporting.
Shopify: Great except for the price is sky-high. Way too expensive for a company like us to justify.
Woo Commerce: A headache to do anything really. Very user-unfriendly, but cheap. Can't even recommend using Woo Commerce to start a business.
Shopify: Great except for the price is sky-high. Way too expensive for a company like us to justify.
Woo Commerce: A headache to do anything really. Very user-unfriendly, but cheap. Can't even recommend using Woo Commerce to start a business.
September 10, 2019
We built our business on BigCommerce!!
We used to use Volusion, but switched to BigCommerce when it became clear that Volusion failed to meet our needs. Migration was surprisingly easy and relatively painless.
September 07, 2019
BigCommerce: the best option!
From experience with several similar systems, Bigcommerce is more robust, the SEO it provides is magnificent and fault support is very good.
September 06, 2019
The pros, needs, and wants of a BigCommerce user.
BigCommerce has been my hosting site since the inception of my business, and I am very pleased with the company and its employees. I understand that one can not be all things to all people unless I want to go to a customized website, which is not in my future plans.
September 06, 2019
Great decision to go with BigCommerce!
Magento requires more developer resources which gets expensive and frustrating, particularly if you don't have an on-site development team. Shopify looks like a good platform, however, you have to pay for almost all apps. BigCommerce has more apps included with the platform which helps to keep costs down.
August 28, 2019
Big Commere-Big Power for Both Large and Small Businesses
We have tried several different carts. This has been the most flexible, most secure and most committed to changing and innovating over the years
August 24, 2019
BigCommerce is Home to Me
August 20, 2019
Great platform for E-commerce
My Company moved to BigCommerce before I started here.
August 19, 2019
BigCommerce is great for online wholesale!
- Shopify and Squarespace
BigCommerce's biggest advantage that I've seen is the ability to have a large catalog of products compared to sites like Shopify and Squarespace. BigCommerce allows for large product menus and product options giving the users easier navigation throughout the catalog. Also, BigCommerce's customer profile is very detailed and it is easy to pull up order and customer history.
August 17, 2019
Excellent Customer Service & Top of the line tech
I don’t like how Shopify is trying to become an MLM by integrating/advertising dropshipping to get people to sign up for their site.
August 15, 2019
Good Option for Price vs. Features
I selected BigCommerce over competitors as the pricing seemed right for the options I received. BigCommerce seemed to have the best features and provided the best features.
August 15, 2019
Over 10,000 products? BigCommerce can handle them with ease.
Other products I looked into either required too much expert coding to set up a website, or they were too simple and did not allow bulk product imports via flat file. BigCommerce fills the space between enterprise level and very small business well. It's a great platform for Small-Medium sized businesses.
August 13, 2019
It was a great start
Shopify, while it has a larger learning curve, is better able to meet our needs as we grow. The customer service is easy to understand and often has step by step instructions in order to do what we need it to do. They offer different courses and have access to more apps that help with different product growth.