Last resort letdown...
So we have had a Volusion Store for just under 8 years now and do a sizeable business there. As they are losing market share we were …
Starting at $29.95 per month
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What is BigCommerce?
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
Recent Reviews
How BigCommerce Differs From Its Competitors
Awards
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Popular Features
- Product catalog & listings (413)7.878%
- Visual customization (403)7.474%
- Mobile storefront (401)7.373%
- Product management (410)6.969%
Reviewer Pros & Cons
Video Reviews
3 videos
User Review: BigCommerce Takes Sales Online For Sellers With Ease
02:35
User Review: Business Depends on BigCommerce With Easy-To-Use Platform & Great Customer Service
02:54
User Review: BigCommerce Keeps Focus On Product For Business While They Handle The Software
04:25
Pricing
Standard
$29.95
Cloud
per month
Plus
$79.95
Cloud
per month*
Pro
$299.95
Cloud
per month*
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.bigcommerce.com/essentials/…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $29.95 per month
Features
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Product Details
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- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is BigCommerce?
According to the vendor, BigCommerce is one of the leading cloud ecommerce platforms for established and rapidly-growing businesses. Combining enterprise functionality, an open architecture and app ecosystem, and market-leading performance, BigCommerce aims to help businesses to grow online sales with less cost, time, and complexity than on-premise software. BigCommerce powers B2B and B2C ecommerce for more than 60,000 brands, 2,000+ mid-market businesses, 30 Fortune 1000 companies, and industry-leading brands, including Assurant, Ben & Jerry’s, Paul Mitchell, Skullcandy, Sony, and Toyota.
The vendor says that the product provides the following benefits to customers:
The vendor says that the product provides the following benefits to customers:
Customize and innovate at a lower total cost of ownership
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
BigCommerce Features
Online Storefront Features
- Supported: Product catalog & listings
- Supported: Product management
- Supported: Bulk product upload
- Supported: Branding
- Supported: Search & filter
- Supported: Mobile storefront
- Supported: Product variations
- Supported: Subscriptions & downloads
- Supported: Website integration
- Supported: Visual customization
- Supported: CMS
- Supported: Customer service tools
Online Shopping Cart Features
- Supported: Abandoned cart recovery
- Supported: Tax calculator
- Supported: Shipping calculator
- Supported: Integration with Amazon
- Supported: Integration with eBay
- Supported: Checkout user experience
Online Payment System Features
- Supported: PayPal integration
- Supported: Returns & refunds
- Supported: Single-click checkout
- Supported: eCommerce security
- Supported: B2B features
eCommerce Marketing Features
- Supported: Promotions & discounts
- Supported: Personalized recommendations
- Supported: SEO
- Supported: Product reviews
- Supported: Social commerce integration
- Supported: Customer registration
eCommerce Business Management Features
- Supported: Multi-site management
- Supported: Order processing
- Supported: Inventory management
- Supported: Accounting
- Supported: Shipping
- Supported: Custom functionality
Additional Features
- Supported: High Availability (HA) infrastructure that allows us to deliver 99.99% uptime
- Supported: Open Platform: 90% of the BigCommerce platform data is exposed to the API
- Supported: Server-to-server API functions enable a headless commerce on WordPress and more
- Supported: Develop, test and push changes without downtime in a local environment using the Stencil CLI tool.
- Supported: Omnichannel management (Amazon, Ebay, Facebook, Instagram, POS)
- Supported: Global CDN, localized payments and multi-language support
BigCommerce Screenshots
BigCommerce Videos
Create differentiated commerce experiences on the industry’s most versatile enterprise solution.
BigCommerce Company Values
Scale your business with WordPress on the front-end and free up server resources from things like catalog management, processing payments, and managing fulfillment logistics, with BigCommerce on the back end.
BigCommerce Integrations
BigCommerce Competitors
BigCommerce Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
BigCommerce Downloadables
Frequently Asked Questions
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
BigCommerce starts at $29.95.
Reviewers rate Product catalog & listings highest, with a score of 7.8.
The most common users of BigCommerce are from Small Businesses (1-50 employees).
BigCommerce Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 60% |
| Mid-Size Companies (51-500 employees) | 30% |
| Enterprises (more than 500 employees) | 10% |
Comparisons
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Reviews and Ratings
(661)Attribute Ratings
Reviews
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August 01, 2019
BigCommerce has it all at a great price.
Big Commerce host our on-line religious goods store, Truedevotionasl.com which would be considered a department of our organization. The store extends our physical store here in Massachusetts and allows our most popular store items to be available throughout the United States. It also has the advantage of being open 24/7.
July 31, 2019
Review of BigCommerce
Bigcommerce is used across our entire organization with expansion into the US and Canadian market planned for later this year. Allows us to easily take orders from any of our wholesale customers once they have signed up.
July 30, 2019
Great for small businesses!
BigCommerce is used as our main website and webstore. It synced with our other 3rd Party E-Commerce Managing Software, therefore we spend little time in the back end of BigCommerce because we use the 3rd Party software to manage our BigCommerce Account.
July 30, 2019
Big Commerce is Great!
We use it to sell our products on the internet. It helps with the mechanics of an online store.
July 26, 2019
BigCommerce All The Way!
BigCommerce handles our online shopping cart. We grow pecans in Louisiana and were looking for an affordable eCommerce solution to help us manage our phone orders. Although customers can order by themselves online, there are lots of customers that have questions and want to speak with a live person when placing an order. BigCommerce is user-friendly and if you do have a question or problem the support staff is awesome.
BigCommerce has many great functions for an internet e-commerce website. We were able to deploy it very rapidly from our previous e-commerce hosting company, and BigCommerce is so easy to use that individuals with very minimal training at my office were able to pick up on it right away. We use it for our e-commerce website, as well as a great deal of other functions, like order tracking.
July 25, 2019
BigCommerce has grown with our business
BigCommerce is used across the whole organization at this time. We recently moved our coffee site to Shopify but BigCommerce is our main system. It is our main ECommerce platform where 98% of our business is done annually. We use it for marketing information and collecting customer data. It is also our primary inventory management system.
July 16, 2019
Very user-friendly and simple for any sized business
BigCommerce is where all of our sales go through. We used to run off of 100% phone-based sales but wanted to differ from this, so we created our site on Big Commerce. We picked them due to functionality (having wholesale and retail pricing) and platform pricing. We have been very happy with the results of BigCommerce so far and run 100% of our sales through the platform.
July 10, 2019
Why you should go with BigCommerce
BigCommerce is used for our whole organization as our storefront for four different global retail sites.
BigCommerce allows us to sell our sports nutritional supplements direct to our customers. It's maintained by our web team which sits in our marketing department.
BigCommerce is being used as our e-commerce shopping cart and website. For us it combined the right amount of design flexibility with back end resources and features. We can easily add new products and deal with customer service issues and questions right from the account. We have good access to customers' profiles which make placing orders or making changes on behalf of the customer a breeze.
We utilize BigCommerce as a way to sell our products via e-commerce and reach out to our many customers across the globe.
It allows us to have a much further reach than we would without an e-commerce solution.
It allows us to have a much further reach than we would without an e-commerce solution.
June 25, 2019
SafetySmartGear.com on BigCommerce
We utilize BigCommerce (BC) as our web platform. I do the overwhelming majority of product development and maintenance across 2000+ product pages with tens of thousands of SKUs. We have a sales staff that enters in large quantity, printing and phone orders. My biggest issue with BC is that we are unable to utilize SQL database which makes exporting/importing a bit more involved than it needs to be. Product and SKU development is excellent however. We came from Volusion, so I've noticed that I can generate far more product pages and SKUs on BC. However, not having the SQL behind this obviously is the trade off.
June 24, 2019
Big Commerce Good Alternative to Magento
We migrated from Magento 1 to BigCommerce as we didn't want to go to Magento 2. Currently, about five people in our company of 18 access the BigCommerce platform as other departments don't need to access it. BigCommerce offers a nice platform with many features but to get the most desired features you will have to go with a more pricey plan than just the basic plan. The order management layout is very nice and easy to understand. The BigCommerce gift certificate system is a bit lacking in the sense of you cannot edit or manually create gift cards and will need more development time and money for such options. However, this maybe the case with most of the SAS companies nowadays. We like that the BigCommerce system is managed and we don't have to worry about applying security patches, updates, etc., like we did with the Magento system. Product creation is simple and straightforward. We don't like that there is no system for additional admins such as one "Super Admin" and then "Admin" with different permissions. BigCommerce only has "owner" status and only account is the owner. If you are dealing with software developers that need admin permissions, you will have to turn over your owner admin details or the company cannot access certain parts of the admin panel. Overall, I think BigCommerce is a good fit with companies looking for alternatives to existing systems or companies who plan to have a large product catalog. There are probably better less pricey choices if you plan to sell just a few items.
June 21, 2019
BigCommerce Saved Us Big Time!
We moved to BigCommerce in response to the sunset of Magento 1. After trying and failing to implement Magento 2 Community Edition with the features we need, we decided to look elsewhere. The final decision came down to Shopify and BigCommerce. BigCommerce was more responsive to our enterprise needs and won the day. We manage our entire operation of a catalog and 6 e-commerce sites from our ERP (Mail Order Manager). With minor custom code, we were able to implement BigCommerce rapidly and painlessly.
BigCommerce is our global eCommerce platform for 7 eCommerce sites. This includes 5 currencies and 4 languages. The eCommerce team manages BigCommerce. It addresses our need for a revenue-generating eCommerce platform, serves as our brand flagship store, and is the keystone to our company-wide marketing activities. Brand campaigns and product launches originate on our BigCommerce storefronts. The success of our website is indicative of the success of our company as a whole. Our site allows us to gauge demand and customer concerns quickly after launch and before most retailers carry our products.
June 19, 2019
Big Commerce is a great e-commerce solution
We have an e-commerce business so our Big Commerce website is how our customers place their orders. This allows us to have our entire product offering online which means we don't need a printed catalog. This makes it very easy to respond to inquiries about our company and the products it offers.
June 18, 2019
I love BigCommerce. Given the chance to change platforms, I would hands-down go with BigCommerce again.
We use BigCommerce as our main eCommerce solution company-wide. It does an excellent job of streamlining our online retail sales by integrating apps such as Connex for Quickbooks, inkFrog for eBay, and ShippingEasy to make our sales flow more or less automated. Which is a huge plus for us as we are a small sales team so our employees fill many roles and having everything run through BigCommerce in a more or less automated fashion allows for more time to accomplish our other tasks.
We use BigCommerce for our website sales and furniture catalog for our furniture store. It is used by all 3 employees, and it handles all our online sales.
June 17, 2019
Small Business and BigCommerce
We use BigCommerce as the hub for our business. As an E-commerce company, each employee uses some aspect of BigCommerce in their day. We use many different applications that use and support the information that goes into BigCommerce. We have grown 4x and still remain with the same number of employees that we have had before our growth because of the many applications that plug in to the BigCommerce platform that allow us to not do any manual data entry.
June 17, 2019
Great for ecommerce, still waiting on a few updates.
BigCommerce is used across our whole organization. It is connected with Square and our Square register so we have fluid inventory from online and in store sales. We use it to manage and create our products as well as to manage orders and customers for online sales. This sometimes translates into retail sales and customers as well.
BC is our e-commerce platform. Sales are made through BC from "stumble upon" visitors, prospects we target with AdWords and also is a convenient shopping platform for many of our current customers who prefer the ease of the website to their institutional purchasing systems. Our Sales Team uses BC to load up products, write descriptions, post blog articles and define the product mix. Customer service uses BC for order fulfillment and tracking as well as communicating with customers. Marketing uses BC to entice shoppers to buy and do business with us.
June 12, 2019
It Just Works, It's Just Worth It.
This is the primary way we distribute our products to associates worldwide. We also use it as an access-restricted auxiliary information platform for our associates.
June 11, 2019
Very satisfied with BigCommerce
We use BigCommerce to host both of our online sites. It is a great solution for hosting the parts of the business that we don't want to host (shipping, postage, order processing, payment, shopping cart) but allows a great deal of flexibility in customizing our sites. BigCommerce is a great choice because it has an open architecture. The sites have had almost no down time over the years we've used BigCommerce. Tech support is fantastic every time I talk to someone.
June 11, 2019
Why we use BigCommerce
We use BigCommerce as our face to the business community. It is our retail store as well as our custom design services.