Last resort letdown...
So we have had a Volusion Store for just under 8 years now and do a sizeable business there. As they are losing market share we were …
Starting at $29.95 per month
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What is BigCommerce?
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
Recent Reviews
Awards
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Popular Features
- Product catalog & listings (413)7.878%
- Visual customization (403)7.474%
- Mobile storefront (401)7.373%
- Product management (410)6.969%
Reviewer Pros & Cons
Video Reviews
3 videos
User Review: BigCommerce Takes Sales Online For Sellers With Ease
02:35
User Review: Business Depends on BigCommerce With Easy-To-Use Platform & Great Customer Service
02:54
User Review: BigCommerce Keeps Focus On Product For Business While They Handle The Software
04:25
Pricing
Standard
$29.95
Cloud
per month
Plus
$79.95
Cloud
per month*
Pro
$299.95
Cloud
per month*
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.bigcommerce.com/essentials/…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $29.95 per month
Features
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Product Details
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- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is BigCommerce?
According to the vendor, BigCommerce is one of the leading cloud ecommerce platforms for established and rapidly-growing businesses. Combining enterprise functionality, an open architecture and app ecosystem, and market-leading performance, BigCommerce aims to help businesses to grow online sales with less cost, time, and complexity than on-premise software. BigCommerce powers B2B and B2C ecommerce for more than 60,000 brands, 2,000+ mid-market businesses, 30 Fortune 1000 companies, and industry-leading brands, including Assurant, Ben & Jerry’s, Paul Mitchell, Skullcandy, Sony, and Toyota.
The vendor says that the product provides the following benefits to customers:
The vendor says that the product provides the following benefits to customers:
Customize and innovate at a lower total cost of ownership
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
BigCommerce Features
Online Storefront Features
- Supported: Product catalog & listings
- Supported: Product management
- Supported: Bulk product upload
- Supported: Branding
- Supported: Search & filter
- Supported: Mobile storefront
- Supported: Product variations
- Supported: Subscriptions & downloads
- Supported: Website integration
- Supported: Visual customization
- Supported: CMS
- Supported: Customer service tools
Online Shopping Cart Features
- Supported: Abandoned cart recovery
- Supported: Tax calculator
- Supported: Shipping calculator
- Supported: Integration with Amazon
- Supported: Integration with eBay
- Supported: Checkout user experience
Online Payment System Features
- Supported: PayPal integration
- Supported: Returns & refunds
- Supported: Single-click checkout
- Supported: eCommerce security
- Supported: B2B features
eCommerce Marketing Features
- Supported: Promotions & discounts
- Supported: Personalized recommendations
- Supported: SEO
- Supported: Product reviews
- Supported: Social commerce integration
- Supported: Customer registration
eCommerce Business Management Features
- Supported: Multi-site management
- Supported: Order processing
- Supported: Inventory management
- Supported: Accounting
- Supported: Shipping
- Supported: Custom functionality
Additional Features
- Supported: High Availability (HA) infrastructure that allows us to deliver 99.99% uptime
- Supported: Open Platform: 90% of the BigCommerce platform data is exposed to the API
- Supported: Server-to-server API functions enable a headless commerce on WordPress and more
- Supported: Develop, test and push changes without downtime in a local environment using the Stencil CLI tool.
- Supported: Omnichannel management (Amazon, Ebay, Facebook, Instagram, POS)
- Supported: Global CDN, localized payments and multi-language support
BigCommerce Screenshots
BigCommerce Videos
Create differentiated commerce experiences on the industry’s most versatile enterprise solution.
BigCommerce Company Values
Scale your business with WordPress on the front-end and free up server resources from things like catalog management, processing payments, and managing fulfillment logistics, with BigCommerce on the back end.
BigCommerce Integrations
BigCommerce Competitors
BigCommerce Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
BigCommerce Downloadables
Frequently Asked Questions
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
BigCommerce starts at $29.95.
Reviewers rate Product catalog & listings highest, with a score of 7.8.
The most common users of BigCommerce are from Small Businesses (1-50 employees).
BigCommerce Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 60% |
| Mid-Size Companies (51-500 employees) | 30% |
| Enterprises (more than 500 employees) | 10% |
Comparisons
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Reviews and Ratings
(661)Attribute Ratings
Reviews
(326-350 of 436)Companies can't remove reviews or game the system. Here's why
May 22, 2019
A great experience
We use BigCommerce across the organization to present energy saving product opportunities for end-customers of our clients and directly to our clients.
May 22, 2019
BigCommerce has a long way to go
We use BigCommerce to facilitate sales.
We use BigCommerce as our primary e-commerce window to B2B and B2C clients. BigCommerce allows us to show our vast in-stock product line and also allows us to work with vendors to help them get their product (not necessary in inventory) in front of our customer base. This informs us with what we should stock and it informs our vendors on what's moving within their product line in our industry.
Brand Labs is a BigCommerce Elite Solution Partner. We design and build e-commerce stores for our clients on the BigCommerce platform.
Bigcommerce is our ecommerce platform. It is the only ecommerce platform that we use for Carsons. The business problems it solves are fairly self-explanatory. It provides us a platform to sell goods online to our customers.
We use BigCommerce for one of our clients' e-commerce stores. They sell upwards of $10,000 per month of home goods each month. It integrates with their shipping and fulfillment software as well, so they can fill orders faster. They sell more on Amazon – but BigCommerce doesn't allow you to manage those listings with their software, so that must be managed separately.
May 18, 2019
BigCommerce Review
BigCommerce currently supports a couple of our websites. As an e-commerce business, it plays a vital role in delivering quality content and products in a speedy, SEO-friendly manner that our customers have grown to expect. There are some limitations to BigCommerce, if I am being honest, but the overall experience is quite good, and their support team is fantastic.
May 17, 2019
BigCommerce - Big Rewards
BigCommerce powers our internet platform. We launched the current store last February. We migrated from Magento. The transition was very smooth and faster than expected. BC is so much easier to customize and maintain than our old Magento platform. We are now beginning to use BC as our instore POS with very good initial success.
May 17, 2019
A 10 Year Take at BigCommerce
BigCommerce (BC) is utilized as the end user website and the administration functionality in its entirety. Fortunately, BC has partnered with several software providers for expanding and enhancing the functionality to assist with bottom level email integration, calculating tax revenue and required tax payments, order processing gateways, shipping integration tools and many others that I am confident we may or may not use daily.
BC is not an inexpensive approach to E-commerce. We receive several solicitations monthly for other shopping cart providers. But when your store has over 20K items and we continue to increase these product offerings daily, the burden of switching becomes a task not worth whiteboarding.
The most important value of BC is their dedication to uptime and addressing service interruptions timely.
May 17, 2019
Functional, reliable with some shortcomings.
Since 2016, we've used BigCommerce as our ecommerce platform for retail and wholesale customers to place orders. This includes gifting as well as individual items. The platform also houses informative landing pages for our retail store operations, events, and company bio.
The platform is mainly used as a customer-facing ecommerce solution, though backend orders are placed by customer service, and wholesale partners can log in and shop as well.
The platform is mainly used as a customer-facing ecommerce solution, though backend orders are placed by customer service, and wholesale partners can log in and shop as well.
May 17, 2019
Newer User's BigCommerce Review
We all use it every day. We have to add products and change prices every day. I personally watch our comparison sales to previous weeks constantly.
We are using BigCommerce as our eCommerce platform for selling consumer goods on the Internet. Since BigCommerce is a SaaS platform, it solved the problem of needing to have to run the eCommerce platform either on premises or on a colocation facility. We also do not need to become the experts of the day-to-day functions of running the underlying eCommerce software.
We are a construction supplies distributor with a 30-year history. We have always had brick and mortar stores, but we wanted to move into e-commerce. I choose BigCommerce after reviewing several options.
BigCommerce has quickly become our firm's go-to eCommerce solution for our clients. It is a perfect fit for medium to enterprise sized businesses who are looking to sell online.
May 09, 2019
Why you should use BigCommerce.
We use BigCommerce as our primary e-commerce engine. It is being used by our Digital department and helps us grow our e-commerce business and digital footprint, and has proven to be an invaluable tool to help drive our e-commerce growth. We migrated off of Spree in 2017 and have been happy with BigCommerce ever since.
BigCommerce is being used to drive e-commerce sales across three unique brands, as well as advertise the service offerings of our various internal departments and generate leads. At this point in time, we do not have our BigCommerce websites integrated with (1) Each other, or with (2) Our ERP system.
May 09, 2019
BigCommerce fits our small business needs
We use BigCommerce as our eCommerce platform. Mostly we sell books, booklets, Audio and digital products, DVDs, and magazines. We produce most of the products we sell, but we resell other's products too. We also are able to use BigCommerce in a limited way to serve business-to-business customers who resell our products or purchase for large groups or organizations.
It is used all across our business, for the following:
- Inventory control.
- Online store/ecomm shopfront & customer shopping experience.
- Order fulfillment and wholesale logistics (with our shipping integration).
- Basic CRM.
- Customer Service portal (for order review, customer/order notes etc).
- Review of business performance through analytics.
May 09, 2019
BigCommerce Review
We use it for our online marketplace as well as use apps that work with BigCommerce. We were already using online marketplaces in other places, but wanted one to represent our brand in our own way. Overall we like the experience of using the UI as well as the customer service on BigCommerce's end.
May 09, 2019
A great choice if you can afford it!
BigCommerce is our e-commerce platform, used for our entire company. Approximately 50% of our sales come through our BigCommerce store. We have used 3 other shopping carts in the last decade but we slowly outgrew them as we increased our product line, and none of them compared to the overall quality, performance, and SEO options that BigCommerce provides to us. We use Enterprise because we have 80,000 products and need to manage a very large catalog.
Our agency 5874 are BigCommerce, Shopify, WooCommerce accredited. However BigCommerce is proving to us and our clients time-and-time again that it is the best eCommerce platform for fast-growing and mid-market brands.
The platform is easy-to-use, migrations are seamless and the cloud-based SaaS solution eliminates the hassles and costs of merchants managing a self-hosted platform, letting them focus on growing their business, with the added reassurance of PCI Level 1 compliance with automatic security updates as standard.
The ongoing 24/7 support is the best we have come across in the business, as is the 99.99% uptime, with a track record of high-peak seasonality uptime ... even during Cyber Week.
May 02, 2019
BigCommerce Offers Big Benefits
Our team offers web design and development services to different businesses. When it comes to eCommerce projects, our go-to always ends up being BigCommerce. It's perfect for businesses experiencing rapid growth that need an engine that is intuitive while also allowing for customization. We pair it with a CMS to offer the best of both worlds so that our clients can use it to grow with them.
April 30, 2019
Love me some BigCommerce!
As a Digital eCommerce Agency, BigCommerce is one of the key eCommerce platforms that we work on. We build custom websites for our clients on the platform. We also provide support via updates and upgrades from Blueprint to Stencil. They are one of our top partners who we collaborate with to drive mutual business back and forth.
April 23, 2019
BigCommerce as a Catalog Site
My agency has a client in the high-end consumer electronics industry. Though they don't sell directly to the consumer (they are an importer and distributor), they wished for a site that made an easy catalog for the consumer and a Purchase Order builder for retailers. They also had a number of other "wants" such as an integrated blog, pricing and options models, and tiered pricing. After examining multiple platforms, we decided the most professional-looking and functional choice that checked most—if not all—the boxes would be BigCommerce. As the scope of the project began to shift slightly, we decided the best option would be to stick with Pro and then upgrade to Enterprise down the line. For the client, we gave them control of the site, but have stayed on to make any changes or updates they need us to. So, though the client has the ability to make the changes, my agency still actively manages the content and functionality of the site on a daily basis.
February 15, 2019
Great eCommerce Platform
We implement BigCommerce on behalf of our eCommerce clients that are best suited for a Saas-based solution that's scalable as they grow, BigCommerce is also beneficial for brands looking to benefit from a Wordpress integration, yet needing a more robust solution than WP Engine can provide. We've implemented various versions and levels of BigCommerce for clients depending on their needs.