Last resort letdown...
So we have had a Volusion Store for just under 8 years now and do a sizeable business there. As they are losing market share we were …
Starting at $29.95 per month
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What is BigCommerce?
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
Recent Reviews
How BigCommerce Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Product catalog & listings (413)7.878%
- Visual customization (403)7.474%
- Mobile storefront (401)7.373%
- Product management (410)6.969%
Reviewer Pros & Cons
Video Reviews
3 videos
User Review: BigCommerce Takes Sales Online For Sellers With Ease
02:35
User Review: Business Depends on BigCommerce With Easy-To-Use Platform & Great Customer Service
02:54
User Review: BigCommerce Keeps Focus On Product For Business While They Handle The Software
04:25
Pricing
Standard
$29.95
Cloud
per month
Plus
$79.95
Cloud
per month*
Pro
$299.95
Cloud
per month*
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.bigcommerce.com/essentials/…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $29.95 per month
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is BigCommerce?
According to the vendor, BigCommerce is one of the leading cloud ecommerce platforms for established and rapidly-growing businesses. Combining enterprise functionality, an open architecture and app ecosystem, and market-leading performance, BigCommerce aims to help businesses to grow online sales with less cost, time, and complexity than on-premise software. BigCommerce powers B2B and B2C ecommerce for more than 60,000 brands, 2,000+ mid-market businesses, 30 Fortune 1000 companies, and industry-leading brands, including Assurant, Ben & Jerry’s, Paul Mitchell, Skullcandy, Sony, and Toyota.
The vendor says that the product provides the following benefits to customers:
The vendor says that the product provides the following benefits to customers:
Customize and innovate at a lower total cost of ownership
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
BigCommerce Features
Online Storefront Features
- Supported: Product catalog & listings
- Supported: Product management
- Supported: Bulk product upload
- Supported: Branding
- Supported: Search & filter
- Supported: Mobile storefront
- Supported: Product variations
- Supported: Subscriptions & downloads
- Supported: Website integration
- Supported: Visual customization
- Supported: CMS
- Supported: Customer service tools
Online Shopping Cart Features
- Supported: Abandoned cart recovery
- Supported: Tax calculator
- Supported: Shipping calculator
- Supported: Integration with Amazon
- Supported: Integration with eBay
- Supported: Checkout user experience
Online Payment System Features
- Supported: PayPal integration
- Supported: Returns & refunds
- Supported: Single-click checkout
- Supported: eCommerce security
- Supported: B2B features
eCommerce Marketing Features
- Supported: Promotions & discounts
- Supported: Personalized recommendations
- Supported: SEO
- Supported: Product reviews
- Supported: Social commerce integration
- Supported: Customer registration
eCommerce Business Management Features
- Supported: Multi-site management
- Supported: Order processing
- Supported: Inventory management
- Supported: Accounting
- Supported: Shipping
- Supported: Custom functionality
Additional Features
- Supported: High Availability (HA) infrastructure that allows us to deliver 99.99% uptime
- Supported: Open Platform: 90% of the BigCommerce platform data is exposed to the API
- Supported: Server-to-server API functions enable a headless commerce on WordPress and more
- Supported: Develop, test and push changes without downtime in a local environment using the Stencil CLI tool.
- Supported: Omnichannel management (Amazon, Ebay, Facebook, Instagram, POS)
- Supported: Global CDN, localized payments and multi-language support
BigCommerce Screenshots
BigCommerce Videos
Create differentiated commerce experiences on the industry’s most versatile enterprise solution.
BigCommerce Company Values
Scale your business with WordPress on the front-end and free up server resources from things like catalog management, processing payments, and managing fulfillment logistics, with BigCommerce on the back end.
BigCommerce Integrations
BigCommerce Competitors
BigCommerce Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
BigCommerce Downloadables
Frequently Asked Questions
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
BigCommerce starts at $29.95.
Reviewers rate Product catalog & listings highest, with a score of 7.8.
The most common users of BigCommerce are from Small Businesses (1-50 employees).
BigCommerce Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 60% |
| Mid-Size Companies (51-500 employees) | 30% |
| Enterprises (more than 500 employees) | 10% |
Comparisons
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Reviews and Ratings
(661)Attribute Ratings
Reviews
(26-50 of 382)Companies can't remove reviews or game the system. Here's why
March 25, 2022
BigCommerce isn't worth the price
I prefer the flexibility of WooCommerce.
February 28, 2022
BigCommerce: The Vehicle To Get You Across The Finish Line
Integrations with Shopify were inadequate, and we felt the overall impression was too informal, without the backend flexibility our catalog requires. As for Magento, I had experience at a previous company with Magento and was never very satisfied with any part of it. I took a new look when searching for the right solution at Unique Lift Parts and found not much changed.
February 18, 2022
BigCommerce - Big Solutions
- Adobe Commerce (Magento Commerce)
BigCommerce simply blows them out of the water. Magento took a nosedive in security and reliability, and their support team "assured" us the issue was fixed on 3 separate occasions. BigCommerce took the opportunity to be crystal clear about how they manage and store our server instances and customer data. Their uptime has been impeccable, and we have never once feared for security issues.
Most reliable and robust e-commerce solution for the price. Easy to learn and to continue to use. Great user and customer management. Product capabilities are way better than the competition. It doesn't take a long time to onboard an entire business' inventory and get to selling. That's truly important to see ROI. Getting back to selling fast. With WordPress, something is always broken. Shopify is a child compared to BigCommerce. Other CMS's are basically deprecated.
December 05, 2021
Do it once, Do it right - BigCommerce Time
BigCommerce gave us room to grow. It seemed to offer options further than we would have had [an] interest in going. The list/choices of apps were great. I do not know if the individuals who wrote the 3rd party apps were vetted, it really felt like they were. They know industry leaders. [It offers] simple, few-click options to have a presence on all relevant marketplaces [in] 2021.
December 03, 2021
Loving BigCommerce!
Hands down, the customer service is better, and BigCommerce is easier to use.
November 29, 2021
Features not available in other systems
November 20, 2021
The Best Platform. The Best Features. The Best Support. The Best People. The Best Business Decision.
Score 10 out of 10
Vetted Review
Verified User
BigCommerce beats all of these platforms on almost every important feature. There are a few places that Shopify is a little better, but it doesn't outweigh BigCommerce dominance in virtually every important category.
November 19, 2021
Easy to setup, clean look and easy online shopping solution. Would not hesitate to recommend to anyone wanting to sell their products online.
- Shopify and WooCommerce
I would say they are very close. I do not like WooCommerce however Shopify is also good. I am not sure if I would be able to persuade someone to not open and Shopify store and go with BigCommerce because both are good, however, I would not hesitate in asking any interested company to look seriously at BigCommerce and give it a go.
November 17, 2021
BigCommerce - The perfect fit for small business[es] on Wordpress
Bigcommerce is the best option for cost-effective and easily customizable integrated with Wordpress. It lacks the advanced reporting and analytics features as say a Shopify but has just as many integration options. Not quite as sophisticated of a user interface but still gets the job done if you take the time to learn their dashboard. Typically more cost-effective than Shopify as well so it’s a better fit for smaller organizations.
October 18, 2021
A Review of BigCommerce
Years ago I used a shopping cart service call Page Down Technology. They no longer sell shopping cart services. When I used them, their services were completely customizable but were very difficult to use because everything required coding. With BigCommerce, you can customize most things with just a few clicks and if you want more customization, you can also enter coding. I've always been able to do everything I wanted in BigCommerce without the need for entering any codes.
September 23, 2021
Good for [a] small business with a learning curve
BigCommerce seems much easier to set up and get started with less custom development than the alternatives.
I can't even recall the other names of webshops I used prior to BigCommerce, but I did have 2 other experiences from 2008 to 2013, prior to coming on with BigCommerce. I suffered daily trying to make those sites work the way they should. I also hated trying to ask questions because I would get somebody [...] that would have scripted answers that felt so impersonal. I rarely have to call BigCommerce for help, but when I do, it is like talking to a friend. They actually "talk" to you and help you figure out what is wrong. For the most part, I am not literate in advanced computer knowledge, so having BigCommerce in my corner, makes my small crafting business actually seem like it really is important. I truly appreciate being one of their customers!
August 26, 2021
BigCommerce - May be good for companies with developers on staff, but regular users looking for WYSIWYG templates should stay away
Score 1 out of 10
Vetted Review
Verified User
Shopify and Wix. Both very good for different things. We only went with BigCommerce because we thought it was a more robust platform.
August 18, 2021
BigCommerce is a good company if you know what you are getting yourself into and have a good solid understanding of the platform.
Compared to Shopify Plus, BigCommerce is about the same, just not as many apps and developers compared to Shopify. If I had a choice, I would go with Shopify Plus over BigCommerce as some apps I really liked using at my old job are on Shopify only.
July 19, 2021
BigCommerce Does a Great Job
When compared to WordPress, BigCommerce does a pretty great job at allowing their customers to add a LOT of products and organize them in clear, easy-to-understand ways. By organizing by category or type of product, we can make sure our own customers can find what they need without spending excess time searching. However, BigCommerce's search functionality is quite good. WordPress requires users to customize the code (and have a knowledge of PHP). With BigCommerce, you can organize your products and search without knowing any code.
July 06, 2021
Scalability and Versatility
Open source platforms require a separate developer.
June 30, 2021
Good eCommerce Platform for Many Sellers
- Shopify, Shopify Plus, Magento Commerce, part of Adobe Commerce Cloud, Spree, WooCommerce, OpenCart and BigCommerce
June 30, 2021
Functional
We have used Ordoro, Volusion and Odoo. BC has been the best we have used so far.
We used both Yahoo's ecommerce platform which was awful and very limited, not to mention incredibly difficult to find developers for, to also using Shopify Plus which had a lot going for it too but was surprisingly limited out of the box compared to BigCommerce but has more apps and more developers. BigCommerce is a happy medium in the middle for us and it has allowed us to scale our business up.
Open source Magento was a full-time job. Now, I have a lot more freedom giving me the ability to take on more responsibilities and get my job done more efficiently. There were many headaches associated with Magento and depreciating version 1 and forcing users to migrate to version 2 was the straw that broke the camel's back for me.
We use Woo Commerce/WordPress for many start ups with small inventories. We also manage Square, Shopify, Magento and MonsterCommere stores for clients. We find that BigCommerce is the best overall solution - although many clients that are tied to their Magento investment are afraid to leave. They think savings thousands of dollars moving forward negates their decision to start out with the wrong platform (over spending on their initial investment and management). Once we convert them to BC, they never want to go back.
We very much liked BigCommerce because it was the perfect fit or the best of both worlds as far as our business is concerned. It had a really robust shopping cart experience that comes standard and it allows for a Sandbox environment that we can use for future custom build-outs.
June 01, 2021
Right for even the most basic user
I personally have not used or evaluated any other software like this one.
April 24, 2021
BigCommerce is 'Selling Made Simple!'
None at this time.