Last resort letdown...
So we have had a Volusion Store for just under 8 years now and do a sizeable business there. As they are losing market share we were …
Starting at $29.95 per month
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What is BigCommerce?
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
Recent Reviews
How BigCommerce Differs From Its Competitors
Awards
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Popular Features
- Product catalog & listings (413)7.878%
- Visual customization (403)7.474%
- Mobile storefront (401)7.373%
- Product management (410)6.969%
Reviewer Pros & Cons
Video Reviews
3 videos
User Review: BigCommerce Takes Sales Online For Sellers With Ease
02:35
User Review: Business Depends on BigCommerce With Easy-To-Use Platform & Great Customer Service
02:54
User Review: BigCommerce Keeps Focus On Product For Business While They Handle The Software
04:25
Pricing
Standard
$29.95
Cloud
per month
Plus
$79.95
Cloud
per month*
Pro
$299.95
Cloud
per month*
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.bigcommerce.com/essentials/…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $29.95 per month
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is BigCommerce?
According to the vendor, BigCommerce is one of the leading cloud ecommerce platforms for established and rapidly-growing businesses. Combining enterprise functionality, an open architecture and app ecosystem, and market-leading performance, BigCommerce aims to help businesses to grow online sales with less cost, time, and complexity than on-premise software. BigCommerce powers B2B and B2C ecommerce for more than 60,000 brands, 2,000+ mid-market businesses, 30 Fortune 1000 companies, and industry-leading brands, including Assurant, Ben & Jerry’s, Paul Mitchell, Skullcandy, Sony, and Toyota.
The vendor says that the product provides the following benefits to customers:
The vendor says that the product provides the following benefits to customers:
Customize and innovate at a lower total cost of ownership
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
BigCommerce Features
Online Storefront Features
- Supported: Product catalog & listings
- Supported: Product management
- Supported: Bulk product upload
- Supported: Branding
- Supported: Search & filter
- Supported: Mobile storefront
- Supported: Product variations
- Supported: Subscriptions & downloads
- Supported: Website integration
- Supported: Visual customization
- Supported: CMS
- Supported: Customer service tools
Online Shopping Cart Features
- Supported: Abandoned cart recovery
- Supported: Tax calculator
- Supported: Shipping calculator
- Supported: Integration with Amazon
- Supported: Integration with eBay
- Supported: Checkout user experience
Online Payment System Features
- Supported: PayPal integration
- Supported: Returns & refunds
- Supported: Single-click checkout
- Supported: eCommerce security
- Supported: B2B features
eCommerce Marketing Features
- Supported: Promotions & discounts
- Supported: Personalized recommendations
- Supported: SEO
- Supported: Product reviews
- Supported: Social commerce integration
- Supported: Customer registration
eCommerce Business Management Features
- Supported: Multi-site management
- Supported: Order processing
- Supported: Inventory management
- Supported: Accounting
- Supported: Shipping
- Supported: Custom functionality
Additional Features
- Supported: High Availability (HA) infrastructure that allows us to deliver 99.99% uptime
- Supported: Open Platform: 90% of the BigCommerce platform data is exposed to the API
- Supported: Server-to-server API functions enable a headless commerce on WordPress and more
- Supported: Develop, test and push changes without downtime in a local environment using the Stencil CLI tool.
- Supported: Omnichannel management (Amazon, Ebay, Facebook, Instagram, POS)
- Supported: Global CDN, localized payments and multi-language support
BigCommerce Screenshots
BigCommerce Videos
Create differentiated commerce experiences on the industry’s most versatile enterprise solution.
BigCommerce Company Values
Scale your business with WordPress on the front-end and free up server resources from things like catalog management, processing payments, and managing fulfillment logistics, with BigCommerce on the back end.
BigCommerce Integrations
BigCommerce Competitors
BigCommerce Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
BigCommerce Downloadables
Frequently Asked Questions
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
BigCommerce starts at $29.95.
Reviewers rate Product catalog & listings highest, with a score of 7.8.
The most common users of BigCommerce are from Small Businesses (1-50 employees).
BigCommerce Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 60% |
| Mid-Size Companies (51-500 employees) | 30% |
| Enterprises (more than 500 employees) | 10% |
Comparisons
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Reviews and Ratings
(661)Attribute Ratings
Reviews
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October 09, 2019
A top-tier eCommerce platform
- Streamlined operations with selling on Amazon.
- Lower cost than custom development firm.
- Increased website traffic by 50% over the old website.
October 09, 2019
BigCommerce for a rental service business.
- Getting up and running quickly.
- Getting up and running frugally.
- Easy to use as a novice.
October 09, 2019
BigCommerce - Lots of Features and Easy to Use
- BigCommerce has allowed us to streamline the development and maintenance of our online store.
- BigCommerce Shipping offers an easy solution for managing shipments while reducing postage costs.
- The BigCommerce platform is a more cost-effective option versus the high cost of developing and maintaining a custom built site.
October 08, 2019
Easy to use and super intuitive!
- In general, having a beautiful and user-friendly site is all we wanted at the end of the day. The streamlined process to connect it to our GoogleAds has increased our visitors and order value phenomenally.
October 08, 2019
Big Commerce is easy to learn and offers strong default SEO optimization for the micro business user
- Good ROI over time as store SEO dramatically improve only after 3 years or more.
- Continuing platform investments without putting up plan prices for a long time.
- Attract more visitors with market-leading, best-in -lass mobile store format.
October 06, 2019
BIg Commerce IF You Are Serious About Making More Money!
- We have a good base of current customers and new customers consistently come aboard.
- The email sign up form has helped us build our business.
- The integration to Quickbooks helps because all orders are in that system with names, address, contact numbers etc.
October 05, 2019
BigCommerce from a small business owner
- Better product visibility for local sales.
- The ability to custom build a cart and send it to a customer via messenger allows me to tie in our dedication to custom builds and makes for seamless online integration with all of the platforms we are on.
- Lots of tools available to streamline our site and format it so that when someone comes into our store after going to our website the shopping experience is seamless.
October 05, 2019
Love BigCommerce! Saved our business from other platforms!
- Attract more visitors
- Increase average order value
- Increase customer retention
October 04, 2019
Big Commerce easy to use
- My BC site is a good presentation of my business once customers get there. I don't know how many customers find that site before my regular website. Most customers find my website - with extensive information content first - the go to the store from there.
October 04, 2019
BigCommerce is an awesome platform
- Able to increase per order average
- Offered us steady growth online
October 04, 2019
BigCommerce the Right Choice for Small Business
- BigCommerce has vastly improved our order volume. In the first year alone, orders went up 80% from our previous custom-made website.
- BigCommerce also increased our conversion rate of visiting traffic by 50% (from 1% to 1.5%) from our previous custom-made website.
- Thanks to the increased order volume, and the increased items per sale, our first year on BigCommerce recorded a 77% revenue increase from our previous custom-made website.
October 04, 2019
Difference between shopify & Bigcommerce
- As we increased the business the price increase from basic to the next tear was not proportionate. There are other competitors that were far cheaper at the threshold. That is the only reason I looked elsewhere.
- We had many charge backs, but could not integrate with Stripe's any fraud AI software. Therefore, the threshold for the monthly charge was based on transactions that we cancelled after the initial purchase. This impacted as our products were desirable.
- The page image sizes are not optimised like Shopify. Therefore, the page speed was affected in Google SEO ranking.
- The mobile template had to be written seperately, rather than a framework such as twitter framework.
October 01, 2019
BigCommerce Has Taken The Worry Out Of Maintaining My Website
- SEO features have helped attract visitors, although I need more help on that.
- Dependability means I don't have to worry about the site working.
- Easy updates make it easy to add new products.
September 30, 2019
Big Commerce is our company's MVP
- Big Commerce has allowed us to streamline, increase the number of orders, increase average order value, and track our data.
September 28, 2019
BigCommerce -- A Great Solution for a Growing Enterprise
- We're able to gather insights from store search data to power our SEO and digital advertising keywords, which is great.
- It's an easy to use interface for customers and internal stakeholders -- I can easily pull data out of the store with OOB tools.
- It was easy to get several hundred products loaded via Bulk import, which helped us get our store up and running quickly.
September 27, 2019
Next generation of e-commerce sites
- Reduced running costs of an e-commerce website
- Increased customer visits and orders
- Help with SEO
- The business requirement to have a storefront. Obviously positive.
- Integration with other systems - positive.
- My site traffic increased by 30% in the first year that we changed from Volusion.
- The monthly cost of our site is very reasonable considering all that is offered.
September 26, 2019
Expensive but reliable
- It's hard to say what life would be like without BigCommerce as I have never really used another platform. Initially I was on Magento, then about 5 years ago Magento closed, they pushed me onto BigCommerce for the same monthly fees, who seemed to work a lot better (fewer bugs in the programs, more professional technical support), but then a couple of years later BigCommerce massively upped their fees, and I ended up paying three times more for exactly the same service! It would have been too hard to have changed my site over to another company by then, so I was stuck. That, however, was a few years back - and at least BigCommerce has been consistently good since then.
September 26, 2019
BigCommerce helps us put up big league stats!
- We have seen a substantial increase (148%) of orders since migrating to BigCommerce.
- Our AOV has also seen an incredible increase due to the ability to upsell accessories on each listing by utilizing the Option Sets.
September 25, 2019
Easy to use, but needs some updates
- Simplified adding and updating inventory.
September 24, 2019
BigCommerce is the Flexible eCommerce solution you need.
- BigCommerce integrates well with our shipping platform, saving us minutes on each order (and that adds up quickly)
- Order fulfillment doesn't require any manual input (products, addresses, etc.) which streamlines our process greatly. Just weigh the package & print label.
- Abandoned cart recovery feature has about 25% return for us (1 out of 4 abandoned carts check out after automated email).
September 24, 2019
We're sticking with BigCommerce!
- We have been able to increase product lines directly due to BigCommerce's extensive categorisation and product options offering
- We have reduced the time it takes to process orders - SKUs, bin picking numbers, order printing and customer emails have all made it easier to get orders out to customers
September 21, 2019
BigDeal
- BigCommerce has generated more customers.
September 20, 2019
Happy Customer!
- BigCommerce has been a great business partner allowing us to focus on sales vs technical management of a site.
- Using BigCommerce has allowed us to streamline our work flow with the use of integrated apps.
- The return on investment with BigCommerce is definitely positive.