Last resort letdown...
So we have had a Volusion Store for just under 8 years now and do a sizeable business there. As they are losing market share we were …
Starting at $29.95 per month
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What is BigCommerce?
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
Recent Reviews
How BigCommerce Differs From Its Competitors
Awards
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Popular Features
- Product catalog & listings (413)7.878%
- Visual customization (403)7.474%
- Mobile storefront (401)7.373%
- Product management (410)6.868%
Reviewer Pros & Cons
Video Reviews
3 videos
User Review: BigCommerce Takes Sales Online For Sellers With Ease
02:35
User Review: Business Depends on BigCommerce With Easy-To-Use Platform & Great Customer Service
02:54
User Review: BigCommerce Keeps Focus On Product For Business While They Handle The Software
04:25
Pricing
Standard
$29.95
Cloud
per month
Plus
$79.95
Cloud
per month*
Pro
$299.95
Cloud
per month*
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.bigcommerce.com/essentials/…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $29.95 per month
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is BigCommerce?
According to the vendor, BigCommerce is one of the leading cloud ecommerce platforms for established and rapidly-growing businesses. Combining enterprise functionality, an open architecture and app ecosystem, and market-leading performance, BigCommerce aims to help businesses to grow online sales with less cost, time, and complexity than on-premise software. BigCommerce powers B2B and B2C ecommerce for more than 60,000 brands, 2,000+ mid-market businesses, 30 Fortune 1000 companies, and industry-leading brands, including Assurant, Ben & Jerry’s, Paul Mitchell, Skullcandy, Sony, and Toyota.
The vendor says that the product provides the following benefits to customers:
The vendor says that the product provides the following benefits to customers:
Customize and innovate at a lower total cost of ownership
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
BigCommerce Features
Online Storefront Features
- Supported: Product catalog & listings
- Supported: Product management
- Supported: Bulk product upload
- Supported: Branding
- Supported: Search & filter
- Supported: Mobile storefront
- Supported: Product variations
- Supported: Subscriptions & downloads
- Supported: Website integration
- Supported: Visual customization
- Supported: CMS
- Supported: Customer service tools
Online Shopping Cart Features
- Supported: Abandoned cart recovery
- Supported: Tax calculator
- Supported: Shipping calculator
- Supported: Integration with Amazon
- Supported: Integration with eBay
- Supported: Checkout user experience
Online Payment System Features
- Supported: PayPal integration
- Supported: Returns & refunds
- Supported: Single-click checkout
- Supported: eCommerce security
- Supported: B2B features
eCommerce Marketing Features
- Supported: Promotions & discounts
- Supported: Personalized recommendations
- Supported: SEO
- Supported: Product reviews
- Supported: Social commerce integration
- Supported: Customer registration
eCommerce Business Management Features
- Supported: Multi-site management
- Supported: Order processing
- Supported: Inventory management
- Supported: Accounting
- Supported: Shipping
- Supported: Custom functionality
Additional Features
- Supported: High Availability (HA) infrastructure that allows us to deliver 99.99% uptime
- Supported: Open Platform: 90% of the BigCommerce platform data is exposed to the API
- Supported: Server-to-server API functions enable a headless commerce on WordPress and more
- Supported: Develop, test and push changes without downtime in a local environment using the Stencil CLI tool.
- Supported: Omnichannel management (Amazon, Ebay, Facebook, Instagram, POS)
- Supported: Global CDN, localized payments and multi-language support
BigCommerce Screenshots
BigCommerce Videos
Create differentiated commerce experiences on the industry’s most versatile enterprise solution.
BigCommerce Company Values
Scale your business with WordPress on the front-end and free up server resources from things like catalog management, processing payments, and managing fulfillment logistics, with BigCommerce on the back end.
BigCommerce Integrations
BigCommerce Competitors
BigCommerce Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
BigCommerce Downloadables
Frequently Asked Questions
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
BigCommerce starts at $29.95.
Reviewers rate Product catalog & listings highest, with a score of 7.8.
The most common users of BigCommerce are from Small Businesses (1-50 employees).
BigCommerce Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 60% |
| Mid-Size Companies (51-500 employees) | 30% |
| Enterprises (more than 500 employees) | 10% |
Comparisons
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Reviews and Ratings
(662)Attribute Ratings
Reviews
(176-200 of 436)Companies can't remove reviews or game the system. Here's why
November 01, 2019
Your Swiss Army Knife in eCommerce!
We use it to offer all our marketplace SKUs on one site. Our main concern was how to offer our full catalog which is being sold on 20 different marketplaces on one site. We connected our catalog feed to BigCommerce and now we only refer to Bigcommerce to see all out products.
November 01, 2019
BigCommerce Review
We use BigCommerce to power our website.
November 01, 2019
BigCommerce Rocks, I'd definitely recommend it!
BigCommerce is an awesome platform for small to large eCommerce businesses. Their support is top-notch and the back-end is very intuitive. The features out of the box are pretty much what you'd expect from a platform such as this. They also have a decent amount of third-party apps that extend the functionality.
I've also found the articles they product to be very helpful to understand the nuances of online marketing. I would definitely recommend it to someone that would like to start an eCommerce business. We are using it as the sole platform for our eCommerce presence. The business problem it solves is selling products online, along with keeping track of our customers and products.
BigCommerce makes it easy to add new methods of payment as well. It only took a few minutes to add digital wallets to our storefront like Apple and Google Pay. It also integrates with Square POS, so we can import our products into the Square app for use at trade shows. Lastly, the ShipperHQ app is very robust and customizable to fit our needs. We're still tweaking the settings to hone in on the right shipping rates for us, but it offers a great solution for us and our customers.
October 31, 2019
I would use BigCommerce again for a small business
[It's being used as an] Online sales window (store-front) provider for online retail of hobby-related products. Some helpful analytics of sales, products; allows posting of reviews by customers, simple and effective editing of products. Relatively low cost; good to excellent online and telephone support with good availability. Stable and good reliability (uptime), no noticeable outages affecting sales.
October 31, 2019
Inexperienced Online Seller Learns BigCommerce
I use BigCommerce to run my daily selling operations across three channels and is the main platform for my business. The integrations and support have proven to be a great resource in growing and maintaining my business. It has helped me get over the intimidating prospect of building and maintaining a website.
October 31, 2019
Lightning API's, bespoke development and best optimised checkout
BigCommerce is the platform our website is built on.
October 31, 2019
We love using BigCommerce and there are many reasons why!
We Use BigCommerce for our online beverage company. I am responsible for customer care and inquiries. We set up accounts online and can segment customers and resellers so it is very convenient for us. I can reply online to customer inquiries and send them messages directly from their orders too which saves me a lot of time to keep it all in one place.
October 30, 2019
BigCommerce, the easy way to have your own online presence
I, as the owner and operator of the company use BigCommerce. I am the only person in charge of the website and design and BigCommerce is easy enough that I can use it.
October 29, 2019
A nice, stable platform for e-commerce
Since I sell online, it IS my business. We sell personalized products through our BigCommerce site.
October 25, 2019
A great platform with only a few minor issues
I use BigCommerce to administer my online retail website.
October 25, 2019
Big Commerce: The "U" in Customer Support!
New Knowledge Library publishes spiritual books by one author, Marshall Vian Summers. Big Commerce is behind our storefront.
October 24, 2019
Big Commerce is a big value for any online retailer
We use BigCommerce to run our entire company website and online store. It is easy to add products and integrates very well with other third-party services for the few features it does not include.
October 23, 2019
BigCommerce, a better solution
BigCommerce is used to run our website, to convey products to our customers in a unique and exciting way. The issue we as a company run into that BigCommerce has been able to address most often is when we need to hide items from customer view when they are out of stock so that they don't need to sort through items we don't currently have, making their searches faster and the experience more enjoyable.
BigCommerce is used by our company to manage our wholesale side of the business. We utilize the system from start to finish (order placing to fulfillment). It does a great job of segmenting out the different types of wholesale customers using the customer groups option. This addressed the problem of managing different types of pricing variations as well as other factors we can now customize depending on the customer group.
BigCommerce is being used by our entire organization. Our business needed an affordable, easy-to-use platform for our web store that also offered functionality and customization.
October 22, 2019
BigCommerce is a great choice for a growing company website!
We use BigCommerce for our online presence and website. We are currently getting all of our products ready for sale on the site. We like BigCommerce because they support a variety of 3rd-party apps that makes connecting and integrating our website with other selling sites like eBay and Amazon easy.
October 22, 2019
Follow Up BigCommerce Review
BigCommerce is our web solution for an e-commerce website. It is the backbone of this operation and has been a huge improvement from Squarespace which was where our shop resided prior to the transition to BigCommerce. At this point, we use BigCommerce and applications associated with it like Shipstation which handles our fulfillment and logistics side of the operation which allows us to quickly pack and ship orders we ship with USPS thru our Stamps.com account that is connected to Shipstation for postage.
Beyond this, we've recently incorporated Eye4Fraud Application which offers services to allow us to process more orders that we may not have accepted without their insurance against fraud on the orders they approve. Having more eyes looking at our transactions for fraud is piece of mind and this application has cut back on the amount of declined orders which led to increased back and forth with customers as to why their transactions failed. International orders were problematic for individuals running their credit card multiple times with money hanging between them and their bank for days until the banks put the declined funds back on the customer's account. It allows us to process more orders we may have otherwise declined.
October 19, 2019
I use to Love BigCommerce, now I only like it!
BigCommerce was our web platform of choice for our e-commerce retail outlets. We have 3 sites, 1 of which is built for the sole purpose of facilitating marketplace inventory and listings via apps (TradeMe, ebay, amazon -- and in the future, CATCH).
October 19, 2019
Big Difference and Big Improvements through BigCommerce
We are a small business which sells our niche products exclusively online. We use BigCommerce (BC) as our web hosting service. Our BC page integrates with our shipping utility as well so orders are easily processed and shipped. BC is used across our whole organization. We don't really have departments. We're so small that almost everything is handled by me. Using BC has addressed problems with SEO that we've had prior to using BC. It has helped the shipping process run much more smoothly and efficiently. BC has provided what I think are nice-looking web page templates that help welcome visitors and make it easier for them to order. I am not a web developer, so with BC, I've been able to accomplish what I set out to do, with flexibility to user-friendly modification selections.
We used BigCommerce to run several different online businesses. It was being used by the entire company, from sales and marketing on the front end to fulfillment, customer retention, and customer management on the backend. BigCommerce syncs up fairly well with several other 3rd party applications that allowed us to do other things like accounting. It worked pretty well across the board and provided decent value for what we were getting out of it.
October 18, 2019
BigCommerce is an excellent platform with a few quirks
We use BigCommerce as the primary company website, blog and direct-to-customer sales channel for both our B2C and B2B customers. We place manual orders in the back end for POs and phone orders. It also serves as our primary catalog.
October 18, 2019
BigCommerce - flexible, adaptable and easy to use
We use BigCommerce to manage an e-commerce store for our farm, which offers products for home delivery and farm market/farm store pickup. It allows us to manage our inventory with much greater ease than our previous system. We can also manage many more products and offer several pickup and delivery options. It is easy for us to add inventory while at the farm and for all farm team members to use.
October 14, 2019
When Less is Less
We only use BigCommerce for our wholesale portion of our E-Commerce business. It is our website & store for wholesale customers only & it is how we track and process all wholesale orders.
October 12, 2019
Makes my one person company look like a 100 person company!
I use BigCommerce as the primary means to sell the products I develop for the quilting market.
October 12, 2019
BigCommerce Review
Big Commerce is used by the whole organization and meets our eCommerce needs.